Name: Wesley Financial Group
Rating: 4.3

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Nathaniel Marshall Gilbert, AZ

They always communicated and kept us in the loop about our progress, and ultimately, they were successful in terminating our timeshare! The process took a decent amount of time (about 9 months) and at times it did not seem like we were making progress, but they kept working at it until we got a good result.

4 years ago

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Robert Borek Red Bank, NJ

4 years ago

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James Carroll Knoxville, TN

From the beginning Wesley Financial Group did everything that they said they would do. My experience with them was was exceptional and Alesha C. was the most helpful through the process. It was well worth the money to correct my mistake. I highly recommend them to anyone else in this situation.

4 years ago

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Amanda Clark Fairfax, VA

Wesley Financial Case Manager/ Resolution Specialists were very helpful and communicated clearly and timely with what the next steps were throughout the process. They were very forthcoming in explaining the process and the different options/potential responses were going to be throughout the process.

4 years ago

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Monica Spencer Waterbury, CT

Wesley financial group help me to get out of my timeshare in as little as seven months. The process was explained to me step-by-step I appreciate their support and guidance through this process they were very considerate with my fears and anxiety and I’m so grateful to Wesley Financial Group. Thank you

4 years ago

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Larry Morris Phoenix, AZ

After researching Wesley Financial Group, we expected excellent service. The actual experience exceeded our expectations. Everything about our experience with every member of the Wesley Financial Group's management & staff was outstanding.

4 years ago

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Barbara DeVivo Woonsocket, RI

In process of getting us out of our timeshare. Working with the Closing Department right now. Thank you to all the people who have been part of this process. My husband is 82 and I am 78 and we were very afraid of this being passed on to our children.

4 years ago

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Gary H Las Vegas, NV

Excellent group of professionals who really know their stuff. They handled my case from beginning to end with honesty and efficiency. Wesley Financial is highly responsive, reliable, and most importantly, they get the job done. My timeshare is cancelled and I couldn't be happier!

4 years ago

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Butch Trussville, AL

Very professional and responsive in moving the process along. Olivia was very thorough in getting the ball rolling and it took about 6 months to complete the cancellation. I just mailed the cancellation document today so I’m waiting on the final release documentation at this time. GOOD JOB by everyone at Wesley.

4 years ago

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Linda Dougherty The Bronx, NY

Although it was not an inexpensive transaction, I was most impressed by the professionalism and efficiency of every employee. Clear timelines were given, and the delivery of services has been earlier than anticipated at every step so far.

4 years ago

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Richard Gerth Tyler, TX

This gave us great relief. No one in the family wanted to be saddled with the timeshare! From first contact to the final resolution which came months sooner than we were expecting. Great job of guiding us through the process!

4 years ago

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Lydia Trowbridge Chicago, IL

We had 2 accounts and the first account was quick and easy and our person taking care of the account was very helpful. The second account we were moved to 4 different people to take care of the account and the last person they gave us never returned a phone call or email. All the people that gave us their card and said to call or email anytime never answered. We called and called while we were getting harassed by the timeshare. Eventually I called several times consecutively till they gave me "a manager". She gave us some info about our account but even she stopped calling back after a while. Finally our timeshare defaulted on it's own. Once Wesley had it's money they really didn't care.

4 years ago

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Mark Heatley Charlotte, NC

Had a great experience. The team is very honest, what they described as their process is exactly what happened. I followed their instructions and was able to have the timeshare cancelled. I am so relieved of having the monthly loan payment and annual dues off my mind. I would recommend Wesley Financial to anyone wanting to cancel their timeshare.

4 years ago

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C. D. Wilson Pine Mountain, GA

From the very first call to the end of the process WF was there every step of the way. All of my questions and concerns were answered promptly. The process only took a few months and I know longer had to worry about the Timeshare that I once owned.

4 years ago

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Lynda Fratis Longmont, CO

I was very skeptical at first, but they got it done in less than 10 weeks! it only took 6 weeks once I was assigned a specialist, April F was responsive and she was on top of it! I should have done this years ago! Lynda Fratis

4 years ago

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Roy w North Scituate, RI

Erica helped me through the whole process ,which was successful. She helped me craft the appropriate questions in order to get the information we needed from the timeshare .Erica was in constant contact both by email and by phone.

