Vivint Solar: Read 1,181 User Reviews From Real Homeowners

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Benjamin Silva Marshfield, MA

It took Vivint seven months to finally get me on line and running. They installed the panels in July of 2015 and as of January 20th 2016 I was still not receiving any solar energy.

10 years ago

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JTansen@att.net San Jose, CA

My pge bill went from $400-$600 a month in the summertime to $175-$195 a month.... Enough said....

11 years ago

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Russell Vastine Aurora, CO

Offers a bundle of solar along with security for your house as well. Upfront about cost and friendly technician.

4 years ago

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Marion Benton Moorestown, NJ

The installers were very professional and left the area immaculate

5 years ago

Reply from Vivint Solar

Your review brightened our day, Marion! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider!

Apr. 13th, 2021

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Hugo Tellez ,

Great workers very polite and safe when entering and out the house.

5 years ago

Reply from Vivint Solar

We're thrilled you had a good experience, Hugo! Thanks for taking the time to share your feedback. We really appreciate hearing from you. Thanks for playing such an important role in our solar community.

Mar. 1st, 2021

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Laina Chico, CA

Everyone was very respectful and nice got the job done fast and efficiently.

5 years ago

Reply from Vivint Solar

Thanks for your review, Laina! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for choosing us for many more rotations around the sun!

Feb. 5th, 2021

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jonathan hopkins Farmingdale, NY

Except for scheduling the installation, crew and Joreen were excellent

5 years ago

Reply from Vivint Solar

Jonathan, thank you for leaving us a review! We're happy to hear that you had a good experience with our team! Please reach out to us at online-reviews@sunrun.com if you have any questions. Thank you!

Oct. 26th, 2020

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Passorn Jamkajornkiat Arlington Heights, IL

Tech came very quick for the installation and did pretty neat job

6 years ago

Reply from Vivint Solar

Passorn, your review brightened our day! Our goal is to provide you with the best solar service possible and we're delighted to hear that you had a good experience with us as you do your part to keep the earth clean.

Sep. 21st, 2020

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Vera Machado Union, NJ

For now i have nothing to complain about,but i still don't have the service activated.

6 years ago

Reply from Vivint Solar

Thanks for your review, Vera. Please send your address and review to online-reviews@vivintsolar.com so that we can check on the status of your solar panels. Thank you!

Aug. 24th, 2020

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Holly Ritter San Diego, CA

Everything has worked out well, except delay in city inspection and your AP which stinks.

6 years ago

Reply from Vivint Solar

Thank you for leaving us a review, Holly. We are thrilled to hear that you've had a good experience. Please send your address and review to online-reviews@vivintsolar.com so that we can look into the delays that you mentioned and help resolve them. Thank you!

Jul. 9th, 2020

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Sigal Orgad Skokie, IL

The crew was great very professional, polite and respectful.

6 years ago

Reply from Vivint Solar

This is awesome, Sigal! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for choosing us!

Jun. 19th, 2020

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Marvin Nakamura Wailuku, HI

Vivint solar employees were friendly and hard working mens!!

6 years ago

Reply from Vivint Solar

Marvin, your review brightened our day! Our goal is to provide you with the best solar service possible and we're delighted to hear that you had a good experience with us as you do your part to keep the earth clean.

Jun. 17th, 2020

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Norbert Alves , CA

So far so good everything went well they didn’t mess up my roof all is good so far

6 years ago

Reply from Vivint Solar

Your review brightened our day, Norbert! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider!

Jun. 4th, 2020

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Bmiranda Santa Maria, CA

All is done with professionalism, efficiency & done with great service!

6 years ago

Reply from Vivint Solar

We're thrilled you had a good experience! Thanks for taking the time to share your feedback. We really appreciate hearing from you. Thanks for playing such an important role in our solar community.

Apr. 28th, 2020

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C.M. Dwyer Vernon Hills, IL

The installation took a very long time, abd they left a lot of trash around our house. They seemed rather distracted.

6 years ago

Reply from Vivint Solar

Thank you so much for letting us know, we are sorry that this was your experience. Please send your name, address and review to online-reviews@vivintsolar.com so that we can look further into your concerns. Thank you.

May. 5th, 2020

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luvbubbles Menifee, CA

Costs more than I thought it would. Refuses to send out a paper bill! Have to auto pay to even see your bill online!!

6 years ago

Reply from Vivint Solar

We appreciate the feedback. We're sorry to hear this. While savings will vary widely based on your usage, location, etc. we definitely want to make sure you're getting the most out of your solar system. We have sent you a private response with our contact information so that we can help resolve your concerns. Thank you!

Mar. 12th, 2020

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Brian Milligan Lehi, UT

amazing experience with this company. they treated me with honesty and respect

6 years ago

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Paul Albuquerque, NM

The crew was on time, courteous and very good at their jobs. Very professional.

7 years ago

Reply from Vivint Solar

Thanks for your review, Paul! Our goal is to make going solar easy and enjoyable and we're so happy to hear that you had a good experience with us. Thanks for doing your part! We hope you continue to enjoy the benefits of clean energy for many years.

Aug. 2nd, 2019

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Dennis Campbell El Cajon, CA

Fast efficient very pleasant people even in the rain I did a great job

7 years ago

Reply from Vivint Solar

Hello Dennis. We love hearing you had a positive experience with the operations team. Thank you for choosing us as your solar provider.

