Name: Wesley Financial Group
Rating: 4.5

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Lynda Fratis Longmont, CO

I was very skeptical at first, but they got it done in less than 10 weeks! it only took 6 weeks once I was assigned a specialist, April F was responsive and she was on top of it! I should have done this years ago! Lynda Fratis

6 years ago

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Roy w North Scituate, RI

Erica helped me through the whole process ,which was successful. She helped me craft the appropriate questions in order to get the information we needed from the timeshare .Erica was in constant contact both by email and by phone.

6 years ago

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Richard Allen Houston, TX

A bit pricey, but it was worth it. This is a legit company that can get you out of your timeshare. They ask you to help out with the research and the experience you had at sale time and during your membership. Then proceed based at that information. At least talk to them as the conversation is non-binding and costs nothing.

6 years ago

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bobby carlile Sparta, TN

We hired Wesley to help us get out of our timeshare. They walked us through every step and assisted us with any questions we had. They were very prompt with any follow throughs, and as a result we no longer are weighted down with a timeshare. It has all been legally taken care of, and we are grateful.

6 years ago

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Dan Halladay Lafayette, IN

We are grateful that Wesley Financial got us out of the timeshare situation we were in. They were extremely professional throughout the process, and constantly kept us up to date with the frequent e-mail contacts. We were also able to easily contact them if we had any questions. We could not recommend them any higher.

6 years ago

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jordan west

I was very skeptical at first but these guys delivered just as the promised they would. Glad I made the decision to go with Wesley Financial!

6 months ago

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Sara Hernandez

Most of all THANK YOU THANK YOU!! I recommend Wesley Financial Group 100% Staff were responsive, always answered our questions. We are off the hook with the resort!!! Great job Wesley Group!! Great job Wesley!!

1 year ago

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Reba Porter

Absolutely the best and safest way to end a timeshare ownership. Take advantage of their knowledgeable and streamline expertise to get results you want. They are a 5 STAR Company.

1 year ago

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kenneth pool & Dorothy Pool Carbondale, IL

Kenneth & Dorothy Pool. We had a great experience with Wesley Financial Group. It takes some time, but be patient, and they will get the problem solved. Thank you Wesley Financial Group.

4 years ago

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Kyle Baynum Cincinnati, OH

This company is not what I expected. Yes we did get out of the timeshare but more or less they just give you some ideas of what to say to your timeshare company and them play the waiting game. I honestly think the only reason we got out of it is because they told us to stop paying everything and the timeshare terminated do to failed payment. Also the cost that we had left to pay the timeshare company is about how much Wesley financial charged us. Trying to get ahold of your timeshare specialist usually takes about 2 weeks, and they keep sending you to different specialists. Honestly they should cancel our payments due to Wesley Financial Group for only doing ⅓ of the work...

4 years ago

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PEDRO POMAES Baltimore, MD

Wesley Financial Group worked my case diligently. Ms. A and her team were in contact constantly and directed me step by step what I have to do. My case was solved in 6 months, I'm definitely very pleased.

4 years ago

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Gary Babb Tucson, AZ

Wesley Financial got the job done when it seemed like there was no way to get it done. This was my last resort and they did it. The team of people that worked with me were great.

4 years ago

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Robert G Midlothian, VA

Mercede B is a great asset to Wesly Financial. She has walked me through the whole process in canceling my timeshare. She is very upbeat and knowledgeable about her job. She took the pain out of this transaction.

4 years ago

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Sam G Saint Matthews, SC

Our experience with Wesley Financial Group was very positive. All communications and correspondence were very professional and showed genuine concern and compassion for us as the client. Mercede B. was extremely helpful and ensured we understood each step of the process and that we were satisfied.

4 years ago

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Judy Seaver Rapid City, MI

They were absolutely wonderful! They kept their word, they were very steady and moved forward all the time, and it was very little stress to us. Thank you Wesley, you are Lifesavers

5 years ago

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Robert Tourangeau Claremont, NH

The experts at Wesley were very knowledgeable and friendly. They walked me through my exit process every step of the way. By necessity, it took a while, but I am extremely satisfied with the results.

5 years ago

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Annie Hawley, PA

Very pleased with the process. Everything was explained clearly and many questions were answered. Kelsey was in touch with us throughout the process. No question was left unanswered. Everyone was helpful.

