Name: AUTOPAY
Rating: 1.5

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Verified Customer

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Yadira I Cabrera El Paso, TX

And they help me find a lower interest rate and a responded to be appropriately

3 years ago

Reply from AUTOPAY

Yadira, we are thrilled to have lowered your rate! Thanks for the feedback! Cheers AUTOPAY!

Jun. 3rd, 2022

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Verified Customer

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Chris Amici Henderson, NV

I have never had an auto loan take a month to process and involve so many forms of I'd and info, and the lack of info I was given on the progress was horrible

3 years ago

Reply from AUTOPAY

Thank you for sharing your feedback. We apologize, as this is not the experience we strive for here at AUTOPAY. We have escalated this to management for you. If you wish, we would be more than happy to address your questions or concerns as well. Please call us at 844-290-5731 when you are ready.

Jun. 3rd, 2022

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Verified Customer

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Anonymous

I would recommend it if you need your car loan lower. I would use auto pay.

3 years ago

Reply from AUTOPAY

Fantastic!, Thank you for sharing your experience!

May. 31st, 2022

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Verified Customer

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Brad

I feel like it went very very fast so it was sufficient. They were available.

3 years ago

Reply from AUTOPAY

We are glad to hear your refinance went smoothly and efficiently. Thank you!

May. 31st, 2022

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Verified Customer

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Jefferson

Really good customer service, they explained everything in detail.

3 years ago

Reply from AUTOPAY

Customers come first Jefferson! Thank you for your feedback!

May. 31st, 2022

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Verified Customer

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Amy

It was very easy and it works well for my budget. They gave me the best rate.

3 years ago

Reply from AUTOPAY

Great to hear we were able to help you save Amy! Thank you for sharing your experience with us!

May. 31st, 2022

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Verified Customer

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Stephaine Graham Raleigh, NC

Great customer service - agent was very knowledgeable and patient

3 years ago

Reply from AUTOPAY

Customers are first! Thank you for sharing your feedback Stephanie! We really appreciate it!

May. 31st, 2022

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Verified Customer

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Steven S Northampton, MA

Austin was on the ball and there to field any questions I had.

3 years ago

Reply from AUTOPAY

That's great to hear Steven ! Thank you for sharing your experience !

May. 31st, 2022

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Verified Customer

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Jacob Helena, MT

Easy to deal with. Very patient. Got me to where I needed to be.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

May. 25th, 2022

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Verified Customer

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Estela Flores Las Vegas, NV

Brennan was super awesome and supported me every step of the way.

3 years ago

Reply from AUTOPAY

Thanks for the great review, Estela!

May. 12th, 2022

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Verified Customer

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Vickie Maiewski

Easy, good communication between myself and the company, fast service

3 years ago

Reply from AUTOPAY

This is great to hear, Vickie. Thanks for sharing!

Apr. 19th, 2022

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Verified Customer

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PAUL North Hollywood, CA

Very thorough , kept me well informed of the whole process. Quick and smooth.

3 years ago

Reply from AUTOPAY

Thanks for the awesome review, Paul!

Mar. 26th, 2022

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Verified Customer

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Tyler Peterson Goshen, IN

Everything about the process was smooth and easy and I saved a ton of money.

3 years ago

Reply from AUTOPAY

I'm glad we could find you a great deal, Tyler! Thank you for choosing AUTOPAY!

Mar. 24th, 2022

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Verified Customer

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Evelyn Serret Apex, NC

Excellent customer service and got better rate in my car loan

3 years ago

Reply from AUTOPAY

Thanks for the review, Evelyn! I'm glad we could provide a great deal and experience.

Mar. 26th, 2022

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Verified Customer

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Alex garza Converse, TX

I received prompt and responsive service, always had my questions answered, etc

3 years ago

Reply from AUTOPAY

Thanks for sharing, Alex, and for refinancing with AUTOPAY!

Mar. 26th, 2022

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Verified Customer

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Jared Dickerson Bradenton, FL

Very informative and knowledgeable. My agent, Shenique T, was fantastic.

3 years ago

Reply from AUTOPAY

Thank you so much, Jared! We'll pass this on to Shenique.

Mar. 26th, 2022

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Verified Customer

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Greg Chapman Blakely, GA

Very helpful customer service. My rep was always there when I had questions

3 years ago

Reply from AUTOPAY

We only hire the bet, Greg! Thanks for refinancing with AUTOPAY!

