Vivint Solar Reviews
5.8
Overall Score
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Lisa Brege Buffalo Grove, IL
Really had a great experience working with Vivint! Stacey was great to work with- very patient, and responds quickly to my inquiries. The only suggestion I have is when I stalling the panels- please try to schedule the whole job I. 1 day. The guys had to come back- on a Saturday but it was early in the AM. Made for a long day- but the guys were also great to work with! Clean, respectful and courteous!
4 years ago
Reply from Vivint Solar
Lisa, your review brightened our day! Our goal is to provide you with the best solar service possible and we're delighted to hear that you had a good experience with us as you do your part to keep the earth clean.
Oct. 26th, 2020
happy customer Chula Vista, CA
I liked the excellent customer service that your sales manager Guy B provided. He was knowledgeable, informative, easygoing (not pushy at all), attentive (responded to questions right away) and professional. So far the entire experience from initial conversation to the install had been pleasant. One thing I do want to mention that I noticed at the start of the install was that one of the installation workers entered our home’s property without wearing a mask. It was brought up to the install person in charge and the issue was corrected immediately.
4 years ago
Reply from Vivint Solar
We're thrilled you had a good experience! Thanks for taking the time to share your feedback. We really appreciate hearing from you. Thanks for playing such an important role in our solar community.
Jul. 14th, 2020
Merrie Friberg Shinn San Diego, CA
Our sales person, Devereaux S, was terrific! He was very patient explaining the program with enthusiasm. He was dependable, punctual and well-groomed. The work crew were on time and worked hard and did a good job too.
I would definitely recommend your company. At the time of the sales presentation, I had no desire to have solar panels, but your program convinced me. We are anxious to see the system in action.
And no, Mr, S is not my grandson nor had I ever met him before.!
4 years ago
Reply from Vivint Solar
Thanks for your review, Merrie! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for choosing us for many more rotations around the sun!
May. 15th, 2020
Milton L Patton Salinas, CA
I am a perfectionist. The work was done up to my standards.
But the time frame for the work was unrealistic.
Firstly it takes time to prepare a crew and equipment for a job. Second it takes travel time to reach a job site. I was told to be prepared for their arrival by as early as 7 A. M. But to expect the arrival by 7:45. The crew arrived about 8:30.
Thirdly I was told the work would be completed by 11:00. It was completed before 3:00 except for stowing of tools. I pressed the crew to leave by 3:00.
My wife is a hero. She works 6 days a week caring for autistic children. She has to be at work by 3. If she is late the children become highly stressed. She lost a work partner last week because of the death of her partner's husband. So the children are very worried about my wife's care for them. It is critical that time estimates are accurate.
I left with her before the crew had finished packing at a few minutes after 3:00. She was a few minutes late to her caregiving.
When I returned I was satisfied with the quality of workmanship but found a forgotten hardhat and cone. The items are on my front porch waiting to be picked up by a crewman or thief when they are in the neighborhood.
Since I am a new customer my given rating is not accurate. Also I have not made a payment yet so I am neither a paying customer or a non paying customer.
4 years ago
Reply from Vivint Solar
Thanks for your review, Milton. We're thrilled you've had a good experience with us. I'm sorry to hear that our installers didn't meet timeline expectations. Can you send us a private message with your location so that we can follow up with the install team? Thanks again for bringing it to our attention. We're so glad to have you in our community!
Apr. 28th, 2020
Hampton Hoge Centreville, VA
The equipment installation was made at the time I was told and the installers were very considerate and did their job very timely in the amount of time I was told it would take. I was told the installation would be inspected and approved before it would be fully operational. I look forward to the system working and saving me the money I was told it would.
4 years ago
Reply from Vivint Solar
Thanks for your review, Hampton! We hope you continue to enjoy the benefits of clean energy for years to come. Thanks for doing your part to take care of our earth.
Apr. 28th, 2020
Laura Mokry Algonquin, IL
We had the Vivint Solar team out the other day, they were kind, professional and extremely respectful during this install. They made sure we were happy every step of the way and showed compassion through this rough time, while respecting our stay at home issue and never came inside our home and respected the 6 foot space restrictions currently in place! Thank you!
