Name: AUTOPAY
Rating: 2.5

check_circle

Verified Customer

star star star star star

Estela Flores Las Vegas, NV

Brennan was super awesome and supported me every step of the way.

2 years ago

Reply from AUTOPAY

Thanks for the great review, Estela!

May. 12th, 2022

check_circle

Verified Customer

star star star star star

Vickie Maiewski

Easy, good communication between myself and the company, fast service

2 years ago

Reply from AUTOPAY

This is great to hear, Vickie. Thanks for sharing!

Apr. 19th, 2022

check_circle

Verified Customer

star star star star star

PAUL North Hollywood, CA

Very thorough , kept me well informed of the whole process. Quick and smooth.

2 years ago

Reply from AUTOPAY

Thanks for the awesome review, Paul!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Tyler Peterson Goshen, IN

Everything about the process was smooth and easy and I saved a ton of money.

2 years ago

Reply from AUTOPAY

I'm glad we could find you a great deal, Tyler! Thank you for choosing AUTOPAY!

Mar. 24th, 2022

check_circle

Verified Customer

star star star star star

Evelyn Serret Apex, NC

Excellent customer service and got better rate in my car loan

2 years ago

Reply from AUTOPAY

Thanks for the review, Evelyn! I'm glad we could provide a great deal and experience.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Alex garza Converse, TX

I received prompt and responsive service, always had my questions answered, etc

2 years ago

Reply from AUTOPAY

Thanks for sharing, Alex, and for refinancing with AUTOPAY!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Jared Dickerson Bradenton, FL

Very informative and knowledgeable. My agent, Shenique T, was fantastic.

2 years ago

Reply from AUTOPAY

Thank you so much, Jared! We'll pass this on to Shenique.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Greg Chapman Blakely, GA

Very helpful customer service. My rep was always there when I had questions

2 years ago

Reply from AUTOPAY

We only hire the bet, Greg! Thanks for refinancing with AUTOPAY!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Heather Whitford Silverdale, WA

It was easy and stress free! Cheyanne made the process totally painless.

2 years ago

Reply from AUTOPAY

Refinancing doesn't have to be stressful! Thank you so much for sharing.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Lori C O'Kelley Covington, GA

Very helpful and knowledge/quick customer service response/truthful

2 years ago

Reply from AUTOPAY

This is so great to hear, Lori! Thanks for the wonderful review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Andy Morgan Wilmington, NC

Amazing customer service, fantastic service, polite, quick service

2 years ago

Reply from AUTOPAY

Thank you for refinancing with us, Andy!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Ryan Gonzales Oneonta, NY

Everything was smooth and simple, and completed very quickly.

2 years ago

Reply from AUTOPAY

I'm so glad to hear this, Ryan! Thanks for choosing AUTOPAY!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Anthony Tillman Little Elm, TX

Fast processing, easy terms, and their clear constant communitions.

2 years ago

Reply from AUTOPAY

I'm so glad everything was quick and easy, Anthony! Thanks for leaving a great review.

Mar. 26th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

William Echeverry Berkeley Heights, NJ

I do not recommend it, the customer service is bad and they do not resolve any concerns, they overcharged me and did not return the money, it is terrible

2 years ago

Reply from AUTOPAY

Hi William, we're so sorry to hear about the negative experience. We're happy to research this and get it resolved. Please just give our customer success team a call at 844-290-5731 so we can look into this.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Anthony White Waipahu, HI

Saved me a lot of dollars! Definitely going to refer to my friends!

2 years ago

Reply from AUTOPAY

We love referrals! Reach out to your loan specialist to see if you qualify for any rewards for your referrals. Thank you for the great review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star_border

James Gabriel Weaver Saint Cloud, MN

I had a very amazing experience with them. And the guy Jay was very communicative and supportive.

2 years ago

Reply from AUTOPAY

I'm very glad everything went so well, James!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Ches Lathim Hollister, MO

Eddie did a great job refinancing both of my fords saving me a lot of money

2 years ago

Reply from AUTOPAY

I'm so glad we were able to help, Ches! Thanks for the great review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Elizabeth Brown Hertford, NC

My loan officer did not get back to me with answers in multiple occasions

2 years ago

Reply from AUTOPAY

I'm sorry to hear that, Elizabeth! Please just give my customer service team a call so we can look into what may have happened. Our number is 844-290-5731.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Virginia Hill Charleston, WV

Offered me refinancing at a 50% a month savings. Very good people to work with.

2 years ago

Reply from AUTOPAY

That's an incredible discount, Virginia! I'm so glad we were able to find such an awesome deal. Thank you for choosing AUTOPAY!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Cassandra Thomas Westland, MI

I love it gives me a chance to purchase something and pay every 2 weeks for it

2 years ago

Reply from AUTOPAY

Thanks for the review!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Jonathan Montenegro Edgewater, CO

Because they were really awesome and were able to get me the best rested

2 years ago

Reply from AUTOPAY

Thank you for the review, Jonathan!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Bryan Uebelacker Puyallup, WA

They lowered my interest almost 9%! They lowered my payment $160 a month!

2 years ago

Reply from AUTOPAY

That is great news, Bryan! Thank you for sharing your savings with the world!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Kerri Hicks Santa Fe, NM

They were awesome. They are very professional,caring, and understanding.

2 years ago

Reply from AUTOPAY

Thank you for refinancing with AUTOPAY, Kerri!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Stephanie Reynolds Mulberry, FL

The whole process was very easy, simple the people very friendly.

