SunPower Reviews
8.3
Overall Score
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John Slayton Duarte, CA
Reading down the recent reviews, I have to conclude that it's all about your local installer. Sunpower is a vertically integrated operation--you can't buy the parts and do it yourself. You have to contract with a Sunpower approved installer. In my case the installers were reasonably good. However, today both of them have gone on to other things. That suggests a problem within the corporation.
My (nominally 2KW) system was turned on 6 years ago (June 16, 2011). Over that period of time it has produced about 200 KWH more than I have used. The remote monitor readout quit years ago, but it was totally superfluous anyway, so I have never bothered to get it fixed. After months of use here in Azusa, CA, I decided to spring for a Sunpower installation for my mother in Sierra Vista, AZ. Our experience there is similar to here; the panels and inverter seem to be rock solid and output seems to be as represented.
7 years ago
Sharon
SunPower explained exactly how many panels I needed , where the panels were going to be placed and I received a 25 year warranty on panels and labor. All of my questions about how solar system worked were answered promptly. I especially like being able to access system and monitor usage online so I k now that system is working. I am not suppose to have to pay more than $37.00 a month for electricity. Bills have averaged $151.00 per mo. So far so good!
7 years ago
Patrick Ryan
My solar system was installed 5 years ago in Bakersfield by "Sun Solar" utilizing Genuine SUNPOWER PANELS. It gets real hot here in Bakersfield. My typical former $ 500 to $800 per month Electric bills now average about $ 10. I keep my big house cool in the summer and save a fortune. I was a bit nervous before I tool the leap of faith and agreed to SOLAR> I am very Happy !
7 years ago
Pat Haidet Pomona, CA
We had SunPower for approx. 4 1/2 years. The installation as done on time. The job was very professional and the installer was very friendly. At first we figured the pay out would be 10 years, now it looks like it will be closer to 8 years. ( we paid cash for our system). Have had a couple of minor issues with communications with the internet but was solved in a timely manner with NO cost to me. I would highly recommend SunPower to anyone.
8 years ago
paula farha Palm Desert, CA
Purchased Sun Power Panels 3 years ago and besides a few hic-ups with the installation, I am very satisfied. Renova Solar put them in and has followed through with cleaning the panels. Also very satisfied with the amount of savings in energy. We just have to keep the utilities out of our backyard. Would highly recommend. Palm Desert, California
8 years ago
Bill Youngson Bronx, NY
I have a Sunpower solar system in place for roughly 1 yr. its a 12.81 KWP 42 panel system . We purchased it using grants and such through NYS. Our Company EmPower of Island Park NY did an outstanding job.. Fair pricing no gimmicks. Excellent engineering both UL & and power company were impressed.. 1 yr trouble free. peace of mind.. we generate power from sun up to sun down and we have and east west facing roof.. Highly recommended..
8 years ago
David Blakey San Diego, CA
My house had 10 SP panels on it when I purchased it and I added another 20. The dealer was Baker Solar electric and I could not speak more highly of them. I was kept apprised of the process constantly and the installation was wonderful - no on roof pipes compared with a neighbor who used a different company and whose system looks awful. Highly recommended.
8 years ago
Dave Moore Redondo Beach, CA
After researching several companies we decided to go with RESTART Solar for our 4KW PV system. We chose them for two main reasons: they use the best materials and components and they were very knowledgable and professional.
First off they installed panels made by SunPower. The panels themselves are bit more expensive than other brands but they are American made and more efficient. The SunPower system delivers with 12 panels compared to overseas made panels needed up to 18 panels to deliver the same amount of power. That means you buy fewer panels and use your limited roof real estate more efficiently. Because you're buying fewer panels the total system cost is a little more but you get a much better product!
installation looks great and everything was done properly with attention paid to how well it looked and how well it worked. Jon and Kyle guided us through the process and did everything from getting the permits to getting the inspection done after the installation. Our panels have now been producing sun energy for 6 months and we're very pleased with a “zero” SCE bill now!
I can't say enough about our positive experience with installing SunPower panels from RESTART Solar!!!