4 years ago
Reply from Vivint Solar
Laura, your review brightened our day! Our goal is to provide you with the best solar service possible and we're delighted to hear that you had a good experience with us as you do your part to keep the earth clean.
May. 5th, 2020
Manjit Fremont, CA
It all started with Chris L coming to my office to give a presentation about Vivint Solar. He took his time to explain the process and the benefits of Solar. Chris kept communication along the way and made himself available whenever I had questions. So far the process has been very smooth. Just got my installation done yesterday and now just waiting for the city to inspect. By the way, installation crew was very efficient as well and explained the process. Can’t wait until it’s all done and I start getting energy from Solar. Thanks Vivint Solar and Chris for great Customer Service.
4 years ago
Reply from Vivint Solar
Thanks for your review, Manjit! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for choosing us for many more rotations around the sun!
Feb. 12th, 2020
Jim Springfield, MA
We have had the Vivint Solar Company install solar panels on our roof in which we’re faulty. They were supposed to be coming to fix the roof from the leaking caused by the solar panels. Putting up critter guards they left off on our driveway side of our house and raising up the panels to prevent any other damage. Reinstalling the rest of the panels they took off. So far we had a roofing contractor come over to access the damage to our roof putting a patch on the holes with grey shingles on a brown roof as well as the new holes to be fixed left putting a metal patch without shingles also leaving insulation and mites all over the attic that needs to be cleaned out professionally. This has been going on since 2019 Now going on September 15th 2020. We are still waiting for the roofing company to fix the damage to our roof and attic in which we have found more holes from the solar panels not leaving a gap at the bottom only a half inch in which caused the softness in the roof from the rain and snow not being able to drain out. Thanks to Vivint Solar for all your help in this matter.
UPDATE;
We are now very happy to say that the guys came over and fixed everything
RESOLVED
4 years ago Edited September 14, 2021
Reply from Vivint Solar
Hi James, We are sorry to hear that you have been frustrated with your experience in going solar. Will you please send an email with your address to , so we can look into your account? We would like to help resolve your concerns. Thanks!
May. 9th, 2019
Kathy Warrington, PA
We have had Vivint for several years now and it has been great. Our electric bill dropped immediately. Most spring/summer/fall months our electric bill is under $20. And the solar portion is about 1/2 of what the original electric bill was. Our house is total electric so this makes a big difference. The install took a while due to permits and all, but when the finally were able to install the system all went smoothly, fast and they cleaned up after themselves. Overall I am very pleased
5 years ago
Reply from Vivint Solar
Thanks for your review, Kathy! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you and we're delighted that you're part of our solar community. Thanks for doing your part to protect our earth.
Aug. 16th, 2019
Lynn James Bakersfield, CA
Daniel the salesman was great! At first, my credit was just below the point of being eligible, so he hooked me up with a credit company to fix the errors on my credit, free of charge. Then he had my circuit box replaced with a brand new one, free of charge, then he had the solar panels installed. Everything went so smoothly and now I’m looking forward to a smaller electrical bill.
5 years ago
Reply from Vivint Solar
Hi Lynn, thanks for leaving us a review. We are thrilled to hear how helpful our sales representative was. Our goal is for going solar to be easy and enjoyable, and we are happy you had a positive experience. Thank you for choosing Vivint Solar!
Aug. 13th, 2019
MQcapecod Hyannis, MA
Thiago stopped by a few months ago and discussed the solar options for us. He has been absolutely great to work with. He has been attentive and always responds and updates us! We tried to get solar before but didn’t qualify because of a few trees around our house. Thiago helped take care of trees and got us approved. The install went great, the guys did a good job. The process took longer but now that the system is up and running we are thrilled to be saving on our electric bills.
5 years ago
Reply from Vivint Solar
Hi, we love hearing that you've had a great experience with Thiago and that you are seeing the benefits of going solar. Thank you for your review.
