Sungevity: Read 1,994 User Reviews From Real Homeowners

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Verified Customer

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Darlene Din Bakersfield, CA

Great Customer service- they did an outstanding job

6 years ago

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Verified Customer

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Kris Beaumont, CA

Consistent and get the job done in a timely manner.

6 years ago

Reply from Sungevity

Hi Kris,
Thank you so much for the awesome review!
Now that you have experienced the many benefits of going Solar with us let us reward you with up to $2000.
Here’s how
• Earn $500 for your first referral.
• Earn $1,000 for your second referral.
• Earn $2,000 for your third referral and every referral thereafter.
* We make it as easy as 1, 2, 3, to share your love of Solar with family, friends, and neighbors. Login to the Ambassador portal. Straight from your portal you can share your Link on social media or enter referrals manually by using the direct entry form. For Assistance Call: (866) 488-1922 or Email Warm Regards, Liz D.

Jul. 10th, 2018

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Verified Customer

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Anonymous

I had questions that were never answered by people supposedly in charge of my project.

6 years ago

Reply from Sungevity

Hi There,

I am sorry to hear that your questions went unanswered. If you have any specific questions today that you would like me to answer, please don't hesitate to reach out to me using my contact info listed below. I am happy to help in any way possible.

Blake Hazelrigg
Senior Manager
925.241.1531 (direct line)

Jul. 3rd, 2018

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Verified Customer

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Jarred Ontario, CA

I'm not a big fan of Sungevity. If I didn't call everyday harassing them to keep doing their job, I would never have it all done. They are very lazy.

6 years ago

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Verified Customer

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Unknown

Outstanding performances throughout the entire process

6 years ago

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Verified Customer

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pj

On time, good service, great people. Love my new system

6 years ago

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Verified Customer

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FJ Diamond Bar, CA

Everything was done by the deadline, but communication was poor.

7 years ago

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Verified Customer

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Steve

I liked how fast and efficient the project was done

7 years ago

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Verified Customer

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Brandon

They promised a quick and easy process. They delivered.

7 years ago

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Verified Customer

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Kevin Nottke

Too much to get into, long story short the company made me sign off that the project was complete when I knew the system didn't work.

7 years ago

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Verified Customer

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M Farmer Helendale, CA

Great customer service.They are watching out for me.

7 years ago

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The person who was the salesman and everyone I did business with Victorville, CA

They lied to me about the price I would pay and I haven't saved any money. In fact I'm paying more for solar then I did Edison

7 years ago

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Verified Customer

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Julie April Menifee, CA

Excellent customer service and I love no electric bill

7 years ago

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Troy and Robert San Jacinto, CA

From beginning to end it was seamless and painless

7 years ago

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Verified Customer

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Jose Buena Park, CA

Can't afford the money because it's way to expensive.

7 years ago

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Verified Customer

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Hans-Ulrich Siebeneick Seaside, CA

Sungevity had the best deal. Installation and project management was good

7 years ago

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Verified Customer

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David Myers Corona, CA

Wouldn't trade it I've been very happy with my solar system over all.

7 years ago

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Verified Customer

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Dianna Amestoy Placentia, CA

I highly recommend them for their service and thoroughness

7 years ago

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Peter Getzoni Napanoch, NY

Don't have any problems and it's doing what it's supposed to.

7 years ago

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Verified Customer

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Jeff Lambert Cromwell, CT

The cost is what made me decide to go with Sungevity. Things have been good.

7 years ago

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Verified Customer

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Pichou Etinde Bristol, CT

Installation was long, but eventually got done. They have the best deal.

7 years ago

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Verified Customer

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Joseph Desena Barnegat, NJ

Sungevity is excellent. They have great follow up.

7 years ago

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Verified Customer

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Van Nguyen West Sacramento, CA

We went with Sungevity for the cost. We had a good experience.

7 years ago

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Verified Customer

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AS Wilmington, DE

Compared to all other companies I looked at, they were by far the best.

7 years ago

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Sreenath Reddy Stockton, CA

I am a sungevity customer and struggling to find the service company who can help to service the Inverter, i have been trying to reach out to solar spectrum how ever no success on it, this is very much required if some one can help me to reach out to service provider to fix the inverter

3 years ago

Reply from Sungevity

Thank you for your feedback and we are sorry to hear you were less than satisfied. We cannot verify that you were a customer, could you please send an email to gosolar@pineappleenergy.com so we can resolve this issue?

