Name: AUTOPAY
Rating: 1.3

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Verified Customer

star star star star star

Javier Lancaster, CA

Really good customer service and helpful in answering every question

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

star star star star star

Jackeline Interiano Charlotte, NC

They are easy and fast to work with. Amazing customer service

5 years ago

Reply from AUTOPAY

Perfect, Jackeline! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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D Hern√°ndez West Palm Beach, FL

Process requires a lot of patience, however results is what really matters

5 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Sep. 24th, 2021

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Verified Customer

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Michelle Rieger Churchville, NY

My rep was amazing. He took time each day to keep me updated on my new loan process.

5 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your feedback and experience Michelle!

Sep. 24th, 2021

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Verified Customer

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Charlene Harrell Rancho Cordova, CA

Great Customer Service and took the time to explain all of the details.

5 years ago

Reply from AUTOPAY

Perfect! Thank you, Charlene! We appreciate you sharing!

Sep. 1st, 2021

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Verified Customer

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Jennifer Cochran Centralia, KS

Quick easy and accurate transactions. Easy set up and reliable service!

5 years ago

Reply from AUTOPAY

Fantastic! Jennifer, Thank you for sharing your experience!

Sep. 1st, 2021

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Verified Customer

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Russell Pisarczyk Stephenville, TX

Amazing customer service. And very helpful. Easy to get ahold of.

5 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Russel!

Sep. 1st, 2021

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Verified Customer

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Brad Poulsen Cocoa, FL

Very easy process and very quick and the customer service was phenomenal

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us Brad!

Sep. 1st, 2021

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Verified Customer

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Michael Ellis Wells, NY

Very helpful great rates keeps you well informed through the whole process

5 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Sep. 24th, 2021

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Verified Customer

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Paula Olson Glenville, MN

It was a very easy process and the loan advisers were helpful

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

Sep. 24th, 2021

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Verified Customer

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Camille R Cranson Elkridge, MD

They were responsive and provided consistent status updates.

5 years ago

Reply from AUTOPAY

Thank you for sharing the fantastic feedback, Camille!

Sep. 24th, 2021

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Verified Customer

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Alexander cooper Antioch, CA

Very informative and helpful. Timely responses and follow ups.

5 years ago

Reply from AUTOPAY

Wonderful, Thank you for sharing your feedback, Alexander!

Sep. 24th, 2021

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Verified Customer

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Megan Benson York, PA

They were very helpful and efficient. They answered questions and were patient.

5 years ago

Reply from AUTOPAY

Fabulous to hear Megan! Thank you for working with us and sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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John Hanlin Calcium, NY

They really did their best to find the best loan that fit my needs

5 years ago

Reply from AUTOPAY

We aim to please! Thank you for working with us and sharing John!

Sep. 24th, 2021

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Verified Customer

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Ronnie Robinson Jacksonville, FL

I had an awesome experience. The customer service was awesome.

5 years ago

Reply from AUTOPAY

Thanks for the positive feedback Ronnie! Cheers, AUTOPAY!

Sep. 24th, 2021

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Verified Customer

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Kelly Jondreau Iron River, WI

Patient and helpful they did what was needed to do to get the job done

5 years ago

Reply from AUTOPAY

Perfect! Thank you, Kelly! We appreciate you sharing!

Sep. 24th, 2021

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Verified Customer

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Tom Stout Indianapolis, IN

Travis was very helpful in answering any questions I had in a timely fashion

5 years ago

Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist!

Sep. 24th, 2021

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Verified Customer

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Mona Carter Gaithersburg, MD

My rep was constantly in touch and made the process quick and easy.

5 years ago

Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist!

Sep. 24th, 2021

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Verified Customer

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Justin Bryant Dallas, TX

They got my payments down super low and now I can afford my car.

5 years ago

Reply from AUTOPAY

Justin, we are thrilled to have lowered your rate and save you on your payment! Thanks for the feedback! Cheers AUTOPAY!

Sep. 24th, 2021

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Verified Customer

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Tamara Kelly Opelika, AL

They were prompt in responding and answered all my questions

5 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Tamara!

Sep. 24th, 2021

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Verified Customer

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Thyresha Johnson Cleveland, OH

Good service took awhile it was back and forth for a min but once it was done everything came together

5 years ago

Reply from AUTOPAY

Thank you for sharing your feedback, Thyresha! We apologize for any issues we will use your feedback to work on creating a smoother process.

Oct. 1st, 2021

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Verified Customer

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Melinda P Crabbe Norristown, PA

Very fast, patient, and thorough. I got a,great refinance offer!

5 years ago

Reply from AUTOPAY

Outstanding Melinda! Thank you for refinancing with us, and sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Darron W Mote Cleveland, GA

they I mean Jordon was a very good agent and worked very hard to get refinaced

5 years ago

Reply from AUTOPAY

Fantastic! Delighted to hear about your experience, Thank you for sharing Darron!

Sep. 24th, 2021

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Verified Customer

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John Parkinson Monroe, WA

My results were Surprisingly good and my customer service representative was on the ball.

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback and experience, John!

Oct. 1st, 2021

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Verified Customer

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JESSICA KIRSCHNER Ravenna, OH

They were wonderful from the first phone call to the final email

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing Jessica!

Sep. 24th, 2021

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Verified Customer

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Mason T Nichols Erie, PA

Excellent service and willing to help out in every way possible.

5 years ago

Reply from AUTOPAY

Great to hear Mason! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Judith Granier Belton, TX

Service was surprisingly quick and efficient. I was very impressed!

5 years ago

Reply from AUTOPAY

We aim to please! Thank you for working with us Judith!