Jul. 12th, 2019
David Antioch, CA
I was contacted by a Vivant Solar repesentive, Brian S, and I was un sure about solar but he convinced me about solar. He explained solar to me and explained what Vivant can do, and I was happily surprised after it was installed and am enjoying the savings that solar will give you. I am happy that Brian S knocked on my door for the 3rd time and finally convinced me to go solar ..Thank you Vivant and thank you Brian S
5 years ago
Reply from Vivint Solar
Hi David, thank you for leaving us a review. We are pleased to hear that Brian was professional and that you have had a great experience with us. Thank you for choosing Vivint Solar.
Jun. 18th, 2019
Jim Springfield, MA
We have had the Vivint Solar Company install solar panels on our roof in which we’re faulty. They were supposed to be coming to fix the roof from the leaking caused by the solar panels. Putting up critter guards they left off on our driveway side of our house and raising up the panels to prevent any other damage. Reinstalling the rest of the panels they took off. So far we had a roofing contractor come over to access the damage to our roof putting a patch on the holes with grey shingles on a brown roof as well as the new holes to be fixed left putting a metal patch without shingles also leaving insulation and mites all over the attic that needs to be cleaned out professionally. This has been going on since April 24 th 2019 Now going on January 15th 2020. We are still waiting for the roofing company to fix the damage to our roof and attic in which we have found more holes from the squirrels nesting that are attractive to the sow bean wiring as seen on PBS and other channels to naw on. Thanks to Vivint Solar for all your help in this matter.
UPDATE
We are now very happy to say the crew came and fixed everything
RESOLVED
5 years ago Edited September 14, 2021
Reply from Vivint Solar
Hi James, We are sorry to hear that you have been frustrated with your experience in going solar. Will you please send an email with your address to , so we can look into your account? We would like to help resolve your concerns. Thanks!
May. 9th, 2019
Kevin Roberts Brentwood, NY
We contacted them no door to door salesman.Vivint did the planing,permits and inspections.All without problems of delays.I would gladly recomend them! We also had no issues with anyone involved with our contract and received a bonus when the system went operational.The best part,our electric bills were cut in half,and with some of the highest rates in the country this was indeed a extremely big deal.This was excellent choice for us.
5 years ago
Reply from Vivint Solar
Hello Kevin. We are happy to hear that you've had a positive experience with us and that you are seeing the benefits of solar. Thank you for choosing Vivint Solar as your solar provider.
Apr. 15th, 2019
James La Monda Leicester, MA
We got Vivint about five years ago and it's been great. Our bills are down from past bills. We're paying less then $90 with both National grid and Vivint all year long. The summertime we go to the minus side with National grid. I'm very happy with the salesman, the installers and the electricians who completed the work. I would have no problem recommending them to friends and family.
5 years ago
Reply from Vivint Solar
Hi James. We love hearing that you had a positive experience with the sales representative and our installation team. It is great to hear you are seeing the benefits of solar. Thank you for choosing Vivint Solar.
Apr. 8th, 2019
mark haskins Rensselaer, NY
We have had Vivint for over 2 years.....no pressure sale and 1 dollar up front. At the time there was the federal tax credit. Our electric bill has been less than half of what it was and at times we have had a negative balance with the power company. We referred three neighbors here in upstate NY and not one person has been dissatisfied. I normally do not leave revues on websites but we are happy with the choice especially after meeting with competitors who were thieves.
5 years ago
Reply from Vivint Solar
Hi Mark. We are happy to hear that you have had a positive experience with us and you are seeing the benefits of solar. Thank you for your review.
Mar. 29th, 2019
Kitty Cha Marysville, CA
Our Rep was great with follow up and everything until we signed the agreement and got our solar. He than avoided us after the solar was installed. He promised us a $500 bonus check for me and my mother in law for signing up with him and that it can take up to 4-8 weeks after our solar was installed, which was fine, but that was a lie. This is the 3rd time we've called in and asked were our bonus check was and all they did was kept resending a new check by mail. Its now a year since we got the solar and still, no check. This is the worst customer service experience I had. The worst part, I referred two friends to vivint at the end of 2018. They also got the same bonus agreement. I hope they don't go through the same thing I went through. I will not again refer anyone I know to them again.
