Name: Wesley Financial Group
Rating: 4.3

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Mike W. Nixa, MO

The experience started fairly well. I'm a stickler for details and our initial paperwork was completed and I had to explain to one of our first people to deal with that we had in fact had completed our paperwork. We ended up working with Cheryl Oakes and boy what can we say. SHE IS THE BEST!!! She knows what she is doing and we couldn't have had a better person to work with. It was at times stressful but she kept me focused and informed and assisting us in what needed to be done. Her knowledge invaluable. On a scale of 1 to 10. 10 being the best, she gets a 10, hands down.

5 years ago

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Sharon Bertolucci Moss Beach, CA

My interaction with Wesley Financial Group from the 1st call I made has been wonderful! These people are the nicest people I have met in the corporate setting. From Lee Acker (my first encounter call) to Kara C then on to Jordan S were concerned always positive attitudes, encouraging and patient with me. It took a year but I'm grateful for all they have done and that this group is available to help people like me that have been taken advantage of with lies. Thank you all I appreciate all you have done for me.

5 years ago

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Steve Johnson Bolton Landing, NY

Wesley Financial Group is everything they claim to be. The staff I worked with was professional, prompt in responding and they delivered on their promise of relieving me of my timeshare. Skepticism, doubt, scam, are often attributed to timeshare relief companies - NOT SO WITH WESLEY FINANCIAL GROUP. They are as advertised. I had no need to test their money back guarantee. I would readily recommend them to anyone considering timeshare relief.

5 years ago

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Gregory H Van Buren, AR

Wesley Financial got us out of a timeshare that had become hard to use. Because of our schedules we couldn't make reservations a year ahead. Most of the time it was a month or two. There wasn't anything available for the resort and dates we had chosen. It is a little costly up front and took just over a year, but we are free and clear of our timeshare.

5 years ago

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Debra Robinson Eustis, FL

Working with Wesley Financial Group has been an experience well worth having! Professional, personable and knowledgeable staff is hard to come by, but it's all in the package and should the need ever rise again, Wesley would be the first and only call I would make! No one does it like they do! Others may claim to be able to cancel your timeshare, but Wesley delivers on it's promise!

5 years ago

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Albert f Gonzales, LA

Hi my name is Albert felix I am very impress with a great job Wesley financial group accomplish handeling my rude awaking with my time shears they was on time in line every detail was what I was told the group was cool had patience and did as they say timing feed the whole chebank for a minute I Thought they was boughs but as time pass these guys is Austin When u ask for help this is helpi am I press ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ This is how I feel about this company . Thank u Wes & group thank god for wesleyfinincial group god bliss u all &your familys

5 years ago

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Brett Judson San Leandro, CA

I was skeptical and nervous, but Wesley did everything they said they would do. They kept me up to date and let me know that it would be a long process. I didn't feel like they were hiding anything. I thought it was extra nice that they contracted with a credit clean up company to assist in making sure my time share mistake really disappeared from my life.

5 years ago

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Bigjim49 Sparks, NV

I had a wonderful Wesley representative that assisted me every step of the way in the removal of my timeshare. Not only was I free from the never ending payment of timeshare fees, my credit report was not affected by this action. I would recommend the use of Wesley Financial Group to anyone trying to get out from underneath a timeshare ”forever” debt.

5 years ago

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Charles McCracken Petersburg, VA

Just an awesome team effort by this Group to fight on your behalf . From starting point to ending being informed of the process and knowing if we had concerns they were there to ensure you were comfortable by explaining the issue at hand. While there were many involved ALL were professionals , knowledge and have super attitudes. No longer do we agonize over this past event in are lives. Do to this Team of experts we are very happy! Charles, Joanne, Walt

5 years ago

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TJohnson Monroe, GA

Well, we fell for the timeshare scheme. We did not want our family to have to deal with the never-ending financial obligations, which was never discussed at any of the timeshare meetings. We needed a solution, so we heard about Wesley Financial Group on the radio and called. A little apprehensive at first but with the 100% money back guarantee we decided to take that first step toward freedom from the timeshare. Call them!!! You will NOT be disappointed. WFG will treat you with respect and provide you with a solution for your timeshare mistake.

5 years ago

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Cedric Adams Suffolk, VA

We had a really good experience with Wesley Financial Group. We were interested in getting rid of our timeshare. After several attempts with other companies and a few scams, Wesley was quite successful at helping us. They have a great support team and the process took took little over a year to complete. They lead us through each step until we finally signed the closing papers to be rid of our timeshare once and for all. It was money well spent!