Sep. 24th, 2021

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Verified Customer

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Melia Christiansen Tyler, TX

Noah gave me the absolute best customer service I have probably ever had.

5 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing and working with us Melia!

Sep. 24th, 2021

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Verified Customer

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Alejandro

Workers are so professional and they try all on them hands to help me out

5 years ago

Reply from AUTOPAY

We aim to please! Thank you for sharing your experience, Alejandro!

Sep. 24th, 2021

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Verified Customer

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Larry J Baker Howard City, MI

They got me lower payments and were very pleasant working with Ryan

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience, Larry!

Sep. 24th, 2021

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Verified Customer

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Shawn Stewart Austell, GA

Reliable fast services, and keep you up to date on the progress of you loan.

5 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your Feedback Shawn!

Sep. 24th, 2021

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Verified Customer

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Karen Paul Holmes, PA

The entire process was smooth. It's great that we did everything online.

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for working with us and sharing Karen!

Sep. 24th, 2021

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Verified Customer

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Edward Zernick Barnesboro, PA

Very pleasant and responsive. Agents really know their stuff

5 years ago

Reply from AUTOPAY

Awesome! Thank you for sharing your feedback, Edward!

Sep. 24th, 2021

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Verified Customer

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Robert Lawndale, CA

Their service was, Fast, Easy, Friendly, Accommodating And hassel free.

5 years ago

Reply from AUTOPAY

We aim to Please! Fantastic to hear we met our goals! Thank you for sharing Robert!

Sep. 24th, 2021

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Verified Customer

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Lisa Alfred, ME

Process was super easy and Brady was a pleasure to work with.

5 years ago

Reply from AUTOPAY

Great! Thank you for sharing your experience, Lisa!

Sep. 24th, 2021

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Verified Customer

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Michelle Rahner

It was a pretty easy process and Logan was great to work with, but it did take a long time

5 years ago Edited September 14, 2021

Reply from AUTOPAY

Thank you for your feedback, Michelle! We appreciate hearing both where we need to work on and what we did right! Thank you for working with AUTOPAY!

Oct. 1st, 2021

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Verified Customer

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NICHOLAS Foster

Great service good customer service quick and timely response to my question

5 years ago Edited September 14, 2021

Reply from AUTOPAY

Great to hear Nicholas! Thank you for sharing your experience with us!

Sep. 24th, 2021

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Verified Customer

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Branislav Ilic Cedar Lake, IN

Travis is a get worker! Everything has been great and I’m very satisfied

5 years ago

Reply from AUTOPAY

Perfect! Thank you for sharing your feedback Branislav!

Aug. 10th, 2021

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Verified Customer

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Erica Hershberger Buckeye, AZ

Great customer service. Quick responsiveness to emails, calls and texts

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback Erica!

Aug. 10th, 2021

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Verified Customer

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Erik Ciccarello Newington, CT

Communication was poor to start, but improved. Also process took much longer than agent said it would.

5 years ago

Reply from AUTOPAY

Erik, Thank you for letting us know about this. Your feedback helps us do better. The process can take some time, however, we apologize for the delays you experienced. Sadly, we can’t fix the past, we will work to improve in this regard.

Oct. 20th, 2021

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Verified Customer

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Theodore Hosler Mount Gilead, OH

Easy Fast and Professional. Customer service was top notch!!!

5 years ago

Reply from AUTOPAY

Outstanding Theodore! Thank you for sharing your experience!

Sep. 23rd, 2021

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Verified Customer

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Jesse Parker Norfolk, VA

Very polite and easy to work with. Always informs when payments are due.

5 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Jesse!

Sep. 23rd, 2021

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Verified Customer

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Randy l Hash Lemon Springs, NC

Was there anytime i had a question and always answered it in a timely manner

5 years ago

Reply from AUTOPAY

Fantastic Randy! Thank you for sharing your feedback and working with AUTOPAY!

Aug. 10th, 2021

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Verified Customer

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Susie Watson Scottsdale, AZ

Garret has been super helpful throughout the entire refinance process.

5 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing Susie!

Aug. 10th, 2021

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Verified Customer

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Joe Volanti Colorado Springs, CO

Excellent communication, fair options and they handled all the hard work.

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for your feedback and for working with us, Joe!

Aug. 10th, 2021

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Verified Customer

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Julio Oakville, CT

They were very knowledgeable and help me through the process

5 years ago

Reply from AUTOPAY

Fantastic Julio! Thank you for sharing your feedback with us!

Aug. 10th, 2021

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Verified Customer

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Stephen F Richey Palm Bay, FL

Big help easy app. Great associates. Got much better interest rate.

5 years ago

Reply from AUTOPAY

Hi Stephen! We are happy we were able to assist you and you are happy with your new interest rate. Thank you!

Jul. 30th, 2021

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Verified Customer

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Kimberly Girard Littleton, NH

Very professional and informative keep me updated the whole process

5 years ago

Reply from AUTOPAY

Hi Kimberly, we are so glad to hear your experience with AUTOPAY was such a good one. Thank you!

Jul. 30th, 2021

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Verified Customer

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W Kelley Smithville, MO

When I declined the warranty add on communication went completely away. Left message via text and voice no response

5 years ago

Reply from AUTOPAY

Thank you for sharing your experience. We apologize, as this is not the experience we strive for here at AUTOPAY. If you wish, we would be more than happy to address your questions or concerns. Please call us at 844-290-5731 when you are ready.

Aug. 5th, 2021

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Verified Customer

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RICH MARCILLE Scottsburg, IN

They were awesome and easy to deal with. I would use them again any day.

5 years ago

Reply from AUTOPAY

Hi Rich! We are so glad you had an awesome and easy experience, thank you for your feedback!

Jul. 30th, 2021