Name: Optima Tax Relief
Rating: 3.7

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Verified Customer

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Milton

I trust them completely with my IRS tax issue.

5 months ago

Reply from Optima Tax Relief

Thank you so much for sharing that! Trust is something we do not take lightly, and knowing that you feel completely confident placing your IRS tax issue in our hands means the world to our team. We are fully committed to working hard on your behalf and doing everything we can to deliver the best possible outcome for you. You can count on us every step of the way. Thank you for choosing Optima Tax Relief!

Apr. 23rd, 2026

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Verified Customer

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Ronald

Optima had a solid reputation and positive reviews

5 months ago

Reply from Optima Tax Relief

Thank you so much for the kind words! Our reputation is something we have worked incredibly hard to build, and we never take it for granted. Every positive review is a reflection of the dedication and care our team puts into serving each and every client, and knowing that our reputation played a role in your decision to choose us means a great deal. We look forward to living up to that reputation and giving you every reason to feel confident in your choice. Thank you for trusting Optima Tax Relief!

Apr. 23rd, 2026

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Tony

There advertising on television was convincing

8 months ago

Reply from Optima Tax Relief

Thank you for your feedback! We're glad our advertising resonated with you and prompted you to reach out. We're committed to delivering on the promises we make and providing the excellent service you expect. We appreciate your trust in Optima Tax Relief and look forward to helping you resolve your tax issues!

Feb. 19th, 2026

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Judy Fred Wakefield, RI

When I met my husband-to-be I had no idea that his taxes were a mess. Optima helped get him an affordable offer in compromise with the IRS. What a relief. When we finally settled the matter I finally agreed to marry him! Truth! Optima changed my life!

4 years ago

Reply from Optima Tax Relief

Wow! Thank you for your kind words. We understand that owing the IRS can be extremely stressful and it makes us so happy to hear that we were able to resolve your tax debt.

Jul. 1st, 2022

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Mario Martin Houston, TX

Optima Tax relief were extremely instrumental in handling my IRS representation (some years ago). Without reliving that whole anxiety and stress filled experience I was fortunate that the Optimal Tax relief professional helped with the preparation of my unfilled (back) income tax returns, my payment plan, assisted in the possibility of penalty reduction, and my audit and IRS appeal.

4 years ago

Reply from Optima Tax Relief

We truly appreciate your positive review. Our team of tax professionals work tirelessly to ensure each and every one of our clients are compliant and out of collections with the IRS. Thank you for sharing your experience!

Jun. 3rd, 2022

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Mary Kate F Simpsonville, SC

Optima Tax Relief delivered on everything I expected out of a tax relief company. While Optima is a big name and industry, they value each and every one of their customers, taking the time to work on your case. They also offer competitive prices, with an initial consultation at $295. Finally, they have a variety of resources to help you navigate through tax relief, including an easy to access online portal. Overall impressed with Optima!

4 years ago

Reply from Optima Tax Relief

Falling behind on taxes can happen to anyone! We are so happy that you chose Optima to resolve your tax situation. We appreciate you sharing your story.

May. 10th, 2022

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M. Nielsen South Bend, IN

After many failed attempts to settle my tax debt with the IRS I contacted Optima Tax Relief, I asked many questions and they answered them all very professionally and explained the process that would be needed to help me out of my situation I have complete faith that they will help me out of my situation and honestly care about me as a person.

4 years ago

Reply from Optima Tax Relief

Our team of tax professionals is here to resolve your tax burden. We’re happy to hear that you had such a great experience with us!

Apr. 29th, 2022

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Tharessa Langley Philadelphia, PA

Optima Tax is the best thing I could've every done to resolve my tax issue also my significant other also used their service They actually resolves your tax problems all the way down to zero. It's a few base on your situations but they are with you through the whole process I Love Optima Tax

4 years ago

Reply from Optima Tax Relief

Falling behind on taxes can happen to anyone! We are so happy that you chose Optima to resolve your tax situation. We appreciate you sharing your story.