5 years ago
Reply from Vivint Solar
Hello. We are sorry to hear about your experience. Can you please send your address to so we can look further into your account? Thank you.
Jan. 22nd, 2019
Sdoop27 North Dartmouth, MA
Thiago stopped by my house early 2018 offering solar, the bills were pretty high with Eversource so I decided to move forward. It’s been a great experience so far. Thiago took care of everything for me, updating me periodically on the process. I’ve had my system turned on for almost a year and saving a good amount. Even recommended Thiago to a good friend who now has solar as well.
5 years ago
Reply from Vivint Solar
Thank you for leaving us your feedback! We’re happy to hear that Thiago did a great job. We appreciate your business.
Jan. 18th, 2019
David Foley Methuen, MA
We have had vivint solar panels for a few years now. We have had no issues with the company or our rep. Enos H is very professional and forth coming with all information in the process. He has followed up with us to make sure we are happy. He helped us when we first went solar as well as when we just added more panels recently. Vivint also checks in to make sure we are satisfied. We recommend Enos and vivint to everyone. We have never had an issue with our roof from the panels.
5 years ago
Reply from Vivint Solar
Thank you for leaving your feedback, David! We’re happy to hear that Enos did a great job and took good care of you. Thank you for doing business with us and we look forward to working with you more.
Jan. 2nd, 2019
Jmooo North Dartmouth, MA
It was great working with Thiago and Vivint. The install looks great and the production so far has been good. Total process took around 3-4 months start to finish. I got turned on in July and still had a couple $40-$50 bills from a Eversource. In retrospect I wish I added a couple more panels to completely eliminate the bill might end up adding in the future.
6 years ago
Reply from Vivint Solar
We're glad Thiago took good care of you! Thanks for going solar with us.
Oct. 22nd, 2018
Christine Weston Thousand Oaks, CA
Brannon M from Vivint Solar was such a pleasure to work with. He came to us and followed up each step in the process. We have been wanting to go solar for many years but thought we didn't have the money or the time to make it happen. Vivint made it easy and with no cost to us. We just get to reap the benefits of lower energy rates for years to come.
6 years ago
Reply from Vivint Solar
Hi Christine, We're glad Brannon M. took good care of you! Thanks for going solar with us.
Sep. 24th, 2018
James U Bakersfield, CA
We lease are solar panels can’t get Vivint Solar app to work several emails no response. Didn’t even know I could check the panels to see if there working by the panel tell I read reviews. I’ve had good luck. Only complaint is no one told me about the utility true up bill. PG&E charges me 650.00 a year for having solar. Yes the bill is for electricity transfer and storage fees. I purchase electricity 18 cents per kilowatt and sell excess to PG&E foe 1/2 a cent a Killowatt. There are solar companies who allow you to store excess electricity and use it during the night. App access. Very nice vivint doesn’t offer that all in all we save a few hundred a year.
6 years ago
Reply from Vivint Solar
Hi James, We love hearing that you're seeing the benefits of solar! Thank you for leaving your feedback.
Sep. 4th, 2018
Jill Ann Floyd Marysville, CA
Our experience with Vivint was completely positive. We met with our sales Rep Eric, were approved for a loan, were surveyed and up an running in less than 3 weeks. No damage whatsoever and we just got our first bill. $24 for gas. If there are any issues I contact Eric and he takes care of it. I don't understand why most of these reviews are so negative, but our experience was 100% positive.
6 years ago
Reply from Vivint Solar
Thank you for the great review, Jill! We love hearing from our happy customers and we appreciate your business.
Jul. 17th, 2018
Celeste Thompson Rio Rancho, NM
My experience with Vivint Solar was very positive. The company representative I worked with was Gerro P. He made certain that I understood each aspect of the process by clearly explaining what to expect and clarifying the ways solar will be a benefit to me as a homeowner along with how it will benefit the environment. He kept me well informed and always got back to me promptly when I did have a question.
6 years ago
Reply from Vivint Solar
Hi Celeste, we really appreciate the feedback about your experience with Vivint Solar and very glad to hear that Gerro took great care of you!
