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Sungevity Reviews

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7.0

Overall Score

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sith sakoonphong Perris, CA

Janette J she's good to take care customer and tell me what is going on

5 years ago

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Reply from Sungevity

Hello Sith,
Thank you so much for taking the time to pass some props on to Janette! I will share this with her leadership team to ensure she receives some recognition.

Blake Hazelrigg
Senior Manager

Aug. 8th, 2019

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Sandra Trumbla

Alex A and Zac O were friendly, professional, and a pleasure to work with.

5 years ago

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Reply from Sungevity

Hello Sandra,
We are so glad to hear that Alex, your consultant, and Zac, you project manager, treated you with care! We strongly believe they are one of the best tandems in solar.

Blake Hazelrigg
Senior Manager

Aug. 8th, 2019

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Robert Perkins Manteca, CA

Very helpful answered all me questions. Defiantly would refer them.

5 years ago

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Reply from Sungevity

Hi Robert,
Glad to hear you had a very pleasant experience! If you do end up referring us, make sure your friends and family tell us that you sent them so you can take advantage of our amazing referral program!

Blake Hazelrigg
Senior Manager

Jul. 30th, 2019

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NN Swansea, MA

Always there to guide the way! Team effort and class appreciated.

5 years ago

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Reply from Sungevity

Hi NN,
We love being here to serve customers like you! Thanks for the great review.

Blake Hazelrigg
Senior Manager

Jul. 24th, 2019

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RANDALL RUCKER San Diego, CA

This project went very simply and quickly thanks to Sheri at Sungevity.

5 years ago

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Reply from Sungevity

Hi Randall,
Thank you for the positive review about your experience with Sheri! Glad to hear everything was simple and moved quickly... that is always the goal! Please reach out with any questions or concerns.

Blake Hazelrigg
Senior Manager

Jun. 13th, 2019

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Lynn Menifee, CA

Everyone was very knowledgeable, professional and helpful through the process.

5 years ago

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Reply from Sungevity

Hi Lynn,
Thank you for the positive review! We are glad to hear you had a positive experience.
Blake Hazelrigg
Senior Manager

Jun. 13th, 2019

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Rich Bayville, NJ

Scott was extremely helpful and was always easy to contact if I had a question!

5 years ago

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Reply from Sungevity

Hi Rico,
We are so glad to hear that you had a very positive experience with Scott. I will share with his manager to ensure he gets some kudos. Thanks for the wonderful review.

Blake Hazelrigg
Senior Manager

May. 31st, 2019

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Pat Winchester, CA

Crew was there with no interruption in service, polite and informative

5 years ago

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Reply from Sungevity

Hi Pat,
Thank you for the 5 star review! Great to hear things went well. Please give us a ring if you ever need anything.

Blake Hazelrigg
Senior Manager

May. 10th, 2019

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Mark Mitchell

VERY GOOD PRESENTATION, EXPLAINED VERY WELL. NO QUESTIONS UNANSWERED.

5 years ago

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Reply from Sungevity

Hi Mark,

Thank you for the 5 star review! If you ever have any questions or concerns, please don't hesitate to reach out to us.

Blake Hazelrigg
Senior Manager

Apr. 11th, 2019

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Lisa Columbia, MO

Thank you for answering my many questions. I appreciate your time.

5 years ago

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Reply from Sungevity

Hi Lisa,

Thank you so much for taking the time to leave us some feedback about your experience! If you ever have any additional questions, please don't hesitate to let us know.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2019

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vs Cheshire, CT

My solar project was not cookie cutter, and needed a site visit. They immediately dropped the project. I guess they only work on the easy, no brainer ones.

5 years ago

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sallie toscano Cranbury, NJ

THEY SUCK.... I never heard back from them. They were going to call me and let me know what they can do and never called back or emailed. I called and emailed a few times.

5 years ago

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Mark Ridgecrest, CA

No one emailed me to initiate contact to get a quote. I don't answer phone calls that don't say who they are. I.e., if it just has a phone number I don't answer it.

6 years ago

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Richard Sandoval Fontana, CA

Not good, no one ever contacted me for a quote sent an email with copy of the electric bill probably first of the month/October and till this day no call

6 years ago

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Reply from Sungevity

Good morning Richard,

We are very sorry to hear that no one has gotten back to you, and I want to take the time to thank you for reaching out and letting us know. Would you mind sending us over a private message or e-mail with your contact information and we can have someone from leadership reach out and assist you?

The best e-mail address to use would be


Thank you, Richard, and we look forward to hearing from you soon.

Warm Regards,
Liz D.

Oct. 19th, 2018

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David DeHart Sunnyvale, CA

Jacob did a great job letting me know what our options were.

