SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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Tony Karrow Polo, IL

Did what they agreed to and we've had problems with a couple panels and they came right out and fixed the issues. Good service.

2 years ago

Reply from SunPower

Tony, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Jun. 2nd, 2022

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Verified Customer

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Jack Coman Fort Collins, CO

Good product, but poor installation proceedure from the distributor. I also had some system monitoring issues and I was told that the system was designed for the ST&T Network not Verizon!!

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services, and we hope you enjoy the new solar system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Jun. 2nd, 2022

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Verified Customer

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Jesus Martinez Los Angeles, CA

SunPower made every step of the process extremely easy. From planning to finance, installation and start up. I highly recommend SunPower

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

May. 26th, 2022

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Verified Customer

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John Tatom Sun City, AZ

Great product & monitoring software. Excellent communication, great customer support, and exceptional installation quality.

2 years ago

Reply from SunPower

Hi John, thanks for the wonderful review you left us. It brought us joy to see you pleased with the overall experience with SunPower. Let us know if there is anything we can do for you in the future to better improve your time with us. Thanks again!

May. 23rd, 2022

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Verified Customer

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Edward Menifee, CA

They did a clean efficient job! The panels look nice with wiring hidden also did not have to remove my pool soar panels like other solar companies.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

May. 12th, 2022

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Verified Customer

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Travis Apple Valley, CA

Great service start to finish. Install crew was very professional and worked with my personal needs of where the wires ran.

2 years ago

Reply from SunPower

Hi, it is wonderful to hear your success story! We are so proud to hear how happy you are with the installation service. We appreciate your review, value your feedback, and thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Wesley Pippenger Vacaville, CA

Easy install, good value. The company was very professional and exceeded my expectations. They were very clean and considerate of our family.

2 years ago

Reply from SunPower

It's delightful that you had an excellent installation. It brings us joy to see customers satisfied with their transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thanks for helping change the way our world is powered!

May. 5th, 2022

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Verified Customer

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judy krall Salt Lake City, UT

It was easy to get installed but dealing wit the main office was a small problem--local sun power employees were more understanding

2 years ago

Reply from SunPower

We appreciate the feedback and happy to hear the installation went smoothly. Let us know if we can assist you any further and congratulations on going solar! Thank you for helping us change the way our world is powered.

Apr. 28th, 2022

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Verified Customer

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Ambra Sanger, CA

They were timely with the installation and they were good communicators. The contractors that did the wiring in my attic broke up the wiring and it had to be repaired.

2 years ago

Reply from SunPower

Hi Ambra, thanks for the kind words. We are glad to see that our team was able to fix the damage on the wiring. Let us know if there is anything we can do for you.

Apr. 25th, 2022

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Verified Customer

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Thomas Valencia, CA

The best solar panels and installation technique. Everything seems to work well. I have no more electric bill. People that work there take care of problems quickly.

2 years ago

Reply from SunPower

Thanks for the amazing review you left us, Thomas. It's great to hear that your saving ton of money as you should with amazing system you purchased. Let us know if there is something we can take care of later down the road.

Apr. 25th, 2022

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Verified Customer

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Hilde Livermore, CA

Seems to be working the way it is supposed to. Installation was excellent. The rep I have is not good at calling me back, that is my only complaint.

2 years ago

Reply from SunPower

We appreciate the feedback, and delighted to hear the system is meeting your expectations. If you are still having trouble reaching your rep send us a private message with your account and contact information and we will gladly reach out on your behalf, Hilde. Thank you for helping us change the way our world is powered!

Apr. 26th, 2022

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Verified Customer

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Dale El Dorado Hills, CA

My friends referred me to them. I find the app very easy to use. Nothing has broken. We were informed of all the steps that needed to occur.

2 years ago

Reply from SunPower

Hi Dale, your friend did a great job by referring you to us. It is a pleasure to have you part of the SunPower family. We are glad that you are enjoying the app and is useful to you. If there is a need we can address in the future, please feel free to contact us.

Apr. 25th, 2022

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Verified Customer

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Michael Grass Valley, CA

Installation went well. I don't have any electric bill anymore, I pay like $2 a month on my electric bill so that's a beautiful thing. Tthey were pretty trustworthy.

2 years ago

Reply from SunPower

Glad to see you're enjoying your solar savings, Michael. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Verified Customer

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Michael Tehachapi, CA

They have a micro inverter on each panel which is better than having single inverter for the entire system. They respond immediately when I call.

