Wesley Financial Group
4.9
6.6
Overall Score
Author: Kaitlyn Short
LAST UPDATED: October 17th, 2024
Wesley Financial Group, LLC (WFG) is a timeshare exit company based in Franklin, Tennessee. Founded in 2011, WFG helps people that are experiencing financial stress caused by a timeshare obligation. It specializes in resolving timeshare issues caused by deceitful sales tactics. For example, WFG helps timeshare owners who feel like they have been lied to, misled, or pressured into a timeshare agreement.
Since its start in 2011, Wesley Financial Group from a team of just two — McDowell and his son — to hundreds. It operates two Tennessee offices, as well as one in Nevada.
Wesley Financial Group handles all phases of the cancellation process internally and boasts a 98% success rate. In 2019, the firm helped over 15,000 families cancel more than $50 million in timeshare mortgage debt and maintenance fees. To back up its claims of ongoing success, WFG regularly shares its latest timeshare debt elimination achievements on social media.
Read on for the pros and cons of choosing Wesley Financial to cancel your timeshare — or skip ahead to read Wesley Financial Group reviews from customers.
The Good
- 100% Money-Back Guarantee
- Straightforward Timeshare Exit Process
- Personalized Customer Care
- Experienced Company Leadership
- Timeshare Maintenance Fee Calculator
100% Money-Back Guarantee
Wesley Financial Group offers customers a money-back guarantee.
Once accepted as a client, you are covered by a money-back guarantee, which states that your timeshare will be terminated within the contractually agreed upon timeframe. The company's Service Agreement with each client determines with specificity the types of termination that will satisfy the guarantee.
If their timeshare ownership is not terminated during the contractually agreed upon timeframe, then WFG, upon written request from the client, will refund 100 percent of the fee that the client paid to Wesley Financial.
Straightforward Timeshare Exit Process
This timeshare exit company has a simple, transparent process, with four simple steps:
- First, a timeshare owner signs up for a free consultation.
- An Account Director is assigned to create a file and assist clients in having their account approved for guaranteed cancellation.
- Next, the Resolution Department will work around the clock to have the client's contract permanently terminated. Clients are assigned a single point of contact and will receive timely and regular updates from them on their account.
- The last step is clients being timeshare free. Once everything is sorted and the timeshare is canceled, clients will receive confirmation and can celebrate.
Personalized Customer Care
When you work with Wesley Financial Group, you are assigned a case manager to guide you throughout the process. No matter the industry, consumers appreciate having an actual person, whose name they know, that is familiar with your situation to call or email, rather than just a hotline covered by all-purpose service agents.
Highlight: Customers appreciate WFG's customer service throughout the process.
The timeshare exit process can take anywhere from months to years. When timing is unknown, it's helpful to have more than just a customer service hotline to call for help. WFG assigns service reps to each account. Customer reviews praise WFG's client support team and express satisfaction with the team's service.
Click on the links below to check out Wesley customer reviews mentioning the following:
- Personalized attention from account reps
- Friendly and helpful service
- Professional and responsive customer care
Experienced Company Leadership
Wesley customers benefit from the company's expert leadership. Wesley Financial Group CEO Chuck McDowell is known as a pioneer of the timeshare advocacy industry. Born and raised in Tennessee, McDowell started his first company in 1982 and spent some time as a stockbroker. He later joined the insurance industry before becoming a sales representative for Wyndham Destinations — the world's most extensive vacation ownership and exchange company.
While working for Wyndham timeshare sales for less than a year, McDowell learned that the timeshare industry was not what he thought it was. He felt that the company encouraged deceitful tactics to get consumers to buy a timeshare. He left the industry to work for the opposing side, fighting for consumer rights.
Highlight: CEO Chuck McDowell stood up to Wyndham, the biggest timeshare company in the world.
Soon after leaving timeshare sales (and helping people get their money back), Wyndham Vacation Resorts, Inc. filed a $5.9 million lawsuit against McDowell. Against the odds, McDowell withstood the suit and won. It took a jury less than 20 minutes to side with McDowell in Federal Court.
To this day, McDowell continues to fight against timeshare fraud.
Timeshare Maintenance Fee Calculator
A timeshare obligation can quickly grow over time. The WFG website has a helpful calculator tool to help timeshare owners understand their growing maintenance fees.
The Bad
- Prospective Client Vetting
Prospective Clients Vetting
Wesley Financial Group uses a thorough review process to vet prospective clients. Not everyone is accepted. Several factors determine the eligibility of each timeshare owner, including the following:
- Which resort developer your timeshare agreement is with — WFG works to cancel timeshare contracts from over 300 timeshare companies and vacation ownership programs
- What you were told during the timeshare sales pitch and signup process
Not everyone looking to get rid of an unwanted timeshare will be accepted as a client by this timeshare relief company.
The Bottom Line
Chuck McDowell founded Wesley Financial Group to help people who feel like they were lied to, misled, or pressured into a timeshare purchase. The company takes great pride in assisting people and putting its customers and their financial goals first.
Those interested in getting rid of their timeshare can sign up for a free consultation. If accepted, Wesley Financial Group will do everything in its powers to cancel the timeshare contract. If for some reason, the company cannot deliver within the specified time period, the company offers a 100 percent money-back guarantee.
If you are still undecided, scroll down for verified Wesley Financial reviews from consumers.
Have you worked with Wesley Financial Group to cancel your unwanted timeshare contract? Let us know about your experience with a quick review below.