8 years ago
Terry and Jordan Neri Chico, CA
The professionals at AES Sun Power in Chico, Ca were terrific from the initial sales call to the completed project! We had to put up a dedicated structure for the panels, and AES handled everything from the design through the construction. Each day, workers left the property in immaculate condition. Everyone was knowledgeable, patient with our questions, and very professional in every aspect of the work! They exceeded our expectations and we are very happy with the result.
9 years ago
Tina Sacramento, CA
The whole staff was very knowledgeable about the different systems out there without ever "bad talking" the competition. The installation was done in a timely manner and on time. The crew was awesome and made sure they left our property the same if not better than before the install. The customer service is great. Had a problem with the monitoring and a service tech was out within an hour and solved the problem. I would definitely recommend Sun Power to everyone! They are the best hands down.
9 years ago
Review Source
DIY Guy Cathedral City, CA
SunPower manufactured my solar panels and incorporated the converters and all electrical components of my residential solar panel installation which has been working reliably and efficiently for over a year. They also arranged for the loan financing for my solar setup, which remains for 25 years at a low interest rate and monthly automatic payment. Their servicing of this loan has been good thus far. Finally, they provide a full, no deductible, 25 year warranty of the panels, which I have not had to use as of this date. I recommend SunPower for the quality of their equipment, warranty, and loan servicing. All transactions have been seamless so far.
1 year ago
Reply from SunPower
We appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.
Mar. 22nd, 2023
Bob W
I am extremely dissatisfied with the service request that I submitted via phone more than two weeks ago. My inverter stopped working. I was assigned a case number. I have been calling every few days and the current status is the case is waiting for someone in Sum Power to approve before they can schedule an onsite inspection.
I am missing solar generation for more than two weeks.
Waiting for more than 2 weeks to get a service request approve is not customer focus.
4 months ago
Reply from SunPower
Hi we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.
Aug. 13th, 2024
Dona J Centner
The installation process was great! My sales rep and project manager were very helpful and available. The customer service care since then SUCKI!! I had to make a claim for a roof leak over 3 weeks ago, and have camped out on the CS line for hours trying to get help!
4 months ago
Reply from SunPower
Hi Dona we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.
Aug. 13th, 2024
Robert Macharia
Escrow for my house that I’m selling is being held hostage by this company simply because they want the loan paid off instead of transferring the loan over to the new buyers. If you want solar and you need financing from this company, good luck selling your house. It’s been 22 days and they are still running the credit check for the buyers which is rubbish! Customer care will pretty much tell you to go kick rocks instead of let me see how we can help.
4 months ago
Reply from SunPower
Hi Robert, we're sorry to read that your escalations have not been met and want to help. We see that you have spoken with a specialist and your concerns have been escalated for further investigation and follow up. You can expect an update regarding your open case today. Thank you for bringing this to our attention and we look forward to talking to you soon.
Aug. 1st, 2024
Review Source
Kevin Gregg
I would not recommend going with Sunpower or Sun run and there is a couple other names that they run under. They took three months to put up solar panels when they said it would take two days. I had to miss a lot of days of work because I had to be home for them And all the damages they’ve done to the roof and the gutters. I tried to repair them and they will not come out here and repair anything. Please think about the companies you’re going with Sunpower is definitely not the one you want and if you did, I’m so sorry. Good luck .
4 months ago
Reply from SunPower
Kevin, we apologize for any inconvenience and appreciate you bringing this to our attention. We are not affiliated with Sun Run as they are a completely different company though it is not uncommon to be confused with them. We want to assure your that your current issues are being handled by our Escalations Team. Your review has been submitted to your open case for investigation by your case manager. You can expect follow up in the next 24 business hours with an update. We look forward to talking to you soon.
Jul. 31st, 2024
Mimi
I just read SunPower having serious problems..they've lost money and it's a mess. I have the panels..hey I just to say it's been a nightmare..they over charge on these 25 yrs lease...they have unqualified folks working on installation they contracted my work with a company called hooked on phonics .. I'm contacting Kevin McCarthy...go Sun Run ..Costco backs sun run
4 months ago
Reply from SunPower
Mimi, we'd like to restore your faith in SunPower and appreciate your feedback. Please send us a private message with your account and contact information regarding any current concerns or issues you may have and we will submit them to our Escalations Team for investigation and follow up.