5 years ago

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Jeremy Williams ,

The only way I could be happier with WFG is if they were in the room to stop me from purchasing the time share in the first place. It is a long process so trust they are working for you.....

5 years ago

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N. Martin Knoxville, TN

Very open and honest. Very professional and communication was great. In 8 months my timeshare offered an exit deal. Now my family can have peace knowing we are not throwing our money away.

5 years ago

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Patricia Manuel Dallas, TX

I really enjoy working with Wesley Financial Group very knowledgeable on whats going on stayed on point on whats going to happen i Thank you for canceling my Timeshare Awesome Team

5 years ago

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Angela Colver, PA

Priscilla was wonderful to work with. The process took much longer than it should have but I completely blame that on Covid and not on the company. We are so glad to be out of our contract with Bluegreen!

5 years ago

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Jim Cummings Middletown, DE

Got the job done. Took awhile but it is done. They did say they would keep us up to date, this did not happen. We could blame covid and possible short staffing for this, I do not know. Primarily, we are done with this time share and that is a good thing.

5 years ago

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David Downey Alvarado, TX

Great experience with a great company! Easy to work with and very knowledgeable about ins and outs of the timeshare industry. We would definitely use them and recommend them to others.

5 years ago

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Kathy R Old Bridge, NJ

Wesley did exactly what they said they would do. They got us out of our timeshare contract. Makensi G did a great job of leading us through the many phases, and finally getting the timeshare's attention. Thank you!!

5 years ago

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Ronie San Diego, CA

Thus far it’s been great. Makensi has been extremely helpful through the process of dissolving the timeshare. It’s been a headache but she has made the steps easy to follow and the process a bit easier to manage.

5 years ago

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Monica Cardoza Antioch, CA

Wesley worked very hard on my cancellation and got it done within 4 weeks of me signing on. Awesome service, very kind and professional service. I was nervous bit they made me feel comfortable and confident.

5 years ago

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Chuck Enomoto Redding, CA

They were exceptional from the start with in depth explanation and with timely communication throughout the process. I recommend them highly if you want to resolve your timeshare cancellation.

5 years ago

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Scott Lawrence Odden Brainerd, MN

They did exactly what they said they would do. We never thought that we could get out of our timeshare. With a little patience, it happened. Thank you Carrie H for helping and the use of your great knowledge.

6 years ago

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james jordan Spring Lake, NC

Iam for ever grateful to Valanna L and Wesley Financial Group.I fell into a trap and they got me out. I would recommend wesley Financial to anyone wanting out of their Timeshare,

6 years ago

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Joyce Smith ,

Wesley's Financial Group ,is great to work with. They are professional and very caring. They helped us with everything we needed to do . I will be forever thankful for all there hard work.

6 years ago

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Cjgpatterson Lexington, SC

Wesley Financial Group has been such a blessing in our world! They held to their word and we are so excited that Wyndham is taking back the ownership. This is been a journey, but we could not have done it without them!!!

6 years ago

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POLLIE RUEDA Cary, NC

The whole staff are very helpful, quick acting and very responsive. We really appreciate their outstanding help to us, to get out from this timeshare mess and financial burden.

6 years ago

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Juan Hernandez-Trujillo Boynton Beach, FL

We are happy the end of this timeshare nightmare is very close. Thank you to the staff of Wesley Financial Group mainly to Julie H who kept us informed frequently.God bless you all

6 years ago

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Cheri Powell , MO

Thank you Wesley financial group and Tyneice for getting us out of our timeshare. The process was very smooth from the beginning to the end. I will tell every one about this amazing group Thank you again

6 years ago

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Carol Golden Flowery Branch, GA

Wesley Team was friendly and responsive to our questions. They were honest up front about the length of the process. While it did take about a year to complete the process, it is worth it in the long run.

6 years ago

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Michael Lewis Shreveport, LA

No complaints. Everything I was told, happened. Every staff member we dealt with was courteous and professional. A little pricey but well worth it and will save money in the long run. Thank You Wesley Financial.