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Review Source
Mark R
Outstanding experience with WFG. Yes, it cost some money. Yes, it took some time. But what we spent on WFG is minor compared to what we were paying and would have eventually paid on a bad timeshare contract. Alex W. was always responsive to texts, phone calls, and emails - usually within minutes. Always within 24 hours. Alex provided all the guidance, insights, and support we needed to figure out the unique elements of our situation and to keep putting pressure on the timeshare company because of all the things they had told us and sold us that were not true. Thank you Alex. Thank you WFG. Well done.
1 month ago
Review Source
Anthony Cisneros
My Journey with this timeshare issue started a couple years ago and I am happy to announce that as of July 2024 this has been resolved. I no longer have the burden of a timeshare property.
I purchased the timeshare in Las Vegas and immediately felt that the program wasn’t right for me. The process was rushed, high stress, and promises were made that simply weren’t kept.
I have been able to travel many parts of the world and have stayed at many wonderful properties, so the proposed program made sense but I didn’t have enough time to fully digest all the factors involved. During the last thirty years I was able to dodge the timeshare bullet but I made a poor investment decision in 2022. This decision was primarily due to the newly established points system offered by the timeshare program. It seemed enticing but once the rubber met the road, the timeshare program did not deliver for me and my family.
After developing some courses of actions that didn’t come to fruition, I contacted Wesley Financial Group. This group had an advertisement on KFI AM640 in California. I contacted the team, was given an in-take call, and then they immediately went into action. I was contacted by Mr. Cothron, I explained my specific situation, and he walked me through our plan of attack. As a retired Marine with 21 years of service and three combat tours, I appreciated the willingness to assist me with my objective and the development of a comprehensive strategy. After some back and forth negotiations with the timeshare group I began to get closer to the finish line. Ms. Alaniz then jumped into the process to help me get to the last tactical mile. After a handful of letters to the timeshare company, Google reviews, and many phone calls, my negotiations were complete. The company waved their white flag and decided to settle on my terms.
Timeshare cancelled, limited money out of pocket, and my mission was ultimately accomplished.
I truly appreciate the professionalism, determination, and support of this team. I would recommend them to anyone that wants to be disassociated with timeshares.
Thank you Wesley Financial Group.
3 months ago
Verified Customer
Review Source
Jim Pinkham
We went with WFG after hearing their ad on the radio. We had been lied to over and over again by our timeshare company regarding our contracts and maintenance fees. Hearing that ad changed everything and gave us hope that our situation could actually be resolved. We were told it could take 3 years to cancel our three timeshare contracts but we were pleasantly surprised when the whole process was completed in half that time. They kept us appraised of progress and answered any questions we had quickly and thoroughly. The only work we had to do was to provide copies of the timeshare documents to WFG and they took it from there. We could not be happier with the result. Although not a cheap process, our savings will far exceed the cost in the long term. Thank You WFG!
4 months ago
Review Source
Tswan Villegas
Starting out, I thought the process would be difficult and take a prolonged period of time. However, my Resolution Specialist Hailey H. was more than helpful and assured me that the process would be simple. She also informed me that the only thing that would be time consuming was the amount of time it would take to get a response from the timeshare company. Hailey was correct, the bulk of the time was me waiting for a response from the timeshare. Hailey responded to my inquiries within 24 hours and very prompt with instructions for my next steps in the process. I would highly recommend Wesley Financial to anyone who is in need of getting out of a timeshare.
8 months ago
Review Source
Tom G
I liked the business relationship that I had with WFG over the past 12 months.
I closely followed their suggestions when contacting the timeshare company in a continued effort to cancel my contract. It was quite obvious to me that they had
a high level of experience in suggesting who I needed to address my correspondence to within the timeshare company. And I thought that it
was conducted on a business professional level with outstanding results.
6 months ago
Review Source
Sandy
We were called and helped on a regular basis. The lady that helped us was professional, caring, helpful, dependable, patient, sympathetic , encouraging, kind, and trustworthy. After being lied to by our timeshare we needed to trust and hoped Westly wasn’t going to cheat us too. But I would use every positive adjective I could to describe our experience with them. She guided us all the way until we were FREE.
7 months ago
Verified Customer
Review Source
Jbwise1 Batavia, OH
Outstanding! Thank you!
I connected with Wesley Financial Group around the end of September 2023, they set up a couple of phone consultations and explained what they had to offer, along with costs to me.
1) gave me step by step instructions on what to do and what to expect.
2) at this point they also informed me what Not to do. ( so follow instructions ).
I had timeshares with two different Resorts, so I needed two contracts, one with each Resort, I also had different advisors for each. 1st and 2nd.
1st. Read on for 2nd
I’ll start with Ms D. Q. From the Nashville office, very professional and easy to work with. I followed her instructions step by step and by step with Spinnaker Resorts.
I had a two weeks with them, meaning two contracts, on November 6th, 2023, I was completely out of both contracts. Wahoo… “Great Job” and quick!!!
2nd.
Now I’m still in process of Trying to get released from contracts with Capital Vacations, out of Branson Mo. they state a moratorium has been put on all transactions of people trying to get released from contracts?
It’s impossible to find Board of Directors from Branson, email addresses, they keep directing you to Myrtle Beach address. I’ve sent registered mail, however I’ve Zero response.
Hopefully I’m not the only client trying to get released from Capital Vacations, perhaps another client can offer information on how in the world one can contact these people.