Mar. 6th, 2019

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Unhappy Customer Eugene, OR

Misleading sales practices, opaque requirements, unhelpful customer service, stay away. There are plenty of good companies out there, avoid this company.

8 years ago

Reply from Vivint Solar

We're sorry you feel this way. We would like to hear more about your experience, so we can work to remedy the situation. Please email us at with more information on your interaction, as well as your address, so we can look further into your experience. Thank you for your feedback.

Aug. 21st, 2018

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Cauncenet Brown Perris, CA

We regret the day we had solar panels installed with Vivint. Our electric bill has not been lower like they promised. Our bill electric bill is higher. We HATE Vivint Solar.

8 years ago

Reply from Vivint Solar

Cauncenet, we are sorry for any frustration we may have caused. Please email us your address or service number to so that we may locate your account to further assist you.

Mar. 17th, 2018

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J campo Bristol, PA

My rates went up after switching to Vivint and my sales representative was misleading by telling me they would decrease. Terrible customer service in addressing this issue.

8 years ago

Reply from Vivint Solar

J, we are sorry for any frustration we may have caused. Please email us your address or service number to so that we can locate your account to further assist you.

Mar. 7th, 2018

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Stefan Tampa, FL

I loved it everyone else must have trees because it does what it says!

8 years ago

Reply from Vivint Solar

Stefan, thank you for going green with us and for your review.

Feb. 13th, 2018

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MATT Sert Beaumont, CA

Very good company. Good sales personel. Very good technical.

8 years ago

Reply from Vivint Solar

Thank you for taking the time to leave us a review, Matt. We greatly appreciate your time and are happy to hear that you have had a good experience with our company.

Jan. 18th, 2018

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Dori Salinas, CA

Reading reviews tells me NOT TO GO FORWARD WITH THIS COMPANY! THANK YOU . I have read enough to make an informed decision Customer service is key not a great sales pitch.

8 years ago

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Collin Pick Palm Harbor, FL

Great service. Able to explain everything without pushy sales tactics.

8 years ago

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Vincent DeSantis Springfield, MA

Excellent experience. Every detail explained. Workees very professional

8 years ago

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Melissa Frawley West Hartford, CT

Very informative when answering all ?'s in clarity. Very respectfull.

8 years ago

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Robert J Sweeney Beaufort, SC

The biggest fly by night operation I ever delt with biggest mistake I ever made wish I could have it taken off my house I don't even care about the savings very blind sided

8 years ago

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kenn brinck Mine Hill, NJ

There were delays and miscommunications - field tech staff were good, when here. Sales staff and customer relations very, very poor

8 years ago

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Gary Ogle Phoenix, AZ

Our unit has been down for 1 month and we keep getting the run around about it getting fixed. They keep telling us they are waiting for parts. Not very happy.

8 years ago

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Eugene Hagon Surprise, AZ

I have spoke with the IT department numerous times from 6-2017 till present day and there is no resolution yet. If I had the chance I would not use them again.

9 years ago

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Mr. & Mrs. Gerald Smith FL

It just took quite a while between the installation and the system being activated.

9 years ago

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Gene Shore Santa Barbara, CA

Furman, my cust rep was great. Company service in all areas was great.

9 years ago

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Tony Ferrara Escondido, CA

I was lead to believe is would help reduce my bill by 40% .This turn out to be a lair I saved less then 4%. I see no value in this company. Special in their sales approach.

9 years ago

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JD Hersh

Simple process and great company. Definitely would recommend Vivint Solar

9 years ago

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David Starr

We found Toby to be very knowledgeable with his product. He was polite and courteous.

9 years ago

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Crystal Beatrice Quincy, MA

Overal experience was good. Long but hopefully worthwhile in the long run in cost savings.

9 years ago

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Emmanuel Vazquez

Excellent!! Great install, customer experience, and performance!

9 years ago

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Tyren Hairston California, MD

Services were great! Solar panels has reduced my electricity bill in half.

9 years ago

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Robert Leonard

Great group of guys very helpful, both sales and Install thank you

9 years ago

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Sharon Mora MD

Installers were wonderful! Explained everything in detail and left no mess.

9 years ago

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Celina Hernandez Elk Grove, CA

I live in CA and my parents just got Vivint. Horrible with the process. They have had the panels on for almost three months and have yet to hear anything.

9 years ago

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Ryan Stein Kerman, CA

None of the offer in the sale will be in the contract. All the workers I have talked to are from out of country. Hold takes more than 45 minutes... 3 times

9 years ago

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Barbara borisuk

Happy with the service from first meeting to the final review.

9 years ago

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Ross Verbich

Everything was fantastic, it was a pleasure working with Vivint!

9 years ago

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jeff spaulding Draper, UT

Nice sales guys, good installers. Made a very easy customer experience

10 years ago

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Gerhard Blaustein Scottsdale, AZ

Karl the sales rep was very knowledgeable and up front about the system, service and costs.

10 years ago

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Danny Pau Fontana, CA

So far I like that no out of pocket and that my bill will not go over $100

10 years ago

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Dahlen Downing Salt Lake City, UT

Excellent follow-through and feedback throughout the process.

10 years ago

Vivint Solar Reviews