Jun. 15th, 2018
Denise Heffernan Springfield, MA
Vivint Solar is the very best. From the representative that gave us all the ins and outs of the solar panel industry was very knowledgable from the start until the end of the installment. We didn't have a single problem with anything. I would highly recommend Vivint Solar to anyone looking for quality workmanship to help save our economic electricity cost. Think Green Go Green with Vivint Solar Panels
6 years ago
Reply from Vivint Solar
Denise, thank you for leaving a review with us. We are happy to hear that you have had a great experience with us with no problems. We look forward to getting your system up and running.
Mar. 17th, 2018
Veronica Lipkins
Anthony M. my sales guy was very professional and thorough in explaining how Solar works and how it would benefit us. He also kelp we informed about the progress in the installation process.
The installation guys where very professional. They arrived on schedule even thought we had a little snow the night before. They explained everything to me before getting to work and cleaned up when done.
6 years ago
Ann H Horrocks Hamden, CT
Josh the sales person went above and beyond every experience that I have ever had with a sales person polite very well-informed very professional but very friendly and down-to-earth the men were here yesterday installing my solar panels were also very professional very polite executed excellent service I would go for it again if I had a choice and I need that thank you
6 years ago
John D'Amico West Haven, CT
Paul A. from Vivint contacted us in August when we agreed to solar we needed our roof replaced Paul said he can roll that into the solar payments. This was a huge help for us financially. Kellner Roofing cam in and had the roof done in one day! Saul from there was very professional the roofing crew were quick and they left my property cleaner than when they started. The Vivint crew came installed my panels upgraded my electrical panel in one day also. They again were very professional. I had 2 bumps in the road the first was the company who was to do the energy audit they did not show the day they were supposed to I made another appointment they came in and did a stellar job. The other was my utility company did not change my meter. That is what I'm waiting on today. Paul has been with me the whole way got my my inspections on days off so I didn't lose pay. As if today all head been installed and inspected I'm just waiting on the meter switch. I'm sure this will be resolved tomorrow.
Overall I'm very pleased with Paul and the Vivint team. Now i wait for it to be turned on and the savings to start.
6 years ago
Lynn Holiday, FL
My system has been installed but not yet turned on as we are waiting for the inspection. So far the process has been very professional and easy to navigate. My sales associate was very knowledgeable and able to answer all the questions that I had. He took a lot of time to explain the process to me and that was one of the main reasons why I went with Vivint as opposed to the other quotes I had. The install went very smoothly and they did a very good job of cleaning up after themselves.
6 years ago
Joe Absecon, NJ
Friendly, polite & courteous, from the sales rep to the installation crew. After installing the panels a few weren't registering online as operational, they stayed behind AND returned the next day to ensue everything was working correctly, rather than saying "we'll send someone back at a later date", (which would have been easier). Waiting for township inspector, so not much more to offer yet, but so far, so good.
7 years ago
Sue Cargill Bakersfield, CA
We've had Vivint Solar for over 3 yrs now. Best decision we've made in a long time. Before Vivint our peak summer bill was around $950. And now our peak summer bill is peak $300. the install was professional, service has always been consistent. We wish we had vivint installed a lot sooner. the other main reason we went with vivint is when we move the vivint solar energy bill is guaranteed to transfer to the new homeowner regardless of their credit. Satisfied all around!
7 years ago
Marietta Curran Smithtown, NY
We used Vivint because they had done a job at my aunt’s house. The representatives called and were very knowledgeable. They walked us through the whole process. Someone came to assess the electric panel, the roof, and our computer service. When the installers came, they were a cohesive team. Everything is checked and double-checked. After installation, another person came to inspect. We were very satisfied. After everything was done, we had a few questions and customer service was great at answering them.
7 years ago
Jason Deanseris Johnston, RI
I had researched solar power for a few years before Edwin Reyes with Vivint Solar approached me one afternoon. The RE Energy program was being offered through National Grid and it all made sense for us to make the move. Working with Vivint through the whole process was very reassuring. My sales rep stayed in constant contact with me throughout the process answering any question I had and was proactive in keeping me informed about the time table and process. I would recommend Vivint solar to anyone who is contemplating the idea of going Solar.
