SunPower: Read 5,302 User Reviews From Real Homeowners

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Verified Customer

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Jessica Dallas, TX

We got our SunPower panels through Freedom Solar. The experience was so smooth and painless! All our questions were answered quickly and we were able to make an informed decision on the panels. The whole permit and installation process was handled expertly by Freedom Solar. The panels work great and we're excited to be able to generate energy.

4 years ago

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Verified Customer

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Marie McKee Sarasota, FL

Customer service from start to finish was outstanding. The expertise and training of everyone who came to our home to install the panels was outstanding. When we had a small hick up at the start of the panels the trained technician came immediately and took care of the computer interface problem.

4 years ago

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Verified Customer

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peter Laurel, NY

they provide a good product with the integrated inverter. This is supposed to improve reliability and I was glad to get this panel. I was a bit disappointed with the app they provide for monitoring the system production. Sunpower customer support did not provide much help. But after I contacted my installer Greenlogic they resolved my issues.

4 years ago

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Verified Customer

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CARY BLASINGAME Fairfield, CA

They were just 5! Very clear information and everything went exactly as they said. No issues at all! Love that their panels each have it's own inverter instead of only one for the whole system. Also love the 25 year parts and labor warranty.

4 years ago

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Verified Customer

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David Markwell Lakewood, CA

Easy to work with. Great value. 5 design and installation of solar panels. We have been happy with then quality of the panels. Appreciated the install crew obtaining permits and ensuring the system worked properly and efficiently. Looking forward to sunnier days, lower electric bills and making our planet cleaner for the next generation

4 years ago

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Verified Customer

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rick neugebauer McArthur, CA

the entire experience from planning to financing to service has been so easy and very thorough. The staff is knowledgeable with a ton of information valuable to the consumer. Our system is almost nonexistent because of the great design the team utilized in set up. I have already suggested the system to several neighbors in the area close to us.

4 years ago

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Verified Customer

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Scott Marstons Mills, MA

Their panels are super tough/strong/resistant to damage, and they have an amazing warrantee - parts and labor (and even disposal of any defective componants) on all componants except 1 minor piece (which has a 10 year warrantee) for 25 years. And the warrantee is transferable to new owners.

4 years ago

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Verified Customer

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Linda Fuquay-Varina, NC

Steve explained everything to us. We felt he was honest and informative. Any questions we have ever had he would answer promptly. He helped get us through the HOA paperwork. The worst part of the whole process was getting through our HOA. That was the HOA‚Äôs incompetence, and had nothing to do with Blue Raven.

4 years ago

Reply from SunPower

Linda, thank you for leaving a review. We are glad you enjoyed working with us. Have a nice day! - Abigail W., Blue Raven Solar

Feb. 3rd, 2021

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Verified Customer

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Adam Cottonwood, CA

I talked to 1k+ homeowners with solar from various companies. Some companies were hit or miss, others plain terrible but Sp customers always had great things to say about the quality of the install, warranty, and system production.

4 years ago

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Verified Customer

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Reid Briggs Placerville, CA

We worked with Solar Hut in Placerville. They were incredible. The planning, installation, and follow up was wonderful. No detail was missed. Great folks to work with. The Sun Power product has worked as promised. Their app allows us to monitor the output very easily.

4 years ago

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Verified Customer

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Jason Matic Kingsburg, CA

Stands behind their product. They were easy to get a design and quote and they stuck to the schedule and completed install on time. Their warranty is better than anyone else and they communicated all aspects of the project in a professional and very timely manner. I wish I had done this sooner.

4 years ago

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Verified Customer

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Bruce Kujawa Orland Park, IL

Good quality and workman ship. Has lowered my electric bill to $16.43 a month. This is the lowest I can pay because you have to pay rent for the meter and the cable lines. You do have to add the sunpower service fee mine is ,$83, I'm very happy with the results

4 years ago

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Verified Customer

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Julie Greenleaf, ID

They are informative, prompt, have attention to detail, and do what they say they will when they say they will. They make the process as easy as they possible can. All of the employees I've had contact with were unfailingly polite.