Apr. 29th, 2022

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Rosie Ewing Houston, TX

The representative reviewed my tax situation and was very honest with me. I wax given alternative means to resolve my situation that did not involve their services. I was advised that it would be more economical for me to not use their services.

4 years ago

Reply from Optima Tax Relief

We appreciate the positive review!

Apr. 29th, 2022

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Steven Shimmin

I had some serious tax problems with making to much money and no deductions a few years back. Way over y head and understanding. When I contacted Optima, they clearly explained it all to me and gave me three options which we could work with and get everything under control. It was tough going but I could not have done it without them. Big help

4 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We have appreciated working with you and value you as a client!

Nov. 15th, 2021

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Douglas

I needed some help with my taxes and Optima Seemed to be the industry leader for tax assistance.

10 months ago

Reply from Optima Tax Relief

Thank you for the positive feedback! We're honored that Optima seemed to be the industry leader for tax assistance when you needed help. We appreciate your trust and look forward to helping you resolve your tax issues!

Dec. 17th, 2025

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Verified Customer

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Colin

They are very courteous n diligent people I thank them for every thing they do

11 months ago

Reply from Optima Tax Relief

Thank you so much for the kind words! I'm thrilled to hear that our team has been courteous and diligent. We truly appreciate your gratitude and are grateful for the opportunity to help you!

Nov. 10th, 2025

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Verified Customer

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Kentray Houston, TX

Took care of business quick and made me feel comfortable with them handling my tax problems

2 years ago

Reply from Optima Tax Relief

We want to thank you for choosing Optima to help you resolve your tax debt!

Jan. 3rd, 2024

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Verified Customer

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John West Babylon, NY

The staff at Optima has been very attentive to my questions and concerns. I would highly recommend.

2 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Dec. 22nd, 2023

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Jessica Ontario, CA

Had great service before but not this time. Horrible customer service, wont call back customers or e mail them back nor keep updated on where case is at. Will never use again.

3 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 23rd, 2023

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Robin Gilbert, AZ

Not happy,I paid 300$ for information I already knew and called IRS myself and saved 8,000 optima tax relief was going to change me to do what I was able to do myself.

3 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 18th, 2023

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Dan Thompson

Very pleased with Optima thus far . I hope what remains of my case is as Positive as what's been accomplished already

3 years ago

Reply from Optima Tax Relief

Our top priority is making sure our clients have a full understanding of what’s going on with their cases. We’re happy to hear that we were able to assist you.

Jul. 6th, 2023

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Verified Customer

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George

I think you guys are very professional and I like the way things are going. Thank you very much.

3 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that our team of tax professionals has been able to provide you with the assistance that you require!

May. 18th, 2023

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Verified Customer

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bruce bobrowicz Las Vegas, NV

Very persistant in helping the client. i HAVE A LOT OF CONFIDENCE IN THESE PEOPLE.

3 years ago

Reply from Optima Tax Relief

We make it our mission to assist our clients in any way possible. We're happy to hear that you had such a positive outcome with your tax burden!

Dec. 22nd, 2022

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Verified Customer

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Hector Carrillo Raleigh, NC

Very professional, respectful also the case workers explain to you your options.

3 years ago

Reply from Optima Tax Relief

Happy to hear that our team of tax professionals was able to assist you and resolve your tax debt!

Dec. 8th, 2022

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Robert R Smith Troy, NY

Only because the process is very slow. It is very rigorous & requires a lot of documentation. They are doing a good job though.

3 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Nov. 3rd, 2022

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irene Sylmar, CA

i send many emails trying to talk to the person assigned for my case and she doesn't get back to me nor reply to my emails

3 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for clients. We urge you to contact our customer service line for assistance: (800) 536-0734.

Nov. 3rd, 2022

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Verified Customer

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Lorine Egans Tucson, AZ

Optima Tax is helpful and shows concern .They do respond to requests during the process.