Regardless on what place you call NO one will give any email information, just a number that repeats the same bull crap.
So please respond, thank you very much!
Jim B.*.*.
1 year ago
Peggy Beddall Lawrence, KS
We are so grateful for Senior Resolution Specialist Kristin K and the team at Wesley Financial Group (WFG) for guiding us through the termination process with our timeshare! Compassionate listening, straight-forward communication, and a proven process for success are just a few reasons we HIGHLY recommend WFG if you find yourself in a timeshare nightmare! We found ourselves out of options in attempting to terminate our timeshare, until a friend pointed us to WFG, and for the first time in over a year, we had hope again! Kristin was our voice of calm and assurance during the time we worked with her. We not only trust their process, we trust her! Don't wait one more day to reach out and talk to the wonderful team at WFG!
1 year ago
Carl Mallow Ellwood City, PA
After considerable research my wife and I chose Wesley Financial Group to guide us through our time share contract termination. We found them to be a trustworthy and well organized company. Senior Resolution Specialist Kristin K lead us through the process. She was a very pleasant, understanding and patient with us. Always available to answer questions and address concerns we had through out the process. In the correspondence she prepared on our behalf, she knew the points to emphasize to build our case for termination and was very good at getting past the gate keepers to the decision maker. WFG and Kristin K knew what they were doing and did it to perfection. My wife and I have high regards for them. Our journey is now complete. The quit claim deed has been filed; we no longer own the time share and have no further obligations to the time share company.. Thank you WFG and Kristin K.
1 year ago
Review Source
Wendy Roberts Chattanooga, TN
On February 2, 2021 I signed a contract with Wesley Financial group to start the process to exit my timeshare. On December 30, 2022 I received a letter confirming the cancellation and that I will no longer have contractual obligations to it! Woohoo! The process was long and arduous but well worth the wait and the cost that I paid for services from WFG. It is significantly less than i would be paying if I still owned that nightmare! Your representative will guide you through the process and just know you can't fail. It's that simple! Wayne Welch was very patient and gave very detailed instructions to make the process simple!
If you are looking to exit your timeshare you can absolutely trust WFG! I highly recommend this establishment to help you as they definitely helped me!!
1 year ago
Review Source
Rita Gustafson Cloquet, MN
My husband and I had a timeshare which we initial used for about 5 years. Every year the cost of the timeshare increased. When my husband passed away the amount of the fee for the timeshare was a big burden for one person to pay. I was always stressed out to figure how I would pay the fee. I tried a website that told me they would list it for a fee to try and sell it and of course I was desperate and that was money down the drain. I came across Wesley Financial and contacted them. They were very honest with me and put everything up front. Spoke with the initial contact person who set things up for me to speak with the person I would be working with. Tayler M was very friendly and informative. Even though I was asked to write down everything that happened from the time we traveled to see what they were offering with the timeshare and us signing the contract for it, I was thankful that I kept all the correspondence because it came in handy when Tayler coached me what I needed to do when writing to the timeshare people. She walked me through it and kept in touch to make sure I was getting responses from them. I was lucky that all went well and within 6 months I was sent a letter being released from my contract with the timeshare. Yes, I had to pay them a fee for their service to help me but looking at what it would cost to keep the timeshare and not use it would have cost me more in the long run. It was a deeded timeshare, and the daughters did not want to deal with it, nor did they have the money for the yearly fee. With retirement in the near future, I would not have been able to afford the yearly fee. Tayler's help made all this possible.
2 years ago
Denise Richards South Charleston, WV
As with others who get caught up into the trap of a timeshare the nightmare began for me immediately. I was given a certificate for a week's vacation for $200.00 or so they wanted me to believe then for the next 5 months the battle was on with a third party company that the timeshare hooked me up with but refused to help me resolve the issue, which was that week turn out to be more than $200.00. After that it was one deceitfulness after another until I had enough all within the first year of owning the timeshare. I researched ways to get out and found Wesley Financial Group and the help I received from them, mostly my support guy Bryan "Alex" W was excellent. I explained to him everything and he assured me he would help me out of my situation but it would take time. He was up front with me and never left me feeling like I couldn't trust him unlike like the timeshare company. He was such positive support especially when I would feel overwhelmed with it all at times. But Alex, within a year got me out of that horrible nightmare and I am truly blessed that he was on my side. He is an amazing man who throughout the process was very professional and made you feel like family. I hope WFG knows how lucky they are to have such an employee in there company representing them. Thank you Alex for your hard work and dedication you are my hero!!!
2 years ago
Stephanie Raker Oroville, CA
Wesley Financial... This is for sure a company that is driven by the owner with The Good Lord above providing the GPS. I, honestly, did not believe in the ability to have this mess of a timeshare cancelled. I figured at the point we hired them that we had nothing to lose other than continued monthly payments to "them" and/or horrible marks on our credit. I sit here with tears in my eyes because I am so full of gratitude. Every single step of the way, we were kept informed and with each passing day our confidence with this company grew. We had the most supportive staff and I am thankful to each and everyone of you, especially A*****. I am proud to say that I just printed our letter stating that our timeshare has been cancelled. My advice to those considering hiring WFS is that it was money well spent and be patient because it doesn't happen overnight. I wish you all the best and again to Wesley Financial, from the bottom of our hearts, we thank you very much and wish nothing but the best for you all! Royce and Stephanie R.
