Name: Wesley Financial Group
Rating: 4.5

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Kimberly Adams Ocala, FL

If I could, I would give them no stars! They are worse than the timeshare companies, nothing but lies. False promises, and false hope- the only thing Wesley can actually guarantee. Their company claims to want to help you, and that they are the good people; however, they are only after your money. Their customer service is pretty much non-existent, good luck hearing from them more than once a month- and if you don't reach out them to, probably even longer! Thousands of dollars spend for them to "help" us get out of the timeshare, but actually they didn't help at all. The outcome of it resulted in us still owing the timeshare company, and a significant drop in credit score since we were told to stop paying. Do NOT hire this company, you are better off contacting them yourself to get out of your own timeshare. Do not believe all the positive reviews, they are fake- and at every opportunity, they will delete the truthful reviews.

3 years ago Edited April 3, 2023

Reply from Wesley Financial Group

We have made every effort to reach an amicable solution with this client. We are happy their timeshare is canceled.

Apr. 7th, 2023

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Elizabeth Jane Otte Marion, IL

This company claims to help you exit your time share, but that is not our experience. After a few months of instruction and advice from Wesley Financial, they sent a round of employees--one after another--to work with us. Each one was new, and we started again. Last year we were contacted by our time share company and asked if we wanted to deed back our time share. Wesley Financial had nothing to do with it. We were told by the time share to contact their lawyer, and the deed was sent back to the time share in less than three weeks--all total. The response from Wesley Financial to our comment on the Better Business Bureau website was, "We reviewed your file and we see that your timeshare has been cancelled." They had no knowledge that our time share was cancelled because they had nothing to do with it. We paid $5,000 for little to no help.

3 years ago

Reply from Wesley Financial Group

Every situation is different in regard to timeshare cancellation. We have contacted this client regarding this review. We are glad you’re out of the timeshare.

Feb. 3rd, 2023

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Charles E Williams Savannah, GA

I was impress with how they handle my specific problem,. Each member was courteous, professional, knowledgeable, and polite. It was a pleasure working with this company.

3 years ago

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Joe Silberman

For the first 3 years it was sluggish. But once the case moved to Ms. Kristin K, things begun moving fast and I was free from the Timeshare very shortly afterwards. Thank you Kristin. Joseph Silberman

3 years ago

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brenda payne Midlothian, VA

Thanks so much for helping us to get totally disentangled from the timeshare nightmare x2. It is wonderful to be free of the financial burden. Thanks Nancy and Taylor!!

3 years ago

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Thomas Wells Lockport, LA

Wesley Financial was able to successfully get me out of my time share in 9 months. I am very grateful to the staff and the representative on my case Ashley E.

3 years ago

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Beverly Gresham Collierville, TN

Wesley Financial really cares about your situation and helps in any way they can regardless of your circumstances! Thank you for your help and advice.

4 years ago

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Sonya lately Southfield, MI

I contacted Wesley about 4 years ago and every time I see their commercials now, I get mad all over again thinking about the money I wasted paying them to do nothing really. Although I was able to get out of the timeshare agreement, I felt like I was scammed all over again. I paid about $7,000 for something I could've done myself for free! All they did was told me to call the timeshare's customer service and gave me a script to read to them and after a couple of phone calls they let me out of the contract. What they did was not worth the $7,000 I paid! Not worth the money! The more I think about it the more I wanna sue them to get my $7,000 back.....

4 years ago

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Henry Horne Jr Detroit, MI

My resolution specialist , Jalen L has been a great help in assisting me with my timeshare his knowledge and lets get it done attitude has been amazing .

4 years ago

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George Carpenter

Horrible experience here! I signed up paid over 5K and never was able to hardly talk to anyone, my welcome call took forever to get and when it came I was out of town away from all my paperwork they said they would call the next week. I called them two weeks later and took forever to talk to them. When I said I wanted to cancel because of lack of communication and the fact I felt they were taking advantage of me it took over a month again, I had to remind them I have not been canceled and a week or so later I finally got the call to cancel. Complete failure on their part and they were not even willing to refund which shows they truly do not care. Way to treat a retired military member and member of the clergy people! I rate them with the timeshare industry they claim to get us out of!

4 years ago

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Carol F Brown Ontario, NY

Wesley Financial was wonderful to work with. They have done everything they said they would do and helped me through the process of getting our timeshares canceled.

5 years ago

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William Gotthold Wenatchee, WA

Excellent program. From my first call to them to an offer from the timeshare to release me, AND a rebate which essentially covers the fee, was less than a month.

5 years ago

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Peggy Clay Sparta, IL

We realized we made a huge mistake by purchasing a Timeshare. With Wesley Financials help we were able to free our burden with Westgate properties. They made it very simple.

5 years ago

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Nicholas Valenti Auburn, NY

Nothing but praise for the team of lawyers in obtaining a Deed-In-Lieu of Foreclosure Agreement. All that is left is working with the Closing Specialist. Nick & Pat Valenti

5 years ago

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thomas SARTORIS Rancho Cordova, CA

I have worked with several people each step of the way. Ali R was the most recent and provided prompt and thorough information so we could keep moving forward

5 years ago

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Susan S ,

Fantastic experience with this group from start to finish. I cannot recommend then highly enough. Everyone we worked with was professional, efficient and effective.

5 years ago

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Vernon Beavers Washington, DC

Once the procedure was started it was handled with one or two calls they found they were offering a way out if you had cash in it no refunds lost a lot of money

5 years ago

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Karen Koehler Killeen, TX

Got me canceled quicker than we all thought possible. Easy to work with, provides great help when you need it. Answers call within time as instructed...usually quicker.

