SunPower: Read 4,360 User Reviews From Real Homeowners

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Susan Smith

Performance, professionalism, quality of employees.

5 years ago

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Scarfone Tommaso

ease of doing business with them. On time and on schedule

5 years ago

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Juan Avila Vista, CA

They are pretty fast and efficient no question about that

5 years ago

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Stephen Stevenson Ranch, CA

Very professional and caring always responsive

5 years ago

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The Kallok's Lake Havasu City, AZ

Very professional and trustworthy company

5 years ago

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Deanne Dawson Katy, TX

Great customer service and was of installation

5 years ago

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Gary H Lindale, TX

The performance, quality and choice of panels.

5 years ago

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M Wilson Lenexa, KS

I'm not saving quite as much as expected and temps not hitting the numbers we had planned.

5 years ago

Reply from SunPower

Hello M Wilson, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you

Jan. 7th, 2020

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Chewey San Clemente, CA

Great service great product and consistent performance

5 years ago

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nabo Lake Elsinore, CA

Within 3 months of installation I have non-functioning panels and no timeline for fixing this

5 years ago

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Paul F. Friant, CA

Great product with equally good customer support

5 years ago

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SG North Las Vegas, NV

The SunPower solar panels are working beautifully.

5 years ago

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Steven Salansky

Unable to reach a Sunpower representative to answer some questions.

5 years ago

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Robert Sica Chico, CA

After the system was up and running they didn't give any updates on how the system was preforming

5 years ago

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Greg Shingle Springs, CA

Easy and efficient process. No surprises

5 years ago

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David King Santa Rosa, CA

Longevity of the panels, software interface

5 years ago

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Janice Napier Pleasanton, CA

Quality, warranty, customer service , communication

5 years ago

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JIM

OUTSTANDING PROFESSIONALS FROM START TO FINISH

5 years ago

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Jennie Smith

HORRIBLE follow up. Install and run. The only follow up are random emails. No assessment of what was promised was delivered or not.

5 years ago

Reply from SunPower

Hello Mrs Smith, I'm sorry to hear that there has been a lack of communication. Providing excellent customer service is our main goal. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Nov. 20th, 2019

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Elaine Klein

Were always professional, called to update,

5 years ago

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Mark

Maintenance free after over a year of service

5 years ago

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Kat

Excellent work very efficient. Done in a timely manner.

5 years ago

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Tom Sollebarger Sunnyvale, CA

I have had on going problems with my inverter for over one year than have not been resovled

5 years ago

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Fred Lavenski Fresno, CA

They are always there when we need them.

5 years ago

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Ian Finger Clovis, CA

They have an efficient and high quality product.

5 years ago

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Gregg S.

The system hasn't worked properly since installation 3 months ago. 4 panels have failed. Still waiting on replacement parts!

5 years ago

Reply from SunPower

Hello Gregg, I am discouraged to hear of your negative experience. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Nov. 20th, 2019

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Verified Customer

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smile with sunpower

quality product with excellent customer service

5 years ago

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No name.

Good price and seamless construction. No surprises.

5 years ago

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Solar Happy

Reliable firm however I deal with Renova

5 years ago

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Steve

Combination of excellent performance and appealing looks.

5 years ago

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Jason

Our bill has been substantially reduced, but not to the degree promised.

5 years ago

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Kelvin Valenzuela and Nelson

Great service. Great savings. Friendly and professional staff.

5 years ago

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Roy

Excellent service. They stand behind there product.

5 years ago

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Richard Radziewicz

Very pleased with product performance xxxxxxx. Xxxxxxxx

5 years ago

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Larry Edwards Las Vegas, NV

SunPower takes all tax advantages and leaves nothing for the customer.

5 years ago

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Mostly satisfied

I have had great service from the beginning until the last few days.

5 years ago

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Sheila

Because they are amazing, straight forward and honest.

5 years ago

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Patti Fromang Durham, CA

Dependable honest in time fair price great customer service

5 years ago

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Rwest Wheatland, CA

Best product, best installation, best people, best warranty

5 years ago

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Jim Polder Newcastle, CA

Would have been a 5, but supplies were delayed without good communication.

5 years ago

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Robert Lincoln, CA

SunPower has exceeded my expectation as a solar panel.

5 years ago

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Mark Atwater, CA

Customer service and competitive pricing on solar

5 years ago

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Dennis Daly Sausalito, CA

Clean install, quality of panels, and warranty

5 years ago

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Lynn McGonagill Fremont, CA

Really quality PB panels with an awesome warranty.

5 years ago

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Happy Customer Grimes, CA

Excellent service and product; happy with results.

5 years ago

Reply from SunPower

Thank you!

Aug. 5th, 2019

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Jensen Chapman

All around great experience from start to finish

5 years ago

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Joseph El Cerrito, CA

Top quality product, great sales and installation support.

5 years ago

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M Schwartz

Great communication did job on time and product performing as described

6 years ago

Reply from SunPower

Thank you for choosing SunPower!

Mar. 1st, 2019

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Justin Orban

All of our contacts and service have been excellent

6 years ago

Reply from SunPower

Thank you Justin!

Mar. 1st, 2019

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Verified Customer

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WENDY LYERLA

Good service, the panels seem to be doing their job

6 years ago

Reply from SunPower

Thank you Wendy. Your SunPower monitoring app should give you all the information you need to ensure the panels are performing as expected.

Feb. 6th, 2019

SunPower Reviews