Name: Optima Tax Relief
Rating: 3.6

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Verified Customer

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Stephen Paddack Fairfield, PA

My case is still being reviewed, but thus far they have been very prompt in notifying me, very courteous.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Paddack for the kind words. You can expect great communication from us every step of the way.

Aug. 18th, 2020

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Verified Customer

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GL Cagle

Very professional, very knowledgeable, and explained my options clearly and succinctly.

5 years ago

Reply from Optima Tax Relief

Thank you, great to hear!

Jul. 28th, 2020

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Verified Customer

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Vivian

Ease of talking with the consultants. Michael and Michelle were very reassuring

5 years ago

Reply from Optima Tax Relief

Great to hear - we'll pass on the kind feedback to the team!

Jul. 28th, 2020

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Verified Customer

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PHILIP NGUYEN

Friendly and caring amd willingness to work with payment adjustments due to EDD woes

5 years ago

Reply from Optima Tax Relief

We hear you Mr. Nguyen, thank you!

Jul. 22nd, 2020

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Verified Customer

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stan przyuski

work hard for their clients to work out their relief package.easy to talk to their representatives

5 years ago

Reply from Optima Tax Relief

Thanks for the great feedback! We enjoy working with our clients.

Jul. 22nd, 2020

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Verified Customer

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Maarten

Good, friendly and fast service. They resolved my tax issues with minimal input from me.

5 years ago

Reply from Optima Tax Relief

Great to hear, thank you!

Jul. 22nd, 2020

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Verified Customer

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Reid Armstrong

Because simply they say what their going to do & do it! How often do u get that kind of service!

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Armstrong, we are glad to hear that. Thanks for recommending us to others!

Jul. 22nd, 2020

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Verified Customer

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Maybelle Purviance Baltimore, MD

Very professional and knowledgeable. Also, they prompt to respond to your concerns.

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback! We are happy to respond to any concerns you might have, any day!

Jul. 1st, 2020

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Verified Customer

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Kimberle James Concord, NC

They we're very friendly and offered me something to drink, and it did not take all day.Perfect

5 years ago

Reply from Optima Tax Relief

Fantastic, we're happy to hear that! We hope you enjoyed the resolution you received!

Jul. 1st, 2020

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Verified Customer

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Christopher Corder La Porte, TX

Everything I was told would happen, has. Everyone is polite, business like, but polite.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Corder, we're glad to hear it!

Jun. 23rd, 2020

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Verified Customer

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Victor J Viator Bridge City, TX

Friendly, nice,fast service. I would highly recommend optima tac to all of my family and friends

5 years ago

Reply from Optima Tax Relief

Excellent, so happy to hear that!

Jun. 9th, 2020

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Verified Customer

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Tracey F. Cambria Heights, NY

I was able to be stress free. Whenever I had a question, I received an immediate response.

5 years ago

Reply from Optima Tax Relief

So great to hear, thank you! We are always happy to answer any of your questions.

Jun. 9th, 2020

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Verified Customer

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Timothy Boyer Elkins Park, PA

Makes you feel completely at ease with the professionalism and expertise in tax preparation !

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Boyer, it's great to hear you would choose us again!

Jun. 9th, 2020

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Verified Customer

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Margaret Reddick

speak clearly comforting, consistency in there work. for me I'm worry free now cpmared to where I was happy

6 years ago

Reply from Optima Tax Relief

So happy to hear it Ms. Reddick! We work to ensure our team is well taken care of!

May. 27th, 2020

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Verified Customer

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Fred Fletcher Flowery Branch, GA

They were very helpful inidentify the REAL casue if my issues and the extent of the issues

6 years ago

Reply from Optima Tax Relief

Thanks Mr. Fletcher! We work to the fullest extent possible to deliver our clients some amazing news!

May. 12th, 2020

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Verified Customer

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Houston Barham Southaven, MS

They have been in contact with me throughout the whole process and helped me save a bunch of money

6 years ago

Reply from Optima Tax Relief

Enjoy all your money saved! Congratulations on your resolution.

May. 11th, 2020

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Verified Customer

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Susan Morrison Norman, OK

Letty was very helpful in my understanding the process to solve my problems. She always returned my phone calls.

6 years ago

Reply from Optima Tax Relief

We'll pass on the kind words! Your rep certainly appreciates it. We always strive to have the strongest communication with our clients, so thank you.

May. 12th, 2020

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Verified Customer

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Mick Menifee, CA

Good listeners and call back quickly. Explain the process and where we are in that process.

6 years ago

Reply from Optima Tax Relief

Thanks Mick! We'll let our team know they're excellent listeners! We do everything we can for our clients.