6 years ago

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Ted Kaye Moss Beach, CA

Received one email in response to my request for an estimate with promise to get back to me and they never did!!! Second request from me also went unanswered.

6 years ago

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Martha Lee Garcia Springfield, MA

Eli G help me finish my process in less that 10 min after waiting almost a month for eversource

6 years ago

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Cloak Ringoes, NJ

After being referred, I filled out a request for information and I never heard from this company. I am actively looking for solar and am ready to find a provider.

6 years ago

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Pam Heintzleman Tracy, CA

I was happy with Sungevity. However, now I cannot get them to service my system. I paid for the system and now have $400/a month electric bills again! Pam in Tracy CA

6 years ago

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Margaret Woodacre, CA

Great company. On the ball. Fast response back. Great with questions and explaining everything.

6 years ago

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Anonymous

I found him to be very impersonal. I'll contact was only over the phone. Price of kilowatt hour was much higher than competitors.

6 years ago

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Daniel Goggins Ludlow, MA

I found them to be very professional and extremely knowledgeable

6 years ago

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Bob P.

The information I received from the rep was clear, accurate and concise.

6 years ago

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Frank

Solar Spectrum is one of the top solar companies, but I don't like the panel they are using.

6 years ago

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Scott Gasparini

Solar Adviser is very knowledgeable, professional and friendly.

6 years ago

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Janelle Haynes Saugus, MA

Both Ed and Jacob were very helpful, friendly and customer focused.

6 years ago

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Brendan Smithfield, RI

I had a great chat and I really meaningful discussion with the recipients.

6 years ago

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Michelle H. Hemet, CA

Joseph S. is extremely knowledgeable and answered all of my questions.

6 years ago

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Bret Rieffel White Water, CA

Great customer service and quick installation. I highly recommend these guys!

6 years ago

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Micky Curry Massapequa Park, NY

They were wrong on the number of panels allowed by code. When I pointed this out they swore they were right but alas, they were wrong.

6 years ago

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Mike

never sent a validation on appointment schedule call last minute state i need to clear trees. When we start having a north sun I'll look at clearing trees on the north side.

6 years ago

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Murphy Arnize Hemet, CA

Quick and easy process.. Friendly and will definitely refer Jeremy and Horizon!

6 years ago

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Melana Singh Oceanside, CA

Very Fast installation and activation. Great presentation by Rocco.$

7 years ago

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don lingren Lancaster, CA

Horizon provided an excellent product and great service, timely installation.

7 years ago

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Dr Donald R Drake Windsor, CT

easy to work with, great help. answered all questions about product

7 years ago

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Michael Vinyard Lincoln, CA

Polite and responsive, provided information in timely, process was clear and tracked well.

7 years ago

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Solar System Review Discovery Bay, CA

They have delivered on the agreement of installing a working system with power rating requested

7 years ago

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Mary Ann American Canyon, CA

Awesome response and follow-up. Excellent service and very nice people!

7 years ago

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Edward Nunez Egg Harbor City, NJ

customer rep was very knowledgable and response time was great.

7 years ago

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Randy Christian 92880

I them based on internet reviews. I was looking for a company with a reputation for honesty.

7 years ago

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Pushed Away from Solar 93637

Nice people at the beginning, BUT they got very pushy for an immediate decision. Way over priced and over whelming pressure to buy now.

7 years ago

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TG 14880

Very nice salesman I talked to and honest of what they could do for me. Their high rating.

7 years ago

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Peter 2571

Very good to to business with and they give you the options that are available to you

7 years ago

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Sequestration Seeker 92084

5 Star reviews by customers and California based as an early provider. Price point competitive.

7 years ago

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Giovanni 91104

Excellent, not pushy. on time with delivery did all paperwork for us

7 years ago

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Bob 95461

very good initial impression. Then got only 1 call I said I was interested in solar panels on the ground. They only did roof panels. never heard from anyone else

7 years ago

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James Pittsburg, CA

They call way too often. Was getting calls every day, even though they were told not to call for a couple of weeks

7 years ago

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Marvin Raymundo

JD M: fast and helpful service! Didn't expect to come early.! Marvin Raymundo

7 years ago

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Susan lee

JD M great job friendly and very helpful Thank you horizon Susan Lee

7 years ago

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Dr. Joseph M pecoraro

Sungevity has DECLARED BANKRUPTCY. THEY TOOK $10,000 OF MY MONEY- NO INSTALLMENT MADE AND NOW REFUSE TO GIVE ME MY MONEY BACK. hOW CAN ANYONE CHOOSE THESE PEOPLE NOW?

7 years ago