7 years ago
WME Billerica, MA
I was fortunate to have worked with Dan P who , in my estimation, has the ultimate face Vivint Solar has out in the fields. If the balance of installation, billing and fulfilling their commitment runs as Dan has promised, I will be extremely happy. I can not say enough about Dan's professionalism, great personality, and most important was the time he spent with me, answering questions, and making sure I was totally comfortable before signing contract. VIvint is so lucky to have him!'n
7 years ago
Kristina Bakersfield, CA
My husband and I are very please with Vivint. We just had their security system installed and were very pleased with the thoroughness of the employees. They made sure all our questions were answered. We've had to call the help line a few times and were very satisfied with the customer service. Our solar rep Gary S has been excellent. He's been with us every step of the way for both the security system and solar. He continues to check on us and make sure all our questions are answered. I appreciate that level of customer service. I would most definitely recommend Gary and Vivint.
7 years ago
Heather kelleher
I was extremely pleased with the my sales man . My salesman was able to answer all my questions, he actually came up with questions for me to ask I had a lot of misconceptions when it came to solar panels I will save a good amount on my electric bill just by putting in the solar panels. If I choose to sell my house this will be a benefit to the new owner. I'm extremely pleased with my decision . Most of all I feel good about the fact that I am using solar power and doing something that saves the earth . Thank you to my salesman Adam
7 years ago
Andy Flower TX
Once we signed up, the panels were up within a few days. Then the waiting game began. Very hard to contact Jason (Area manager) who took control of our account from Chad Christensen who was awesome. It took over a month for the inspection which was done by a Vivint Lead tech and someone from the city. Then another few weeks to wait for the net meter from Rocky Mountain Power (RMP). Once the meter was installed, the RMP rep said that we were good to go. When I questioned Vivint, they said that I had to wait for "official" PTO (Permission To Operate) word before I could turn my system on. When I called Vivint a few days later, they said that I could turn my system on but that I could not monitor what is being produced until they receive the official word. That's where I am right now. Overall, Vivint is a great company to go with for solar. Beautiful panels along with a awesome looking Solar Edge brand inverter.
7 years ago
David Clark
The good: I was skeptical about solar, but the salesman answered all of my questions about the PPA. It sounded too good to be true, but it isn't for me. We switched to time of day metering, are saving about $250 per month on utility bills, and we now run the air conditioning to where we are comfortable here in hot central California. We used to be in tier 4 every month in the summer ($$$$), and now we only get into tier 2 in the hot months. My system was sized well, so my true-up is minimal.
The not so good: installation took many months because they didn't have the right pads to fit our tile roof. Even after installation, it took a long time to get all the permits squared away so the system could be turned on. The customer service people were very friendly, but never got back to me, and didn't get things done. I agree with others, the website is worthless. My co-workers with other systems can tell what their units are putting out in real time. I just get to see how many trees I saved last month.
7 years ago
Andrea Chan Tampa, FL
So far the process has been quick and efficient. The Vivint employees I've dealt with so far has been terrific knowledgeable on solar energy. Everyone has been able to answer all of my questions and concerns. It is a real pleasure dealing with Camilo B, As he is very respectful and extremely knowledgeable on solar energy. Vivint Solar is lucky to have such a dynamic individual representing them in the community.
7 years ago
Steve Jacques Harvard, MA
They Are GREAT!! They called me in the middle of winter on a whim saying they would to install it earlier than scheduled. Installed in than less than a day. You cannot see any trace of panels or piping from the front of the house. Town inspector drove by my house twice looking for a house with a solar system. He was impressed he couldn't see anything. Highly recommend Vivint Solar!!
7 years ago
Laura Cain
I can only give my opinion in the area of sales and customer service because my panels haven't been activated as of yet. I wasn't even in the market for solar when Tony, my Vivint rep, stopped by. He was very knowledgeable and explained the benefits of the program. I did some research on my end and decided to Move forward with the installation. Tony has been there to answer any questions or concerns I've had so far.
