SunPower: Read 4,360 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Robert Albion, NY

My main reason that I chose SunPower was because of the extra efficiency. It was simple. Installer did all the work. I paid the bill.

2 years ago

Reply from SunPower

Hi Robert! Thank you for sharing your experience.

Nov. 16th, 2022

check_circle

Verified Customer

star star star star star

Sherry Prescott Valley, AZ

They respond quickly, installation was very speedy, and it works well. We have an app that we can see the amount of solar power.

2 years ago

Reply from SunPower

Glad to see you are taking advantage of the mySunPower.com monitoring app. Thanks for helping change the way our world is powered.

Nov. 16th, 2022

check_circle

Verified Customer

star star star star star

Sandra Napa, CA

I've enjoyed it for the past year and I've been very pleased with SunPower, solar panels, the battery backup, everything.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Sandra. Congratulations on going solar, and thank you for helping us change how our world is powered!

Nov. 16th, 2022

check_circle

Verified Customer

star star star star star

Marvin Roseville, CA

It works really well. The installation process was very good. They were fast. They did a good job. They did everything fine.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Nov. 16th, 2022

check_circle

Verified Customer

star star star star star_border

Anthony Forked River, NJ

I got a lot of satisfaction but I was disappointed with my follow up representative, who was with me for three months. I'm generating more power than I'm using.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Anthony. Give us a call at 1-800-SunPower if there are any issues you still need resolved and we will happily assist you. Congratulations on going solar, and thank you for helping us change how our world is powered!

Nov. 16th, 2022

check_circle

Verified Customer

star star star star star

Carlos Munoz LA Mesa, CA

They identified my system had a problem and came out and fixed it. Also showed me how I can see both systems on ky app.

2 years ago

Reply from SunPower

We are delighted to read about your exceptional experiences with customer service as well as the app, Carlos. Thank you for the feedback it is truly appreciated.

Nov. 3rd, 2022

check_circle

Verified Customer

star star star star star

Steven Shafer Port Angeles, WA

The installation was performed promptly and very professionally. So far the performlance of the system has exceeded expectations.

2 years ago

Reply from SunPower

Steven, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Nov. 3rd, 2022

check_circle

Verified Customer

star star star star star

Earl Kane Tulare, CA

So far so good. Installation was quick and professionally done. Just got our first electric bill and we have a credit!

2 years ago

Reply from SunPower

We appreciate the glowing review and are pleased to hear of your savings. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Nov. 3rd, 2022

check_circle

Verified Customer

star star star star star

Jesse Jimenez Bakersfield, CA

Professional reps, very easy to communicate with, system looks great on my roof, and app to check in on solar is very easy to use.

2 years ago

Reply from SunPower

We appreciate you taking the time to let us know how much you are enjoying your app and experience with our team, Jesse. Thank you for helping us change the way our world is powered!

Oct. 27th, 2022

check_circle

Verified Customer

star star star star star

Jose Cifuentes Daytona Beach, FL

From purchasing the service and going through the transition of independent electrical sun-power guides you all the way! Therefore I recommend them!

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

check_circle

Verified Customer

star star star star star

Dov Cohen Lafayette, CA

The purchasing process was straightforward. There were no hidden costs. The installation was completed promptly and professionally.

2 years ago

Reply from SunPower

We're so glad to hear it! Be sure to visit our blog for up to date info on how to make the most out of your SunPower solar system. https://us.sunpower.com/blog

Oct. 20th, 2022

check_circle

Verified Customer

star star star star_border star_border

Dale Rio East Brookfield, MA

When the calculation was done on the ability to satisfy my power usage for my heat pumps that it would generate enough kW. As of now, it does not look like I will have enough saved up to pay for my usage of heat?

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

check_circle

Verified Customer

star star star star star

Alex Orinda, CA

They've always been responsive, installation was completed on time. I'm not an expert on solar products, but they seem to be working fine.