5 years ago

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Sueanne Senft New Oxford, PA

We had a really good experience with Wesley Financial Group. We were interested in getting rid of our timeshare. After several attempts with other companies and a few scams, Wesley was quite successful at helping us. They have a great support team and the process took less than a year to complete. They lead us through each step until we finally signed the closing papers to be rid of our timeshare once and for all. It was money well spent!

5 years ago

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Brandon Wylie, TX

Wesley Financial was amazing! I reached out to them after making my last maintenance payment in 2018. I was completely fed up. The process was very simple. They took my case and kept me informed every step of the way. After about 3 months I received my cancellation letter, and was thrilled. I highly recommend Wesley Financial without reservation.

5 years ago

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Elizabeth macfarlane Saint Cloud, FL

I couldn't have done my cancellation without Wesley Financial Group! So professional and caring to every detail. I would highly recommend this company. They even offer me a refund when things got stalled with one of my timeshares, but I stuck with them because of my confidence in them in helping me successfully with the first one and so far so good.

5 years ago

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Basil Reid Birmingham, AL

I've been stuck in a timeshare for the past 5 years, maintenance fees kept increasing annual and it was just a burden for myself and family. Heard about Wesley Financial Group and decided to give them a call. It was one of the best phone calls I've made in Nov 2019. I am now timeshare free for 2020 and would like to give a big thank you to Wesley Financial, my case worker Heather G and her team for helping us getting out of that mistake I've made 5 years ago

5 years ago

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Sabrina Struck

Wesley Financial Group Review – Extremely Disappointed Our experience with Wesley Financial Group has been nothing short of frustrating. The customer service has been the worst I’ve ever encountered. I requested a log of their communication with my timeshare, which should be a basic level of transparency, but they outright refused to provide it. Additionally, I submitted our signed settlement, expecting it to be processed in a timely manner. Instead, it’s apparently sitting in a pile at their headquarters, waiting for bulk mailing—an absolutely unacceptable delay. Given the significant financial commitment we made, this level of service is beyond disappointing. I would strongly caution anyone considering Wesley Financial Group to think twice. Their lack of communication, unwillingness to provide updates, and inefficient processing make for a highly stressful and unsatisfactory experience.

8 months ago

Reply from Wesley Financial Group

We’re sorry to hear that your experience didn’t meet your expectations. At Wesley Financial Group, we aim to provide honest and clear services. We regret that you felt misled by our process. We have located your information and can confirm that our team has previously contacted you about your concerns. In October, we went over the process, timeline, and what to expect for the first step. We try to reach out to our clients regularly, especially with any updates about their cancellation. Unfortunately, it looks like there were several times we couldn’t get in touch with you, we left follow-up voicemails, and had a call drop. We tailor our procedures to each timeshare ownership and apologize for any confusion or lack of communication you experienced. We have sent your concerns to upper management, and someone will contact you soon for further clarification. If you have immediate questions, please reach out to our client services department at 615-560-7442.

Mar. 18th, 2025

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Janice Bonner-Davis TX

I had the best interaction exiting with Hailey H! She was professional and timely each time! After dealing with a large timeshare group a year with no position results she was able to guide me through existing effortless! I’m happy and would recommend this company

1 year ago

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Samantha Shieh Converse, TX

It took around 4 months to get my time share to terminate my status to a settlement. It was convenient because we work together on the phone, email and direct messaging. Wesley Financial Group is professional and thorough and I am glad we contacted them.

2 years ago

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Cynthia Holmes

This company helped me do what I thought I never would accomplish, which is get rid of my timeshare. It was a long process and after some time I thought it would not happen. However don't give up, follow their steps and be patient. It will happen and a weight will be lifted off of your shoulders.

2 years ago

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Jerry Leinecke Fort Walton Beach, FL

Tayler M was a phenomenal individual to work with! She was prompt, always responsive, very easy and enjoyable to work with. They were able to remove me from my timeshare commitment and I’m very thankful! Wonderful job Wesley Financial Group!

2 years ago

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Darrel Waggener Greeley, CO

Wesley Financial Group, and Taylor M in particular, were great. We are finally out of a bad contract with a lying crooked timeshare corporation. It took a long time, three years, but it is worth it. WFG saved us tens of thousands of dollars and a lot of misery. We will be forever grateful.