3 years ago

Reply from Optima Tax Relief

We truly appreciate your kind words. We are so happy to hear we were able to resolve your tax burden with the IRS.

Oct. 27th, 2022

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Verified Customer

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Hamilton Summerville, SC

Awesome TEAM! RESPECTFUL! COMPASSIONATE! From the receptionist, to associates in every department!

4 years ago

Reply from Optima Tax Relief

Thank you for the compliment! We've enjoyed having you as a client.

Oct. 9th, 2022

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Verified Customer

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Lisa Moore Smyrna, GA

They involve me in all of their decisions. I am kept up on everything that's going on with my case.

4 years ago

Reply from Optima Tax Relief

We appreciate your positive review! We pride ourselves on providing the best customer service to all our clients.

Oct. 9th, 2022

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Verified Customer

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Gary J Shukle Halsey, OR

They worked with the IRS to resolve my tax issues and helped out tremendously.

4 years ago

Reply from Optima Tax Relief

We appreciate your kind words. Our company’s passion is to resolve as much tax debt with the IRS as possible!

Sep. 22nd, 2022

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G.Gaines Garland, TX

They got the job done in a timely manner, I was also informed every step of the way.

4 years ago

Reply from Optima Tax Relief

We appreciate your positive review! We pride ourselves on providing the best customer service to all our clients.

Sep. 22nd, 2022

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Verified Customer

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Mary O'Brien Redding, CA

They have superb customer service & follow through. They stay on top of me to get each step dine

4 years ago

Reply from Optima Tax Relief

We are overjoyed to hear that we were able to resolve your tax problem with the IRS!

Sep. 22nd, 2022

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Verified Customer

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Jody Gwyn San Antonio, TX

Fast response and easy to navigate the system with the help of my counselors and customer service

4 years ago

Reply from Optima Tax Relief

Thank you for choosing Optima to assist you with your tax needs! We wish you well moving forward.

Sep. 22nd, 2022

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Tyeitha Bolen Hollywood, FL

They are nice and work fast. They have so much respect for their clinic. Love Optima Tax.

4 years ago

Reply from Optima Tax Relief

Amazing to hear! We are so happy to have helped you resolve your tax burden with the IRS!

Sep. 22nd, 2022

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Cherllan Brussard Los Angeles, CA

Easy to talk to..very knowledgeable..I felt comfortable discussing my situation

4 years ago

Reply from Optima Tax Relief

Fantastic! We are overjoyed to hear that we were not only able to resolve your tax burden with the IRS! Thanks for sharing.

Sep. 22nd, 2022

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Lima Collins Hampton, GA

Having paid for a negotiation the settlement offered to me hurts me financially very bad. I did not need to pay anymore do this

4 years ago

Reply from Optima Tax Relief

We appreciate the time you took out of your day to leave our team a review.

Sep. 22nd, 2022

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Lorrette T Smith Vero Beach, FL

I requested a refund after 2 months they stated that they didn't receive the POA so another was mailed and it had another clients information I called and informed Optima and I mailed it back then And I was frustrated.

4 years ago Edited January 10, 2024

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Sep. 22nd, 2022

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GLENN BURTON Sweetwater, TX

The client portal has made it easy to access information required and to stay updated.

4 years ago

Reply from Optima Tax Relief

Fantastic to hear! We are happy to hear that you’ve had such a positive experience with our client portal and servicing team.

May. 5th, 2022

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Dennis Burke Cypress Quarters, FL

Well organized, friendly, courteous of your time, understanding of your situation and needs

4 years ago

Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that you had such a great experience with our team.

Apr. 28th, 2022

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Tamara Dockstader Helper, UT

Fantastic communication and on the road to settling for a fraction of what I owe.

4 years ago

Reply from Optima Tax Relief

We are so grateful to have had you as a client! We are even more pleased to hear that you are now debt-free with the IRS! We wish you well.