4 years ago

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Richard Allen Houston, TX

A bit pricey, but it was worth it. This is a legit company that can get you out of your timeshare. They ask you to help out with the research and the experience you had at sale time and during your membership. Then proceed based at that information. At least talk to them as the conversation is non-binding and costs nothing.

4 years ago

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bobby carlile Sparta, TN

We hired Wesley to help us get out of our timeshare. They walked us through every step and assisted us with any questions we had. They were very prompt with any follow throughs, and as a result we no longer are weighted down with a timeshare. It has all been legally taken care of, and we are grateful.

4 years ago

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Dan Halladay Lafayette, IN

We are grateful that Wesley Financial got us out of the timeshare situation we were in. They were extremely professional throughout the process, and constantly kept us up to date with the frequent e-mail contacts. We were also able to easily contact them if we had any questions. We could not recommend them any higher.

4 years ago

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Ed

My husband and I went the whole process of exiting our timeshare commitment. It was easy to complete and went quickly and to our satisfaction!

8 months ago

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Paul Lancisi Monson, ME

I never got past the the acceptance interview with a said “VP”! Totally disappointed with someone who was not qualified to handle a financial transaction that could barely read the script in front of him. The pressure was as bad if not worse than the salesman who coralled us into our original purchase over 30 years ago. At the cost of almost 6k and up to a 5 year period of “possible resolution “. I don’t feel it’s worth it for our circumstances. Just a total let down on the expectations after watching a 30 minute YouTube on the company’s vision and goals. Very well staged I must say. I’m sure this organization has helped many people but, definitely not my style of relationship with an organization. Good luck!

11 months ago

Reply from Wesley Financial Group

Thank you for reaching out to us with your concerns, we appreciate your feedback. As a company, we’re always looking for ways to improve our processes and ensure that our customers receive high-quality service. Our introductory film provides an overview of our company's background and operations, and we believe it's important for our clients to watch it before calling us to better understand our passion and services. With over 11 years of experience, we've developed expertise in this field and can help make the process smoother for our clients. Our process has helped over 30,000 families in the past, and we'd be happy to address any concerns you may have. Please don't hesitate to contact us at (800) 425-4081 if you need further assistance.

Dec. 13th, 2023

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kenneth pool & Dorothy Pool Carbondale, IL

Kenneth & Dorothy Pool. We had a great experience with Wesley Financial Group. It takes some time, but be patient, and they will get the problem solved. Thank you Wesley Financial Group.

2 years ago

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Kyle Baynum Cincinnati, OH

This company is not what I expected. Yes we did get out of the timeshare but more or less they just give you some ideas of what to say to your timeshare company and them play the waiting game. I honestly think the only reason we got out of it is because they told us to stop paying everything and the timeshare terminated do to failed payment. Also the cost that we had left to pay the timeshare company is about how much Wesley financial charged us. Trying to get ahold of your timeshare specialist usually takes about 2 weeks, and they keep sending you to different specialists. Honestly they should cancel our payments due to Wesley Financial Group for only doing ⅓ of the work...

2 years ago

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PEDRO POMAES Baltimore, MD

Wesley Financial Group worked my case diligently. Ms. A and her team were in contact constantly and directed me step by step what I have to do. My case was solved in 6 months, I'm definitely very pleased.

2 years ago

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Gary Babb Tucson, AZ

Wesley Financial got the job done when it seemed like there was no way to get it done. This was my last resort and they did it. The team of people that worked with me were great.

2 years ago

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Robert G Midlothian, VA

Mercede B is a great asset to Wesly Financial. She has walked me through the whole process in canceling my timeshare. She is very upbeat and knowledgeable about her job. She took the pain out of this transaction.

2 years ago

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Sam G Saint Matthews, SC

Our experience with Wesley Financial Group was very positive. All communications and correspondence were very professional and showed genuine concern and compassion for us as the client. Mercede B. was extremely helpful and ensured we understood each step of the process and that we were satisfied.

3 years ago

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Judy Seaver Rapid City, MI

They were absolutely wonderful! They kept their word, they were very steady and moved forward all the time, and it was very little stress to us. Thank you Wesley, you are Lifesavers

3 years ago

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Robert Tourangeau Claremont, NH

The experts at Wesley were very knowledgeable and friendly. They walked me through my exit process every step of the way. By necessity, it took a while, but I am extremely satisfied with the results.

