Sungevity: Read 1,993 User Reviews From Real Homeowners

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John East Weymouth, MA

Great job excellent experience and quality installation

9 years ago

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Brian Kansas City, MO

The company is amazing in every way!

9 years ago

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David Bednarcik Bergenfield, NJ

Overall our experience has been great. Our last electric was $4.00

9 years ago

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John Magnotta Hopewell Junction, NY

good comp to deal with would give them a A rating

9 years ago

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Joseph Jamaica, NY

We are very happy customers....saving a lot of money

10 years ago

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stephanie Oceanside, CA

Awesome

10 years ago

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Verified Customer

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James Fernandes Indian Wells, CA

Lovely people but bloody awful follow up.

6 years ago

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Verified Customer

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Donte Green

Customer service I received was horrible.

6 years ago

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Verified Customer

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LANCE Canyon Country, CA

POOR CUSTOMER SERVICE DISHONEST ANS SLOW TO RESPOND

7 years ago

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Rich mclaughlin Tewksbury, MA

Bill P was great on the phone explained everything well.

4 years ago

Reply from Sungevity

Hi Rich,
Thank you for leaving Bill a positive review! I will make sure he gets the recognition he deserves for providing you with a great experience. Thanks again!

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

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Robert Metzger Hesperia, CA

Rosa did a great job. She was very helpful in every aspect

5 years ago

Reply from Sungevity

Hi Robert,
Thank you for taking the time to leave Rosa a review. We are glad to hear she took such great care of you and I will make sure she gets some recognition for it! Happy solar.

Blake Hazelrigg
Senior Manager

Sep. 27th, 2019

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Robert Thompson Commerce City, CO

Well scince no one showed up for our appoiment im not very pleased with them. They wasted half of my day for nothing.

5 years ago

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darryl Syosset, NY

the solar package is too expensive to install. I decided to wait.

6 years ago

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Angus MacDonald Los Angeles, CA

Way too pushy. Even got defensive/argumentative when I refused to name the company I hired. Would never recommend.

6 years ago

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Prasad Cypress, CA

Very good interaction and responsive time.

6 years ago

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Ron klein Hartsdale, NY

Only wants to lease systems. Gave a bogus price for a purchase. Not a full service company . Very disappointed

6 years ago

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Arun Paudel Gaithersburg, MD

Very good customer service! Knowledgeable representative!

6 years ago

Reply from Sungevity

Hi Arun,
Thank you for the wonderful review. We pride ourselves on the experience we provide and it is great to get this reaffirming feedback. Please let us know if there is any questions come up!

Blake Hazelrigg
Senior Manager
925.241.1531

Jun. 15th, 2018

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Anonymous Clovis, CA

Spoke once. Emailed a few times. Haven't heard back from in weeks.

6 years ago

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Anonymous Berkeley, CA

was trying to help but have flat foam roof not doable short conversation.

6 years ago

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Val

The representative, Robert L. was professional and nice.

6 years ago

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Hobby Job

Sales procedure is a hack job, they don't listen to the customer

6 years ago

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D roberts

Because the rep, lied to me . He failed to tell me I would have to come up with a large sum of money in a few months

6 years ago

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Dan

They are a good company with good presentation and product.

6 years ago

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Don Clarksville, TN

Very professional staff willing to work with you.

7 years ago

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Glenda Lambert Hemet, CA

Jeff L presented your solar system to us. He was very pleasant & professional.

7 years ago

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Paul from Boylston 1505

Initially I was impressed with solar spectrum was easy making an appointment yet we never had a sales rep contact us

7 years ago

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dan , cool guy 12180

liked it, more coopertiva than solar city

7 years ago

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Chris 91324

Best reviews but then the sales person was annoying and kept calling even after I asked him to stop!

7 years ago

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Dayna 91356

The telephone representative was rude. Mybover all experience Wasted my time. The technician was Not knowledgeable

7 years ago

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SHELLY 94531

The sales person explained everything and I felt very comfortable

7 years ago

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n/a 91206

Great company, but too expensive, considering how many years it takes to pay for itself.

7 years ago

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Unsure 91307

Initially it was good.....then went down hill, when I was expected to spend money prior to even building an estimate.

7 years ago

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Who ever answers the requests from the website 1906

Poor. Never listened to what I wanted. Follow up weeks after when competitors were responding same day

7 years ago

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Brionna H

Absolutely great! Very professional customer service!

7 years ago

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Doris benn

Things can move a little faster

8 years ago

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James Mross Hemet, CA

Excellent service

8 years ago

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Robert Meixner Victorville, CA

Very easy to work with and efficient staff.

9 years ago

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melanio New Windsor, NY

Everything is going fine

10 years ago

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Francesco Santa Rosa, CA

Company laid off half staff and I was left without anyone to talk to, after panels were installed.

4 years ago Edited September 14, 2021

Reply from Sungevity

Hi Francesco,
Thank you for leaving a 5 star review. Please don't hesitate to reach out to Bill, myself or any of the Sungevity team in the future if we can ever be of any help.

Blake Hazelrigg
Senior Manager

Nov. 14th, 2019

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Michael Nugent

I have not heard from Sungevity except for the July 16 email that my request had been received.

5 years ago Edited September 14, 2021

Reply from Sungevity

Hello Michael,
We are very sorry to hear that you did not quickly receive a call from us. The moment that I saw this review come in I asked a representative from our sales team to reach out to you. I am hopeful we can get things turned around. Please let me know if there is anything I can do to further assist you!

Blake Hazelrigg
Senior Manager

Jul. 30th, 2019

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Rusty Parker Littleton, CO

nobody ever contacted me. i submitted a request for information but wasn't contacted

5 years ago

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Lee Neville Van Nuys, CA

I've not been able to get any decent customer support since the company went bankrupt.

5 years ago

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No name Wildomar, CA

Could not come close to another company's offer; salesperson very pushy

6 years ago

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no body conctact me, so names, need to find somebody I can trust

I ask for a quote, solar E. ask me for my info and still waiting, no call or emails

6 years ago

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Julie Mascarenas Livermore, CA

The supervisor was quick to handle my concerns

6 years ago

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Rudy Sylmar, CA

No follow up. Representative promised to call back with a quote, but never followed through.

6 years ago

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Marcus McDaniel Brentwood, CA

Contact me while as at work. Said they would call back at an agreed upon time. Crickets

6 years ago

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Becky Placerville, CA

Salesman took all my info and then never called again and didn't answer my emails.

6 years ago

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fred mcgee Yreka, CA

answered all the questions. set up a call back conference . nobody called or contacted me since

6 years ago

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Rob LoCascio Baldwin, NY

The process took way too long. From beginning to end I think it took 7 months.

7 years ago

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