Best Company Guarantee Wesley Financial Group Logo

Wesley Financial Group

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8.3

Overall Score

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Dave Hester Cleveland, TN

Service exactly as presented. Not always the case when trying to get away from a timeshare. We were out in less time than promised. Thank you!

6 years ago

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Bobbi Ratzlaff Elk City, OK

They helped us get out of a contract with Wyndham that was misrepresented from the beginning. Fast and efficient! Great service! Thank you!

6 years ago

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Deanna Michau St Louis, MO

Ashleigh is the Best, answered all questions and concerns. I would recommend this company to anyone

3 years ago

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Carmen Odegaard Minneapolis, MN

They follow through and checked in with us periodically to make sure we were getting timely responses from our time share.

3 years ago

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Belter jordan Auburn, WA

Best thing I could ever do. They were very professional and attentive with every step it took to cancel my timeshare.

5 years ago

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Ddupuis Norwich, CT

They delivered what they promised..customer service was excellent ,very pleasant and accommodating...

5 years ago

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Willy Custodio Alexandria, VA

The staff are very knowledgeable and helpful throughout the process and updating me of what’s going on.

5 years ago

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Murial Taylor Chino, CA

Priscilla was very helpful. Our experience because of her direction went well. Thank you from Chuck on to Priscilla.

5 years ago

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Alex Foster Lenoir City, TN

Very professional plus helpful. They did what we needed, which was get us out from under Capital vacations timeshare.

5 years ago

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Daniel marron Pompano Beach, FL

The company was very up front told me how everything would work good communication during the process

5 years ago

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Samuel Dallas, TX

I worked with an outstanding resolution specialist. She kept in contact with me and helped me through the process.

5 years ago Edited September 14, 2021

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GeorgiaPeach Reynoldsburg, OH

I worked with an outstanding resolution specialist. She kept in contact with me and helped me through the process.

5 years ago

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John State College, PA

Very knowledgeable company with a very customer friendly process. Process was much easier than I had anticipated.

5 years ago

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Colleen Martin Scottsdale, AZ

Excellent company to work with. Good response time and pleasant team members to talk with. Expecially Miss April F!

5 years ago

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LaRaine Therre Folsom, CA

From my first introduction to Wesley and throughout my dealings, my experience has been outstanding.

5 years ago

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Michael Huneke Waco, TX

Service is exactly as advertised. Everyone was friendly and helpful. Quick to return phone calls and answer questions.

6 years ago

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Gilbert Engelke Tysons Corner, VA

Were very professional and explained what would be done and then did it. Very happy with the results

6 years ago

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Mike S East Brunswick, NJ

It took longer than we expected buy Wesley Financial Group never gave up. We are finally OUT of timeshare.

6 years ago

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Jim Duncan Jacksonville, IL

Customer Review Video

6 years ago

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Adriana Neves

I wanted to inform you that our case has been resolved. We appreciate your support and assistance throughout the process.

6 months ago Edited October 10, 2025

Wesley Financial Group Logo

Reply from Wesley Financial Group

Thank you for reaching out and sharing your concerns. We take all client feedback seriously and are committed to transparency. After thoroughly reviewing your file, we can confirm that you signed our enrollment agreement on January 24, 2025. This agreement outlines our services, policies, procedures, and money-back guarantee. These details are not only provided in writing but also discussed verbally to ensure a clear understanding before moving forward. It is also important to note that Wesley does not provide loan modification or loan negotiation services. Our organization assists individuals in exiting unwanted timeshare ownerships, relieving them of further obligation. In some instances, timeshare developers may impose an exit fee as part of their termination process. This possibility is explained during the initial consultation with our Vice Presidents and is also included in the enrollment agreement. We understand that you've expressed dissatisfaction with the process and the resolution offered. Our team has been in contact with you via email, as requested, to discuss these concerns and try to reach an amicable solution. Upon your request to discontinue services, we provided a comprehensive summary of the work completed on your behalf and subsequently extended a resolution offer for your review. If you would like to revisit the timeline of actions taken on your behalf or discuss this matter further, please feel free to contact us directly.