Jun. 11th, 2021

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Duncan Speel Lowell, MA

Not a good experience at all! My solar panels have been sitting on my roof after being installed for a month and not able to be used because Sungevity did not follow up on obtaining the proper permits. Also, after 4 emails and five phone calls over a weeks time- I have not heard back. Very frustrating. I will not be recommending Sungevity.

4 years ago

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Gary Torrance, CA

Great Customer service Shari is awesome to work with and will continue to working on sending referrals.

4 years ago

Reply from Sungevity

Hello Gary, thank you for sharing your wonderful feedback and experience working with Shari. I will be sure to send this wonderful review to her and thank you for continuing to work on sending referrals.

Michelle Steffani
Sr. Mgr or Customer Experience
Michelle.Steffani@sungevity.com

Sep. 28th, 2020

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Ralph & Linda Leominster, MA

Our sales consultant, Bill P, was extremely helpful and knowledgeable. Answered all our questions and concerns.

4 years ago

Reply from Sungevity

Hi Ralph and Linda,
I am so glad to hear that Bill took great care of you. Thank you for leaving him a review. I will ensure he gets the recognition he deserves!

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

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Surya San Diego, CA

Jacob was highly knowledgeable and provided all the required information to help understand the transition to Solar.

4 years ago

Reply from Sungevity

Hi Surya,
Thank you for passing some kudos on to Jacob. I will make sure he gets a shoutout. We are very glad you contacted us to learn more about solar.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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Kenneth Banicki Lake Elsinore, CA

Bill P. Was very knowledgeable and took the time to explain and answer our questions. Very personable.

4 years ago

Reply from Sungevity

Hi Kenneth,
Thanks for leaving some kudos for Bill. I will pass your feedback on to ensure he receives the recognition he deserves.

Blake Hazelrigg
Senior Manager

Mar. 3rd, 2020

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James Engel Pleasanton, CA

Matthew V did a great job understanding my needs and very quick to respond with quotes and great follow up!

4 years ago

Reply from Sungevity

Hi James,
We are glad to hear that you had a a great experience with Matthew. I have passed your feedback on to ensure he gets the recognition he deserves.

Blake Hazelrigg
Senior Manager

Feb. 19th, 2020

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Jsimm622 El Cajon, CA

Great service. Communication was spot on and the install was minimally invasive. Very glad I chose this company.

4 years ago

Reply from Sungevity

Hello There,
We know solar projects have a lot of moving parts and that makes communication that much more of a crucial part of the customer experience. Thank you for the review and for letting us know we got it right!

Blake Hazelrigg
Senior Manager

Feb. 19th, 2020

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TYRAN S Dallas, TX

BLAKE IS A GREAT REP. HELPED ME GET MY TAXES DONE FAST AND DID NOT CARE HOW MANY QUESTIONS I ASKED. VERY FRIENDLY!!

4 years ago

Reply from Sungevity

Hi Tryan,
Glad we were able to connect and that I could quickly get you what you needed to complete your taxes. Please let me know if there is anything else I can do to further assist you. Thank you for the 5 star review!

Blake Hazelrigg
Senior Manager

Feb. 6th, 2020

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Ryan Daley Valley Center, CA

Pleasure to work with, kept me informed about the progress on the solar. Definitely would recommend!

4 years ago

Reply from Sungevity

Hi Ryan,
Glad to hear all went well. Thank you for the great 5 star review! Please don't hesitate to reach out to myself or any of the Sungevity team if any questions or concerns come up.

Blake Hazelrigg
Senior Manager

Feb. 6th, 2020

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Motaz mohamed New Britain, CT

Some customer reps are experiencied like Rosanna C ... she was great helping me out with my questions and concerns

4 years ago

Reply from Sungevity

Hi Motaz,
Thank you for the stellar review. I believe we have the best customer service team in the industry and Rosanna is right there in the middle of it. I am glad she was able to get your questions and concerns addressed!

Blake Hazelrigg
Senior Manager

Jan. 27th, 2020

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Albert Santoscoy Pomona, CA

Some of the best customer service I've ever received. Thanks Shari R for all your help making this a painless change.

4 years ago

Reply from Sungevity

Hi Albert,
Thanks for giving Shari a shout out. I will pass this on to her manager and team to ensure she gets some kudos. We are glad you had a wonderful experience.

Blake Hazelrigg
Senior Manager

Jan. 3rd, 2020

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Alphonso Chino Hills, CA

We had a very positive experience. Janette J kept me informed of the project status at each stage.

