Vivint Solar: Read 1,181 User Reviews From Real Homeowners

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Ken Aurin Jackson, NJ

Outstanding knowledge and craftsmanship. Having worked with the solar industry I was familiar with the "ins and outs". Great company to work with, they are always informing us of when ll local requirements will be completed. Installation was very neat and clean. You can't go wrong with Vivint Solar.

9 years ago

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Ron Mahan Somerville, MA

We had the panels (32 ) of them installed 18 months ago, the work was completed along with the electrical meter change over at no charge, the system has worked properly since the installation, I would highly recommend them if you are considering solar panels to help with your electric bill.

9 years ago

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Jesus Garcia Tempe, AZ

We were introduced to Vivint Solar through Santo A. He explained the plan thoroughly and without pressure. He answered all of our questions all through the process. He is very knowledgeable, caring and just a very nice person. We will recommend Vivint and Santo to our family and friends who may be interested in solar.

9 years ago

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David Ramos Bakersfield, CA

I had a great experience with the Vivint crew that installed the solar panels they were professional and polite even cleaned up after themselves I would recommend their services to family and friends as well as Gabriel my representative always attentive to my needs and questions on the installation and billing process good job guys

9 years ago

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Bill Woodring Morrisville, PA

Brian did a outstanding job from the start making sure I understood everything right up to instillation. It's a no brainier everything is100% free. No hiding gimmicks. I will defiantly tell all my friends and family to do the same.

9 years ago

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Laurie Meyer El Dorado Hills, CA

All aspects of Brendan Sullivan's sales presentation, continual communications throughout process absolutely impeccable. We will continue to highly recommend Brendan & Vivant Solar to family & valued best friends & acquaintances too!

9 years ago

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Mike Bruno Woodland, CA

Excellent service! We are saving money, as promised and there is nothing to worry about. Vivint installed the system, had us up and running in no time and we just reap the benefits! Sales and service staff have been great answering questions and following up where needed. Saving money and helping the environment!

9 years ago

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Jason UT

Vivint did a great job! Jon, our salesman was awesome and kept all of his promises. The new install looks great and a TON of our neighbors and relatives have commented about it and want more details. We can't wait to see our first power bill, so we can enjoy "free energy" from the sun!

9 years ago

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Greg Kiser Salt Lake City, UT

Sales people were helpful and not pushy. They did a great job informing me where the project was and what to expect. Install people were double booked and showed half a day late on my vacation day. They installed fast and efficient on the same day though. Only complaint was that they left silicone sealant finger prints on my vinyl gate that cannot be removed. Panels output more than I expected. The panels don't make any noise from the wind. I like the app to check the daily output.

9 years ago

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Chelsea Tempe, AZ

We are loving our decision to go with Vivint Solar. After a lot of time and research we decided to go with Vivint. Why? Price was part of the reason, but the biggest factors were warranty and the sales rep was extremely knowledgable and always delivered as promised. He made the process very simple and easy for us. I would highly recommend VIVINT!

9 years ago

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Carl Trueblood Phoenix, AZ

Sales rep was very knowledgeable and answered any questions we had. Billing has gone smoothly. Delivery of system was as specified and on time. System seems to be functioning as specified or warranted. Any problems have been corrected posthaste. I'm glad Vivint is available to myself and Arizona, as Arizona and the Country need to produce more solar power. Thanks, Carl Trueblood

9 years ago

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Cathie Roy San Diego, CA

Outstanding representative, quality materials. I really felt they were trying to take care of me as a customer. The plan I am now on is also very cost efficient. What a difference after feeling that nothing but profit margins mattered to my previous provider of electricity! Thank you, Vivent!

9 years ago

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Duane Bartley Desert Hot Springs, CA

Let me say this, Dan your salesman my wife and I really enjoy working with him.... and your panel crew there all are a great crew, there polite, kind, hard working men. I want to thank everyone that works for Vivnt... Wife and I very happy. DUANE Bartley

9 years ago

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Arnoldo Guerrero

Our Sales Rep. Liana has taken us through the process and is always available when we call her. The Installation team was outstanding and professional they mean business when they pull to the driveway , we are impressed and looking forward doing business with Vivint Solar and highly recommend.