2 years ago

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Radford Brown Greenville, SC

Tried to negotiate with our timeshare company on our own. We got nowhere. We contacted Wesley Financial Group and were assigned Tayler M as our representative. She gave us excellent direction on how to proceed and within a few months we were out of our contract. Wish we had known about them much sooner.

2 years ago

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Anne Atkins Richmond, VA

I got off to a rocky start with this company, but as soon as the problem was ironed out, the procedure went smoothly. You may think you can do this on your own, but their guidance was essential. For example, after the timeshare company rejected my request to lower my payment to them, I was ready to go on and pay it. But, my advisor explained that this was normal and to give it another try. I did and my second request was accepted. Yes, it’s really expensive, but I am happy not to be saddled with something I wasn’t using and which was costing nearly $1000 annually.

2 years ago

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susan reed Manchester, NH

From the onset of this process, we felt confident that Wesley is the best choice to cancel our timeshare. Our consultant, Lala R, was informative and friendly in our discussions and made the process easy. Wesley Financial has many excellent client reviews and experience in timeshare cancellations.

2 years ago Edited March 10, 2023

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Jack Holmes Woodbridge, VA

Initially, I was happy with the progress and the service provided by the Wesley Financial Group. But after sixteen months, Ms. Taylor V became my account manager. Thanks to her, the process sped up, and the canceling of my timeshare only took four months under her guidance. My timeshare bled $25,000 from me, including the initial cost of a worthless timeshare and then twenty-six years of ever-increasing annual maintenance fees, which were at $695.00 in 2022.

2 years ago

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Tom Smell Bridgeport, CT

Mersiha M of Wesley Financial was a great help in closing out our timeshare ownership. Wesley kept the promises that were made at the beginning of our business relationship. Without them we would still be under the timeshare constraints.

3 years ago

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robert a valencia La Puente, CA

smooth process professional staff Darlene Q and her staff were awesome . This whole process went in about 6 months couldn't be happier with the end result. To get out of the timeshare that just kept tricking and taking our $$ best result ever. The communication was key and they were always one step ahead. We truly appreciate all their effort and their result

3 years ago

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Robert Moyer Buckhannon, WV

The company is amazing, and I would recommend them to anyone. The staff is polite and very helpful. They got above and beyond to help their customers out and explain everything throughout the process. I want to thank Alissia L. for all the hard work and dedication she gave to my cancelation.

3 years ago

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Johnny Waters GA

Wesley Financial Group is an Awesome company that did exactly what they promised in my situation. They kept constant contact and replied within a timely manner couldn't ask for more. Elyssa was our consultant an she did an awesome job!!!

3 years ago

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Eric Scott Tellico Plains, TN

The company has been great with providing us with information on the process and procedures in cancelling the timeshare. And by making payments instead of paying everything up front helped a great deal. It has been a pleasure working with them so far. Thanks.

3 years ago

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Inelu Ballesteros Lawrenceville, GA

Efficient and punctual. The process went as the company promised. They were quick to respond to each of our questions. Each associate with whom we had to speak during the cancellation process was friendly, courteous, and knowledgeable. W.F.G did what it promised it would. THANK YOU Wesley!!

3 years ago

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Vanessa Broom Compton, CA

My husband and I thought it would never happen that we would cancel our timeshare, but it did, got taken by another timeshare cancelation they took our money and left us with a large bill. But with Wesley they made us feel confident and secure with them. It happened within an year. Thank God for all their hard work. God bless you all.

3 years ago

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Brenda Rozenblad-Smith Youngstown, OH

I contacted Wesley Financial Group with help in cancelling my time share. They were upfront with me from the start. They kept me in the loop. I knew what was going on and the next steps. I was able to get out of my time share and was very-leased with their service

3 years ago

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Albert McGurr Jacksonville, FL

They did everything they told me they would do and in a a very short time frame. I am finally free of the headache of making annual maintainence fees which have increased ever year and not being able to use my timeshare when and where I tried.

3 years ago

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Sean B. Jacksonville, NC

Our Resolution Specialist, Brittany L, made us aware of what to expect while we went through each step of the process while waiting to be released from our time share. This helped to keep our spirits up, because we knew it was just a matter of time. It took almost a year, but we are finally free, free at last!!!!!