5 years ago

Reply from Sungevity

Hi Alphonso,
Thank you for the review. We are glad to hear Janette provide a great experience and we will make sure she gets a shout out!

Blake Hazelrigg
Senior Manager

Dec. 26th, 2019

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Milo W Tarrytown, NY

Thanks Blake for getting all of my questions answered. I don’t know much about how it works and have a good idea now.

5 years ago

Reply from Sungevity

Hi Milo,
I am so glad we connected. Please let myself or any of the Sungevity team know if any additional questions come up.

Blake Hazelrigg
Senior Manager

Dec. 19th, 2019

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Brad Santa Rosa, CA

Excellent experience. They kept me informed throughout the entire process. Very organized and professional.

5 years ago

Reply from Sungevity

Hi Brad,
Thanks for the great feedback. We are working hard to provide the best customer experience in the industry. Glad to hear you had a great experience.

Blake Hazelrigg
Senior Manager

Dec. 6th, 2019

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Srini K Irvine, CA

The process was quick and easy. The customer service agent was pleasent. Talked to Falicity W and she was great.

5 years ago

Reply from Sungevity

Hi Srini,
Thank you for the 5 star review. We are glad to hear you have had a wonderful experience.

Blake Hazelrigg
Senior Manager

Nov. 26th, 2019

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Matthew Lewis La Mesa, CA

I had a great experience with William. He really listened to my questions and answered them fully and patiently to me.

5 years ago

Reply from Sungevity

Hi Matthew,
Glad to hear Matthew took great care of you. Thanks for reaching out to us.

Blake Hazelrigg
Senior Manager

Nov. 26th, 2019

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Scott Los Angeles, CA

Very happy with the service Sungevity provided. I've been talking to William M. Make sure you get him, he's the best!

5 years ago

Reply from Sungevity

Hello Scott,
Thank you for the 5 star review. We are glad to hear things have gone so smoothly. Happy solar!

Blake Hazelrigg
Senior Manager

Nov. 14th, 2019

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Aaron Hesperia, CA

Great experience! Emily P did a great job keeping in touch with me every step of the process. Thank you !!

5 years ago

Reply from Sungevity

Hi Aaron,
So glad to hear Emily took good care of you. Thanks for the review.

Blake Hazelrigg
Senior Manager

Nov. 14th, 2019

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Matt C Amherst, MA

Blake was great and patient with me. I bought a house with a system on it and he explained its functionality clearly.

5 years ago

Reply from Sungevity

Hi Matt,
I am glad we were able to connect. I think you will find your system will really help save a lot of money on your electric bill. Happy solar!

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

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Heath Aurora, CO

Blake answered my questions right when i called and was friendly. Great service by this company always.

5 years ago

Reply from Sungevity

Hello Heath,
Thank you for leaving a review about your experience with me. I am glad you gave us a call!

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

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Tom Webb Riverside, CA

Great experience and they were very helpful for me to make a decision. No pressure and very cordial.

5 years ago

Reply from Sungevity

Hi Tom,
We really appreciate the 5 star review.

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

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Luisa Messinas Los Angeles, CA

Great Service very knowledgeable! Would recommend Sungevity to anyone considering solar in the LA area.

5 years ago

Reply from Sungevity

Hi Luisa,
Thanks for the kudos!

Blake Hazelrigg
Senior Manager

Oct. 29th, 2019

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Pawel Costa Mesa, CA

William M was a pleasure to work with and was highly informative. I would highly recommend Sungevity.

5 years ago

Reply from Sungevity

Hi Pawel,
Thanks for the 5 star review. We are so glad you have had a great experience. Don't hesitate to give us a ring if any questions or concerns come up.

Blake Hazelrigg
SeniorManager

Oct. 25th, 2019

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Stephen Hubbard Northridge, CA

Very professional and prompt. He answered my question clearly and then did research to chase down some details.

5 years ago

Reply from Sungevity

Hello Stephen,
Thank you! We are proud of our detailed, education focused consultation process. Glad you found it helpful!

Blake Hazelrigg
Senior Manager

Sep. 20th, 2019

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David Aurora, CO

Bill was awesome, explained everything clearly and answered all my questions. Easy process to get started.

5 years ago

Reply from Sungevity

Hi David,
We are so glad to hear that Bill took good care of you and the process was easy. Thank you for leaving him a 5 star review.

Blake Hazelrigg
Senior Manager

Sep. 4th, 2019

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