2 years ago
Review Source
Don Nolta Denver, CO
We have finally exited our timeshare thanks to Wesley Financial Group but it was not an easy process. During this lengthy activity, everyone at Wesley Financial Group was extremely helpful, knowledgeable, and patient. I'd like to give special thanks to Bryan W and Alyssia L for their attention and advice throughout this process. They were on top of all roadblocks and issues that the timeshare company threw at us and always responded to any of my questions in a very timely manner. I don't want to think about what it would have taken to attempt the exit on my own. I would definitely recommend WFG to anyone looking to exit their timeshare.
2 years ago
Review Source
Bryan Cowan Asheville, NC
WFG got me out of a $12k contract, plus interest and maintenance fees. Ultimately, the process was to quit making payments and wait Wyndham out until they decided to write the loan off. My rep, Julie, was great, and was especially helpful in coaching me through multiple calls with Wyn reps, keeping up the pressure on them through written correspondence, and giving me pep talks when my spirits dragged. One thing that was most helpful was Julie and WFG guiding me through the process of dealing with the collection agency that Wyndham tried to send the account to. That was something that I definitely would not have been able to do on my own.
After Wyn wrote the loan off, my credit was severely impacted. That is when Wesley Credit Repair got involved. The loan was charged off in May and by July, my credit had sufficiently recovered to be pre-approved for a mortgage. When we closed on our home in September, we were granted a bonus by the mortgage company based solely on our credit scores. We couldn't have done it without WCR.
2 years ago
Review Source
Barbara Pennock Marshall, MO
WFG was very professional, courteous and personable throughout the entire process of our Timeshare Cancellation. All of the WFG staff that we had contact with were friendly and helpful. Olivia G was our Resolution Specialist. She guided us through the entire process smoothly and was prompt to respond when I had questions. She always had the answers that I needed. I was scared when the process started; but she made it so easy, my anxiety soon disappeared. I would recommend her highly as a Resolution Specialist. Furthermore, I would recommend WFG to anyone that wants to get out of their timeshare contract. They know what needs to be done and how to do it successfully. They are the best!
3 years ago
Diane Holliday Lithia, FL
I am so very humbly grateful for all the help and assistance Wesley Finanical Team has provided me during my desperate time in need after the loss of my only child. They understood what I was going through trying to cancel a time share my son and I had together for is baby daughter. After his sudden death I tried to handle it on my own, but the company refused to work with me. Then one day my sister saw an announcement on tv about Westgate can assist people with getting out of there timeshare. This was a blessing to hear, and the very next day I called them up, they listen to my situation and my desperate need to cancel my timeshare. They were so patient and understanding and immediately agreed to help me. It took a while to final get the timeshare canceled but the wait is so worth it. As of today I no longer have to worry and stress, I’m am again very thankful to Ms. Lala Riley and the entire Westgate Financial team/ group. May this company continue to thrive and be blessed always forever and ever. Ms. Holliday, D
3 years ago
Denise Lessard Biddeford, ME
We were intrigued by the ads we heard and saw for Wesley Financial Group but were reluctant at first to trust a former timeshare salesman, afraid of another sales pitch full of lies just to badger us into paying a lot of money like our timeshare company, and then not following through, but we eventually contacted them. My husband and I are absolutely thrilled and our faith in sales people restored as Wesley Financial Group was not only able to assist us with terminating our timeshare agreement, it was accomplished in less than 2 months from the initial contact an only 44 days after being assigned to our Resolution Specialist, Erica Y. Every member of their team was extremely courteous, caring and competent, continuously in contact with us every step of the way, making us feel at ease and valued, especially Erica.
3 years ago
Maureen Hightower Palm Coast, FL
After being deceived and taken advantage of multiple times by Timeshare Giant, Diamond Resorts, my husband and I realized we had to take proactive measures to protect our financial well being and mental health. We are senior citizens and believe the staff at Diamond perceived as vulnerable, easy targets. We attempted to negotiate a way out of our contract without assistance, and were not offered any resolution. We researched and found Wesley Financial Group. We felt comfortable because their philosophy is congruent with the way we conduct ourselves in our personal and business dealings. Everyone was cordial, knowledgeable, and empathetic Our Resolution Specialist, Ms. Katelynd T was exceptional. She used multiple means of communication with us, calls, texts, and emails to carefully explain exactly how the process would work. She let us know what to expect and reassured us that our issue would be resolved. Once she was involved, we immediately experienced peace of mind, as she was always available when we needed extra encouragement or clarification. We followed her directions, and now we are on our way to a future without the stress of this insurmountable financial burden. Wesley Financial Group gets results!
3 years ago
maureen bishop Cullowhee, NC
There are not enough words to express my delight with the help I received from Wesley Financial Group. I had been tricked and lied to about a timeshare and had been trying to get free from it for years. The woman helping to guide me through the process of getting rid of the timeshare was compassionate, professional, and just plain nice. The upfront cost of assistance might at first seem high, but the work they put in and the money I am now going to save for the rest of my life and the lives of my children (who would have had inherited the timeshare money sinkhole) make the cost of help from Wesley pale in comparison. I can't express enough how grateful I am for this service and the quality way in which it was performed.
3 years ago
jgcc902@aol.com Brooklyn, NY
Wesley Financial and the representatives are fantastic. I was a wreck before I got in contact with them, but they were like a quiet storm. They got to work immediately and responded to every question asked. They know the ins and outs of the business, so if you are struggling trying to get out of these timeshare contracts which are design to wear you down, google Wesley Financial, they are on the job from day one. It gave me peace of mind knowing that my situation was in the hands of professionals, who not only speak about what they can do for you, but they got results.