2 years ago

Reply from AUTOPAY

Thank you so much for your review!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Timothy Madden Marion, NC

Quick, courteous, answered all my questions and helped alot

2 years ago

Reply from AUTOPAY

Thanks for your business and for this great review, Timothy!

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Lavisha Alexander

Easy comummication on point,clear,straighrt foward

2 years ago Edited January 10, 2024

Reply from AUTOPAY

Thanks for the great review, Lavisha!

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Nathan Reed Rockport, TX

Autopay helped save me thousands of dollars and it was fast and easy.

2 years ago

Reply from AUTOPAY

This is the best feedback we can ask for, Nathan! Thanks for sharing!

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Nadine Perea Vancouver, WA

They understood my needs. Helped to qualify me for my refi.

2 years ago

Reply from AUTOPAY

Thanks for the review, Nadine! We're glad we could help.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Sharita Smith Scottsdale, AZ

Friendly representative who worked with me and made the process go smoothly

2 years ago

Reply from AUTOPAY

This is great to hear, Sharita! Thanks again for choosing AUTOPAY.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Camica Edwards Sacramento, CA

Easy to work with, smooth process, nice staff, I'm saving money

2 years ago

Reply from AUTOPAY

Thanks for your review, Camica! Glad we could check all the boxes!

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Nankumar Pooran Clarksville, TN

My agent Vivian X was great in making everything a smooth process

2 years ago

Reply from AUTOPAY

Thanks for your review and for choosing AUTOPAY, Nankumar! We'll pass your great feedback on to Vivian.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Isaac Erb Conroe, TX

Everything was handled fairly quickly. The agent who assisted me was wonderful.

2 years ago

Reply from AUTOPAY

That's great to hear, Isaac! Thanks for refinancing with AUTOPAY.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star_border star_border

Sheree Reyes Dallas, TX

They just threw me to a company with horrible reviews. If I knew this I would've never used them. I regret it

2 years ago

Reply from AUTOPAY

Thanks for your review, Sheree! I'm sorry that you're finding your new lender has poor reviews online. We choose our lenders based on their great rates and excellent service, so if you have any feedback about your new lender, please reach out! Our number is 844-290-5731 and we look forward to hearing from you.

Mar. 24th, 2022

check_circle

Verified Customer

star star star star star

Louise E Riehle Tacoma, WA

quick and easy without the hassle. Very friendly and very courteous

2 years ago

Reply from AUTOPAY

Thanks for the great review, and for choosing AUTOPAY!

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Cecilia Barnard Asheville, NC

Quickly intervened and got us nearly 10% lower interest rate on our Auto Loan!

2 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

Enrique Machuca Colorado Springs, CO

Excellent company to deal with. Good impression since the first day.

2 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

Larry Ward Vicksburg, MS

Brian was extremely helpful, and was able to help me get my account refinanced.

2 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

Rhonda Marshall Hillsville, VA

Autopay gave me the best lower interest rate than any other creditors.

2 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

Joseph Edwards Memphis, TN

Easy process & very friendly staff who made the process easy

2 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

Atlin Sestrich Yelm, WA

It was super easy. I loved how most communication was by text.

2 years ago

Reply from AUTOPAY

Fantastic!, Thank you for sharing your experience!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

BARBARA MYERS Greenville, MS

Great customer service over the phone and process was fast and accurate

2 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

Hilary Birdsong Elgin, TX

Kevin was awesome, and he helped me throughout the whole process!

2 years ago

Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

Larrisa Basset Missoula, MT

Easy process and the communication and customer service were beyond helpful

2 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

racm35@hotmail.com Tavares, FL

Very helpful in getting me a lower interest rate on my auto loan.

2 years ago Edited January 10, 2024

Reply from AUTOPAY

Thanks for posting a review! I'm glad we could set you up with one of our lenders, but I'm so sorry we weren't able to impress. We would love to hear more about your experience. Please give us a call at 844-290-5731 so we can discuss this.

Dec. 18th, 2021

check_circle

Verified Customer

star star star star star

Rae Lloyd Grifton, NC

Everything went smoothly and our payment went down nearly $100

2 years ago

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Dec. 17th, 2021

check_circle

Verified Customer

star star star star star

Suzanne Cedar Hill, MO

The entire process was handled courteously and efficiently.

2 years ago

Reply from AUTOPAY

This is great to hear, Suzanne! Thank you so much for sharing your experience.

Dec. 8th, 2021

check_circle

Verified Customer

star star star star star

Lisa MacDonald Chicopee, MA

Was able to help refinance my car made the rate lower and the monthly payments

2 years ago

Reply from AUTOPAY

We're always thrilled to hear that we could save a client some money, Lisa! Thanks for sharing!

Dec. 9th, 2021

check_circle

Verified Customer

star star star star star

Bridgette A Gonzales Riverton, UT

Good communication back and forth. Kept me informed and updated.

2 years ago

Reply from AUTOPAY

Thanks for sharing your great experience, Bridgette!

Dec. 9th, 2021

check_circle

Verified Customer

star star star star star

Tracie Carter Decatur, IL

I had a good experience with them. I would use their services again. Thank you!

2 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY, Tracie! I'm glad we could help.

Dec. 9th, 2021

check_circle

Verified Customer

star star star star star

Anthony Glendale, AZ

Communicated threw the whole process! Fast and easy process!

2 years ago

Reply from AUTOPAY

This is great to hear, Anthony! Thank you for your business!

Dec. 9th, 2021