9 years ago

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James MacDonald San Marcos, CA

Great service. Vivint has an excellent response time. The rep explained in detail that the process does take some time, but they have responded to every question and concern I have had within 24 hours. Have a good credit score if you want to do a PPA with Vivint solar.

9 years ago

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Teri Eskola San Diego, CA

Liana **** has been the only sales rep for energy cost savings that I could talk with. Her business knowledge and sympathetic manner toward customer concerns far exceed the level of hundreds of her peers from other companies that have tried to talk to me.

9 years ago

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Ed Day Escondido, CA

Mike and Brent were great young salesmen, explained the company very well, the product was well presented, installation was very high quality and excellent workmanship. Everyone was done in a very professional and timely manner!

9 years ago

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Mary Ellen tolo Winchendon, MA

So far everything has gone like clockwork. The sales rep did an excellent job explaining the process and everything was completed according to the timeline that he presented to us. Now to see our savings. I would highly recommend Vivant to friends & family.

9 years ago

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Nancy Jamaica Plain, MA

We recently had our new solar panels installed and are now just waiting for National Grid to do its thing before we flip the switch. The process so far has been great. We even had a small issue with our roof and Vivint found a great solution. Serge, our rep, has been great during the whole process. We couldn't be happier and are excited for NG to do their thing so we can start harnessing the sun!

9 years ago

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Thomas Ruiz Levittown, PA

The entire process was mostly smooth, except when talking to corporate to determine warranty responsibility. We recently replaced our roof and have a strong warranty with our roof company, but wanted to be sure the panel installation would not void that warranty or cause complications. In the end with a little suggestive motivation they worked with the roofing company to define their lines of responsibility. Michael who first met with us and the installation were very professional and worked efficiently.

9 years ago

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Milton Torres III Springfield, MA

My experience was not bad, I'm a very patience person! It took a while? Ok! Free panels? Ok. Friendly, neet crew! Ok, got the job done in one day! Great! Ok. But!!!! I was told I would save half on my bill!!! Nooooo! One thing they lied about! YOU DONT SAVE HALF!!!! You save 20 to 30% only on the bill!!! So that's 25 to 40 bucks a month? Still you save something. Not bad for free stuff!!!

9 years ago

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Delores Hutson

Christian did an excellent job of informing us about the product, and answering all our questions The installers, likewise, did a wonderful job. They were professional and left our place with everything picked up. We are looking forward to using it.

9 years ago

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Roosevelt Rogers Glen Burnie, MD

Very impressed with Ryan and the crew that was sent out for my installation. Throughout the process Ryan was very helpful and answered all of my questions as straight forward as possible. I will definitely recommend my friends.

9 years ago

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Kyle Robinson Upper Marlboro, MD

Felipe, represented Vivint Solar expertly. His knowledge of the solar system and pleasant personality sold me on getting a system. He followed up regularly to ensure I was happy with the install. On a personal note I really enjoyed getting to know him. Felipe I wish you success, God bless.

9 years ago

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Lisa Caruso/Wayne Dilks, Jr. Pleasantville, NJ

our salesperson has been and is still wonderful. he is also our customer service rep. he has given us answers to questions, and if he didn't know the answer, he found out. he has come by the house to talk to us instead of just calling. delivery is the installation of the panels?? the installation went well as far as we can tell. we are now waiting for the inspections to be set up. after that has been completed and the service has begun, we will then know how well the installation went.

9 years ago

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Chris Miller Cummington, MA

Customer service is prompt, any questions you have are answered in a timely manner. The people are friendly and polite. My installation process was started immediately upon my agreement to have Vivint Solar install a system on my house.