Thank you Wesley Financial, this is to all of the representatives. Blessings!!
3 years ago
Michael and Sonya Upper Marlboro, MD
In 2001, we brought a timeshare. We liked it, we loved it, we used it. But over time, sickness occurred and rising maintenance fees, and dishonesty, soured us to the timeshare ownership and we decided that it was time to get out! It was costing us too much money.
After hearing about a timeshare exit company endorsed by celebrities Dave Ramsey and Steve Harvey, we believed that we had found a solution to our problem. We were wrong!!!!!
This well advertised timeshare exit company took our money and took us for a ride that lasted almost 2 years. After becoming totally fed up with them and their lack of any progress, we demanded a full refund.
After that bad experience we did not know what to do and we still had our original problem. But then… we heard about Wesley Financial. We contacted them and in short order despite some reservations, they took us on as clients. Our case worker, Sidney, was excellent. She stayed in contact with us. She told us how to contact our timeshare company and what to say and how to respond to them.
Within 12 months, we had successfully exited our timeshare. Thank you Wesley Financial!!!!! We are so grateful to you!!!!!
3 years ago
Kimberly W Talladega, AL
Oh the relief Wesley Financial provides. It is expensive, but so is the timeshare industry. Wesley Financial and their team of attorneys is worth every penny. Yes, you get a TEAM. I spent years trapped in the timeshare industry with constant “changes” and “upgrading” needing to be done. It starts at a price you can maybe afford and slowly climbs from there until you can’t pay anymore. Wyndham will BLEED you dry with their lies- BEWARE. Wesley Financial took the worry away. I’m still not finished, but I’m close and just waiting on my letter canceling my headache. Thank you Wesley Financial.
3 years ago
C Ozonnadi Carson, CA
I got to know about Wesley from a TV advert. Initially, I was skeptical, but on second thought I decided to give it a try. My timeshare cancellation is now with the closing department, thanks to my resolution specialist, Nancy B. She was professional in dealing with me and was always on top of the challenges I had with my timeshare company. I received numerous calls and emails from her guiding me on every step to take. She really knows the best ways to handle timeshare companies. She is a great asset to Wesley Financial Group. So far so good on my timeshare cancellation process. Great working with Nancy!!!
3 years ago
Erika Hunter ,
I am beyond ecstatic!
I tried, on my own, to get out of my timeshare contract with Hilton Grand Vacations for years. I was getting no where and no traction on my own with trying to work with HGVC. Hilton Grand Vacations pressure me and deceived me into signing a contract for a timeshare – when I was only visiting the property as a guest who had already paid for a room to rent for the weekend. Apparently, it was one of those “pitches” that I had to attend for staying at their property in South Carolina. They plied us with alcohol and kept talking and talking with no way out to leave. I felt trapped and scared. The contract that I signed was nothing compared to what they told me – they sold be a bag of lies!
Because of the hard work and dedication, I started with Christian G and Makensi G helped me complete my process. Thanks to Wesley Financial Group I FINALLY have resolution! I received my letter releasing me from my HGVC timeshare and all obligations. Makensi was in constant communication with me and continued to follow up with me throughout the entire process. To me it was worth EVERY penny I paid.
If you can’t tell – I am beyond ecstatic! Thank you WGF and to your team!
3 years ago
Cathy Brandon, MS
Initially when my husband and I were offered a great price on a Smokey Mountain weekend getaway, we did not connect the dots that we were required to attend a Timeshare presentation. When we realized what it was, we kept the reservation for the getaway knowing we were not going to get suckered into buying a timeshare. Long story short, I fell for their impressive sales pitch and talked my husband into getting it. I lost my job one day after the window to rescind the contract, so we were tied to that horrible deal. I hated myself for falling for their lies. I began searching for a way out. I came across Wesley Financial Group and contacted them for help. From the very beginning, they kept telling me to not beat myself up about buying the timeshare because they (the timeshare sales reps) are VERY good at what they do. We began our journey to get out of the timeshare shortly before Christmas 2020 and received an assignment and release offer early March 2021. We were told by Wesley Financial that it could take up to 18 months. Thankfully, our timeshare team manager kept us involved with the timeshare company sending multiple complaints and got us a resolution in less than 5 months. Although we were not able to recoup the initial funds used to purchase the timeshare, we saved ourselves from years and years of wasteful spending on annual fees that always increase. Wesley Financial Group is an affordable option to being set free of years of lost money. They saved us a fortune and would highly recommend using them if you are in a timeshare. Thank you Makensi for your hard work.
3 years ago
Vane Hallandale, FL
I had the time for almost 15 years, barely used only 2 times just 2 years ago. Everything was about promises. I had a few years struggling financially and decide to call them trying to return it or sell it to them. They transfee me to a department where they offered me to removed me from the title keeping some of the benefits of continuing using it but asked me to pay extra 5k more. Craaaazyyyyy...last year during the pandemic i decided to take actions and contact Wesley Financial, from the first call i had a great experience, very responsable team. Explained in details the whoke process. Take advantage and call them. They will be able to save a lot of $$$$ as they did with me.
3 years ago
William Smith Monroe, NC
I would like to share my story and experience that I recently went through. I felt very alone and embarrassed about the financial difficulties the timeshare tricksters burdened me and my family with. They got me good !
