Vivint Solar: Read 1,181 User Reviews From Real Homeowners

star star star star star

Sherri Ann Fazzio Tampa, FL

The guys did an awesome job and were very professional.

8 years ago Edited September 14, 2021

star star star star star

Gulnar Otchiyeva Stratford, CT

Special thank you for Jeff H For detail explanstion

8 years ago

star star star star star

Penny Haines Las Vegas, NV

Every one was very helpfull & courteous

8 years ago

star star star star star

Roland Powell Parsonsburg, MD

I haven't seen results as of yet but hopefully will soon

8 years ago

star star star star star

CharlesStultz Lynn, MA

The man was very nice and very knowledgeable.

8 years ago

star star_border star_border star_border star_border

paul Warwick, RI

sales person was high pressure didn't want to listen very iow price to low not comparable equipment to others. this has to last 25 years

8 years ago

star star star_border star_border star_border

Dave Panelli Pittsburg, CA

Installation and delivery went okay; customer service is okay. I can't too much more its only been working for 1 month.

8 years ago

star star_border star_border star_border star_border

Kristen Leonard

Horrible company. Install completed in November and system still not working 8 months later. Customer service ignores most of our emails and calls.

8 years ago

star star_border star_border star_border star_border

LINDA

Terrible solar my house almost burnt down. Vivint won't take responsiblity for there own solar breaker I want solar panels off my roof.

8 years ago

star star star star star

Joe Moore

Chris was great. He made the process simple.

8 years ago

star star star star star

Cody mashburn

Justin M was an excellent sales person

8 years ago

star star_border star_border star_border star_border

Joe Whitney Worcester, MA

Customer service is lacking. Very hard to communicate with a person who is other than a "yes" person". Poor follow up after calling in complaint.

8 years ago

star star star star star

Janet Hoelldobler Centereach, NY

everything is great saving money bills on time.

8 years ago

star star star star star

Rich Lehuta Jackson, NJ

Very easy process professional service by all .

8 years ago

star star_border star_border star_border star_border

John Perez

Service next day. Signed up a year ago. Paid themail $2100.00 to remove to reroof. Hasn't made anything but my blood pressure on up

9 years ago

star star star star star

Randy Bronson Pomona, CA

sales person was knowledgeable and thorough

9 years ago

star star star star star_border

Matthew Gable Willow Grove, PA

Very friendly staff. Installation did not take as long as I originally thought.

9 years ago

star star star star star

Ben Owens Tempe, AZ

Tori *** was great!!! Very knowledgeable and helpful!

9 years ago

star star star star star

Trevor Thomas Springville, UT

Great to work with and install was very fast.

9 years ago

star star star star star

Casey Nielson Issaquah, WA

Sales rep was very thorough and professional.

9 years ago

star star star star star

Aubrey Pino Maricopa, AZ

Tori K. Is amazing. I love vivint solar.

9 years ago

star star star star star

Ronald Hernandez San Diego, CA

So far so good

9 years ago

star star star star star

Art Rio Ranch Rio Rancho, NM

The process what painless ;-)

9 years ago

star star star star star

Fred Radosevich Albuquerque, NM

Very easy process and they keep you informed of the status

9 years ago

star star star star star

Mark fair Boston, MA

Amanda was knowledgable ,very ambitious !

9 years ago

star star star star star

Ken Adams Chicopee, MA

Excellent all around

9 years ago

star star star star star

Andrew Maida New Milford, NJ

Awesome

9 years ago

star star star star star

virginia joanis Worcester, MA

Very good salesman. Courteous and very informative.

9 years ago

star star_border star_border star_border star_border

Steven L. Chait Newark, New Jersey

Seamless until my town inspection and local power company got involved, now at a standstill, installed 7 months ago, still not turned on.

