Name: Optima Tax Relief
Rating: 3.8

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Verified Customer

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Fred Fletcher Flowery Branch, GA

They were very helpful inidentify the REAL casue if my issues and the extent of the issues

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Fletcher! We work to the fullest extent possible to deliver our clients some amazing news!

May. 12th, 2020

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Verified Customer

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Houston Barham Southaven, MS

They have been in contact with me throughout the whole process and helped me save a bunch of money

5 years ago

Reply from Optima Tax Relief

Enjoy all your money saved! Congratulations on your resolution.

May. 11th, 2020

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Verified Customer

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Susan Morrison Norman, OK

Letty was very helpful in my understanding the process to solve my problems. She always returned my phone calls.

5 years ago

Reply from Optima Tax Relief

We'll pass on the kind words! Your rep certainly appreciates it. We always strive to have the strongest communication with our clients, so thank you.

May. 12th, 2020

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Verified Customer

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Brenda Singleton Spring, TX

They have really been good at keeping me informed and each person I've talked to is very helpful.

5 years ago

Reply from Optima Tax Relief

Thank you Ms. Singleton! We've enjoyed working with you.

May. 5th, 2020

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Verified Customer

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Mick Menifee, CA

Good listeners and call back quickly. Explain the process and where we are in that process.

5 years ago

Reply from Optima Tax Relief

Thanks Mick! We'll let our team know they're excellent listeners! We do everything we can for our clients.

May. 5th, 2020

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Verified Customer

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Calathia Taylor Oxon Hill, MD

I was in big trouble and they are bailing me out. I fill so much relief with Optima helping.

5 years ago

Reply from Optima Tax Relief

That's a tough situation, but that's what we do! Glad you're going to have relief from tax debt.

Apr. 28th, 2020

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Verified Customer

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Johnny Kapolei, HI

Great customer service and their professionalism towards providing a win win out come.

5 years ago

Reply from Optima Tax Relief

Thanks Johnny for reaching out!

Apr. 28th, 2020

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Verified Customer

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Kevin Eugene, OR

Great team of professionals. Caring and able to put you at ease all around great job.

5 years ago

Reply from Optima Tax Relief

We are so happy to hear that Kevin! Thank you for working with us and trusting us with your case!

Apr. 6th, 2020

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Verified Customer

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Jerry Belllo, Sr. Wayne, NJ

Excellent & helpful company: always wiling to answer my questions while giving me tax advice in layman's terms.

5 years ago

Reply from Optima Tax Relief

Thank you for your feedback!

Apr. 7th, 2020

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Verified Customer

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Jw Smith

Always in contact with you as a client and checking with you about your concerns

5 years ago

Reply from Optima Tax Relief

Thank you! We have enjoyed working with you and appreciate your feedback about our efficient staff!

Apr. 2nd, 2020

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Verified Customer

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Evette

I could never been able to handle this problem on my own.Great communication and knowledgeable

5 years ago

Reply from Optima Tax Relief

We hear you Evette, that's why we exist! Thanks for working with us!

Apr. 2nd, 2020

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Verified Customer

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Scott R. Ohnstad

So far everything that has been done has been professional straight forward and to the point

5 years ago

Reply from Optima Tax Relief

Great, thank you Mr. Ohnstad!

Mar. 10th, 2020

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Verified Customer

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Shera

Very knowledgeable, thorough .Very considerate of the anxiety that tax debt may cause.

5 years ago

Reply from Optima Tax Relief

We appreciate it - we always look out for our clients, throughout the entire process!

Mar. 10th, 2020

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Verified Customer

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DanielCarr

They have been right by side in this situation with information and been doing what they said

5 years ago

Reply from Optima Tax Relief

Thank you for the feedback! We get to work with great clients such as yourself and change lives every day - thank you for working with us!

Mar. 10th, 2020

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Verified Customer

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Valencia Toliver

Everyone was always very nice to speak to through the process from beginning to end

5 years ago

Reply from Optima Tax Relief

Hi Ms. Toliver, thanks for reaching out and sharing your feedback. We found you great to work with too!

Mar. 4th, 2020

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Verified Customer

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Robert Las Vegas, NV

They stopped liens on my retirement pension. and set up temporary agreements with irs

6 years ago

Reply from Optima Tax Relief

Thanks for the review, Robert. We will continue to provide excellent communication on the status of your case, and we won't stop fighting for you!

Feb. 26th, 2020

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Verified Customer

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Douglas Hackett, AR

Very professional and courteous. They explain everything throughly so a tax novice understands.

6 years ago

Reply from Optima Tax Relief

Yes we do, Douglas! We take care of everything so you don't have to.

Feb. 26th, 2020

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Verified Customer

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Catherine Hickey Naperville, IL

Bait and switch company. They tell u one thing and deliver less than that. Communication between reps is terrible as one hand doesn't know what the other is doing. Pathetic for the money.

6 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. Rest assured that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients.