6 years ago

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Ron San Diego, CA

They treated my wife and I like we were their only clients. Friendly, informative and responsive to are needs. Handled our situation in about 6 months. We are grateful. Ron and Pattie

6 years ago

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Robert Wiseman Sarasota, FL

Very professional group to work with, everyone that I worked/talked with had a very caring, helpful attitude and the results were unbelievably quick and accurate. I couldn’t recommend them more.

6 years ago

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Elaine St Louis, MO

Absolutely Credible... Got us out of the nightmare TIMESHARE super fast. They keep in contact with you so you have that feeling of knowing that they care for your situation and will do what it takes to get you out.

6 years ago

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Amanda Dahlonega, GA

They have been nothing short of AMAZING!!!! The process has been so smooth! Everyone I have worked with there has been so helpful!! Would highly recommend them without a doubt!!

6 years ago

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Patty Robbins Jacksonville, FL

We had a great experience with Wesley Financial Group! Their instructions were very easy to follow and everyone, especially Priscilla K. She was always quick to respond to our questions and walked us through the process.

6 years ago

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Tammie Washington Atlanta, GA

We started with great skepticism, but ended up with our desired result in less than 3 months. It felt good knowing that we had the support and guidance of people who were willing to go the distance.

6 years ago

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Jerry Mangum Rolesville, NC

I signed an agreement with WFG and were told it could take up to two years to get out of my timeshare. However, I were out of my timeshare in six months no more headaches dealing with my timeshare- GOD Bless..

6 years ago

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Joyce Dixon Livonia, MI

Ariel and the entire Wesley Financial Group Team were amazing! I had over $170,000 in a Wyndham promissory note plus additional debt and they got me out of all of it! If there were 6 stars, I would give them even more!

6 years ago

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Amy Osier

I have requested on multiple occasions that you stopped mailing me invites to get rid of my timeshare and stop emailing me about the same information. You are sending this information to my email but you're asking for my husband Dennis. My husband died 10 years ago and I have sent you a season assist letter already. Any further communication will be results in a lawsuit for harassment and intentional inflection emotional distress. Can you imagine the trauma of opening an email and seeing that it's asking for my dead husband?

10 months ago

Reply from Wesley Financial Group

We are sorry to hear about your experience and sincerely apologize for the frustration our communications have caused. We only contact individuals who have expressed interest by reaching out directly or submitting a request through an online form. At this time, we have not been able to locate your exact information in our system based on the details provided. However, we want to ensure that this situation is fully resolved. Please contact us directly at 800-425-4081 with the email address or mailing address where you received our communications so that we can identify and permanently remove your information, as well as any associated records, from our database. Our intent is never to cause inconvenience or emotional distress, and we appreciate you bringing this to our attention so we can take corrective action.

Oct. 29th, 2025

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Sabrina Struck

Wesley Financial Group Review – Extremely Disappointed Our experience with Wesley Financial Group has been nothing short of frustrating. The customer service has been the worst I’ve ever encountered. I requested a log of their communication with my timeshare, which should be a basic level of transparency, but they outright refused to provide it. Additionally, I submitted our signed settlement, expecting it to be processed in a timely manner. Instead, it’s apparently sitting in a pile at their headquarters, waiting for bulk mailing—an absolutely unacceptable delay. Given the significant financial commitment we made, this level of service is beyond disappointing. I would strongly caution anyone considering Wesley Financial Group to think twice. Their lack of communication, unwillingness to provide updates, and inefficient processing make for a highly stressful and unsatisfactory experience.

1 year ago

Reply from Wesley Financial Group

We’re sorry to hear that your experience didn’t meet your expectations. At Wesley Financial Group, we aim to provide honest and clear services. We regret that you felt misled by our process. We have located your information and can confirm that our team has previously contacted you about your concerns. In October, we went over the process, timeline, and what to expect for the first step. We try to reach out to our clients regularly, especially with any updates about their cancellation. Unfortunately, it looks like there were several times we couldn’t get in touch with you, we left follow-up voicemails, and had a call drop. We tailor our procedures to each timeshare ownership and apologize for any confusion or lack of communication you experienced. We have sent your concerns to upper management, and someone will contact you soon for further clarification. If you have immediate questions, please reach out to our client services department at 615-560-7442.