4 years ago

Reply from SunPower

Hi Julie, thank you for taking the time to leave a review. We are glad to hear you enjoyed working with our team. Have a nice day! - Abigail W., Blue Raven Solar

Jan. 26th, 2021

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Verified Customer

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K Ehrenhardt Eureka, IL

So far the system is operating fine. I had one day when the light on the inverter control panel was red instead of cyan. It corrected itself. It occurred before moving into the the new home so I didn't have internet access yet so I couldn't check the status on line. Which is my one complaint, the system doesn't provide a means to see how each panel is doing, it just provides the overall power capability, not at the panel level.

4 years ago

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Verified Customer

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Jim Yelvington Anaheim, CA

Customer Service was awesome all the way through the whole process. They had to hand off the baton multiple times to the roofing company because we were redoing the roof at the same time. Todd in particular is an awesome communicator and I highly recommend them!

4 years ago

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Verified Customer

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Don

I'm extremely happy with the system and the product seems really good. The installation went good and they did everything on time. They did an extremely good job on the installation. The panels look good on the house and the system gives feedback onto our computer for monitoring the solar power.

4 years ago

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Verified Customer

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Edward

Their customer support is in contact with me from time to time, but I think they could be a little better at that. The installation was done in the summer and it took about two months to be completed when originally they said it'd take 7-10 days. My energy bill was negligent, and now the bill is $0, so it's been a big blessing.

4 years ago

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Verified Customer

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Charisma Tarol

My Rep Gene N did great a job from start to finish. I'm very satisfied with my solar. I highly recommend SunPower, this company meet my expectations. All the staff involved in this project did great. I would say SunPower is the best!

4 years ago

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Verified Customer

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Hilary

When I called the Evoke company they were easy to talk with them When George came over to talk with us he explain everything .When Rachel and John came over they explain everything that we needed to know about the system .Courtney was helpful with the power on the app. When all the guys came to put the panels up they were great .

4 years ago

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Verified Customer

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cheryl yeary Denver, CO

I totally recommend Blue Raven Solar. All the employees are friendly and very knowledgeable about solar. The installers were very clean. I Love the look of their panels and I really love that I am getting energy from the sun.

4 years ago Edited January 10, 2024

Reply from SunPower

Hi Cheryl, thank you for leaving a review. We are glad you had a good experience with Blue Raven Solar. Have a nice day! - Abigail W., BRS

Dec. 29th, 2020

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Verified Customer

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Jake

I have had a great experience with Sunpower and their dealer (Legacy Solar)! They have delivered on everything they told me about my solar project, and my savings have been great! They took the time to explain all of the details about how my system will work and what my warranty coverage will be! They are very knowledgeable and customer centered!

4 years ago

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Verified Customer

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Jeff Romano

They make the most efficient panels with the lowest deterioration at the time I ordered them. The web portal shows you electric production and usage on 15 minute intervals. They were very helpfull when the system stopp responding and got it resolve in less than one day.

4 years ago

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Verified Customer

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Chris C.

We've only been paying the PG&E service fee of $10 since 2019. It was a little rough at the start because our installer had to come back several times but we had a good Rep (Tyler) at Hooked on Solar and so things were addressed as quickly as possible.

5 years ago

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Verified Customer

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Jack Kosinski

Since we have been connected, everything is positive! The entire staff was excellent...Jeff S, Charlie and Rob (installers), Vic the electrician and Brandon T. All questions answered and all done in a timely manner as promised.

5 years ago

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Verified Customer

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Leo Lohman

It works exactly like it is supposed to..The salesman was not pushy and answered every question I had.since the solar was installed I get two invoices from Xcel Energy, gas and electricity. The gas bill is normal, the electric bill has been $0.00 for the past year..

5 years ago

Reply from SunPower

Hi Leo, thank you for taking the time to leave a review about your experience. We are happy to hear you are saving with solar!-Maddie E., Blue Raven Solar

Oct. 22nd, 2020

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Verified Customer

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Debra Gieg

We went with Jeff Periera Home Energy with Sun Power. I was very impressed with how all of our questions were answered. All the paperwork was presented nicely and easy to understand. Once we decided to start the project, they make the process extremely easy. My husband and I are very pleased with the entire project from start to finish.