2 years ago

Reply from SunPower

Your feedback and review is greatly appreciated, Michael. Thank you for sharing and for helping us change the way our world is powered!

Apr. 20th, 2022

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Verified Customer

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John Coarsegold, CA

They delivered on everything they told us that they were gonna do. We've been very happy, we've generated a good amount of energy every day.

2 years ago

Reply from SunPower

We are delighted to read we met your expectations, John. Let us know if you have any questions down the road. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Verified Customer

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Raymond Amorose

No problems system does what was advertised. Electric bills very small and the lease payment is reasonable. Company easy to work with.

2 years ago

Reply from SunPower

Hi, it is wonderful to hear your success story! Here at SunPower, we stand behind our product and customer service. We are always here to listen and assist and just a call, message, or email away. Thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Hugh T Caley

Sunpower has the best gear and they did all the work that it was possible for them to do, and financed it at a great rate!

2 years ago

Reply from SunPower

Hugh, we are ecstatic to read your satisfaction with SunPower. Thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Dean LaBella

I like the helpful attitude. But feel I should have been given a better deal since the service provider at the time over charged me and I feel sunpower used the overcharged Bill's to figure out my current payment amount.

2 years ago

Reply from SunPower

We appreciate the feedback, Dean. If you send us a private message with your account and contact information would we be happy to assign you an Executive Support Specialist to further review your account. We look forward to speaking with you and thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Andy Rochino Carson, CA

Sunpower personnel were so professional in guiding me throughout the whole process including my application for financing.

2 years ago

Reply from SunPower

Glad to hear the team was able to help guide you through the application process, Andy. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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Joseph Verdad North Hollywood, CA

Based on their service, installation crew, sales department, customer service department, they all have been very professional and supportive.

2 years ago

Reply from SunPower

Joseph, we sincerely appreciate the kind review and we are thrilled to see your expectations were met every step of the way. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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Randy Gorham Freeport, IL

It's nice knowing that we are producing natural power. We know what are monthly bills will be and are saving money as well.

2 years ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thanks for helping us change how our world is powered!

Mar. 30th, 2022

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Verified Customer

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Andrew Nichols Lopez, WA

occasional app / data outages and no public API so I can query my daily data and determine things like if I'm on grid power or there is a grid outage.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please reach out to us with any questions or concerns in the future. Thanks for helping us change how our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Cottie Benson Ormond Beach, FL

Clean energy. The date for installation was keeped .the employee where polite the also cleaned up when the installation was completed.

2 years ago

Reply from SunPower

Hi, we are so happy to see how satisfied you are with your clean energy and how smooth your installation went. Please reach out in the future with any further questions that may arise or any additional feedback. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Welcome aboard!

Mar. 22nd, 2022

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Verified Customer

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Wendy Karsevar Fresno, CA

They were great to work with. Every person I worked with from my sales consultant to project manager, and installers were wonderful!

2 years ago

Reply from SunPower

Hi, we are so appreciative of your fantastic feedback and to read your SunPower success story! It's a delight to know that the team provided a wonderful experience. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Robin & Nick Babylon, NY

Very customer friendly.Take the time to answer questions . The local company Empower is very efficient & helped us with building permits

2 years ago

Reply from SunPower

Glad to read about your friendly and amicable experiences, Robin and Nick. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Stephen Spencer Yorba Linda, CA

Works great but don't have much to compare with like the fact that I can see everything on the app . Still have not received tax rebate info on Tesla battery.

2 years ago

Reply from SunPower

Hi Stephen, we are glad you are enjoying your SunPower system. We would be happy to assist you with any questions regarding your app or system if you would kindly email us your account and contact information. Unfortunately, we are not affiliated with Tesla and would not be able to directly assist you with your battery rebate inquiry. We look forward to hearing from you and thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Verified Customer

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Daniel Zaragoza Chula Vista, CA

The entire process from sales to installation was quick and easy. The install was done on MY timeline and at my convenience.

2 years ago

Reply from SunPower

Hi Daniel, glad to read your review and see you had a great installation experience. Thank you for helping us change the way our world is powered!

Mar. 10th, 2022

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Verified Customer

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steve Port Washington, NY

great products - electric bills this year running about $15/ month all electric house central hvac and outdoor hot tub , but gas heat

2 years ago

Reply from SunPower

Steve, we are delighted to see you are enjoying the benefits of your SunPower system. Thank you for helping us change the way our world is powered!