It was both awkward and very uncomfortable for me to reach out – But I finally made the call to Wesley financial group.
The timeshare exit information kit was sent to me for free and after the intake process I was contacted by timeshare team manager Julie G.She told me that she thought her team could help with my situation. She then introduced me too my Resolution Specialist Mersiha M. I cannot say enough about this person. Relationship relationship that she initiated with me actually kept me calm and hopeful during the whole process. The experience that mersiha let me “borrow” gave me the drive I needed to expedite the termination and her persistent work effort let me know I was with the right person! Mersiha really lives and works by John Wesley‘s mantra “do all you can every time you can for everyone you can”. I must say I am extremely please by the guidance,compassion,and professionalism I was treated two by Mersiha M. She is truly a treasure and I highly recommend her skills to everyone that needs the lift from a helping hand that only she provides. Sincerely, William J Smith III
3 years ago
Michael Great Falls, MT
I’ve been trying to cancel my timeshare for a couple years. I feel victim to several scams. But then I did my research on Wesley Financial Group. The biggest draw to their service was the money back guarantee if they couldn’t cancel my timeshare. So I decided to give them the opportunity to cancel my timeshare. The processes started on approximately Jan 15, 2021 and today, Feb 15, 2021, I received a phone call from my consultant (Mersiha) that they were successful. I was truly shocked and relieved. The entire process from start to finish was very professional. Every single step of the process was explained to me in detail. Every question I had was answered immediately. I would recommend Wesley Financial Group to anyone looking to terminate their timeshare. This company is the real deal. I am so blessed for everything Mersiha and Wesley Financial Group accomplished for me where other companies failed. They get 5 out of 5 stars; a rating of 10 on a scale of 1 to 10; they get an A+++ rating on EVERYTHING.
3 years ago
Sherrie Gabor Painesville, OH
Wesley financial has definitely guaranteed what was promised. After only 6 months we are free of our timeshare burden of 13 years. My family will be able to take a vacation when & where we want to go. No more increase yearly maintenance fees for something that we haven’t been able to use for over 7 years. Not because we couldn’t go on vacation, but because the rooms were not available for the owners to use. Thanks to Dave P & Sara this terrible burden won’t be passed down to our children. What a relief to know we are out of this terrible timeshare contract. I seriously don’t know how timeshare sales can be legal. Nothing but lies from the timeshare.
3 years ago
Robert J Navarre Moline, IL
My wife and I appreciated the personal attention we received from Anamelia. Initially she explained the process and she stuck to it . We were constantly in contact with her and followed her directions immediately.
We started our journey with Wesley Financial Group on April 1st 2020 and on December 22, 2020 we have a voluntary surrender agreement and cancellation of our timeshare account. Our purchase of the timeshare was high preasure and misleading and we were never able to use any of the promised benefits extended. We will sing high praise of WFG to any who will listen and warn all against the 4 night special if you just attend a two hour meeting. Timeshare sales people make the good cop bad cop routine look like Jesus and St. Peter
3 years ago
Andre Bennett San Antonio, TX
Our family was very weary of companies and the process of terminating our timeshare! Immediately, we felt very comfortable with Wesley Financial Group (WFG). Very few organizations will have the CEO call you directly to answer questions and walk you through the services their company provides, but that’s exactly what WFG did! From there we were connected to a subject matter expert for their particular portion of the process. Each (Christian, Makensi, Emily, Kora and Katie) were very friendly, professional, knowable, and kept us in the loop with timely periodic communications. While we were told up front, it did take longer than we would have like to get out of the timeshare, but in the end that’s exactly what WFG delivered!! Along with a tremendous amount of peace of mind for our family, having this burden lifted off our shoulders. WFG also worked with us after timeshare termination to repair the credit damage the timeshare left with us as a parting gift! We would give WFG the highest of recommendations for anyone trapped in a similar timeshare nightmare!!!!
4 years ago
Sally K Wappingers Falls, NY
After listening to another timeshare exit company and finding how much they charged and that it could take up to 18 months to do it and I would have to continue paying maintenance fees, I declined and finally researched Wesley Financial Group. I was amazed how quickly they were able to get my timeshare to agree to the cancellation at a greatly lower cost than the other group. I’m sure having my timeshare costs updated helped to speed up the process. Nicki A was given my case and was amazing in the speed at which this was done. It will take awhile for the timeshare to send me the final release papers to sign but I am free from any more maintenance fees. I am so happy that Wesley Financial Group is so dedicated in helping people like me. I trust them completely.
4 years ago
Mary Samreuang San Pablo, CA
Choosing Wesley Financial Group, LLC was the best decision I could've made to help me completely eliminate my timeshare. From the very beginning, I felt that I can trust this company and I felt safe in agreeing to work with them to cancel my timeshare with Wyndham. It took quite some time but I never once felt like my representative wasn't doing everything to move forward (especially during the past few months fighting through this pandemic). Open and honest communication is really important (especially after signing into a contract full of deceit with Wyndham) I really appreciated how easy and responsive my representatives have been. If you are seeking a trustworthy and honest company to help cancel your timeshare you've come to the right place!
4 years ago
Antonia Montague , IL
I can't say enough positive things about this company! They guarantee that if they take your case they'll get results, and that's exactly what they do. Within six months I'm free of the TWO contracts we signed with Diamond Resorts... Many thanks to Kelly W, the specialist assigned to handle our case. She kept us informed every step of the way and reassured us along the way that things were progressing as planned. If you're considering a group to help you out of your timeshare, this one is the one! They will not disappoint.