5 years ago

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Verified Customer

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Jason Henderson

BILL IS ACCESSIBLE AND THE EQUIPMENT APPEARS TO BE FUNCTIONING. HOWEVER, THE CREW THAT WAS HERE TOOK PICTURES OF THE ROOF UPON ARRIVAL WHICH THEY WERE SUPPOSE TO SHARE. THEY TOOK PICTURES, ONLIY AFTER I REMINDED THEM AND THEY DIDNâ€™T SHARE THEM. TODAY A ROOFER WAS HERE AND NEEDED TO REPLACE A CRACKED TILE

5 years ago

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Verified Customer

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Suvin Viswanathan

From the beginning initial design, through final design and installation, Blue Raven was excellent. The actual installation was a joy to watch. There was one oops during the Village Inspection but Blue Raven was on top of it and came through.

5 years ago

Reply from SunPower

Hi Suvin, thanks for taking the time to leave a review. We appreciate your business and feedback. Have a great day!-Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Verified Customer

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Siaki and Donna Fa'ainuinu

Hats off to Michael F, great sales rep. - great response time - very knowledgeable. SunPower Eco Solar - great company! They worked efficiently to ensure us that the total system would be completely installed before the end of 2019. Great communication from the office admin. secretary, Colleen. Workers did a great job! They took care of putting away everything and cleaning up all the rubbish too! Installation workers as well as the office staff were so respectful and willing to help with our concerns and questions.

5 years ago

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Verified Customer

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Aaron

I interviewed about five different solar companies in Southern California. Sun Power was honest and offered the best product in the industry. I did my homework and they were everything I hoped for. Without question, Sun Power is the best solar company in Southern California

5 years ago

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Verified Customer

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Brad

Blue Raven was attentive, thorough, and had great communication. In addition, they had some awesome incentives for me to sign up when I did, and my neighbors were able to get in on it also, providing me with a referral bonus. Thanks BR!

5 years ago

Reply from SunPower

Hi Brad, thanks for taking the time to leave a review. We really appreciate it! Have a great day.-Maddie E., Blue Raven Solar

Sep. 29th, 2020

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Verified Customer

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Dustin Littleton, CO

Good customer service. Fair price. Relatively painless process. Installation was fast. Minor damage to house was resolved quickly.

5 years ago

Reply from SunPower

Hi Dustin, thanks for taking the time to leave a review. We are thrilled to hear the installation went well. Have a great day!-Maddie E., Blue Raven Solar

Sep. 7th, 2020

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Verified Customer

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Mike C Edwards, IL

Transition from initial consultation to actual install was so easy. They explained everything in plain sense and all the numbers came out even. NO hidden costs!! What a tremendous crew we had to install panels on roof. We will be recommending them ...most definitely.

5 years ago

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Verified Customer

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Erin Peyton, CO

They are very good, but two items caused the 4 vs 5 star. First the plan was to get the system installed in 2019 to get the full tax credit, and it did not go on till Feb 2020. Second, they had to come back out as two of the three panels were not producing. It was an easy fix once they found it (loose wire connection), but it should have worked the first time.

5 years ago

Reply from SunPower

Hi Erin, thanks for taking the time to leave a review. We appreciate your patience and understanding. Please let us know if you ever need anything. -Maddie E., Blue Raven Solar

Aug. 26th, 2020

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Verified Customer

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Ed Fredenburg Newberg, OR

Blue Raven worked closely with us to finalize the design concept, and provided detailed and essential information that provided the basis for our decision to proceed. Installation was timely and efficient. However system startup was delayed due to a change order in our contract that was determined necessary when the installation team found it had to reduce the number of solar panels due to space restrictions on our roof.

5 years ago

Reply from SunPower

Hi Ed, thanks for taking the time to leave a review. We appreciate your support and patience during the installation process. Have a great day!-Maddie E., Blue Raven Solar

Aug. 26th, 2020

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Verified Customer

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Kayla K.