9 years ago

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Chewy Garcia

After reviewing three different solar companies Vivint by far was the better of the three. First thanks to Tony for all the information on the savings that solar provide plus it's Eco friendly. And as far as the work crew...a 1, started at 8am finished before 1pm. From the very begining it was all positive with Vivint I would recommend them to family and friends.

9 years ago

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Walter Waltham, MA

The installation was problem free and was completed in a morning. This was the second attempt to install, as the first was postponed by snow. In fact, the entire team waited hours hoping the snow would abate, but to no avail. The turnaround time from install to activation was supposed to be up to 12 weeks but it happened in less than a month. Very impressive. My only suggestion is to get an app to allow me to track the production and trending on my phone or tablet. The webpage offers very little information other than current day, current week and current month production.

10 years ago

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Steve Corso Bay Shore, NY

I have been a Vivent customer for just over a year now, and from start to finish, they were professional and efficient. The panels have saved me over $1200 just this past year alone. I strongly recommend Vivent Solar to anyone eligible looking to go solar.

10 years ago

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Marilyn Barry Lawrence, MA

My experience with Vivent has been positive. All work was completed on time and I was always kept up to date on what was happening. All staff and workers were knowledgable and pleasant. I would definitely recommend Vivent to friends and family...and I have already done this.

10 years ago

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Jenn Grace Windsor, CT

We worked with Jon Manfre in getting solar panels put on our house. Jon has been amazing. Walked us through every part of the process - which there are a lot of steps - and has explained everything in great detail. We've already recommended Vivint to others based on our experience with Jon.

10 years ago

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Carrie Henninges Hamden, CT

Just got my solar panels installed and they look great . Thanks guys and thank you Josh for all your help. I would recommend Vivintsolar to anyone who is interested in going solar or would like to get more information on solar power. Can' t wait till the town inspection is done and the panels are turned on.

10 years ago

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Katrina Calvert Boschetti Peabody, MA

Love my solar panels! May will be the 2nd month without an electric bill and we still have credits! I can't wait to see my savings this summer! Definitely use Vivint if you want to go solar, they really know how to explain how the process works and what to expect!

10 years ago

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Rich Melloni Wareham, MA

The Vivint Solar experience has been seamless and cost efficient. The panels are well installed and the internet modem connection and auto bill pay save me time on tracking and paying for energy consumption. I save on average about 20-30% per month off my electric bill using the panels they installed on my home. I would highly recommend them.

10 years ago

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Charlie Tyros Chelmsford, MA

We have now had our Vivint Solar Panels for two winters and pleased to report zero issues. The entire process from Sales, Installation, Billing and Service have all proven seem less and completely trouble free. We continue to be highly impressed with the process and recommend the system.

10 years ago

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Joseph Ambrose Amityville, NY

From Beginning to end, Signing the contract, to Installation, test, and final inspection, Vivint Solar has been outstanding! The permitting process was painless. Because I didn't have to do it! All I was asked to do was go to the town hall and make an appointment with the building inspector. That was it. I really LIKE getting my electric bills from the GRID now….. Thank you Vivint.

10 years ago

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Art Kosiorek Methuen, MA

Every thing that we've had to deak with Vivint Solar company as been aboveboard and we have no complaint at all. From the salesperson to the installers to the support personnel, I have found everyone to be courteous and helpful, I would recommend Vivint for solar panels to anyone and I have.

10 years ago

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Jeanne Fernandes Wareham, MA

We had an electrical problem and even though it turned out not to be a Vivint issue the support team of electricians and our service rep DJ were wonderful. Prompt, knowledgeable and diligent until the problem was solved. Service above and beyond!

10 years ago

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Sandy Pirello Lowell, MA

Vivint Solar was an absolute pleasure to deal with from start to finis. Not having to spend 1 penny and saving a ton of money was the best part. Every person I have dealt with at the company has been great too, especially Hilary Anderson, she was the best!

10 years ago

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Gail Perreault Lowell, MA

We were very happy with our support from Hillary Anderson . She was always available to help us with any questions , and in a timely manner, with the beginning process of our installation and still is. We are happy with our decision to have vivint solar panels for our energy.

