Name: Optima Tax Relief
Rating: 3.8

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Verified Customer

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James Thomas Dothan, AL

They are very helpful and really keeps you informed and up to date on your case.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Thomas!

Jan. 22nd, 2021

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Verified Customer

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JanetVanArtsen La Porte, IN

They are very helpful,friendly and knowledgeable. They explain step by step what is going on

5 years ago

Reply from Optima Tax Relief

Thank you! We're so glad to have brought you to an amazing resolution.

Jan. 22nd, 2021

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Verified Customer

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Chris Jesseman Hayes, VA

Prompt competent and thorough They are always very helpful and always very friendly

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Jesseman! We appreciate the kind words.

Jan. 4th, 2021

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Verified Customer

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Sharonda G Morris San Diego, CA

The quality of service. Timeliness. Customer service. The ease of the entire process.

5 years ago

Reply from Optima Tax Relief

Thank you Ms. Morris, we are so appreciative of your kind feedback!

Jan. 4th, 2021

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Verified Customer

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Veronica Rodriguez

They do all they can to help you. If you don't understand something they take the time to explain.

5 years ago

Reply from Optima Tax Relief

We absolutely do. Thank you for the honest and kind feedback Ms. Rodriguez!

Dec. 23rd, 2020

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Verified Customer

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Carlos Aulet

Excellent Customer Service ! The best all around with helping and being there when you need them .

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Aulet, we're thrilled to hear that. We'll always put our clients first.

Dec. 23rd, 2020

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Verified Customer

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Demetrius Gallins

They are very reliable, very professional and above all working to give you peace of mind.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Gallins, we are so happy to have provided you with peace of mind.

Dec. 23rd, 2020

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Verified Customer

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Malso

Just go into the program and so far so good. Everyone I talked to was very helpful

5 years ago

Reply from Optima Tax Relief

Thank you for the kind feedback! We're going to take excellent care of you!

Dec. 23rd, 2020

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Verified Customer

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Dwayne Brown

They keep me informed with each situation that is going on by email or phone call.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Brown, we will always keep you aware - we pride ourselves on our transparency!

Dec. 23rd, 2020

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Verified Customer

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Isabel

Because they been with me for months and call me and help me with emails at I don't understand

5 years ago

Reply from Optima Tax Relief

Thanks Isabel! And we'll keep helping you!

Dec. 3rd, 2020

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Verified Customer

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Daryle K. Martin

Great and timely service. They are professional, have an excellent chain of command.

5 years ago

Reply from Optima Tax Relief

So happy to hear that, thank you!

Nov. 24th, 2020

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Verified Customer

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Ed Martin

Absolutely the best experience. Their attention to detail and customer service is second to none.

5 years ago

Reply from Optima Tax Relief

Excellent, thanks Mr. Martin!

Nov. 24th, 2020

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Verified Customer

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ebony ballard

Because they haven't helped me much I wasn't aware I would have to pay the so much money a month and then turn around and pay the IRS double I could of been paying the IRS myself instead of them

5 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Nov. 17th, 2020

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Verified Customer

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Steve Yatabe

They handle everything professionally. I was terrified about my debt but Optima eased my worries.

5 years ago

Reply from Optima Tax Relief

Great to hear, thanks Mr. Yatabe. Glad we've been able to deliver amazing results for you and assuage your fears!

Nov. 17th, 2020

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Verified Customer

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Walter Carter

Very Professional and Experience web site easy to upload documents, keep clients inform

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Carter, it's what we do! Glad you found the Client Portal easy to use!

Nov. 17th, 2020

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Verified Customer

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Dan

Precise to the point of problem for which it's claimed as a problem with my issues

5 years ago

Reply from Optima Tax Relief

Thanks Dan, we're glad to be helping you through this!

Nov. 17th, 2020

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Verified Customer

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John Clark

Very Helpful , professional, Took away alot of Stress, Explains sitiuations I did not understand,

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Clark!

Nov. 3rd, 2020

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Verified Customer

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Gary Dale Stipe

I Trust Them. They have done a good job for me and their platform for communication is set up very well.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Stipe, happy to hear it!