3 years ago

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D & M Thompson Cabot, AR

Wesley was very thorough in explaining the expectation of the exit process, estimated timeframe, and the cost before we made a decision to proceed, before any contract was signed, or money paid. Our experience was successful and as expected. We would recommend Wesley to assist if you have been unsuccessful with your timeshare exit.

3 years ago

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Bisa Bennett Philadelphia, PA

The company helped me in the process of closing my Time share account. No it wasn't free, however, it's over and done. I'm glad that I was in the financial position to move forward. I took a risk with the Time share company and they were rude and insensitive. WFG were positive and straight forward about the process and time factor.

3 years ago

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Laura Dixon Hendersonville, NC

My experience with Wesley Financial has been very rewarding. I have had excellent communication at every stage of the process. I would like to specifically recognize Brittany L whose energy and commitment gave me great confidence when I needed it most. She has given me excellent customer service and has always been available to answer any of my questions or concerns. If you are looking to get out of your timeshare, I would definitely recommend Wesley Financial Group.

3 years ago

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Jocelyn Harrisburg, PA

Wesley Financial Group has been a great help in getting out of my timeshare. My personal representative Shayla was exceptional! I appreciate all the help that she assisted me with, answered all questions that I had and was very eager to assist with a joyful attitude.

3 years ago

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Kwalesha Allen

I appreciate what this company did for me. From signing up and informing me of the entire process and even checking in regularly, they were amazing. My resolution specialist was TOP TIER and very personable. I am beyond grateful for what they have done for me.

4 years ago

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Mary Moisand La Grange, IL

Mercede B with the Wesley Grouped helped us tremendously as we worked to terminate our timeshare agreement. She was extremely professional and patient in the whole drawn-out process. She directed us to our next steps throughout, and we so appreciated her follow-up at each stage of the process

4 years ago

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Jimmy Driver Morristown, TN

From my first visit to Wesley checking the company out I have been treated as a person they care about. They develop a plan, review everything with you then put the plan in motion. Sara L was my final rep and she was outstanding. The only negative is with Covid I did not get to meet her in person.

4 years ago

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Sarah Haiola Kaneohe, HI

What I liked about Wesley Financial was their customer service. They are with you every step of the way. You will be given tasks they want you to do and if.you do your part and bear with patients and at times long suffering you will get through this.

4 years ago

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Herman Denny Manchester, KY

I would like to say Wesley Financial has met all my expectations. Brittany L has done an excellent job for us. She has been very professional and pays exceptional attention to detail. She was genuinely concerned about meeting our expectations for our exit from our timeshare. I appreciate the timely manner with which made it happen for us.

4 years ago

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Dan Denny Okmulgee, OK

All of the Wesley associates were very caring and helpful. Any time we had a question, Jordan was right on top of it. He would contact us periodically to make sure we were kept informed of where we were in the process! He was amazing to work with! Thank you all for a great job! Well Done!!

4 years ago

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Bruce Cannelongo Lenoir, NC

WFG got us out of a 19 year long timeshare in only 9 weeks. They prepped us for contacting our timeshare and coached us for what to say and how to talk to the timeshare to get them to accept our request to cancel our timeshare contract.

4 years ago

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Leana Lockport, NY

Every step of the way we were informed of any updates. Never felt left in the dark, they let us know exactly how to approach anything that came about! Such a pleasure working with this company, grateful we ran across this company they have saved us from such a nightmare!

4 years ago

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teresa aguilera Austin, TX

This company really do what they say , they follow thru with you from the beginning thru the end . Very happy now been on my last step with them I’m finally will get rid of this time share rip off Their fees are a little bit high but I think at the end is worth it . thank you thank you!!!!

4 years ago

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Stephanie Norfolk, VA

They were with me all the way in getting me release from my contracts always answering all my questions and offering suggestions and helping me in other areas. I would recommend Wesley Financial Group to anyone that needs to get out from under their timeshare burden.

4 years ago

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Michael & Karon Saint Cloud, MN

We were very skeptical of timeshare cancellation companies. We had a bad experience about 10 years ago and haven't tried since but the maintenance fees alone were killing us so we decided to try Wesley Financial Group and although the fee is quite high and the process has been about 7 months so far we can finally see the light of getting released from our timeshare. Thank you to Katelynd and now Anamarie who is now handling the closure part. Once the credit department helps to restore our credit I will change this rating to 5 stars. Thank you Wesley Financial Group.

4 years ago