May. 5th, 2020

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Verified Customer

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Brenda Singleton Spring, TX

They have really been good at keeping me informed and each person I've talked to is very helpful.

6 years ago

Reply from Optima Tax Relief

Thank you Ms. Singleton! We've enjoyed working with you.

May. 5th, 2020

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Verified Customer

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Johnny Kapolei, HI

Great customer service and their professionalism towards providing a win win out come.

6 years ago

Reply from Optima Tax Relief

Thanks Johnny for reaching out!

Apr. 28th, 2020

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Verified Customer

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Calathia Taylor Oxon Hill, MD

I was in big trouble and they are bailing me out. I fill so much relief with Optima helping.

6 years ago

Reply from Optima Tax Relief

That's a tough situation, but that's what we do! Glad you're going to have relief from tax debt.

Apr. 28th, 2020

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Verified Customer

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Kevin Eugene, OR

Great team of professionals. Caring and able to put you at ease all around great job.

6 years ago

Reply from Optima Tax Relief

We are so happy to hear that Kevin! Thank you for working with us and trusting us with your case!

Apr. 6th, 2020

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Verified Customer

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Jerry Belllo, Sr. Wayne, NJ

Excellent & helpful company: always wiling to answer my questions while giving me tax advice in layman's terms.

6 years ago

Reply from Optima Tax Relief

Thank you for your feedback!

Apr. 7th, 2020

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Verified Customer

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Evette

I could never been able to handle this problem on my own.Great communication and knowledgeable

6 years ago

Reply from Optima Tax Relief

We hear you Evette, that's why we exist! Thanks for working with us!

Apr. 2nd, 2020

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Verified Customer

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Jw Smith

Always in contact with you as a client and checking with you about your concerns

6 years ago

Reply from Optima Tax Relief

Thank you! We have enjoyed working with you and appreciate your feedback about our efficient staff!

Apr. 2nd, 2020

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Verified Customer

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DanielCarr

They have been right by side in this situation with information and been doing what they said

6 years ago

Reply from Optima Tax Relief

Thank you for the feedback! We get to work with great clients such as yourself and change lives every day - thank you for working with us!

Mar. 10th, 2020

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Verified Customer

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Shera

Very knowledgeable, thorough .Very considerate of the anxiety that tax debt may cause.

6 years ago

Reply from Optima Tax Relief

We appreciate it - we always look out for our clients, throughout the entire process!

Mar. 10th, 2020

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Verified Customer

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Scott R. Ohnstad

So far everything that has been done has been professional straight forward and to the point

6 years ago

Reply from Optima Tax Relief

Great, thank you Mr. Ohnstad!

Mar. 10th, 2020

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Verified Customer

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Valencia Toliver

Everyone was always very nice to speak to through the process from beginning to end

6 years ago

Reply from Optima Tax Relief

Hi Ms. Toliver, thanks for reaching out and sharing your feedback. We found you great to work with too!

Mar. 4th, 2020

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Verified Customer

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Douglas Hackett, AR

Very professional and courteous. They explain everything throughly so a tax novice understands.

6 years ago

Reply from Optima Tax Relief

Yes we do, Douglas! We take care of everything so you don't have to.

Feb. 26th, 2020

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Verified Customer

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Eddie Fells III Birmingham, AL

Very professional.thorough in knowledge of the laws that could lessen ones quality of life.

6 years ago

Reply from Optima Tax Relief

Thank you for choosing us Mr. Fells! We enjoy working with you and we appreciate the feedback.

Feb. 26th, 2020

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Verified Customer

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Catherine Hickey Naperville, IL

Bait and switch company. They tell u one thing and deliver less than that. Communication between reps is terrible as one hand doesn't know what the other is doing. Pathetic for the money.

6 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. Rest assured that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients.

With that said, we have full confidence in our staff to deliver excellent service and results. Our team truly goes out of their way for every client who hires us. We are extremely proud of our staff and the amazing work that they do in helping thousands of people solve their IRS problems every month. We have resolved over a billion dollars in tax debts for our clients. We have received the Torch Award for Ethics from the Better Business Bureau as well as many other awards recognizing our adherence to the highest ethical standards, consumer-first business practices, and community service.

We would sincerely appreciate the opportunity to speak with you directly and we are looking forward to your call.

Feb. 26th, 2020

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Verified Customer

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Robert Las Vegas, NV

They stopped liens on my retirement pension. and set up temporary agreements with irs

6 years ago

Reply from Optima Tax Relief

Thanks for the review, Robert. We will continue to provide excellent communication on the status of your case, and we won't stop fighting for you!