Oct. 9th, 2025

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Milton Logan, Sr Columbus, GA

Wesley Financial was honest and straightforward with the information that was given to me.

2 years ago

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Edwin Gumbs Orlando, FL

Hailey H helped us to get out of our timeshare with Westgate. She was very helpful.

3 years ago

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Jay Carter Grouse Creek, UT

Took us a LONG time, and changing representatives, but we finally got it done. Thanks Taylor

3 years ago

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Brooke Wanemacher Napoleon, OH

Everyone was so helpful and efficient. Every question I had was answered. You have a great team

3 years ago

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Bill Burnett IA

BEST IN THE BUSINESS. THEY TAKE YOU BY THE HAND AND GET IT DONE . HIGHLY RECOMMEND .GREAT PEOPLE .

3 years ago

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beverly H Smyrna, GA

Brittany L helped me with the timeshare exit. She did a good job and I was pleased.

4 years ago

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Nick Williams Chatom, AL

All the WFG employees were wonderful to work with, especially Mercede B, at the end of it all.

4 years ago

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W. MAXIMORE ,

They were professional in all areas of helping me get out of my contract with Bluegreen Timeshare.

5 years ago

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Krista Williams Little Rock, AR

This organization helped me get out of my timeshare. They were friendly and very thorough.

5 years ago

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Richard McDowell Florence, KY

It took a while to get done but they were able to get me out of my time share fiasco.

5 years ago

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Diane Forehand Lake Mary, FL

They are very professional and courteous. Worked with Preston G. and he was very knowledgeable.

5 years ago

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Stephen Whitehead Idaho Falls, ID

Easy to deal with, answered all our questions. Respectful and great to work with

5 years ago

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Jamesharvey Noblesville, IN

They were so helpful, and I had a really good experience. They have your best experience at heart.

5 years ago

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Reva Arends Richland, IA

I was treated in a courteous, knowledgeable, and patience manner during this endeavor. Thank you!

5 years ago

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Howard Painter Hurricane, WV

Wesley Financial Group lived up to their promises in a very professional and timely manner.

5 years ago

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Darlene S Myers Twinsburg, OH

They were extremely professional and helpful!! They completed task much quicker than anticipated.

5 years ago

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Joel Sedam Fort Wayne, IN

I was amazed at how quick they were able to get us cancelled out of our timeshare

5 years ago

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Leslie Evansville, IN

Thanks to Colleen and Jean, everything is finally coming to an end. I am so thankful!

5 years ago

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PAUL KVILL Hinton, AB

Everything they stated was delivered as promised. Extremely simple and effective process.

5 years ago

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Shreen Mansfield Union City, CA

They delivered what they had pro mised and still continuing.Thanks for being here.

5 years ago

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Aaron Wynn Madison, TN

They provided excellent services by getting our timeshare terminated. Thanks again.

6 years ago

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leona ROBINSON Spring Lake, NC

quick response to questions and concerns they take a personal interest in your unwanted debt

6 years ago

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Nellie Miller Hammond, LA

They absolutely come thru with their promises.. it is lengthy, but it is worth it...

6 years ago

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Hannah Barth Tallahassee, FL

Wesley Financial group got me released from my California timeshare. It was a huge burden and stress lifted off of me.

4 years ago

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Jacqueline Moore Terre Haute, IN

Thanks to WFG and Taylor M, we are timeshare free. You all are awesome!

2 years ago

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Sheri P. Napoleon, OH

Wesley kept communication with us all the time. Extremely helpful.

4 years ago

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Barry Woods St Louis, MO

100% professional excellent job appreciate everything they have done

4 years ago

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Michelle Honcho Mechanicsville, VA

Amazing company. Great customer service. Highly recommended.

4 years ago

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Theresa Somerset, MA

Great team to work with. Timely response to all my emails and calls.

5 years ago

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twtmikkelsen Portland, OR

They were honest with us about what to expect and delivered what they promised.

5 years ago