Aug. 1st, 2024
Norbin Cruz
I have been working with SunPower for 200 days, and I am still not connected to the power grid. Despite numerous attempts to get answers from corporate, no one is responding to me. I was informed that my installation was passed down to their "trusted" installer after the company laid off all their crew. This is beyond disappointing.
It's the middle of summer, and my panels are installed, but instead of harvesting energy during the peak season, I am left fighting to get someone to acknowledge my request and complete my installation. Emails and calls lead nowhere, leaving me with no choice but to contact SunPower through all social media channels and review sites.
They promised to cut my $500 electrical bill to $200, and I hope they honor this commitment and reimburse me for my costs. This experience has been incredibly frustrating, and I would not recommend SunPower to anyone based on my ordeal.
6 months ago
Reply from SunPower
Norbin, we're sorry to read your sentiments and concerns and understand your frustration. Your review is greatly appreciated and we have submitted it to our Escalations and Coordination Teams for investigation and follow-up. We want to restore your faith in SunPower and look forward to talking to you soon.
Jun. 24th, 2024
Ton van der Willigen
The service for repairs is really bad, Mico inverters are breaking down often and for a replacement you have to wait 3 months or more. This time they made an appointment between 8 and 10 and around 11 I had to call them with the question when are you? Around 12:30 I got the message appointment cancelled we are coming the next day between 8 and 10 just before 10 I got the call appointment cancelled we are coming next week, let's see if they are showing up not much hope in the service company out of Orlando Florida.
6 months ago
Reply from SunPower
Ton, we're sorry to read your sentiments regarding your recent experiences and want to help. Your open case has been escalated and you should have recently received an email confirming your new scheduled visit date. You can expect additional follow-up from your Escalations Specialist soon. We appreciate you bringing this to our attention and look forward to talking to you soon.
Jun. 13th, 2024
Craig Morrison
I have no idea how this company as so many great reviews. We signed a lease, which had a guarantee for the amount of solar they will produce for our house. Our panels died within last year and we were basically told we need to fix them and keep paying the lease payment. Apparently, we were supposed to go down to the local SunPower parts shop and fix the panels ourselves. We fought with them for months to get a tech out to fix it. Finally we stopped payment on the panels, since we were paying for nothing while also paying the original electric bill during a summer in Arizona. The tech finally came out after waiting 6 months and said the PV5 was no longer communicating/working with their system so they had to change it out for a PV6. Once it was swapped out, IT STARTING WORKING! IMAGINE! We started paying on the bill and received a final debt collection notice. We paid the missing months because we were tired of dancing around even though we paid for nonworking panels just to move forward. Nope, according to the last invoice, they have received no payments, even though their sorry website says we all the payments owed to them. We've spoken to over a dozen "representatives" and they are all clueless. They keep asking for money even though our bill should be 0 until the following month. Would never recommend this guys to anyone.
6 months ago
Reply from SunPower
Hi Craig, we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.
Jun. 5th, 2024
Review Source
Asam Irfan
Recently bought new home in jan2024 and it's been 5 months my solar system is not activated yet. First sunpower team didn't submit the paperwork to Smud later I found with Smud there is no paperwork from sunpower.. After doing everything once everything was ready to go then sunpower team just sending us emails with instructions how to activate solar system by our self instead of sending their team member to activate it.
After first e-mail they reply after a month later and then same lame excuses like we did try online but unfortunately didn't work out so again received same e-mail how to activate by our self...
Really disappointed, non professional and 3rd class service from sunpower.
6 months ago
Reply from SunPower
Asam, we're sorry to read you are having a hard getting your system activated and want to help. We submitted your feedback to our case and escalated it for further investigation and follow-up. We want to help, understand your frustration and look forward to talking to you soon. Thank you for bringing this to our attention.
May. 29th, 2024
rfm526@aol.com
This is the worst customer service I have ever encountered.
No call backs! No email replies!
It's like they have my money and now I'm forgotten!
I had my panels removed by the sub contractor they sent out for a new roof replacement. Now the roof work has been completed almost a year now and I still can't get my panels replaced back up on my roof. Called and getting nowhere! Then they are switching sub contractors three different companies and can't get any answers.
I got dates for installation but I got NO shows and NO calls!
I can't keep taking off from work for this!
I'm am missing out on any benefits I am supposed to get with solar! I feel that I'm wasting my money!
