Sungevity: Read 1,993 User Reviews From Real Homeowners

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Darlene Irvine, CA

Cameron was very professional & explained the details & benefits of the product effectively, & in a way that I could understand . He listened to my questions patiently & answered them fully.

5 years ago

Reply from Sungevity

Hi Darlene,
Thank you taking some time out of your day to share feedback about your experience with Cameron. Education is the cornerstone of what we do. Thank you for working with us.

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

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Bonnie Dell

Jeff was very helpful. he was patient and not pushy. He knew ahead of time that we were looking at several different companies but that didn't deter him. If you were more local we would have gone with you.

5 years ago

Reply from Sungevity

Hello Bonnie,
Thank you for the review about your experience with Jeff. We are very glad to hear you are looking in to powering your home with clean energy and we hope you will keep us in mind in the future.

Blake Hazelrigg
Senior Manager

Oct. 29th, 2019

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Peter East Brunswick, NJ

Representing the seller in a real estate transaction, Blake Hazelrigg, of SolarSpectrum was H and precise in helping me out and pointing me in the right direction and providing the information I needed. Peter

5 years ago

Reply from Sungevity

Hey Peter,
Thank you for leaving me a review! I am glad we were able to connect and that I was able to get you the information you needed in a timely fashion.

Blake Hazelrigg
Senior Manager

Oct. 29th, 2019

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Thomas L. Mill Valley, CA

My experience with Sungevity so far has been excellent - I have been updated about the status of the process every step of the way, and have had many opportunities to get all of my questions answered.

5 years ago

Reply from Sungevity

Hello Thomas,
Glad we could help answer your questions. Thanks for working with us!

Blake Hazelrigg
Senior Manager

Oct. 30th, 2019

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david nakahara Danville, CA

My sales rep Eric S was excellent He was straight forward, considerate and very detailed. I felt he really wanted my business but was not pushy. He earned my trust so I went with Sungevity.

5 years ago

Reply from Sungevity

Hi David,
We are so glad you chose us as your solar provider. It is always our goal to provide an education first approach. Please don't hesitate to reach out to Eric, myself or any of the Sungevity team if any questions or concerns come up.

Blake Hazelrigg
Senior Manager

Oct. 21st, 2019

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Chak San Bernardino, CA

Scott at Sungevity helped me tremendously throughout my solar journey. He was professional, friendly, and most importantly extremely informative. I received expert advice about all my solar related questions.

5 years ago

Reply from Sungevity

Hi Chak,
Scott has been in the industry for a long time and really knows his stuff! Thanks for giving him some kudos. I will make sure he and his manager are aware of your feedback.

Blake Hazelrigg
Senior Manager

Oct. 21st, 2019

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Greg Ayon San Jacinto, CA

I’d like to thank Janette J for her outstanding customer service during the Solar and Roof installation. She kept me In the loop the whole way and answered all my questions.

5 years ago

Reply from Sungevity

Hi Greg,
Glad to hear Janette took great care of you! I will make sure she gets some recognition.

Blake Hazelrigg
Senior Manager

Oct. 21st, 2019

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Paul Los Alamitos, CA

Bill P. was great he walked me through the process and helped me find a way to make solar panels work within my budget. The installation process went great and the system is up and running and my last electric bill was $6 .

5 years ago

Reply from Sungevity

Hi Paul,
Glad to hear things have gone so well and it sounds like you are experiencing some savings too. Wonderful!

Blake Hazelrigg
Senior Manager

Oct. 2nd, 2019

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Elizabeth Nilsen-Baumwoll

Very helpful customer service, Bill was extremely patient with all my questions. I used the old Sungevity for my previous home and I am happy with my experience this time as well.

5 years ago

Reply from Sungevity

Hello Elizabeth,
Thank you for the awesome 5 star review. We are so glad to hear that you have gone solar with us not just one time but two and they have both been smooth sailing. If any questions come up, please do not hesitate to reach out to Bill, myself or any of the Sungevity family. Happy solar!

Blake Hazelrigg
Senior Manager

Sep. 30th, 2019

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Michael Whittier, CA

James H was very professional, curious, and always followed up to make sure we were clear and ready to answer any questions. He really knows his stuff and we felt confident that Sungevity would do an excellent job!

5 years ago

Reply from Sungevity

Hello Michael,
We are glad to hear James provided you with excellent service. Thanks for the great review!

Blake Hazelrigg
Senior Manager

Oct. 2nd, 2019

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mj Perris, CA

I have been contacted by horizon solar after my first review, the incentive issue was solved. I been told sales person was no longer with the company (not surprised). Again, its all about sales person and project coordinator, get everything in writing and pay attention to plans and project progress. After all project is done, system is approved and working so far. Thank you.