9 years ago

star star_border star_border star_border star_border

Sharron Camaratta Ramona, CA

Worst customer service ever after the panels are installed. Signing with Vivint was the biggest mistake I made as a home owner. Savings are minimal

9 years ago

star star star star star

Amalia Villa Lawrence, MA

My salesperson was awesome and the panels look great

9 years ago

star star star star star

Shelley Buzzards Bay, MA

Good service all around

9 years ago

star star star star star

Berkis Fuentes Lawrence, MA

My salesperson Luis was helpfull and very polite

9 years ago

star star star star star_border

Janet Salter Gardner, MA

Hillary Anderson has provided us with excellent customer service.

9 years ago

star star star star star

CSF Billerica, MA

Excellent customer service!

9 years ago

star star star star star

Ted reardon Auburn, MA

Everything was explained in easy to understand terms

9 years ago

star star star_border star_border star_border

Amy Boren American Fork, UT

They gave a quote that was so crazy expensive. Then we found out our homeowners association doesn't allow solar panels.

6 years ago

Reply from Vivint Solar

Hi Amy, we are sorry to hear about your frustrations. Please send us an email at if you have any questions or concerns that we can help resolve for you. Thank you!

Oct. 8th, 2019

star star star star star_border

Julio Robert Apple Valley, CA

Good Customer service, just got my Solar panels installed.

4 years ago

Reply from Vivint Solar

This is awesome, Julio! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for choosing us!

Nov. 17th, 2021

star star star star star_border

Crystal Joven Porterville, CA

The install team was quick and efficient.

4 years ago

Reply from Vivint Solar

Thanks for your review, Crystal! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for choosing us for many more rotations around the sun!

Jan. 25th, 2021

star star_border star_border star_border star_border

Hesham Shaalan Westbury, NY

Terrible customer service. My roof was leaking under the solar panels. So I called to report it and nothing was done!

5 years ago

Reply from Vivint Solar

Oh no, Hesham! We're so sorry to hear this. We definitely want to make sure you have a positive experience. Please send your address and review to online-reviews@sunrun.com so that we can look into this. Thank you!

Nov. 3rd, 2020

star star star star star_border

Jorge Los Angeles, CA

Very professional and treated me very professional

5 years ago

Reply from Vivint Solar

Your review brightened our day, Jorge! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider!

May. 8th, 2020

star star star star star_border

Toby Hampshire San Diego, CA

Good product, saves us money, prompt customer service.

6 years ago

Reply from Vivint Solar

Hi Tammy, we are sorry to hear about your frustrations. Please send us your address to so that we can look further into your concerns. Thank you for reaching out.

Jun. 12th, 2019

star star_border star_border star_border star_border

Janice Ramona, CA

BUYER BEWARE: Vivint Solar damaged my roof tiles during installation and is refusing to take responsibility for repair.

6 years ago

Reply from Vivint Solar

Hello Janice. We are sorry to hear about your frustrations. We would like to look into this further. Please send us an email with your address to . Thank you.

Mar. 18th, 2019

star star star star star_border

John Bayville, NJ

They have delivered on everything they promised thus far.

7 years ago

star star_border star_border star_border star_border

Robert McIntyre

My true-up bill last year was over $700. My total electric bill for the year was $300 more then the year before.

8 years ago

star star_border star_border star_border star_border

Philip D. Goff Fitchburg, MA

website is TERRIBLE and TOTALLY impossible to use. Wish with email notice of bill you would include KWH used.

8 years ago

star star star star star_border

kathleen

fast and easy....very helpful and couteous

8 years ago

star star_border star_border star_border star_border

mike

Customer Service is a nightmare. 6months and counting since panels were installed still not operational

8 years ago

star star star star star_border

Lark Reynolds

Tom was patient and answered all our questions.

8 years ago

star star_border star_border star_border star_border

ALEXANDER WILLIAMS Washington, DC

Can never get them on the phone, they say leave your number and will return your call. NEVER HAPPEN!! WHAT A JOKE.

9 years ago

Vivint Solar Reviews