7 years ago
Greg F. Rocklin, CA
My experience working with vibrant solar so far has been better than expected handling of the ARC application form and city permitting.
My sales rep Duff D could not of been better he walked me through the whole process and was extremely knowledgeable.
He was able to explain each step in the process so I knew exactly what to expect and he help me with any questions or concerns I may have had.
The installation of the solar panels took place on a Saturday afternoon and went pretty well by the team of installation professionals.
I noticed one set of panels, they were a little scuffed on the frames and there was some dust or dirt left on one of the other panels. Some of the flashing on one of the conduits looked to be a little rough and he mounting frame rail edges were a little rough as well not quite as finished mostly cosmetic concerns.
Will post another review in six months after scheduled inspection by PG&E in the city of the system receiving the approved operating authorization.
Will note energy cost savings and any customer service issues that I may experience during the time period.
7 years ago
David G.
Mike C. clearly presented and fully explained the benefits and processes that Vivint offered. He was very willing and capable of comparing their product/support with other vendors in the marketplace today. Mike answered all of my questions, set up meetings with existing customers to show and talk about their satisfaction, kept me fully informed of the progress of the paperwork, and lastly, worked with me to schedule a time suitable for me for the installation of the system.
I would definitely recommend Mike C. to anyone interested in going green with solar panels!
7 years ago
Darrel Schenectady, NY
I had a very pleasant experience right from the start. the process was a long one. Multiple, multiple inspections and every mother and his brother had to o.k. the work but, everything was explained from the get go and the work was done in a professional manner. They gave me plenty of time to get the rebate money in to knock down the principal and lower the monthly payments. I'm able to see graphically how well my system is doing via their website and I've already saved well over $200 since the beginning of the year. All in all I'd say it was a pretty good investment.
7 years ago
Tamara Nations Oceanside, CA
We own our home in Oceanside, CA. We are very pleased with the customer service we have received since signing on with Vivint. Our panels were installed quickly, and we are now paying much less to Vivint for electricity than we were paying to San Diego Gas & Electric. We have had absolutely no complaints, and when I have questions, it's easy to contact Vivint and get knowledgeable staff to answer them. Very glad we chose Vivint!
7 years ago
Carolyn Pascual Clearwater, FL
Within a few weeks, from our first interview, we are installed! Our wonderful sales agent Kristen S. Is a superbly intelligent, personable, caring woman, who knows how to do business. We really appreciate her attention to detail, and how promptly she met our needs! How refreshing to know a young person who really cares about people, and not just making a sale! We love her!
Also, our installation crew, led by Kevin, were soooo great! Everything from start to finish was handled with knowledgable professionalism. We are in Clearwater, Fl., so update your site!
7 years ago
Noelle Marie Waldorf, MD
Lexi C is one of the most knowledgeable solar reps I've ever met. I looked at Solar City as well and Vivint just blew me away. From the surveyor to the installers, Vivint was extremely professional and held my hand through every step of the way. Lexi was s pleasure to work with and I am extremely pleased with our solar system. I am so happy I chose to go solar and I hope you do too!
7 years ago
Rich
Very well Educated on solar panels and solar energy , sales rep took time to go over every aspect from start to finish about the process of buying , installing and setting up for use . Every one has been very professional and courteous with answering all questions and set up of the new solar system. The panels look amazing and it's awesome to save money on electric the bill.
7 years ago
Miguel M Soares
I worked with Vivint representative Jason D. The sale process went very smoothly, the representative took the time to explain all the options and turn around was fast. They showed me different designs which helped me make a decision. The installation was done professionally and there were no problems. The system was inspected and connected to the grid in less than two weeks! Also I was kept informed throug all the process.
I am very satisfied with the service.
7 years ago
Dirk Reynolds
Dustin Millen was an awesome, friendly person and treated us with the utmost professionalism and respect. He was honest and upfront about everything. We read great things and heard great things about the company. With the way everything went and how we were treated we can see why vivint is so highly rated. I would recommend this company to anyone and everyone! I've had a lot of solar companies contact me but Dustin and vivint's presentation was by far the best.
7 years ago
