Sungevity: Read 1,994 User Reviews From Real Homeowners

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Rob LoCascio Baldwin, NY

The process took way too long. From beginning to end I think it took 7 months.

7 years ago

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Renee 95301

I was initially impressed with their follow through.

7 years ago

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Lincoln 95648

Unkown, had not business with them before. Chosen due to an advertisement.

7 years ago

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J. Yorck 94107

Price and friendliness of their sales rep. Unfortunately they completely failed to deliver.

7 years ago

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Skye 94403

We thought Solar Spectrum will be professional ... but we are wrong ..... Poor sales rep!!

7 years ago

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Jin Kim Northridge, CA

Installer damaged the roof. Refused to repair. Please avoid Solar Spectrum.

5 years ago

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Han Santa Rosa, CA

He said to me he referred someone will call me . Until now nobody call me.

6 years ago

Reply from Sungevity

Hi Han,

We are very sorry to read this and would love the opportunity to make this right. Would you mind sending us over your contact information to and someone from leadership will be in contact right away?

Thank you, and we look forward to speaking with you soon.

Best,
Liz D.

Oct. 29th, 2018

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Ovaline Ledyard Center, CT

I gave out my personal information and was never called back by Nathan.

6 years ago

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Anonymous Woodland, CA

Called me a dozen times in three days. Not okay.

6 years ago

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Christian C Tracy, CA

High sales presssure tactics & lack of good testimonials

6 years ago

Reply from Sungevity

Hi Christian,

Sorry we weren't able to get it right. We have some very beautiful installs in your area and would be happy to share testimonials with you in the future. Hope you will keep us in mind for your solar needs.

Blake Hazelrigg
Senior Manager
925.241.1531 (direct line)

May. 15th, 2018

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Jerry Ridgewood, NY

My inquiry was taken seriously enough and I have not received reply in writing

6 years ago

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manuel

Sented e-mail, still waiting to here from them.

6 years ago

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truthful Oriskany, NY

Sent information about my project and never recieved a quote.

6 years ago

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JP Oceanside, CA

After initial contact no follow up contact

6 years ago

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Disappointed Patchogue, NY

Called and said my solar wouldnt work for my house but no reason given.

6 years ago

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Mark

Information provided sounds good but to date have not received follow up

6 years ago

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Anonymous Selma, CA

Pushy, non-accomodative, poorly responsive

7 years ago

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I worked with three different people San Marcos, CA

Poor customer service! Didn't get called back on 2 occasion.

7 years ago

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Jeff Los Angeles, CA

they did not do the install correctly, and chaged too much for the job

7 years ago Edited September 14, 2021

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n/a 91931

They failed to do the job. I chose them because they were rated #1.

7 years ago

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Pushy Sales Rep 93611

knowledgable about solar, however pushy to sign

7 years ago

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can remember the name but it was a man 94602

very short call and he was going to call me back the next day but never did

7 years ago

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RK 94539

Worst experience, considered Solar Spectrum because neighbor referred them.

7 years ago

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Trying to dig out of mess from Sungevity 94080

Disorganized company trying to unravel from mess bought from Sungevity.

7 years ago

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robert S WALTERMAN

just awful followup to sale problems from 6the start of install

7 years ago

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HT Tran Carlsbad, CA

My project coordinator Norma Aguila was very poor in customer services.

8 years ago

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Cesar De La Rosa Linden, NJ

Still waiting for my solar panels to work

3 years ago

Reply from Sungevity

Thank you for your feedback and we are sorry to hear you were less than satisfied. We cannot verify that you were a customer, could you please send an email to gosolar@pineappleenergy.com so we can resolve this issue?

Jun. 11th, 2021

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Alex Kang Louisville, CO

They ran out of business during they are install my solar

3 years ago

Reply from Sungevity

Thank you for your feedback and we are sorry to hear you were less than satisfied. We cannot verify that you were a customer, could you please send an email to gosolar@pineappleenergy.com so we can resolve this issue?

Jun. 11th, 2021

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Edward Elefante Toms River, NJ

Sales person never called me back. You take it from there.

5 years ago

Reply from Sungevity

Hi Edward,
I am very sorry to hear that you didn't hear back from us. I looked through our records and didn't find your name. We are sorry you had this experience and would love to reach out to you. Please send me an email with your phone number and the property address where you are considering getting solar as well as any additional details you would like to include. I would like to do some digging and see if I can uncover what caused this mishap to take place. Again, we are sorry this happened and would love to see what kind of deal we can set you up with.

Blake Hazelrigg
Senior Manager

May. 21st, 2019

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Thomas Guy Narberth, PA

Sungevity never called or emailed me back.

6 years ago

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CW Avalon, CA

Would Not provide Any design in writing.

6 years ago

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No response Las Vegas, NV

Never heard from them after requested quote.

6 years ago

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J Warren San Diego, CA

No Follow Up. Called and requested a quote.

6 years ago

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Dan Fremont, CA

Worst company ever. Misled in every criteria..

6 years ago

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Stevens Marcellus, NY

Would not leave quote without personal information.

6 years ago

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Bob Blakemore Bakersfield, CA

Carlos and Mike have been great to work with so far

6 years ago

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R Thousand Oaks, CA

Gave the highest price for the least service

6 years ago

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Tony Khan Apple Valley, CA

I contacted them no one ever took the time to contact me.

6 years ago

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Mike

Never could get a consultation set up for the sale

6 years ago

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Spencer Eaton, CO

I submitted a request and never received a response

6 years ago

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Msclark Antioch, CA

They failed to follow up and install as agreed.

7 years ago

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Robin N. Westerly, RI

Turnkey purchase of Sungevity & dropped all service

7 years ago

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Michael Olah Palm Springs, CA

Rude installers.

8 years ago

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Jake Thurston Newburyport, MA

Terrible company

10 years ago

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