5 years ago

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Linda Los Angeles, CA

Great company to work with. Kept me informed every step of the way throughout the install process. Blake H was especially helpful and responsive to any questions/needs I had.

5 years ago

Reply from Sungevity

Hi Linda,
I am so glad that we got in touch and that I was able to help you out. Just let me know if any new questions or concerns come up and I will get you an answer. Happy solar!

Blake Hazelrigg
Senior Manager

Sep. 19th, 2019

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hayat mulk Amityville, NY

since I bought property with installed Solar panels and it was hard or me to find out the contact ph. or email, but Mr. Blake response was tremendously courteous and prompt and answer my question immediately.

5 years ago

Reply from Sungevity

Hi Hayat,
Thank you for leaving a review about your experience with me! Please don't hesitate to let me know if there is ever anything else I can do to help you out.

Blake Hazelrigg
Senior Manager

Sep. 19th, 2019

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CMSisler Middletown, NJ

Until my recent customer service experience my experience with Sungevity has been hit and miss. If my rating was based on the sales team and recent customer service experience with Rosanna C the rating would be higher. To this point, Rosanna has been great to work with. She has answered my calls, resolved my issues and has followed up with me when she committed to doing so. It has been much appreciated.

5 years ago

Reply from Sungevity

Hello CMSisler,

Thank you for taking a moment to leave us a note about your experience with Rosanna. We are sad to hear you had a few bumps in the road but we are confident we can get this experience turned around for you as we move forward. If any additional questions or concerns come up, please don't hesitate to reach out directly to Rosanna or myself and we will be happy to help you out!

Blake Hazelrigg
Senior Manager

Sep. 16th, 2019

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Patrice Garcia Corona, CA

I was having issues signing in to my portal and Blake H was so helpful. He answered my emails almost immediately and was able to help me get into the portal. Fast friendly and professional

5 years ago

Reply from Sungevity

Hello Patrice,
I am so glad that we got in touch. Please reach out to me directly in the future if you ever have any questions or concerns and I will make sure you get the answers you need as soon as possible. Happy Solar!

Blake Hazelrigg
Senior Manager

Sep. 11th, 2019

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Wendy Brea, CA

I worked with James H on my project, and mine being having an existing solar panels already make it more complicated . James answers all my questions and is able to move my project forward.

5 years ago

Reply from Sungevity

Hi There Wendy,
We are glad to hear James took good care of you, It is great to hear that you have an existing system and are wanting more clean energy produced for your household. Thank you for reaching out to us!

Blake Hazelrigg
Senior Manager

Sep. 5th, 2019

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Dennis Dighton, MA

Contacted Sungevity by email to create an account for solar monitoring. Blake H responded right away and helped me register for online solar production monitoring. It was so much easier than I thought it would be. Thank you!

5 years ago

Reply from Sungevity

Hello Dennis,
Thank you for leaving me a review about the experience you had working with me. I am glad we were able to connect so I could get you access to monitoring the green clean energy your system is producing! Don't hesitate to reach out to me directly if anything else comes up.

Blake Hazelrigg
Senior Manager

Sep. 4th, 2019

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Elizabeth Jensen Brentwood, CA

Alex A was extremely professional and was responsive to my questions and follow-up throughout the entire sales process. I would recommend him and his work ethic to a home owner seeking to convert to solar energy.

5 years ago

Reply from Sungevity

Hi There Elizabeth,
Thank you for leaving awesome feedback about your experience with Alex. It sounds like he gave you a great consultation and helped get your questions answered. I will pass your feedback on to him, his manager and his team to ensure he gets a shout out!

Blake Hazelrigg
Senior Manager

Sep. 3rd, 2019

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Maan Kyeso Jamul, CA

Thank you Crystal G, your customer service and knowledge in solar systems gave me high confidence of your company, you are a great asset to Solar Spectrum/Sungevity and I wish you all the best of success. Maan kyeso

5 years ago

Reply from Sungevity

Hi Maan,
We really appreciate you passing some kudos on to Crystal! I will make sure that here manager and peers are well aware of your feedback so she gets the recognition she deserves. Thank you!

Blake Hazelrigg
Senior Manager

Sep. 3rd, 2019

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Orlando A Lafica Escondido, CA

The company has done a great job. I just wish the process did not take so long -inspections etc. I understand that the electric company does not want to lose me as a customer but saving money on energy is why we did this to begin with. Hoping it will all be worth the wait.

5 years ago

Reply from Sungevity

Hi Orlando,
Thank you for the review. We are glad to hear things have gone well and are sorry for the wait you have experienced. We are confident you will see a great savings once your system is up and operating for some time. Please don't hesitate to reach out with any questions or concerns.