Yes I'm a real person. Yes I'm a client. No these reviews aren't fake. WFG is just THAT GOOD!
4 years ago
Rene Genesta ,
Since signing on with WFG, I have felt that we were finally in the best possible place to take on Windham. After so many frustrating years of trying to get service or just plain truth from Wyndham, we felt that we were finally with a real winner. During my interactions with my case manager, Meredith E, I felt that success was finally in sight. Her knowledge, integrity and honesty gave me a sense of empowerment after years of being at the mercy of a heartless, corporate giant. Meredith E is an incredibly positive asset for Wesley Financial Group and should be viewed as a truly staunch fighter for us little guys who need help in situations brought about by fraud for the intent of financial gain. God Bless Meredith E and Wesley Financial Group.
4 years ago
Cory B Palmer, AK
Makensi at Wesley Financial Group was great to work with. Not only did she keep me updated on the process of getting through the steps of cancelling our HGV timeshare, but she was completely transparent as to the process and what to expect. While some of their methods may seem odd at times, in the end it all made sense as to how they were “concocting” the recipe for getting the HGV timeshare gone! Don’t get me wrong, it’s not a quick process, as we are working on a year so far, but trust me when I say they know what they’re doing. I’m currently staring at documentation that is the beginning stages of our HGV timeshare being canceled and taken back.
4 years ago
Unbelievable! ,
We cannot put into a few short words how we feel about Wesley Financial Group. We can only tell everyone that they stand by what they say and they do it! If we can tell you anything it would be trust them and know that you are in the very best hands you could be in, to get rid of timeshare crooks who prey on couples and stick them in a never ending cycle of dishonesty and taking their money. After my husband was diagnosed with stage four cancer we were in a very bad place with a timeshare nightmare. We called Wesley and they went right to work for us. Wow!! is all we can say! Wesley will get you out and set you free. They are the best at what they do. You will be singing their praises too. Rachel is a God send to us. We could not have gone through the process without her. Rachel never lost the fight for us, she is unbelievable and the best at what she does for Wesley. Thank you again Wesley and Rachel for setting us free. We will tell everyone we know in a timeshare nightmare to call Wesley Financial Group, you will be glad you did! We love you all and thank you for all you have done for us. God Bless you Wesley Financial Group.
C&D Houston
4 years ago
Layne Ainuu Spokane, WA
I worked with 3 people all together but once Rachel F took over my account, things progressed extremely quickly. She was able to help me reach an acceptable and very reasonable settlement with the timeshare company so I am now in the final stage. I am grateful for Rachel's help. She was quick to respond to my emails and was always very professional and helpful. In our initial phone conversation, I relayed several things that I was unhappy with concerning the timeshare and before we settled with the timeshare company, she checked back in with me to make sure everything we talked about in our initial phone conversation was met. I was very impressed with the concern she showed and her quick actions to bring this timeshare nightmare to resolution.
4 years ago
Eileen Graham Hopkinsville, KY
Wesley Financial Group was outstanding and very professional. From the first conversation, the Wesley Financial team has been professional, sympathetic, patient, and caring. Each department that I worked with was friendly and had such a positive attitude. From the orientation with Tony A. thru talking with VP. Todd N. to Vaudeen C. and finally to Andie R. with the Resolution Department only took about 3 months. Each department told you exactly what was happening and exactly what/who you would be contacted by next. Andie was a jewel to work with, she was so knowledgeable and made me feel that she really cared about her job and for me and may situation. She always kept me up to date in a every little detail that was happening and her advice was solid. Thank you so much to Wesley Financial Group, and especially to Andie R. for giving me peace of mind and finally able to get this off my mind.
4 years ago
Tim Tiffany La Mesa, CA
My wife and I had had a wonderful experience with WorldMark Wyndham, so we decided to add in an agreement with Welk since there was a resort within 25 miles of us. Bad mistake! Other than the pressure to join, we had very little success in accessing the resort.
When I saw an ad for Wesley Financial Group in a magazine, I decided to pursue release from our agreement with Welk. To get involved is a bit spendy, but eleven months later we are out of Welk! Our contract called for a time period up to three years, so you can imagine how thrilled we were to be out in such a timely manner.
At every step along the way we were provided with good input and sent appropriate letters to use as is or modify as we put pressure on the timeshare. Our adviser was very clear with instructions, guidance, and understanding.
4 years ago
Alison and Alan Harney 'Ewa Beach, HI
My husband and I lived with dread everytime we thought about our timeshares. We got stuck the first time into a contract. The second time around, they made it seem as if they were helping us with both by combining them into one, which I later realized it wasn't true. I still have maintenance fees for both. We used in ONCE in all the time we've owned it, partly because we couldn't get the timeshares when we wanted it and the other part is because we still had out of pocket expenses we had to pay for which we couldn't afford. BUT, Wesley Financial Group came and rescued us! We never thought we'd see this day. We thought we were stuck with this timeshare for life but it has now ended!!!! No words can describe the sense of relief we are feeling right now. It's a beautiful feeling! We're free!
I would recommend ANYONE who ever felt the same about their timeshare to call Wesley Financial and let them help you get out of this burden! Thank you to all the wonderful people at Wesley Financial. We are truly grateful.