2 years ago

Reply from SunPower

we appreciate your feedback and are so appreciative of your review We pride ourselves on our customer service and see your experience was no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

check_circle

Verified Customer

star star star star star

Ronald Shingle Springs, CA

Very friendly people to work with and very informative. We had solar before with another company and SunPower so much easier to work with.

2 years ago

Reply from SunPower

Ronald, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

check_circle

Verified Customer

star star star star star

Trevor Santee, CA

They were responsive when we reached out to them. The equipment's been reliable and I like the app that shows how much energy is being produced.

2 years ago

Reply from SunPower

We appreciate you taking the time to let us know how much you are enjoying your app and experience with our team, Trevor. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

check_circle

Verified Customer

star star star star star

Eliana V. Ventura, CA

The process was straight forward. The installation was even easier as the crew worked fast and did everything right the first time.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Oct. 6th, 2022

check_circle

Verified Customer

star star star star star

adrian zepeda Beaumont, TX

Very professional and up front.low pressure sales and did exactly what they said they would do and when they would do it. Seemless process.

2 years ago

Reply from SunPower

Thanks for the review, Adrian! We love hearing feedback like this. It's always nice to hear how our team is doing.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

James Queens Village, NY

So far it's been excellent, I haven't had any issues, no problems everything is working fine. Overall I am happy with it.

2 years ago

Reply from SunPower

Thanks for the review, James! We love hearing feedback like this. It's always nice to hear your system has met your expectations.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Kevin

I haven't had any problems. It took a little while for the technician setting up my generated power but putting the panels on the roof was no problem.

2 years ago

Reply from SunPower

Kevin, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Rodney Long Beach, NY

It started off fairly rocky. I had problems with everything at the beginning, but they got it straightened out and I've had no problem for over 5 years now.

2 years ago

Reply from SunPower

Rodney, we appreciate your review and glad that we were able to resolve any lingering issues. We are happy to know our product is continuing to meet your expectations, Rodney. Thank you for helping us change how our world is powered!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Joseph Staten Island, NY

Installation was smooth and seamless. I only got one problem with the communication between the system and my cellphone.

2 years ago

Reply from SunPower

Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Sep. 28th, 2022

check_circle

Verified Customer

star star star star star

Paul Vernon-Rockville, CT

My first month with complete solar power production I ended up with -$26.94. I've had solar in the past and I think SunPower's product is unmatched.

2 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

check_circle

Verified Customer

star star star star star_border

Anonymous Brentwood, CA

In the beginning there was an issue and they came out and they fixed it immediately. The rep was extremely helpful in getting anything done that needs to be done.

2 years ago

Reply from SunPower

we appreciate your feedback and are so appreciative of your review We pride ourselves on our customer service and see your experience was no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

check_circle

Verified Customer

star star star star star

Roger R Pleski Kihei, HI

The panels work great! They have been installed for 18 months, we heat our pool to 88 degrees and our bill is $70 or less.

2 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Sep. 22nd, 2022

check_circle

Verified Customer

star star star star star

Karen Lou Berkeley, CA

my interactions with Frances were top level. She is smart, she is enthusiastic, she is articulate and she is downright friendly and approachable.

2 years ago

Reply from SunPower

We appreciate you letting us know how Frances did. We're glad to hear that you received great service, Karen Lou. Thanks for helping us change how our world is powered.

Sep. 9th, 2022

check_circle

Verified Customer

star star star star star

Jerry Cohen Pacific Palisades, CA

I have had the panels for 4 years and they are performing great with no issues. Worth every penny for the quality and performance.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product continues to meet your expectations, Jerry. Thank you for helping us change how our world is powered!

Sep. 1st, 2022

check_circle

Verified Customer

star star star star star

Eddie LA Habra, CA

Easy to do business with . System was installed quickly and professionally. It looks great with the fully tinted panels.

2 years ago

Reply from SunPower

Eddie, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

JOSEPH CHARLES Kerman, CA

We have not experienced any issues with the panels or installation. They have produced exactly what was quoted to us; no surprises.