6 months ago
Reply from SunPower
Hello, we are sorry to read about your experience and want to help restore your faith in Sunpower. We have escalated your open case for further investigation and follow-up. Your new case manager will be following up with an update regarding your current subcontractor issues. Thank you for bringing this to our attention and we look forward to talking to you soon.
May. 29th, 2024
Jim Puglisi
I have had my system since 2013. No issues with the installation. The saleman recommended I lease the system in the event the system needed parts/repair it would be the responsibility of the leasing company. Sounds good to me!! During early 2023 I experienced some minor issues but it wasn't until October 2023 that I had a major issue. The Green Convergence techs that were on the phone with Sun Power finally advisedd me that one of my inverters required a "new brain". It is now May 2024 and after multiple emails (documented) prmising me the parts were on order (a lie) they finally came clean and said the parts are no longer available. ARE YOU KIDDING ME!!! WHAT KING OF WARRANTY IS THAT??? Now I will admit the red light has not come back on but when and if it does, what are my options. YOU GUESSED IT AND i WILL NOT LET IT GO!!! You talk about bad faith. I would never receommend this company to anyone. BEWARE OF THEIR WARRANTY.
7 months ago
Reply from SunPower
Hi Jim, we're sorry to read your frustrations and see your case manager is actively working with you to resolve your case and concerns. We appreciate you bringing this to our attention, have submitted it to our Escalations Team for further review and look forward to talking to you again soon.
May. 15th, 2024
Capra J'neva
An unbelievable travesty of a solar company. Whatever credibility they once had is now gone. I've been trying to get them to correct a botched installation that resulted in the doubling of my power bills for 7 months. DOUBLING OF MY BILLS. They said it was due to the fact that it was winter, but it was actually due to the fact that they put the sensor wires in backwards and doubled around! So they've come out and done something, but their own systems clearly show that it still isn't working, and they are refusing to refund our overbilling to the tune of thousands of dollars "until the system is completely repaired." But since they closed their residential installation division 2 weeks ago, it's unclear who will support our more than $33,000 system going forward. The minute you pay them they want nothing to do with you, so my recommendation is DO NOT PAY your final bill until you've had a few good power bills from your power company and are absolutely certain the system is working. I mean, this is on top of them taking more than a month to remember to hook up our system, forgetting to include the solar regulator, and rushing the installation so badly that they left trash all over our yard every time they came out. Worse than one star.
7 months ago
Reply from SunPower
Capra, we're sorry to read about your current experience and that your expectations have not been met. We appreciate your feedback and have submitted your review to your open case as well as escalated it on your behalf to our Escalations Team for handling and follow-up. You can expect an update regarding your case in the next 24 business hours. Thank you for bringing this to our attention and we look forward to talking to you soon.
May. 9th, 2024
PAM-ANELA MESSENGER
A lot seems to have happened to this company because they are NOT worth even one star. We have been waiting for them to comply with PG&Es requirements for over 6 weeks. We've had four different project coordinators and none have managed to complete the work. The company does not respond to messages or calls except to say they will get in touch soon. Don't hold your breath because it won't happen. So far we have paid them $48,400 and had to hire arborists to remove trees at an additional cost of $1,950. Their installers had a very different approach to the location of batteries, the hub, etc., than their alleged designers. We now have two huge batteries next to our front door and no sign of the company even trying to make the changes that PG&E requires.
7 months ago
Reply from SunPower
Hi Pam-Anela, we'd like to help assist you with your current project issues and apologize for any inconvenience. Please send us a private message at your earliest convenience with your account and contact details and we will submit your sentiments to the PC and Escalations Teams for further investigation and follow-up. We appreciate your review and want to help restore your faith in SunPower. We look forward to talking to you soon.
Apr. 29th, 2024
Crystal Cooper
By far the worst company I have ever worked with. Do not use them. They will be professional up until installation, after installation if you need anything you are not able to be helped. I have had a leaking roof for 6 months due to their installation and they refuse to help me. They will not answer emails of phone calls, its just a never ending cycle of me trying to get help and resolution and they say the only person that can help is this Suzie however she is never in the office and if she does feel like responding she give you 24 hours to respond to her again or she closes ticket you and you restart. Worst company and this is by far causing my family to be scared of a roof cave in with no regard from this company!