Mar. 26th, 2022

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Verified Customer

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Heather Whitford Silverdale, WA

It was easy and stress free! Cheyanne made the process totally painless.

3 years ago

Reply from AUTOPAY

Refinancing doesn't have to be stressful! Thank you so much for sharing.

Mar. 26th, 2022

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Verified Customer

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Lori C O'Kelley Covington, GA

Very helpful and knowledge/quick customer service response/truthful

3 years ago

Reply from AUTOPAY

This is so great to hear, Lori! Thanks for the wonderful review.

Mar. 26th, 2022

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Verified Customer

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Andy Morgan Wilmington, NC

Amazing customer service, fantastic service, polite, quick service

3 years ago

Reply from AUTOPAY

Thank you for refinancing with us, Andy!

Mar. 26th, 2022

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Verified Customer

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Ryan Gonzales Oneonta, NY

Everything was smooth and simple, and completed very quickly.

3 years ago

Reply from AUTOPAY

I'm so glad to hear this, Ryan! Thanks for choosing AUTOPAY!

Mar. 26th, 2022

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Verified Customer

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Anthony Tillman Little Elm, TX

Fast processing, easy terms, and their clear constant communitions.

3 years ago

Reply from AUTOPAY

I'm so glad everything was quick and easy, Anthony! Thanks for leaving a great review.

Mar. 26th, 2022

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Verified Customer

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William Echeverry Berkeley Heights, NJ

I do not recommend it, the customer service is bad and they do not resolve any concerns, they overcharged me and did not return the money, it is terrible

3 years ago

Reply from AUTOPAY

Hi William, we're so sorry to hear about the negative experience. We're happy to research this and get it resolved. Please just give our customer success team a call at 844-290-5731 so we can look into this.

Mar. 17th, 2022

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Verified Customer

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Anthony White Waipahu, HI

Saved me a lot of dollars! Definitely going to refer to my friends!

3 years ago

Reply from AUTOPAY

We love referrals! Reach out to your loan specialist to see if you qualify for any rewards for your referrals. Thank you for the great review.

Mar. 26th, 2022

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Verified Customer

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James Gabriel Weaver Saint Cloud, MN

I had a very amazing experience with them. And the guy Jay was very communicative and supportive.

3 years ago

Reply from AUTOPAY

I'm very glad everything went so well, James!

Mar. 26th, 2022

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Verified Customer

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Ches Lathim Hollister, MO

Eddie did a great job refinancing both of my fords saving me a lot of money

3 years ago

Reply from AUTOPAY

I'm so glad we were able to help, Ches! Thanks for the great review.

Mar. 26th, 2022

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Verified Customer

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Elizabeth Brown Hertford, NC

My loan officer did not get back to me with answers in multiple occasions

3 years ago

Reply from AUTOPAY

I'm sorry to hear that, Elizabeth! Please just give my customer service team a call so we can look into what may have happened. Our number is 844-290-5731.

Mar. 26th, 2022

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Verified Customer

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Virginia Hill Charleston, WV

Offered me refinancing at a 50% a month savings. Very good people to work with.

3 years ago

Reply from AUTOPAY

That's an incredible discount, Virginia! I'm so glad we were able to find such an awesome deal. Thank you for choosing AUTOPAY!

Mar. 26th, 2022

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Verified Customer

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Cassandra Thomas Westland, MI

I love it gives me a chance to purchase something and pay every 2 weeks for it

3 years ago

Reply from AUTOPAY

Thanks for the review!

Mar. 26th, 2022

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Verified Customer

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Jonathan Montenegro Edgewater, CO

Because they were really awesome and were able to get me the best rested

3 years ago

Reply from AUTOPAY

Thank you for the review, Jonathan!

Mar. 26th, 2022

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Verified Customer

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Bryan Uebelacker Puyallup, WA

They lowered my interest almost 9%! They lowered my payment $160 a month!

3 years ago

Reply from AUTOPAY

That is great news, Bryan! Thank you for sharing your savings with the world!

Mar. 26th, 2022

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Verified Customer

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Stephanie Reynolds Mulberry, FL

The whole process was very easy, simple the people very friendly.