Apr. 28th, 2022

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Sharon daugherty Saint Louis, MO

Great work in helping customers in need of debt crisis when there financial hardship

4 years ago

Reply from Optima Tax Relief

Glad to hear that we were able to get you compliant with the IRS! Our company specializes in providing relief to individuals who have tax debt and making sure that they end up on the IRS’s good side!

Apr. 21st, 2022

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Frederick Lewis Jr Long Beach, CA

They are very professional, keep me updated on progress. Very easy to talk with.

4 years ago

Reply from Optima Tax Relief

We appreciate your kind words. Our company’s passion is to resolve as much tax debt with the IRS as possible!

Apr. 21st, 2022

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Scott Thompson Oceanside, CA

Disclosure is not high on their list of CS items. It appears I can get further, faster than their team of professionals as well

4 years ago

Reply from Optima Tax Relief

We appreciate the feedback Mr. Thompson.

Apr. 21st, 2022

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MALIK MOORE Chicago, IL

Patience and time they put in. Everyone spoken to treated me professionally and appropriately.

4 years ago

Reply from Optima Tax Relief

We appreciate your review and we're overjoyed to hear that our team was able to assist you with your tax burden!

Mar. 22nd, 2022

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Roddy Mitchell Neri Manteca, CA

They make the process very user friendly, from sending documents to over the phone appointments.

4 years ago

Reply from Optima Tax Relief

Fantastic to hear! We make it our mission to make everything accessible to our clients!

Mar. 10th, 2022

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Tara Fortschneider Kingsport, TN

Helped me get my taxes straightened out after years of being messed up and harassed by the IRS

4 years ago

Reply from Optima Tax Relief

Falling behind on taxes can happen to anyone! We are so happy that you chose Optima to resolve your tax situation. We appreciate you sharing your story.

Mar. 10th, 2022

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Matthew Kovel Greenwich, CT

no one is updating this account - since this is still open and IRS are putting liens on his accounts - A quick email to let everyone know the time frame - it's scary just waiting . they rejected the first offer

4 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Mar. 10th, 2022

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Amir H Dantzlerbey Florissant, MO

They help you understand the process. They are is friendly, eager to help you solve financial pro

4 years ago

Reply from Optima Tax Relief

Glad to hear you’ve had a positive experience with our team so far. We make every effort to accommodate each of our clients to ensure that they are getting the best customer service!

Feb. 9th, 2022

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Michael Peterson Albuquerque, NM

Professional, caring and understanding. They make you feel that you are not alone.

4 years ago

Reply from Optima Tax Relief

Thank you for thinking of our staff as “professional, caring, and understanding.” We are happy to have been able to resolve your tax burden!

Feb. 9th, 2022

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James Thompson Philadelphia, PA

Outstanding service ! I didn't know what to do before I called Optima Tax Relief.

4 years ago

Reply from Optima Tax Relief

We are so glad to hear that our team of tax professionals was able to answer all your questions and resolve your tax burden! We wish you well.

Feb. 9th, 2022

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Sharon Nails Birmingham, AL

I rate them a 5 they get right to work helping you to get a solution for your tax debt

4 years ago

Reply from Optima Tax Relief

Owing a tax burden is tough enough! We’re happy to hear that we were able to assist you.

Feb. 1st, 2022

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Jack Adams Mobile, AL

They stay on top of everything for me, let me know what I will need and should be looking for

4 years ago

Reply from Optima Tax Relief

Happy to hear that our team of tax professionals was able to assist you and resolve your tax burden!

Feb. 1st, 2022

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Sharese McCommons Hixson, TN

They are good at explaining the program, but I am waiting to see any updates. I guess no news is good news.

4 years ago

Reply from Optima Tax Relief

Thank you for choosing Optima to assist you with your tax needs! We wish you well moving forward.

Jan. 25th, 2022

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Amanda Hanks Leslie, AR

Well I paid like 4000.00 and no real relief so I feel like I paid for nothing the did one tax return made some calls I could have done myself so it just put us in more debt.

4 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Jan. 25th, 2022