8 months ago
Reply from SunPower
Hi Crystal, we're sorry to read about your experience and want to help restore your faith in SunPower. Please send us a private message here on Best Company with your account and details so we may investigate this further on your behalf. We appreciate you bringing this to our attention and look forward to talking to you soon.
Apr. 5th, 2024
Verified Customer
Review Source
David
There were some follow up issues that had to be addressed after the installation, and they were addressed well. Seems to be working very well and as advertised.
1 year ago
Reply from SunPower
Hi, we are ecstatic that you are enjoying your panels so far. It is nice to hear you had a great experience and were provided excellent support. We are glad that see that the concerns you had before have been resolved. If you need anything in the future, please get in touch with us for help. Thank you!
Jul. 25th, 2023
Verified Customer
Review Source
Anonymous
I don't deal directly with Sun Power, I deal more with Ambrose Solar and I don't like them. So that is the unfortunate events I deal with. I don't have any issues directly with the equipment. It's working just fine.
1 year ago
Reply from SunPower
Your feedback is essential to us in improving our services; thank you for sharing your experience. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.
Jul. 25th, 2023
Verified Customer
Review Source
Madhusudhan
There was one minor adjustment, but they were really helpful. It was very quick, but since time there was some stuff that they didn't discuss with me enough so that I had to correct later. It's working really well.
1 year ago
Reply from SunPower
Madhusudhan, your feedback is sincerely appreciated. If you have any additional questions or issues we can assist with please send us a private message and we will be happy to assist you. Thank you for helping us change the way our world is powered!
Jul. 25th, 2023
Verified Customer
Review Source
Sergio Herrera Visalia, CA
I contacted SunPower for customer service regarding the app not working correctly for the panels I purchased from them, 2 different times. They have yet to reply to my emails. Their communication about my project from start to finish was horrible. It took 5 months for the system to be installed from start to finish.
I was also promised $750 from a promotion SunPower had going on for 1st time installers. I have yet to receive it.
1 year ago
Reply from SunPower
Hi Sergio, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.
Jul. 19th, 2023
Verified Customer
Review Source
Salvador Antelope, CA
I would give you five stars for right now I’m giving you three I think professionalism and attitudes is a big factor and also being there for your customer not just for your company.
1 year ago
Reply from SunPower
Your feedback is essential to us in improving our services; thank you for sharing your experience. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.
Jul. 19th, 2023
Verified Customer
Review Source
Rahmatullah
The installation process was a very unexplained and the timing was very unfortunate. It was not a good process and not a good experience. The customer support was very poor.
1 year ago Edited January 10, 2024
Reply from SunPower
Hi Rahmatullah, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.
Jul. 12th, 2023
Verified Customer
Review Source
Stephen San Diego, CA
Performance, low degradation, monitoring and installation were top notch. Price was higher than others, but 25-year all inclusive warranty made it worth it.
1 year ago
Reply from SunPower
Stephen, we appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.
Jun. 28th, 2023
Verified Customer
Review Source
Teng Xiong Sacramento, CA
The initial consultation, the installation, and the post installation inspection was great. Very happy that we chose SunPower.
1 year ago
Reply from SunPower
It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!
Jun. 28th, 2023
Verified Customer
Review Source
Martin
I thought the communication was great and their execution was even better. At this point, it's doing a very good job providing energy for my home.
1 year ago
Reply from SunPower
Martin, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!
Jun. 22nd, 2023
Verified Customer
Review Source
Matthew
The team is responsive. They were able to get answers pretty readily and quickly back to me. If there was an issue it wasn't usually with them.
1 year ago
Reply from SunPower
We appreciate the glowing review and are thrilled that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!
Jun. 22nd, 2023
Verified Customer
Review Source
Kelly Merrill St. George, UT
After a few technical glitches early on with the app, the solar panel system and the app have worked flawlessly. SunPower was very responsive to any questions I had.
1 year ago
Reply from SunPower
We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!
Jun. 7th, 2023
Verified Customer
Review Source
Carole Menifee, CA
I like the cure they took installing the solar panels and equipment. They were very friendly and explained what they were doing.
1 year ago
Reply from SunPower
We're glad to see that you had an amicable experience during your installation, Carole. Thank you for helping us change the way our world is powered!