Mar. 10th, 2022

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Verified Customer

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Vivian Lord Ormond Beach, FL

I'm not expert, but I think the panels are quality. The people who came to install and electrician were efficient and courteouss

2 years ago

Reply from SunPower

We stand by our panels and are glad you appreciate their quality, Vivian. Thank you for sharing your amicable experience.

Mar. 3rd, 2022

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Verified Customer

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Anthony Edmonds Sacramento, CA

Both SunPower and the partner installer were great to work with, providing quality products at prices that are affordable.

2 years ago

Reply from SunPower

Glad to read, Anthony, we appreciate the feedback. Thank you for helping us change the way our world is powered!

Mar. 3rd, 2022

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Verified Customer

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kathy miller Chatham, IL

SunPower legacy solar are very friendly, efficient, and professional. They answer all questions and fix any issues promptly

2 years ago

Reply from SunPower

Hi Kathy, glad to hear how wonderful your experiences have been, we really appreciate the feedback. Thank you for helping us change the way our world is powered!

Mar. 3rd, 2022

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Verified Customer

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Christopher Pflugerville, TX

It's definitely an investment. It works as intended. They are very responsive. They worked with my schedule to get it put up.

2 years ago

Reply from SunPower

Hi Christopher, thanks for choosing SunPower as your solar energy provider. We are thrilled to see that system is performing as expected. Please contact us if there is an inquiry we can assist with in the future.

Feb. 21st, 2022

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Verified Customer

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Tina Ridgefield, CT

I was impressed with the products as well as the responsiveness of the people. They are very efficient and professional.

2 years ago

Reply from SunPower

We are glad to see that you are satisfied so far with our product and service, Tina. We strive to provide the best for customers always. Feel free to reach out if you have any concerns or questions we can help with.

Feb. 21st, 2022

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Verified Customer

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Wesley Sonora, CA

It seems to be a fairly robust system. It does the job for my home. Support is always contacting me when I get an error message.

2 years ago

Reply from SunPower

Thanks for leaving a glowing review, Wesley. We do offer the best system in the market for optimal results. If there are any concerns we can address, please feel free to contact us. Our team is always ready to assist.

Feb. 21st, 2022

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Verified Customer

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Polizzi Plainfield, IL

Equipment is working. Everything went well. My experience with the service has been alright. Installation went well. I would recommend them.

2 years ago

Reply from SunPower

Hi Polizzi, we appreciate the very kind words. We are excited to have you part of the family. It is great to hear that the installation process went smoothly. If there is anything we can assist with in the future, please contact us.

Feb. 21st, 2022

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Verified Customer

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Paula San Diego, CA

They were awesome. Everything went very smoothly they were great. They seem to have the best equipment and they produce the most energy.

2 years ago

Reply from SunPower

Wonderful to hear, Paula. We are so delighted to see how satisfied you are with your SunPower system and panels! Your feedback is always appreciated and thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Verified Customer

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Jack Austin, TX

It was very quick very efficient. We went very smoothly. Every time I've had a concerned it's been answered promptly and correctly.

2 years ago

Reply from SunPower

Jack, we are enthralled to see how well your installation went. It is a delight to read all of your questions were quickly and efficiently answered. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Verified Customer

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George Apple Valley, CA

The equipment is just a higher quality than some of the other stuff. The installation process was great. They're easy to get a hold of

2 years ago

Reply from SunPower

George, we are happy to see you have had great experiences with our teams, and having your questions answered. We appreciate the feedback and it is a delight to see you're enjoying your system. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Verified Customer

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Richard

All the employees are excellent people they take care of their customers and that's about it. it's excellent service and it works well.

2 years ago

Reply from SunPower

Thanks for the kind words, Richard. We are thrilled to see that you were taken great care of by our team without any hiccups. Feel free to reach out if there is a need we can address in the future.

Feb. 15th, 2022

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Verified Customer

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Ray Murrieta, CA

It's doing what I wanted it to do, reduce or eliminate my electric bill. They came in, put it up, and they were out when they said they would be done

2 years ago

Reply from SunPower

Hi Ray, great to see you make the decision to go solar. It's always a great pleasure to serve customers like you. Please keep us updated on your experience and if there is anything we can help with. Our team is always ready to help.