10 years ago

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Jennifer Costa Boston, MA

Hilary Anderson is wonderful to work with. She is always very prompt with answering any questions. She truely cares about her customers, referring to them as her "family". I have had my panels up for a little over a year now, and it's been more than a year since I've paid any money to National Grid! The savings are incredible!

10 years ago

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Alexis Beauchesne Dracut, MA

Hilary was great and got everything we needed to go solar like she said she would! She was very efficient and always courteous when we spoke. If she didn't know the answer she would find out for us super quickly. She is the reason we chose Vivint and not another solar company!

10 years ago

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Michael Anthony Princeton, MA

Vivint Solar was tops in getting us into solar energy at home. Hilary our rep took care of everything from top to bottom and helped us choose the value of Viviint over competitors we talked to. She is always available for any follow up even though we are up and running and watching my electric bill drop!

10 years ago

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Eric Corwin Essex, MA

A person stopped by my house and made me aware of the program. He was very professional and explained all of the aspects clearly. It is now 4 months later and my system is up and running great. I have recommended Vivint to many of my friends and neighbors. I am very happy. Thank you.

10 years ago

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Jackie Bazzinotti Rockland, MA

I can easily say that Vivant Solar has saved me $3600/year and that's a low estimate. Thank you Vivant?. And I thank James for being my sales rep. He is not only knowledgeable and professional he's also very personable and allowed me to break down my fear about solar panels. So thank you from the bottom of my heart?

10 years ago

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Doug Newburyport, MA

I've been very happy with Vivintsolar. It was installed in 30 days after signing the agreement. Another 10 days for National Grid to install their net meter and for city inspection approval. The installation was professional and the 23 panel 6Kwh system has generated about 185 Kwh over 10 days since coming on-line Sept 3rd.

10 years ago

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Nina Marlborough, MA

You will save money with vivint solar. They are the best solar company that exist out there! I would recommend this company to anyone that wants to save money on electricity! They are great and provides a great program that I think all should try to see if they qualify. Go with Vivint solar the best solar company out there

10 years ago

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Brandon M Lindon, UT

I was skeptical first, in fact my wife shunned the rep the first time she met him. After we had several bids from similar companies, Vivent solar was the best option for us. Not only was it the best option but they were more professional and prompt.

11 years ago

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Scot L. WA

Tentative on the installation. It took three tries and over a month of waiting. One crew came and told me they had to install it one way with cables running all over the rooftop. The next crew came and told me they could install it with the cables in the attic, but the inverter would be over on the side of the house about 20 feet away from the panel. It ended up being installed the way I wanted, but it was a winding path getting there. Cudos to the crew that finally got it done! Let’s hope there aren’t any glitches in finally getting it permitted and turned on!

4 years ago

Reply from Vivint Solar

Thank you for sharing your story, Scot. Your feedback helps us to keep improving your solar experience. We appreciate you bringing it to our attention, and if there's anything else we can do, please let us know at online-reviews@sunrun.com. Thanks for choosing us as your solar provider!

Aug. 9th, 2021

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Chris Ricci Los Altos, CA

My Rep., Matt B., was great with communication. Paperwork took extremely long to get done prior to signing docs. Repeated doc. signing of same information was a little annoying. Roofing took twice as long as it should have, stopped work due to crew not having updated work order and not installing something we are paying extra for. Solar install went very smooth. A+ for solar install crew!

4 years ago

Reply from Vivint Solar

Thanks for reaching out, Chris. We're happy you've been enjoying your new solar energy system! I'm so sorry to hear that the paperwork and roofing took longer than expected. We work hard to deliver the best service in the industry but sometimes we make a mistake. We appreciate you bringing it to our attention, and if there's anything else we can do, please let us know at online-reviews@sunrun.com. Thanks for being part of our solar community!

Jul. 12th, 2021

Vivint Solar Reviews