May. 22nd, 2023
Verified Customer
Review Source
Wright Ben San Marcos, CA
They were very good with us. They were responsive. They were very good. They were very quick and prompt. They seem to work very well.
1 year ago
Reply from SunPower
Wright, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!
Mar. 22nd, 2023
Verified Customer
Review Source
Karl Seattle, WA
There's lots of good information provided from the company. Seamless and flawless. It is producing all of the power that was forecasted.
1 year ago
Reply from SunPower
Karl, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!
Mar. 22nd, 2023
Verified Customer
Review Source
Bonnie Goodyear, AZ
When my equipment failed, they were the first ones here to help me settle the equipment, getting it fixed, and they compensated me for the loss of power.
1 year ago
Reply from SunPower
Bonnie, it is great to read that you received exceptional service. Thank you for helping us change the way our world is powered!
Feb. 27th, 2023
Verified Customer
Review Source
Anonymous Chico, CA
When they installed it, it was great, it went well. It's winter time and I haven't been getting the amount yet, it's new, so I'm waiting.
1 year ago
Reply from SunPower
We appreciate you sharing your exceptional experience. Thank you for helping us change the way our world is powered!
Feb. 27th, 2023
Verified Customer
Review Source
Andrew Westminster, CA
I have issues, I call, this is the fifth time I call and no response. Not even the sales rep, not even the customer service, not even the technical support. None of them return my call, my e-mail.
1 year ago
Reply from SunPower
We're sorry to read about your experience and understand your frustration. When you have a moment, Please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.
Feb. 23rd, 2023
Verified Customer
Review Source
Alan Staten Island, NY
I like the way they installed everything. All the pipes were hidden, when I see other companies, they're all out in the open.
1 year ago
Reply from SunPower
Hi, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Welcome aboard!
Feb. 23rd, 2023
Verified Customer
Review Source
Anonymous Wilton, CA
It's operating as advertised, and it was a very nice neat installation of the panels on the roof. There were a lot of errors that were made during the installation.
1 year ago
Reply from SunPower
Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us at 1-800-SunPower in the future with any questions you may have. Thank you for helping us change the way our world is powered!
Jan. 19th, 2023
Verified Customer
Review Source
Jeffrey Smyly Orinda, CA
Sun Power system has worked great since it was installed. The batteries help during power outages and helping augment expensive rate periods.
1 year ago
Reply from SunPower
We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!
Jan. 5th, 2023
Verified Customer
Review Source
Terry Engel Sequim, WA
Even though I haven't heard from you except for surveys, I haen't had any problems and the aarray has produced more than I expected.
1 year ago
Reply from SunPower
We appreciate your feedback and delighted to read the system is meeting your expectations, Terry. If you have any questions or concerns please shoot us a private message here on Best Company and we will be happy to have a specialist assist you. Thank you for helping us change the way our world is powered!
Jan. 5th, 2023
Verified Customer
Review Source
Georges Pelpel Grass Valley, CA
Chose the Sunpower panels due to highly positive reviews. California Solar of Grass Valley, the installer has been top notch as well
2 years ago
Reply from SunPower
Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.
Dec. 1st, 2022
Verified Customer
Review Source
Mike Crist
SunPower has been great!! It has given us peace of mind that we don't have to worry about the constant increases in electric prices .
2 years ago Edited January 10, 2024
Reply from SunPower
We appreciate your review and are happy to know our product suits you well, Mike. Congratulations on going solar, and thank you for helping us change how our world is powered!
Nov. 17th, 2022
Verified Customer
Review Source
Terry & Margo Westrum San Antonio, TX
The SunPower panels are amazing. They are generating more electricity for my home than what our electric company is sending us.
2 years ago
Reply from SunPower
We appreciate your review and are happy to know you are enjoying your panels, Terry & Margo. Congratulations on going solar, and thank you for helping us change how our world is powered!
Nov. 17th, 2022
Verified Customer
Review Source
Robert Albion, NY
My main reason that I chose SunPower was because of the extra efficiency. It was simple. Installer did all the work. I paid the bill.
2 years ago
Reply from SunPower
Hi Robert! Thank you for sharing your experience.
Nov. 16th, 2022