3 years ago

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Annie Hawley, PA

Very pleased with the process. Everything was explained clearly and many questions were answered. Kelsey was in touch with us throughout the process. No question was left unanswered. Everyone was helpful.

3 years ago

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Jeremy Williams ,

The only way I could be happier with WFG is if they were in the room to stop me from purchasing the time share in the first place. It is a long process so trust they are working for you.....

3 years ago

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N. Martin Knoxville, TN

Very open and honest. Very professional and communication was great. In 8 months my timeshare offered an exit deal. Now my family can have peace knowing we are not throwing our money away.

3 years ago

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Patricia Manuel Dallas, TX

I really enjoy working with Wesley Financial Group very knowledgeable on whats going on stayed on point on whats going to happen i Thank you for canceling my Timeshare Awesome Team

3 years ago

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Angela Colver, PA

Priscilla was wonderful to work with. The process took much longer than it should have but I completely blame that on Covid and not on the company. We are so glad to be out of our contract with Bluegreen!

3 years ago

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Jim Cummings Middletown, DE

Got the job done. Took awhile but it is done. They did say they would keep us up to date, this did not happen. We could blame covid and possible short staffing for this, I do not know. Primarily, we are done with this time share and that is a good thing.

3 years ago

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David Downey Alvarado, TX

Great experience with a great company! Easy to work with and very knowledgeable about ins and outs of the timeshare industry. We would definitely use them and recommend them to others.

4 years ago

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Kathy R Old Bridge, NJ

Wesley did exactly what they said they would do. They got us out of our timeshare contract. Makensi G did a great job of leading us through the many phases, and finally getting the timeshare's attention. Thank you!!

4 years ago

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Ronie San Diego, CA

Thus far it’s been great. Makensi has been extremely helpful through the process of dissolving the timeshare. It’s been a headache but she has made the steps easy to follow and the process a bit easier to manage.

4 years ago

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Monica Cardoza Antioch, CA

Wesley worked very hard on my cancellation and got it done within 4 weeks of me signing on. Awesome service, very kind and professional service. I was nervous bit they made me feel comfortable and confident.

4 years ago

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Chuck Enomoto Redding, CA

They were exceptional from the start with in depth explanation and with timely communication throughout the process. I recommend them highly if you want to resolve your timeshare cancellation.

4 years ago

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Scott Lawrence Odden Brainerd, MN

They did exactly what they said they would do. We never thought that we could get out of our timeshare. With a little patience, it happened. Thank you Carrie H for helping and the use of your great knowledge.

4 years ago

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james jordan Spring Lake, NC

Iam for ever grateful to Valanna L and Wesley Financial Group.I fell into a trap and they got me out. I would recommend wesley Financial to anyone wanting out of their Timeshare,

4 years ago

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Joyce Smith ,

Wesley's Financial Group ,is great to work with. They are professional and very caring. They helped us with everything we needed to do . I will be forever thankful for all there hard work.

4 years ago

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Cjgpatterson Lexington, SC

Wesley Financial Group has been such a blessing in our world! They held to their word and we are so excited that Wyndham is taking back the ownership. This is been a journey, but we could not have done it without them!!!

4 years ago

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POLLIE RUEDA Cary, NC

The whole staff are very helpful, quick acting and very responsive. We really appreciate their outstanding help to us, to get out from this timeshare mess and financial burden.

4 years ago

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Juan Hernandez-Trujillo Boynton Beach, FL

We are happy the end of this timeshare nightmare is very close. Thank you to the staff of Wesley Financial Group mainly to Julie H who kept us informed frequently.God bless you all

4 years ago

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Cheri Powell , MO

Thank you Wesley financial group and Tyneice for getting us out of our timeshare. The process was very smooth from the beginning to the end. I will tell every one about this amazing group Thank you again

4 years ago

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Carol Golden Flowery Branch, GA

Wesley Team was friendly and responsive to our questions. They were honest up front about the length of the process. While it did take about a year to complete the process, it is worth it in the long run.

4 years ago

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Michael Lewis Shreveport, LA

No complaints. Everything I was told, happened. Every staff member we dealt with was courteous and professional. A little pricey but well worth it and will save money in the long run. Thank You Wesley Financial.

4 years ago

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Ron San Diego, CA

They treated my wife and I like we were their only clients. Friendly, informative and responsive to are needs. Handled our situation in about 6 months. We are grateful. Ron and Pattie

4 years ago