Nov. 3rd, 2020

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Verified Customer

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Regina Harris

They were professional, compassionate and knowledgeable about how to help me with my tax debt.

5 years ago

Reply from Optima Tax Relief

Thank you for sharing, Ms. Harris! We appreciate it.

Oct. 20th, 2020

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Verified Customer

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Gladys Ohenzuwa

Because of their professionalism in dealing with client and the handling of concerns

5 years ago

Reply from Optima Tax Relief

Thanks for sharing, Ms. Ohenzuwa!

Oct. 20th, 2020

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Verified Customer

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Chad Eddy

The service I received has been very good. Everyone has answered all my questions

5 years ago

Reply from Optima Tax Relief

We appreciate you writing in, thank you!

Oct. 6th, 2020

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Verified Customer

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Chandra

Professional and trustworthy. Still going through the process to rate completely.

5 years ago

Reply from Optima Tax Relief

We're excited for you to enjoy an amazing resolution!

Oct. 6th, 2020

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Verified Customer

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Earl Newman

Very through and efficient. Very easy to call and good follow up from your case manager.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Newman!

Oct. 6th, 2020

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Verified Customer

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Kenneth Alexander

They're doing a great job, great at keeping you inform on what's going on with your case

5 years ago

Reply from Optima Tax Relief

We appreciate that, thank you for utilizing us!

Oct. 6th, 2020

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Verified Customer

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Sherry A White

Professional and Very knowledgeable keep you informed can always call if you have any question.

5 years ago

Reply from Optima Tax Relief

We love to hear it, thank you Ms. White!

Oct. 6th, 2020

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Verified Customer

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John filla

Customer service easy of completing letting you know what is required to continue process

5 years ago

Reply from Optima Tax Relief

Glad to hear it Mr. Filla. We'll pass on the kudos to the team.

Sep. 25th, 2020

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Verified Customer

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Georgianna

They took a lot of stress off of me , made me feel much better about my back taxes

5 years ago

Reply from Optima Tax Relief

We appreciate that, and it's such a priority to us.

Sep. 23rd, 2020

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Verified Customer

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Kemis Darensbourg

they are friendly and keep you in the loop of every move they make on your behalf!

5 years ago

Reply from Optima Tax Relief

Yes we do, thanks for writing in!

Sep. 23rd, 2020

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Verified Customer

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Lula Cross Sunbury, NC

They help me out on my taxes a lot and every one that I talk to were very friendly

5 years ago

Reply from Optima Tax Relief

Thank you Ms. Cross!

Sep. 8th, 2020

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Verified Customer

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Mike Groeschen Milford, OH

Saved me money , dealing with IRS is a nightmare. Thanks again for your efforts

5 years ago

Reply from Optima Tax Relief

Amazing to hear, Mr. Groeschen. We're so proud to have saved you so much money!

Sep. 1st, 2020

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Verified Customer

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Juan Dejesus Rocky Hill, CT

Very friendly and knowledgeable. Always able to speak with someone quickly if I had a question

5 years ago

Reply from Optima Tax Relief

We appreciate that tremendously, Mr. Dejesus, thanks!

Sep. 1st, 2020

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Verified Customer

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Kevin Thomas Brunswick, GA

They took time to explain everything to me in detail, I highly recommend optima tax relief! !

5 years ago

Reply from Optima Tax Relief

Great to hear it!

Aug. 25th, 2020

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Verified Customer

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Charles Strahan Conroe, TX

Helpful Staff / Good Results / I don't have to correspond with IRS directly at all

5 years ago

Reply from Optima Tax Relief

We're proud to provide a service that eases stress for so many Americans. Glad you enjoyed your results!

Aug. 18th, 2020

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Verified Customer

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Mark Knupp Azle, TX

Once Optima took my case over I could finally sleep again. They very professional and thorough.

5 years ago

Reply from Optima Tax Relief

So glad you're getting your sleep again, Mr. Knupp! Thank you.

Aug. 18th, 2020

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Verified Customer

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Richard Wright Mary Esther, FL

Customer service is a premium. Making sure you understand every step of the process.

