Vivint Solar: Read 1,181 User Reviews From Real Homeowners

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Serena Young

Thanks, Karl! We're very happy with our Vivint system.

8 years ago

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Alisha Crocker Rialto, CA

Helpful every step of the way, and were informative

8 years ago

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Donna HEss Woodland, CA

I have had a wonderful experience with Vivint.

8 years ago

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karl Castellanos Phoenix, AZ

Very good customer service and account manager

8 years ago

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Zuleima torrellas Salt Lake City, UT

Ok

8 years ago

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Mary Ellen Davis Cape May Court House, NJ

So Far --- all great Service! Mary Ellen Davis

8 years ago

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Lenin Patino Canyon Country, CA

Sales guy was great installation not so much

8 years ago

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Dave Fallbrook, CA

Amateurs. It will be some time before they make it to the big league. Lots of problems with executing the job.

8 years ago

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David O'Brien Methuen, MA

All good.

8 years ago

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Eric Stansfield Lowell, MA

Seamless and easy to understand.

8 years ago

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Bridget Billerica, MA

Awesome! We saved $400 last year!!!

8 years ago

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Dave Langan Lowell, MA

Billing was fine in 2015.Now bill just shows amount due but does not show rate or Kwh produced.

8 years ago

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c allen Oakley, CA

Vivian installeded in May 2015 and 8 montths Dec 2015 still not sent paper work to PGE for conection

8 years ago

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Michael Ingenito Brooklyn, NY

Very disappointed. They did not deliver what was promised. Have talked to company and still no help.

10 years ago

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michael Stockton, CA

So far so good

10 years ago

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annette boyer San Francisco, CA

Great savings

10 years ago

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orlando Rialto, CA

the salesperson lied set up internet service without permission didn't need it now under contract

7 years ago

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Panis Panis Escondido, CA

System not on, but they have been charging me. Their technician says I got screwed.

7 years ago

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Eva R. David

Vivint solar is a breach contract company. Does not keep up with the contract agreement.

8 years ago

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Deborah Deer Park, NY

Worst customer service. No one calls you back! You wait forever for installation or removal.

8 years ago

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odie289@aol.com Deer Park, NY

Promised 80% delivered 20%. Don't return calls. Would not recommend. Find another company.

8 years ago

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John Smith Wayne, NJ

My house roof has been leaking for over two months and no one has came out to fix it.

8 years ago

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GODisaRefuge4Us Meridian, ID

Bad company. Obnoxious sales person going door to door. Stop harassing us.

2 years ago

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Scott Curcie Wyandanch, NY

Panel caused leak and they won't fix. Customer service reception is horrendous.

3 years ago

Reply from Vivint Solar

Oh no, Scott. We're so sorry to hear this. We definitely want to make sure you have a positive experience. Please send your address and review to online-reviews@sunrun.com so that we can look into this. Thank you!

Nov. 23rd, 2020

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John

Vivint addressed my concerns in such a way that my needs have been satisfied.

6 years ago

Reply from Vivint Solar

Thank you for leaving your feedback, John. We love hearing that you've had a positive experience with us. Thank you for choosing us to go solar!

Oct. 1st, 2018

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james ursino Brentwood, CA

stay away. customer service wont return my calls STAY AWAY STAY AWAY STAY AWAY

6 years ago

Reply from Vivint Solar

We're sorry to hear you feel that way, James. If you had a personal experience with Vivint Solar, we would like to hear more about it. Please send us a private message with more details. Thank you.

Jul. 19th, 2018

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Phyllis Spagnolia Langhorne, PA

Long process

8 years ago

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John Valenia Carteret, NJ

I see no saving$$$$ very dangerous when ice falls off panels

8 years ago

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Rigoberto Diaz

they are the worst company that I ever done business

7 years ago

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Dennis J Patton

Rain damage, 2 months & still waiting for repairs

7 years ago

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james lawrence Trenton, NJ

it been 9mo. & its still not on

8 years ago

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