With that said, we have full confidence in our staff to deliver excellent service and results. Our team truly goes out of their way for every client who hires us. We are extremely proud of our staff and the amazing work that they do in helping thousands of people solve their IRS problems every month. We have resolved over a billion dollars in tax debts for our clients. We have received the Torch Award for Ethics from the Better Business Bureau as well as many other awards recognizing our adherence to the highest ethical standards, consumer-first business practices, and community service.

We would sincerely appreciate the opportunity to speak with you directly and we are looking forward to your call.

Feb. 26th, 2020

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Verified Customer

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Eddie Fells III Birmingham, AL

Very professional.thorough in knowledge of the laws that could lessen ones quality of life.

6 years ago

Reply from Optima Tax Relief

Thank you for choosing us Mr. Fells! We enjoy working with you and we appreciate the feedback.

Feb. 26th, 2020

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Verified Customer

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Jimmy Bailey. Brandon, MS

Did exactly as they said that they would and kept me informed during the whole process.

6 years ago

Reply from Optima Tax Relief

That's great to hear. We're happy to have made this process smooth and easy for you Mr. Bailey!

Feb. 14th, 2020

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Verified Customer

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Paul Piercy Riverside, CA

Got started on my case right away . Keep me informed on progress and flexible payments.

6 years ago

Reply from Optima Tax Relief

Hi Mr. Piercy! We're happy to keep you informed and to have brought you to a great resolution!

Feb. 14th, 2020

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Verified Customer

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Alfred kamaka Kailua-Kona, HI

They've helped me sort out my taxes and I'm in the resolution stage of it and my taxes were lowered

6 years ago

Reply from Optima Tax Relief

Hi Mr. Kamaka! Thank you, we're so pleased to help you!

Feb. 14th, 2020

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Verified Customer

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William Price

Very thorough. Even though I have been slacking doing my part, they were always patient with me

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Price, we're always happy to work with our clients and get the best resolution for them that is possible.

Feb. 11th, 2020

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Verified Customer

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Leander Woods

Professionalism of the assigned Case manager and her responsiveness to my concerns are excellent.

6 years ago

Reply from Optima Tax Relief

Excellent! We treat every case as the highest priority, so we appreciate your kind words.

Feb. 11th, 2020

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Verified Customer

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Floyd Jones

They were straight forward from the beginning explained what to expect didn't leave me hanging

6 years ago

Reply from Optima Tax Relief

It's great to hear from you Mr. Jones! We've enjoyed working with you and know we definitely wouldn't leave a client unattended. We want the best for all of our clients!

Feb. 11th, 2020

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Verified Customer

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PAMELA MARTIN-CAGER

the team was very helpful AND I WAS INFORM OF SOME VAULABLE INFORMATION CONCERNING MY TAX

6 years ago

Reply from Optima Tax Relief

Glad to hear it Ms. Martin-Cager! It's important for us to provide the best service possible for you!

Jan. 27th, 2020

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Verified Customer

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Jeff Howard

Supportive and communicative, good tools. Conservatively 4 until case wraps up, then will reevaluate.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Howard! We "aim for excellence," as one of our core values, so this is certainly appreciated!

Jan. 17th, 2020

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Verified Customer

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Scott Newschwander

outstanding service and outcome , would highly recommend to anyone with IRS problems

6 years ago

Reply from Optima Tax Relief

That's music to our ears! We have enjoyed solving your tax debt problems!

Jan. 14th, 2020

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Verified Customer

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Derrick Guice

Was very helpful to my needs and made sure I understood all of my need and make sure all my papers was right

6 years ago

Reply from Optima Tax Relief

Thank you, we appreciate that Mr. Guice!

Jan. 14th, 2020

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Verified Customer

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Phillip

I was behind 6 years, the helped me when, I had no where to hide and everything to lose.

6 years ago

Reply from Optima Tax Relief

Hi Phillip! Thank you for the feedback - we know how difficult of a process this can be so we've appreciated your patience and we're very proud of your resolution!

Nov. 19th, 2019

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Verified Customer

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John Whaley

Iwas slothful,with my paperwork. But they were very study with nthere notifications.

6 years ago

Reply from Optima Tax Relief

We hear you Mr. Whaley, and we're always on the look out for our clients' best interests! Thank you.

Nov. 19th, 2019

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Verified Customer

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Albert Kellum Jr

Great service kept me up to date with the progress of my case would recommend to anyone

6 years ago

Reply from Optima Tax Relief

Glad to hear it Mr. Kellum Jr! We want only the best for our clients.

Nov. 19th, 2019

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Verified Customer

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Tamarion Sanders

Because they take pride in their work and make sure that they do their best to help you

6 years ago

Reply from Optima Tax Relief

Yes we do, Ms. Sanders! Our team is very efficient and happy to help - true people pleasers! Thank you for the kind words.

Nov. 19th, 2019

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Verified Customer

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Jim P

Very helpful with my situation. They listened and walked me through the process.

6 years ago

Reply from Optima Tax Relief

Happy to hear it, Jim! Thank you.