2 years ago

Reply from SunPower

Thanks for the review, Joseph! We love hearing feedback like this. It's always nice to hear how our team is doing and know you are enjoying your system.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Tyler Havner Visalia, CA

Great company with clean and smooth install. Took about 7 weeks from signing to install then a few more weeks for inspections and PTO approval.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Aug. 18th, 2022

check_circle

Verified Customer

star star star star star

Carroll Nesler

Price, Quality of workmanship, Attention to detail, best warranty available. Work completed in a timely manner. Need I say more.

2 years ago Edited January 10, 2024

Reply from SunPower

We are thrilled to see that the team provided an outstanding, informative experience. Please get in touch with us in the future with any questions you may have.

Aug. 18th, 2022

check_circle

Verified Customer

star star star star star

Anonymous Vacaville, CA

It didn't take long for the installation. The people that came out were professional and they did it in one day. Its a pretty good price.

2 years ago

Reply from SunPower

Thank you for sharing and congrats on going solar!

Aug. 15th, 2022

check_circle

Verified Customer

star star star star star

Anonymous Georgetown, TX

We got a good proposal. They were there when they said they would be there and installed the panels and it was all fine. So far it's going perfectly.

2 years ago

Reply from SunPower

Thanks for reaching out and congrats on going solar! We are so glad to hear that you are enjoying better, cleaner energy with SunPower.

Aug. 15th, 2022

check_circle

Verified Customer

star star star star star_border

Brandon Eureka, IL

Everybody was great. It went well getting the panels up, no problems. I have a solar friend who is a solar expert and he said the panels we use are very, very good.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Brandon. Congratulations on going solar, and thank you for helping us change how our world is powered!

Aug. 15th, 2022

check_circle

Verified Customer

star star star star star

Allen Vista, CA

It's producing a lot of energy for us. The instal was very smooth. They seem like they are the most reputable of any company that I've heard about.

2 years ago

Reply from SunPower

We appreciate the review, Allen. It is nice to hear you are satisfied with the install and the service you received. Thank you for helping us change the way our world is powered!

Aug. 15th, 2022

check_circle

Verified Customer

star star star star star

Mike C Redmond, WA

While I have nothing to compare them to and its only been 14 months since installed, so far they are doing great. No problems!

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Aug. 11th, 2022

check_circle

Verified Customer

star star star star star_border

Terry Cowan Austin, TX

The pandemic delayed installation and point of contact while waiting for the install was constantly changing but everything since the install has been great

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Aug. 11th, 2022

check_circle

Verified Customer

star star star star star_border

Reza and Mandy Nazemi Rancho Mirage, CA

My solar production is awesome when I can see that it is! I'm often unable to see the production rates via my SunPower App. It seems the app is often down. Why is this???

2 years ago

Reply from SunPower

Hi Reza and Mandy Nazemi, we are significantly improving the performance of our monitoring system to show your data faster. During this upgrade, real-time and historical data for your system may not be available. Your historical data will not be lost and your system is still producing power from the sun. Your data will be visible as soon as the upgrade is complete. We apologize for any inconvenience this may cause and can have an Executive Support Specialist reach out to confirm. Please reach out with your account and contact information to customersuccess@sunpowercorp.com , and we will reach out. We look forward to talking to you.

Aug. 11th, 2022

check_circle

Verified Customer

star star star star star

Hermilyn Daugherty Laveen, AZ

Easy to work with, quick and efficient, system up and operating on schedule and when they noticed an issue they called me, came out and rectified it.

2 years ago

Reply from SunPower

It's terrific to read that you had a great experience with the sales team and that they provided excellent support too. Please reach out to us with any questions or concerns in the future. Thank you for helping us change how the world is powered!

Aug. 4th, 2022

check_circle

Verified Customer

star star star star star

NORMAN San Diego, CA

Best solar panels when compared to others. I'm very happy with my purchase of Sunpower panels . My bill is 1/10th of what it was for electric!!