Blake Hazelrigg
Senior Manager

Aug. 29th, 2019

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Marilyn z Anderson Hemet, CA

Rosa T was our project coordinator and she kept us informed every step of the way despite some bumps with getting HOA approval and getting the City to sign off. We are up and running and happy with Rosa's service.

5 years ago

Reply from Sungevity

Hi Marilyn,
We are so glad to hear that Rosa provided great communication during your solar install. Solar construction projects have many moving parts and we know how important it is to keep our homeowners well informed. Please don't hesitate to reach out to Rosa, myself or any of our Sungevity family if any questions or concerns come up.

Blake Hazelrigg
Senior Manager

Aug. 27th, 2019

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Bennie Moreno Valley, CA

I'm very happy with the way my situation was handled. I appreciate the speed and the response I received. I also appreciate the professionalism with which my problem was handled. Very good five-star all the way.

5 years ago

Reply from Sungevity

Hello Bennie,
It is so glad to hear you had a great experience. Thank you for the 5 star review!

Blake Hazelrigg
Senior Manager

Aug. 22nd, 2019

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Blake Stockton, CA

Crystal the sales representative did an excellent job explaining the benefits of their company and solar. The whole process was done hassle free over the phone and with screen sharing.

5 years ago

Reply from Sungevity

Hi Blake,
We are so glad that Crystal provided you with a 5 star experience during your consultation. If you ever have any more questions or concerns please do not hesitate to reach out to Crystal, myself or any of the Sungevity team.

Blake Hazelrigg
Senior Manager

Aug. 15th, 2019

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Brian H Cicero, NY

Bill helped us walk through the solar process and determine if solar was right for our home. He was very accommodating and answered all of our questions promptly and in detail. Highly recommended!

5 years ago

Reply from Sungevity

Hello Brian,
Thank you for leaving a 5 star review about your experience with Bill. We always strive to provide our customers with the information they are looking for so they can make an informed decision. We are so glad you had a positive experience. Thanks again for the kudos!

Blake Hazelrigg
Senior Manager

Jul. 30th, 2019

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susan hadnot Santee, CA

Everyone I came in contact with was polite and kind, but there has been a lack of communication with there contractors. they damaged some of my roof tiles, and they they showed up to fix it; they thought they were there for something completely different. they did a terrible job and I have another app. scheduled for 8-2-19.

5 years ago

Reply from Sungevity

Hello Susan,
Thank you for leaving us feedback about your experience. While it is great to hear that everyone has been kind and polite it sounds like we need to review your project for disconnects in communication. We are also sorry to hear there were broken tiles but are glad to hear this repair is already scheduled. If any additional questions or concerns come up, please don't hesitate to let me know!

Blake Hazelrigg
Senior Manager

Jul. 30th, 2019

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Rob S. Warwick, RI

It was great working with Bill. Hes very knowledgable and took the time to explain things without being pushy. I have my site survey scheduled for tomorrow and all seems good so far.

5 years ago

Reply from Sungevity

Hello Rob,
Thank you so much for choosing us as your solar provider. If you ever have any questions or concerns, please don't hesitate to give us a ring!

Blake Hazelrigg
Senior Manager

Jul. 30th, 2019

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Lou Winchendon, MA

Bill was very informative about the company and project. Even though we have decided to go with another company I recommend Bill. There was no high pressure sales techniques used.

5 years ago

Reply from Sungevity

Hi There Lou,
Thank you for leaving the great feedback about your experience with Bill. We are so glad that you are making the choice to power your home with clean energy and that you considered us to be your provider.

Blake Hazelrigg
Senior Manager

Jul. 30th, 2019

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Marcelo Long Beach, CA

Got a great deal on my panels. Alex was very good at communicating and answered all my questions. He definitely made us feel comfortable and that we made the right decision (financially) making the move to solar.

5 years ago

Reply from Sungevity

Hi Marcelo,
Glad to hear you got a great deal and that Alex treated you well! It's not uncommon for us to get this type of feedback about the experience he provides. Thank you for choosing us to help power your home with sunshine.

Blake Hazelrigg
Senior Manager

Jul. 30th, 2019

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JOHN BRUTON Clovis, CA

WILLIAM M WAS VERY HELP FULL IN HIS ANSWERS CONCERNING SOLAR. HE WAS POLITE AND COURTEOUS. HE ANSWERED ALL OUR QUESTIONS. I WOULD RECOMMEND HIM AND HIS COMPANY TO ANYONE WANTING TO KNOW ABOUT SOLAR JOHN C, BRUTON

5 years ago

Reply from Sungevity

Hi John,
Thank you for leaving William a 5 star review! He works hard on his presentations and I will pass your feedback along to him and his team to ensure he gets a shoutout!