Feb. 15th, 2022

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Verified Customer

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Johnny G Gusman Concord, CA

I had continous contact with the company during installation, they addressed all of my concerns and installed a clean system.

2 years ago

Reply from SunPower

Thanks for taking the time out to post a review for us. We are delighted to see that you received great customer service and all your questions were answered. Feel free to contact us if you have more questions in the future.

Feb. 9th, 2022

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Verified Customer

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Kelly R Shafsky Santa Cruz, CA

Really appreciated that they compensated us after the design of the solar project was altered and the expected energy output was diminished with the new solar set up.

2 years ago

Reply from SunPower

Hi Kelly, we appreciate you giving us your feedback. We are thrilled to see that you compensated for the issues that occurred. I apologize for the trouble we hope that you get the optimal amount of energy. Feel free to reach out if there is an inquiry we can take care of for you.

Feb. 9th, 2022

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Verified Customer

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William Alcocer Wheatfield, IN

I'm still waiting for it to start to benefit us. The batteries discharge to fast and that's because we have to batteries packs. The light bill is still about what we were paying before installing them.

2 years ago

Reply from SunPower

William, I have created a case on your behalf and assigned it to our Executive Support Specialist team for further review. A case specialist will be assigned to your case, and once it is reviewed, they will reach out directly to assist you. I apologize for any inconvenience but ask for your patience while they remedy this situation.

Feb. 9th, 2022

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Verified Customer

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Anne Lynbrook, NY

People working there are ver accommodating when you have a question and easy to work with. Also good price and installation was also great

2 years ago

Reply from SunPower

Anne, we are glad to read you were accommodated and had your expectations met. Please, reach out any time you have a question, we would be happy to assist. Thank you for helping us change the way our world is powered!

Feb. 1st, 2022

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Verified Customer

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Jeffrey Oregon, IL

Everything went very well. It was all synchronized through them works exactly as they said it would. The electrical work that they did was fantastic.

2 years ago

Reply from SunPower

Hi Jeffery, thanks for taking the time to leave a review. It is exciting to hear that the system is meeting your expectations so far. Please keep us updated on your experience. If there are any issues, feel free to contact us.

Jan. 24th, 2022

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Verified Customer

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Anonymous Chino, CA

It took longer to activate than I thought but I think that was on the city. I haven't had any issues dealing with Sun Power.

2 years ago

Reply from SunPower

We are excited to have you part of the SunPower family. Congrats on going solar, and thank you for helping us create a more sustainable future. We hope you enjoy the new solar system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Jan. 20th, 2022

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Verified Customer

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Glen Banks Placitas, NM

Service has been great and they were prompt with their installation but I ended up digging all the trenches and footings for my service because their contractor couldn't.

2 years ago

Reply from SunPower

Glen, we appreciate the kind words and pertinent feedback. If there is any way we can help make things easier for you in the future and answer any questions or concerns please send us a private message. We are always happy to help. Congratulations on going solar and thank you for helping us change the way our world is powered!

Jan. 18th, 2022

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Verified Customer

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Richard Ames Old Lyme, CT

My experience with SunPower is and has been more than satisfying. They are professional, respectful, effecient and competant

2 years ago

Reply from SunPower

Richard, we are thrilled to read about your experience and see that we have managed to exceed your expectations. That being said, we are always here to help in any way that we can and hope you reach out any time you have a question or concern down the road. We sincerely appreciate the feedback, review and thank you for helping us change the way our world is powered!

Jan. 18th, 2022

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Verified Customer

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Jessica Payan San Antonio, TX

My experience with their representative was great. Everything was explained with detail and patience towards all our questions.

2 years ago

Reply from SunPower

We are glad to see that your experience with our representative went flawless. It's great to hear that you were explained everything in detail along with all your questions. Please contact us in the future if there is something we can help you with.

Jan. 12th, 2022

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Verified Customer

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Miles Van Dusen Ukiah, CA

Great team, honest, timely in dates they gave for install and check, etc. Knowledgable staff that works well together with many moving parts.

2 years ago

Reply from SunPower

Hi, thank you for such an excellent review. We’re so happy to see that you had a great experience during the installation and that our team was timely, honest, and knowledgeable during the service. Congrats on going solar and being part of the SunPower family. Please feel free to contact us if you have any needs in the future.

Jan. 12th, 2022

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