Heather was super helpful with understanding what we were getting. Things were fully explained and compared and so far, the calculations were spot on for how much we needed. I only wish our original solar was through Sun Power!

5 years ago

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Verified Customer

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Mike & Melody Stone

All the people we worked with while getting our solar system were first rate & very helpful. We never had any questions about the process & everything went smoothly . We have enjoyed everything about our Blue Raven solar system especially the lower energy bills.

5 years ago

Reply from SunPower

Hi Mike & Melody, thanks for leaving a review! We are thrilled to hear you are enjoying your system. Have a great weekend.-Maddie E., BRS

Jul. 31st, 2020

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Verified Customer

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John Hayes San Antonio, TX

Quality product and installation team. Office staff did all the necessary work to get permissions from the home owners association and our utility company. The install was scheduled with a timeline indicating several landmarks along the road to completion so we always knew the progress.

5 years ago

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Verified Customer

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Fantastic company! Austin, TX

SunPower is a fantastic company, from the smooth and professional sales process, to their customer communication once the order was placed, and the amazing efficiency and speed in which they were able to install the panels (and all during a pandemic!) I highly recommend this company.

5 years ago

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Verified Customer

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Veronica

I rate them highly for the quality of the product and the fast, trouble-free installation. The whole team from sales to installment were friendly, easy to work with and really knew what they were doing. They answered all my questions.

5 years ago

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Verified Customer

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Michael Press

The sales people, installers and support person did an outstanding job however the quality of the staff that handled our payment was far from excellent - Twice we were told that checks were not received when we had notification that, in fact, they had been. This has caused us to have to go through considerable effort to provide evidence that the checks were cashed. On the first check Sunpower discovered their mistake, don't know yet about the second.

5 years ago

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Verified Customer

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CorvetteJoe33 Bethlehem, PA

Sunpower has one of the highest efficiency panels on the market, and now thay have an upgraded panel as well which produces even more power in the same size panel. Their 25 year warranty is exceptionable and their comittment to soalr power is second to none!!

5 years ago

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Verified Customer

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Great solar panels, great value! Endicott, NY

Definitely the best solar panels on the market. When I am making a large investment for solar panels, I want to make sure they have the best warranty, and are the most efficient. SunPower definitely hits the mark with the product and the warranty.

5 years ago

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Verified Customer

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Apple Valley, CA

SunPower's local installer in the San Bernardino/Riverside area was fantastic. The customer service pre-installation was great, their installers were very good and even the follow-up has been excellent. Not to mention, the SunPower panels are some of the best, if not the best, in the industry.

5 years ago

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Verified Customer

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Wayne Perryman

I chose SunPower for my residential solar system because they make long-lasting, high-quality panels with the best efficiency rating in the industry. I also like their integrated approach to system design, in which they manufacture and use all of their own components.

5 years ago

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Verified Customer

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Abner Hinojo

I am super pleased about the panels I have. Sunpower panels and Enphase Energy micro inverters are an unbeatable combination. I feel at ease knowing my panels are covered for any issues whatsoever as long as I own them. Feels good to be on the renewable energy bandwagon. :)

5 years ago

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Verified Customer

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John Crone

I did research and SunPower Panels seemed to be better than all the other panels we looked at. The Install Team were above our expectations. We had heard so many other people going Solar that were disappointed about the installation but we could not be happier.ptions were brilliant

5 years ago

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Verified Customer

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Anonymous

I have been very pleased with the technical support the few times I needed it and our salesman, Kenny R has been just great in follow-up, monitoring, analyzing, and reporting on our progress for a system that has only been fully in place since December 2019.

5 years ago

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Verified Customer

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Steve & Cyndee Holm

The best product out there, no sub contractors, installers who work for the company, products made in the USA and even with financing and the monthly payments we are still way ahead at the end of the month. The program works just like promised.

5 years ago

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Verified Customer

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Dean S Ripon, CA

Sunpower has earned and kept my trust as a company who truly values their customers. We experienced a leak in a part of the roof that their subcontractor had worked on and they sent someone out within 30 minutes of being notified of this. That is extremely impressive!

5 years ago

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