3 years ago

Reply from AUTOPAY

Thank you so much for your review!

Mar. 26th, 2022

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Verified Customer

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Kerri Hicks Santa Fe, NM

They were awesome. They are very professional,caring, and understanding.

3 years ago

Reply from AUTOPAY

Thank you for refinancing with AUTOPAY, Kerri!

Mar. 26th, 2022

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Verified Customer

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Nankumar Pooran Clarksville, TN

My agent Vivian X was great in making everything a smooth process

3 years ago

Reply from AUTOPAY

Thanks for your review and for choosing AUTOPAY, Nankumar! We'll pass your great feedback on to Vivian.

Mar. 17th, 2022

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Verified Customer

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Camica Edwards Sacramento, CA

Easy to work with, smooth process, nice staff, I'm saving money

3 years ago

Reply from AUTOPAY

Thanks for your review, Camica! Glad we could check all the boxes!

Mar. 17th, 2022

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Verified Customer

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Sharita Smith Scottsdale, AZ

Friendly representative who worked with me and made the process go smoothly

3 years ago

Reply from AUTOPAY

This is great to hear, Sharita! Thanks again for choosing AUTOPAY.

Mar. 17th, 2022

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Verified Customer

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Nadine Perea Vancouver, WA

They understood my needs. Helped to qualify me for my refi.

3 years ago

Reply from AUTOPAY

Thanks for the review, Nadine! We're glad we could help.

Mar. 17th, 2022

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Verified Customer

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Nathan Reed Rockport, TX

Autopay helped save me thousands of dollars and it was fast and easy.

3 years ago

Reply from AUTOPAY

This is the best feedback we can ask for, Nathan! Thanks for sharing!

Mar. 17th, 2022

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Verified Customer

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Lavisha Alexander

Easy comummication on point,clear,straighrt foward

3 years ago Edited January 10, 2024

Reply from AUTOPAY

Thanks for the great review, Lavisha!

Mar. 17th, 2022

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Verified Customer

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Timothy Madden Marion, NC

Quick, courteous, answered all my questions and helped alot

3 years ago

Reply from AUTOPAY

Thanks for your business and for this great review, Timothy!

Mar. 17th, 2022

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Verified Customer

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Isaac Erb Conroe, TX

Everything was handled fairly quickly. The agent who assisted me was wonderful.

3 years ago

Reply from AUTOPAY

That's great to hear, Isaac! Thanks for refinancing with AUTOPAY.

Mar. 17th, 2022

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Verified Customer

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Sheree Reyes Dallas, TX

They just threw me to a company with horrible reviews. If I knew this I would've never used them. I regret it

3 years ago

Reply from AUTOPAY

Thanks for your review, Sheree! I'm sorry that you're finding your new lender has poor reviews online. We choose our lenders based on their great rates and excellent service, so if you have any feedback about your new lender, please reach out! Our number is 844-290-5731 and we look forward to hearing from you.

Mar. 24th, 2022

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Verified Customer

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Louise E Riehle Tacoma, WA

quick and easy without the hassle. Very friendly and very courteous

3 years ago

Reply from AUTOPAY

Thanks for the great review, and for choosing AUTOPAY!

Mar. 17th, 2022

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Verified Customer

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Enrique Machuca Colorado Springs, CO

Excellent company to deal with. Good impression since the first day.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Dec. 17th, 2021

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Verified Customer

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Larry Ward Vicksburg, MS

Brian was extremely helpful, and was able to help me get my account refinanced.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

Dec. 17th, 2021

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Verified Customer

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Joseph Edwards Memphis, TN

Easy process & very friendly staff who made the process easy

3 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 17th, 2021

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Verified Customer

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Atlin Sestrich Yelm, WA

It was super easy. I loved how most communication was by text.

3 years ago

Reply from AUTOPAY

Fantastic!, Thank you for sharing your experience!

Dec. 17th, 2021

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Verified Customer

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Cecilia Barnard Asheville, NC

Quickly intervened and got us nearly 10% lower interest rate on our Auto Loan!

3 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

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Verified Customer

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BARBARA MYERS Greenville, MS

Great customer service over the phone and process was fast and accurate

3 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 17th, 2021

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Verified Customer

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Rhonda Marshall Hillsville, VA

Autopay gave me the best lower interest rate than any other creditors.

3 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021