Feb. 26th, 2020

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Verified Customer

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Alfred kamaka Kailua-Kona, HI

They've helped me sort out my taxes and I'm in the resolution stage of it and my taxes were lowered

6 years ago

Reply from Optima Tax Relief

Hi Mr. Kamaka! Thank you, we're so pleased to help you!

Feb. 14th, 2020

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Verified Customer

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Paul Piercy Riverside, CA

Got started on my case right away . Keep me informed on progress and flexible payments.

6 years ago

Reply from Optima Tax Relief

Hi Mr. Piercy! We're happy to keep you informed and to have brought you to a great resolution!

Feb. 14th, 2020

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Verified Customer

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Jimmy Bailey. Brandon, MS

Did exactly as they said that they would and kept me informed during the whole process.

6 years ago

Reply from Optima Tax Relief

That's great to hear. We're happy to have made this process smooth and easy for you Mr. Bailey!

Feb. 14th, 2020

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Verified Customer

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Floyd Jones

They were straight forward from the beginning explained what to expect didn't leave me hanging

6 years ago

Reply from Optima Tax Relief

It's great to hear from you Mr. Jones! We've enjoyed working with you and know we definitely wouldn't leave a client unattended. We want the best for all of our clients!

Feb. 11th, 2020

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Verified Customer

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Leander Woods

Professionalism of the assigned Case manager and her responsiveness to my concerns are excellent.

6 years ago

Reply from Optima Tax Relief

Excellent! We treat every case as the highest priority, so we appreciate your kind words.

Feb. 11th, 2020

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Verified Customer

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William Price

Very thorough. Even though I have been slacking doing my part, they were always patient with me

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Price, we're always happy to work with our clients and get the best resolution for them that is possible.

Feb. 11th, 2020

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Verified Customer

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PAMELA MARTIN-CAGER

the team was very helpful AND I WAS INFORM OF SOME VAULABLE INFORMATION CONCERNING MY TAX

6 years ago

Reply from Optima Tax Relief

Glad to hear it Ms. Martin-Cager! It's important for us to provide the best service possible for you!

Jan. 27th, 2020

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Jeff Howard

Supportive and communicative, good tools. Conservatively 4 until case wraps up, then will reevaluate.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Howard! We "aim for excellence," as one of our core values, so this is certainly appreciated!

Jan. 17th, 2020

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Scott Newschwander

outstanding service and outcome , would highly recommend to anyone with IRS problems

6 years ago

Reply from Optima Tax Relief

That's music to our ears! We have enjoyed solving your tax debt problems!

Jan. 14th, 2020

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Derrick Guice

Was very helpful to my needs and made sure I understood all of my need and make sure all my papers was right

6 years ago

Reply from Optima Tax Relief

Thank you, we appreciate that Mr. Guice!

Jan. 14th, 2020

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Verified Customer

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John Whaley

Iwas slothful,with my paperwork. But they were very study with nthere notifications.

6 years ago

Reply from Optima Tax Relief

We hear you Mr. Whaley, and we're always on the look out for our clients' best interests! Thank you.

Nov. 19th, 2019

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Phillip

I was behind 6 years, the helped me when, I had no where to hide and everything to lose.

6 years ago

Reply from Optima Tax Relief

Hi Phillip! Thank you for the feedback - we know how difficult of a process this can be so we've appreciated your patience and we're very proud of your resolution!

Nov. 19th, 2019

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Albert Kellum Jr

Great service kept me up to date with the progress of my case would recommend to anyone

6 years ago

Reply from Optima Tax Relief

Glad to hear it Mr. Kellum Jr! We want only the best for our clients.

Nov. 19th, 2019

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Jim P

Very helpful with my situation. They listened and walked me through the process.

6 years ago

Reply from Optima Tax Relief

Happy to hear it, Jim! Thank you.

Nov. 19th, 2019

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Tamarion Sanders

Because they take pride in their work and make sure that they do their best to help you

6 years ago

Reply from Optima Tax Relief

Yes we do, Ms. Sanders! Our team is very efficient and happy to help - true people pleasers! Thank you for the kind words.

Nov. 19th, 2019

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roy jamail

easy io track yor credit score gives you up dates and helps you get a good credit score

6 years ago

Reply from Optima Tax Relief

Hi Mr. Jamail! We're happy to hear that you like the other perks of working with us. Enjoy your resolution!

Nov. 19th, 2019

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Michelle Hudson Pinole, CA

Always willing to help with all questions and concerns putting your worries at ease

6 years ago

Reply from Optima Tax Relief

Hi Ms. Hudson! Thank you for your feedback. We are happy to have helped you throughout the process! So glad that you have been able to put all your worries aside, as well.

Nov. 19th, 2019