5 years ago

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Ann Reigle Hummelstown, PA

My husband and I were very happy with the service we got. We agreed to pay the price knowing it was guaranteed to help us get rid of our timeshare and they did!

5 years ago

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Judith Lagoe Fulton, NY

They took wonderful care of us from the beginning to the end of our journey in relieving us of the burden of owning a timeshare. We would recommend them 100%.

6 years ago

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Lany Burrows Weymouth, MA

Wesley did all they promised to to get us out of our time shares, cannot thank them enough. Carrie was professional and could not have done a better job, so thankful!!!

6 years ago

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R.Arce Suisun, CA

Audra is the best! She helped me throughout the process. She would update me through email and give me a phone call to ask if I have questions. Thank you Wesley!

6 years ago

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Sherry Walker Houston, MS

Wesley financial group is a excellent team of people who took our matter into their hands and did a marvelous job of handling out dispute with sapphire.

6 years ago

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Mark M. Urbana, OH

Very Easy process to understand and follow. Simply trust & follow their advice ad your Time Share nightmare will soon be resolved with the help of Wesley Financial.

6 years ago

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MChavers Manchester, CT

Wesley guided me through a very challenging process in a step -by-step manner by providing unlimited support including professionalism, courtesy, patience, and motivation.

6 years ago

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RJ Auter Ponchatoula, LA

WFG has been instrumental in eliminating future debt that I would have incurred due to rising fees never disclosed. Their guidance has been priceless.

6 years ago

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Tania V Gardea Bakersfield, CA

WFG helped us through the long excruciating process of exiting our timeshare. We will forever be grateful! They have great staff who communicate often and get the job done!

6 years ago

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Yjuania Jenkins , GA

They were very friendly, they listen to me and my husband about our experince with timeshare They were in contact with us every step of the way no question was too dumb.

6 years ago

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Miguel Pintado Miami, FL

Fast and Professional, every day side by side emails confirming step by step, email them and they have a respond as fast as possible no complaints with this company at all.

6 years ago

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Josie Old Saybrook, CT

From the moment I searched them out, I have been pleased with their professionalism, genuine interest in understanding my experience and guiding me forward to completion.

6 years ago

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Joan Moore Paris, TX

They communicated with us all the time! Real people with real faces and names!!!! Got us out of our timeshare in record time!!! We are very pleased!!!

6 years ago Edited September 14, 2021

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Emory S Hammond DeFuniak Springs, FL

I am well pleased with my experience with Wesley Financial Group. Especially MR. Logan B he was very helpful and professional. Thanks: Emory S Hammond

6 years ago

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D. Middleton Oxon Hill, MD

Great Experience! I must admit that I was a bit skeptical about contacting them as I thought I would get the run around just like the timeshare company. But much to my surprise Wesley Financial Group did their job.

6 years ago

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jose betancourt Philadelphia, PA

Great they handle my case fast I was just inform that my debt has been discharge. After less than 1 year . That was fast. Thank you for every thing. I recommend Wesley 100%

6 years ago

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James Conaway jr El Cajon, CA

Wesley Financial is a top notch company they have helped us through the hole process and kept us informed of every thing going on and will be going on

6 years ago

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Rocio Diaz Tallahassee, FL

Wesely Financial Group helped me and my family get rid of the pesky time-share that we purchased once on a whim. Glad for the fast response and for getting rid of the time-share.

6 years ago

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Ed

My husband and I went the whole process of exiting our timeshare commitment. It was easy to complete and went quickly and to our satisfaction!

2 years ago

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Debbie Smith Morristown, NJ

Wesley Financial is the best at what they do. I am now timeshare & stress free. Thank you Lala R and the rest of the team.

3 years ago

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connie schuster Kenosha, WI

Our time share was canceled very quickly. Merisha was always available. The only thing we thought was it was a little pricey.

3 years ago

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Bruce Whitfield Franklin, NC

They good to work with had 3 different accounts managers to work my case. Very professional and good folks. Took about 18 months but got me free of my time share.

3 years ago Edited October 7, 2022

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Andrew Lambert Lancaster, OH

Great service by the entire team, especially Mercede B who walked us through most of the steps to getting rid of our unwanted time share. Thanks!

4 years ago

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David Drake Ocala, FL

The Wesley Financial Group gave us the help we needed to get out of our timeshare nightmare. Thanks Kelsey for the support

4 years ago

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Brad Hoch Live Oak, FL

Felicia W was our agent and did an AMAZING job. She is a wonderful asset to your company. Very cordial, patient and knowledgeable.

4 years ago

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john Haffeman Charleston, SC

The best experience was working with a various number of people to accomplish the task to exit Festiva timeshare . Great success. M

4 years ago

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DebyG Appleton, WI

They delivered everything they promised to do! I am timeshare free now and it was such a pleasure working with my Wesley team to accomplish that!

5 years ago

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Jolene Day Albuquerque, NM

I highly recommend Wesley Financial Group. They are very upfront and honest about the process and guide you every step of the way. Thank you!

5 years ago

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Sharon Martin Austin, TX

Excellent customer service! They provided exactly what they said they would do. We were out of our contract for a Vacation time share.

5 years ago

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Michael Rodriguez North Port, FL

They communicate well, they walk you through the whole process, they have stood behind us and never made any false promises

5 years ago

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IRENE WEINGARDTatsood ,

They were very straightforward and explained exactly what they were doing every step of the process. Our resolution specialist was great.

5 years ago

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Margaret Wilson Fort Bragg, NC

If you’re in need of help with your timeshare. They are the right stop. They are with you every step of the way. Amazing company!

5 years ago