Mar. 18th, 2025

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Ray Navarro

Don’t fall for this!! We paid Wesley Financial 8K up front for assistance , after speaking to their agent, they took our information from their “on-boarding” template, sent us back a copy and paste letter to send our timeshare. There was nothing unique in their services. We found our timeshare group helpful and resourceful in requesting to exit/cancel our ownership and commitment. You can easily do what Wesley Financial Group offers with AI assistance in drafting your request to cancel your timeshare. My hope is that Wesley FG gives back most of our hard earned savings because what they have done for us even at even a consulting fee wouldn’t have been more than $1,250 (5 hours @ $250/hr). They need to be honest about cost up front, and explain what their hourly fees are and why. Not just a blanket cost. I don’t believe they did anything for us to exit/cancel our timeshare which we could have done ourself. Their on boarding technique gets you in their system, all the rest is on you. No special help at all.

2 years ago

Reply from Wesley Financial Group

Ray, we regret to hear that your experience with our services did not meet your expectations. It can be difficult to exit a timeshare on your own and may result in being sold more time or points. Our team has years of experience with various ownership situations and we strive to negotiate and provide strategies to achieve the best solution. Before starting to work with us, we go over our policies, procedures, client participation, potential outcomes, and fees. Each cancellation process is tailored to the unique circumstances of our clients, with their satisfaction being our utmost priority in facilitating full resolution. While our goal is to secure favorable outcomes for all of our clients, the results can vary. Your feedback has been shared with our management team and we tried to reach out to you yesterday, June 20th, via phone, voicemail, and email. Through our process, you are almost timeshare free. If you have any further questions or concerns, please don't hesitate to contact our client services department at 615-560-7442.

Jun. 21st, 2024

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Paul Lancisi Monson, ME

I never got past the the acceptance interview with a said “VP”! Totally disappointed with someone who was not qualified to handle a financial transaction that could barely read the script in front of him. The pressure was as bad if not worse than the salesman who coralled us into our original purchase over 30 years ago. At the cost of almost 6k and up to a 5 year period of “possible resolution “. I don’t feel it’s worth it for our circumstances. Just a total let down on the expectations after watching a 30 minute YouTube on the company’s vision and goals. Very well staged I must say. I’m sure this organization has helped many people but, definitely not my style of relationship with an organization. Good luck!

2 years ago

Reply from Wesley Financial Group

Thank you for reaching out to us with your concerns, we appreciate your feedback. As a company, we’re always looking for ways to improve our processes and ensure that our customers receive high-quality service. Our introductory film provides an overview of our company's background and operations, and we believe it's important for our clients to watch it before calling us to better understand our passion and services. With over 11 years of experience, we've developed expertise in this field and can help make the process smoother for our clients. Our process has helped over 30,000 families in the past, and we'd be happy to address any concerns you may have. Please don't hesitate to contact us at (800) 425-4081 if you need further assistance.

Dec. 13th, 2023

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Andrea Blanco-Nir Miami, FL

Working with them was a great experience! Professional, responsive, knowledgeable. My case was resolved smoothly and within a few months. Highly recommended!

2 years ago

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ReBekka Delk Marshfield, MO

If I could put a zero I would, DO NOT go with this company! They make you do all the leg work, they don't contact the company at all they expect you to. We stopped paying on our time share, it went into default due to non payment and we received a letter of forfeiture due to non payment. I received a letter from wesley financial saying congratulations your timeshare has been canceled. Umm, not by anything this company did like they said they would. I am not released from paying and now my credit is taking a hit and the mineys are still owed, you know what they did, send me an email to a credit recovery service. How is this them getting our membership canceled? Going into default for non payment? That had nothing to do with them. And their advertisement says they get it to where u won't have to pay fees and annual payments.. no they dont!! Very very very upset 😡 unsatisfied, and want our money back because they did nit get our membership canceled like they said. We got our membership canceled due to non payment and it going into default.

3 years ago

Reply from Wesley Financial Group

We apologize for any dissatisfaction you may have experienced with our services, ReBekka. We take your feedback seriously and apologize for any inconvenience or frustration this may have caused you. Our team is committed to working with you to find a resolution that addresses your concerns and provides you with the support you need to move forward. We have located your file and forwarded your concerns to management. If you have any further questions or concerns, please do not hesitate to reach out to our client services department at 615-560-7442.

Dec. 22nd, 2023