5 years ago

Reply from Optima Tax Relief

We pride ourselves on our great customer service, so that's excellent to hear, thank you!

Aug. 18th, 2020

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Verified Customer

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Kenneth D. Meeks Panama City, FL

Everything is so convenient and online, when there wee problems @juliah. was there to help.

5 years ago

Reply from Optima Tax Relief

Glad to hear it - we'll pass this along to the team!

Aug. 18th, 2020

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Verified Customer

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Stephen Paddack Fairfield, PA

My case is still being reviewed, but thus far they have been very prompt in notifying me, very courteous.

5 years ago

Reply from Optima Tax Relief

Thank you Mr. Paddack for the kind words. You can expect great communication from us every step of the way.

Aug. 18th, 2020

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Verified Customer

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GL Cagle

Very professional, very knowledgeable, and explained my options clearly and succinctly.

5 years ago

Reply from Optima Tax Relief

Thank you, great to hear!

Jul. 28th, 2020

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Verified Customer

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Vivian

Ease of talking with the consultants. Michael and Michelle were very reassuring

5 years ago

Reply from Optima Tax Relief

Great to hear - we'll pass on the kind feedback to the team!

Jul. 28th, 2020

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Verified Customer

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Maarten

Good, friendly and fast service. They resolved my tax issues with minimal input from me.

5 years ago

Reply from Optima Tax Relief

Great to hear, thank you!

Jul. 22nd, 2020

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Verified Customer

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stan przyuski

work hard for their clients to work out their relief package.easy to talk to their representatives

5 years ago

Reply from Optima Tax Relief

Thanks for the great feedback! We enjoy working with our clients.

Jul. 22nd, 2020

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Verified Customer

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PHILIP NGUYEN

Friendly and caring amd willingness to work with payment adjustments due to EDD woes

5 years ago

Reply from Optima Tax Relief

We hear you Mr. Nguyen, thank you!

Jul. 22nd, 2020

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Verified Customer

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Reid Armstrong

Because simply they say what their going to do & do it! How often do u get that kind of service!

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Armstrong, we are glad to hear that. Thanks for recommending us to others!

Jul. 22nd, 2020

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Verified Customer

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Kimberle James Concord, NC

They we're very friendly and offered me something to drink, and it did not take all day.Perfect

5 years ago

Reply from Optima Tax Relief

Fantastic, we're happy to hear that! We hope you enjoyed the resolution you received!

Jul. 1st, 2020

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Verified Customer

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Maybelle Purviance Baltimore, MD

Very professional and knowledgeable. Also, they prompt to respond to your concerns.

5 years ago

Reply from Optima Tax Relief

Thanks for the feedback! We are happy to respond to any concerns you might have, any day!

Jul. 1st, 2020

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Verified Customer

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Christopher Corder La Porte, TX

Everything I was told would happen, has. Everyone is polite, business like, but polite.

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Corder, we're glad to hear it!

Jun. 23rd, 2020

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Verified Customer

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Tracey F. Cambria Heights, NY

I was able to be stress free. Whenever I had a question, I received an immediate response.

5 years ago

Reply from Optima Tax Relief

So great to hear, thank you! We are always happy to answer any of your questions.

Jun. 9th, 2020

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Verified Customer

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Victor J Viator Bridge City, TX

Friendly, nice,fast service. I would highly recommend optima tac to all of my family and friends

5 years ago

Reply from Optima Tax Relief

Excellent, so happy to hear that!

Jun. 9th, 2020

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Timothy Boyer Elkins Park, PA

Makes you feel completely at ease with the professionalism and expertise in tax preparation !

5 years ago

Reply from Optima Tax Relief

Thanks Mr. Boyer, it's great to hear you would choose us again!

Jun. 9th, 2020

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Margaret Reddick

speak clearly comforting, consistency in there work. for me I'm worry free now cpmared to where I was happy

5 years ago

Reply from Optima Tax Relief

So happy to hear it Ms. Reddick! We work to ensure our team is well taken care of!

May. 27th, 2020