Nov. 19th, 2019

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Verified Customer

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roy jamail

easy io track yor credit score gives you up dates and helps you get a good credit score

6 years ago

Reply from Optima Tax Relief

Hi Mr. Jamail! We're happy to hear that you like the other perks of working with us. Enjoy your resolution!

Nov. 19th, 2019

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Verified Customer

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Michelle Hudson Pinole, CA

Always willing to help with all questions and concerns putting your worries at ease

6 years ago

Reply from Optima Tax Relief

Hi Ms. Hudson! Thank you for your feedback. We are happy to have helped you throughout the process! So glad that you have been able to put all your worries aside, as well.

Nov. 19th, 2019

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Verified Customer

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Gene O. Carmack Jr.

Communication and intervention and attempting to resolve my case in a manner that is fair to me

6 years ago

Reply from Optima Tax Relief

Hi Mr. Carmack! Thank you for the feedback. We are so happy to have helped you and resolve your case!

Nov. 15th, 2019

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Verified Customer

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Samuel foster

They were very helpful and so polite made sure tou understand everything that's being done

6 years ago

Reply from Optima Tax Relief

Thank you for sharing that you found our team to be "very helpful and so polite!" We enjoyed working with you and we're passing on your very kind words.

Nov. 5th, 2019

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Verified Customer

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zachary painter

optima tax relief has help me through a hard time. great comsuer service, very easy to work with

6 years ago

Reply from Optima Tax Relief

Thank you for sharing, Mr. Painter! One of our core values is to "stay cool," and it's important to us to "stay cool, calm and collected," especially in such a difficult negotiation as tax debt. We know that it can be a complicated situation and incredibly difficult, so we are proud of your resilience!

Oct. 22nd, 2019

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Verified Customer

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Donna Cecil

Here for us and helped us to resolve our financial burdens. Gave reassuring support.

6 years ago

Reply from Optima Tax Relief

We are pleased to "be able" for you - a core value of ours that demonstrates our ability to be reliable, dependable, and cerdible! Thank you for working with us, and congratulations.

Oct. 22nd, 2019

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Verified Customer

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Mike Omaha, NE

Very friendly and supportive. Constantly kept me posted on how things were going.

6 years ago

Reply from Optima Tax Relief

Good to hear Mike, and we have enjoyed helping you. Congrats on your resolution!

Oct. 22nd, 2019

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Verified Customer

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Sandra Haynie

You have helped me in every way possible.i have never had a problem with any of you employees.

6 years ago

Reply from Optima Tax Relief

That's so great to hear, Ms. Haynie! Thank you for sharing your personal experience with our process. We will let the team that worked with you know how much you enjoyed the process!

Oct. 22nd, 2019

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Verified Customer

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Jeff Selby Austin, TX

I saved a ton of money using Optima Tax Relief to pull me out of a deep ugly IRS hole

6 years ago

Reply from Optima Tax Relief

The IRS can be challenging to work with, so we pride ourselves on negotiating for a better tax resolution on the behalf of our clients. Thanks Mr. Selby!

Oct. 22nd, 2019

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Verified Customer

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Carleton Peachtree City, GA

Representative are great but slow response or feedback at times. Haven't got results I was hoping for, but hope it gets better.

6 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 11th, 2019

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Verified Customer

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Rena Morgan Hill, CA

Always in contact with me. They told me every step of the way to status of my account.

6 years ago

Reply from Optima Tax Relief

It's appreciated Ms. Rena! Thank you for sharing your experience with us and for being so great to work with!

Oct. 11th, 2019

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Verified Customer

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Charles LaFayette, GA

Great value for service's provided!!!! Couldn't ask for better service service and results!!

6 years ago

Reply from Optima Tax Relief

We're so happy to hear you loved our services! Thank you and enjoy.

Oct. 8th, 2019

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Verified Customer

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Dianne Owen Harrisville, MI

They were clear on directions, got right to the point, and did it all when a mouth

6 years ago

Reply from Optima Tax Relief

Hi Ms. Owen, thanks for the feedback! We're glad you were impressed by our speedy resolution. Enjoy your results!

Oct. 8th, 2019

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Dantaun Lake Charles, LA

I have gotten great service but the fees are quite steep. I've gone into debt trying to get out of debt

6 years ago

Reply from Optima Tax Relief

Hi Mr. Dantaun, thank you for the feedback. We'll be sure to pass this along.

Oct. 8th, 2019

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Verified Customer

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Jacque

They have worked very diligently to on my case thus far. Always available when I call.

6 years ago

Reply from Optima Tax Relief

We always make ourselves available for our clients. Thank you for reaching out and sharing your experience with us!

Aug. 19th, 2019

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Verified Customer

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Bruce Peterson Summerville, SC

Very friendly and professional staff. They make sure you understand the complete process.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Peterson! We work hard to make sure our clients get the best outcomes. We also aim to have great communication with our clients - they deserve nothing less!

Aug. 19th, 2019