2 years ago

Reply from SunPower

Norman, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 4th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Jon Aurand Roanoke, VA

when it was working, was great. Issue and inability to contact for assistance very concerning. I was on hold twice, last time for an 75 minutes, every time they cut in, the wait time increased!! System is down and we are in heavy round the clock AC usage. So, until something happens to change this lack of communication issue, I'm hesitant to recommend

2 years ago

Reply from SunPower

Jon, we are significantly improving the performance of our monitoring system to show your data faster. During this upgrade, real-time and historical data for your system may not be available. Your system is still producing energy and the data will be visible as soon as the upgrade is complete. We apologize for any inconvenience this may cause. An Executive Support Specialist will reach out. We look forward to talking to you.

Aug. 4th, 2022

check_circle

Verified Customer

star star star star star

Duane Smith Jensen San Diego, CA

The sales program was honest and accurate as to benefits. The installation following the home's suitability inspection was quick and trouble-free.

2 years ago

Reply from SunPower

We are elated to read about your informative experience. Don't hesitate to reach out in the future with any questions or concerns. We sincerely appreciate the feedback, and thank you for helping us change the way our world is powered!

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Tommy Beaumont, CA

I like the ease of using the phone app. The Sales rep, Tom E, was great during the whole procedure, start to finish & after installation.

2 years ago Edited January 10, 2024

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Scott Yucca Valley, CA

Picked SunPower after looking at different review companies like Yelp. I've had no problems - installation went very well.

2 years ago

Reply from SunPower

It's terrific delighted that you've had a smooth installation experience. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Joaquin Honolulu, HI

Everything went great. Best panels on the market. The whole installation process was very good. I highly recommend it to everybody.

2 years ago

Reply from SunPower

It's a pleasure to see your satisfaction with your SunPower panels and installation experience. Please reach out to us in the future with any questions you may have. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Jul. 27th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Rosa Lufkin, TX

Very difficult to get a hold of someone and to get information from them. So far the product seems to be working the way we needed it to work. Installation was okay. They had to come back because one of thing that had to be replaced. They're not easy to communicate with. That is my main issue with them.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services, and we hope you enjoy the new solar system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Leopardi Monument, CO

Everybody is very friendly and easy to work with. The product is very good, I'm not having issues. Installation went well.

2 years ago

Reply from SunPower

Thanks for reaching out and congrats on going solar, Leopardi! We are so glad to hear that you are enjoying better, cleaner energy with SunPower.

Jul. 21st, 2022

check_circle

Verified Customer

star star star star star

Jose Oxford, CT

I like the quality of service. Installation was a nice experience. The workers had to resolve some issues within our system.

2 years ago

Reply from SunPower

Hi Jose, thank you for the positive feedback. It's great to hear that installation went smoothly and any issues that occurred were resolved. Please feel free to contact us if there is a need we can assist you with.

Jul. 21st, 2022

check_circle

Verified Customer

star star star star star

Kevin Litchfield Park, AZ

The product is top notch and easy to use. Great software. I like the technology and the guarantee. Installation went very smoothly.

2 years ago

Reply from SunPower

We appreciate the kind words. Kevin. We are glad to hear that you are satisfied with product so far. Let us know if there is anything we can help you with later down the road.

Jul. 21st, 2022

check_circle

Verified Customer

star star star star star

Tony Karrow Polo, IL

Did what they agreed to and we've had problems with a couple panels and they came right out and fixed the issues. Good service.

2 years ago

Reply from SunPower

Tony, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Jun. 2nd, 2022

check_circle

Verified Customer

star star star star star

Ashley Duncan Yucaipa, CA

Got a good price on the panels, had one issue in the beginning that was resolved quickly, and I'm saving a lot of money.

2 years ago

Reply from SunPower

Hi, we are overwhelmed with joy to see that you love your panels so far. Thank you for sharing your experience. It's a delight to know that you had a great experience with the sales team, and they provided excellent support. We are glad to see that your concerns were immediately resolved and completed to your satisfaction. If you have any needs in the future, please reach out to us for help. Thank you!

Jun. 2nd, 2022

SunPower Reviews