4 years ago Edited September 14, 2021
Bob & Sonya Orlando, FL
We are extremely pleased with WFG, Jenni R and Andie R, were a pleasure to work with, they kept in constant contact through the process, they knew their business , were very caring, personal and professional. With their help and advise we were able to terminate a fairly knew contract, and to get rid of the ownership with another timeshare company, both in a very short time. We are just waiting for the final closing papers form both timeshare companies.
Everyone who contacted us form WFG, were extremely professional, efficient and courteous,
Thank you WFG for getting us out of this burden.
Bob & Sonya
4 years ago
Nisi C. Bethlehem, PA
I am very satisfied with the results from Shayla B and Tiara L . Shayla walked me through step by step in December when I got the free information in the mail. By April 15th I received an email from the resolution department at Holiday Inn saying they would take back the contracts. It was almost unbelievable. We responded back and then Ms. L takes over. She works in the closing department. She contacted me to let me know on June 15th the papers are being processed. Unfortunately I won't get any money refunded back to me, which I completely forgot about until she bought it up. I hope I never need them again, but if I do, I will not hesitate to contact them. Very Satisfied!
Thank you again, Denise Calhoun
4 years ago
Suzetta Waters Clarksburg, WV
I am happy beyond belief that I am finally getting out of my timeshare. Wesley Financial Group guided me every step of the way as to what I needed to do. To legally be relieved of this timeshare nightmare. My resolution specialist Julia was extremely knowledgeable, friendly and answered all my questions and concerns in a timely manner. Even during the Corona Virus pandemic. The process was easy and everything they promised happened. It only took us 6 months and I am FREE from my timeshare. I am so glad I trusted them. What a relief it is that I don't have to try and keep making these payments every month.
Thank you
Wesley Financial Group
Julie for all your help.
4 years ago
Misty Coleman Vidor, TX
What an amazing opportunity that we have had to work with Wesley, from the intake department to the credit recovery department, all the staff members have been helpful, honest, courteous, supportive and most of all encouraging!! They have helped us to keep pressing forward and to be excited for the steps that we've made through the journey to get away from our timeshare, from that anxiety and debt and lifelong obligation to something that we never would have joined had we understood all of the double talk that's involved in purchasing, upgrading and maintaining a timeshare. Meredith E especially was a great help to us and we are forever appreciative for all Wesley financial's hard work.
4 years ago
Karen Ward Pratt, KS
I had tried other ways to get help to dispose of my timeshare for several years. Nothing worked. I read about the Wesley Group in my AARP magazine. I called and they immediately started working with me to find a way to get the burden off my back. They do a lot of checking/vetting and planning and you need to let them guide you and advise you what you need to do and when you need to do it. There is a lot of trust that goes both ways while working together and of course faith, that the wanted outcome will come sooner than later. From my first phone call, I was treated so respectfully and as the project grew, each specialty person I was handed to was just as kind and 'on the ball' as the previous person. (Kudos to my wonderful Resolution Case Specialist. I grew to appreciate her more each day we worked together.)
Wonderful response time whenever I needed answers about anything. Felt at ease and was reassured the whole time I was in their care. I knew I was where I belonged to finally get help. They understood my angst! Thank You Wesley Financial Group.
4 years ago
Jamie Taylor Newburgh, NY
We are happy beyond belief that we are finally getting out of our timeshare! Wesley Financial Group guided us every step of the way as to what we needed to do to legally be relieved of this timeshare nightmare. Our Resolution Specialist, Janika, was extremely knowledgeable, friendly and answered all of our questions and concerns in a timely manner. Even during the corona virus pandemic she made sure that we were kept up to date on the progress of our case. We believe that it was money well spent; one could even say invested, to be completely done with the questionable practices of our particular timeshare company. We highly recommend Wesley Financial Group.
4 years ago
Gabriela Nevins Chula Vista, CA
We heard about Wesley Financial Group through a Christian radio station. My husband contacted the company as we were sucked in into the timeshare world in Puerto Vallarta. My husband started reading the timeshare contract to find out our children would be obligated to make payments if we passed away. Wesley Financial initially stated it would take approximately a year to terminate the contract. When we retained their services, the Wesley Team would follow-up with us regularly to let us know the progress of our case. We were very surprised they were able to terminate the contract before the end of the 1st quarter. We would strongly recommend using this group as they are honest and hardworking to get you and your family out of the timeshare contract scam.
4 years ago
Gerald and Gail Pilger Hot Springs Village, AR
After being associated with DRI for 14 years, with ever increasing maintenance fees we decided that we had had enough. We have been unable to use our points for travel due to medical conditions. I am 79 years old and my wife is 72, and we, of course, live on a fixed income. We heard about WFG through a radio advertisement and a short time later saw an advertisement in a magazine. We inquired and received a call from WFG. We explained our situation and we were accepted as a client of WFG. After 6 months of Kelly W's going back and forth with DRI we received a letter DRI indicating "Notice of Default - Termination of Note." During this 6 month time our contact a WFG was Kelly W. We do not have words suitable to thank her enough for the guidance, understanding, and support that she provided.
Every inquiry we presented was answered quickly and to our satisfaction. We were contacted by Kelly W. advising us of the progress in our time share issues, advising that everything was proceeding according to WFG's format. Kelly is a true jewel and WFG is blessed to have her on their staff as are her clients.
Now that an enormous burden is being lifted from our lives we feel like we can continue with our lives, now that our children are protected from our mistakes. Once again we would like to thank WFG and Kelly W. for delivering what they indicated they could accomplish.
4 years ago Edited September 14, 2021