Blake Hazelrigg
Senior Manager

Jul. 29th, 2019

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Joanne Bailey Oceanside, CA

Shari R has been especially thoughtful and helpful. I had the feeling that she really cared, and was there for me whenever I felt the need. A very pleasant experience indeed!!

5 years ago

Reply from Sungevity

Hi Joanne,
Great to hear you have had such a pleasant experience and it sounds like much of that is due to the service Shari has provided. I will pass your feedback along to ensure Shari gets a nice pat on the back!

Blake Hazelrigg
Senior Manager

Jul. 24th, 2019

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Brenda Desert Hot Springs, CA

Honestly in the middle of the process, we had some issues, but I was finally able to talk to Sherril and she was amazing and was able to answer all the questions we had. She also did everything she said she was going to do.

5 years ago

Reply from Sungevity

Hi Brenda,
Thank you for giving Sherril a shout out! I will ensure her manager is aware of your feedback and she gets some recognition. Thank you for choosing us as your solar provider and please let us know if you ever have any questions or concerns.

Blake Hazelrigg
Senior Manager

Jul. 17th, 2019

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Mona Milana San Diego, CA

William M was very kind and showed me a brief solution. I have to much shade currently to go solar, but thought the sales person was super friendly and would consider him again in the future.

5 years ago

Reply from Sungevity

Hi Mona,
Glad to hear William M provided such a great presentation. We sure hope you will keep us in mind for your future solar needs.

Blake Hazelrigg
Senior Manager

Jul. 17th, 2019

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Michelle R Alcantara Corona, CA

Went with this company but I have had many issues with leaking roof, lack of communication, no follow up, and no permit pulled. After a couple of years, (yes If I wasn't calling it wasn't dealt with because I have better things to do on a daily basis) and no help from Olivia really, I FINALLY got results with Sherril T ( I give her 5 stars) I got my permit pulled!! I want to make sure Sherril gets her credit but as far as the company, I will not recommend. My panels do not produce enough energy. Now I pay 1/2 my normal electrical bill prior to panels to Edison and the other half to Sunrun. And They are leased panels not owed by me so now I will have issues when I sell next year. Over all, there are sooo many Solar companies out there, you can literally compare and pick better than I did!

5 years ago

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Phyllis K Bonfield Sicklerville, NJ

We had a problem with initial communication when asked to send electric bill...we emailed it, but they didn't receive it. Sungevity didn't call us to say it had not been received. Then, twice, planned telephone appointments did not occur. We waited, but no call until we text to ask when Sungevity would call. Unlike other companies with home appointments, Sungevity does everything via phone. Agents must be paid on commission so it appears they are on the phone constantly and book too many appointments in too short a period of time. Sungevity's buy outright or via loan purchase is not an appropriate for people our age with a six year ROI. We didn't learn about Sungevity's financing options until the end of the presentation. We wasted their time and ours.

5 years ago

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RPG

I talked with Patrick G he was very professional new his product. Best of all he was very honest. I spent whole my life in business for my self and you learn to recognize good people.

5 years ago

Reply from Sungevity

Hi RPG,
It is wonderful hearing this kind of feedback about the experience Patrick provided you with. Thanks for this great review and for considering us for your solar needs!

Blake Hazelrigg
Senior Manager

Jul. 3rd, 2019

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Thomas Redwood City, CA

Patrick S, was very knowledgeable and well informed. He presented a comprehensive proposal and was responsive to all of my questions. He represented Sungevity professionally and was good at following up.

5 years ago

Reply from Sungevity

Hello Thomas,
We are so glad to hear that Patrick took good care of you! Patrick takes a lot of pride in the experience his customers receive. We hope that you will not hesitate to reach out to us if any questions or concerns come up.

Blake Hazelrigg
Senior Manager

Jul. 2nd, 2019

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Spencer Moreno Valley, CA

Sherril T Was amazing! She completed my request with impeccable timing. Her prompt action helped me successfully close escrow on my so I could buy another home! Thanks for your diligence Sherril!

5 years ago

Reply from Sungevity

Hi Spencer,
We are so glad to hear you had a great experience with Sherril! Thank you for sharing your feedback. We will make sure she gets a pat on the back!

Blake Hazelrigg
Senior Manager

Jul. 3rd, 2019

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Alex Rancho Santa Margarita, CA

Pre-installation discussions around options, financing, sizing and addressing concerns for a solar installation were handled great, information was clearly presented and well delivered.

5 years ago

Reply from Sungevity

Hi Alex,
Thanks for the 5 star review. We are so glad you reached out to us with your solar needs.

Blake Hazelrigg
Senior Manager

Jun. 21st, 2019

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Farshid Hashempour Laguna Niguel, CA

I spoke with Scott G on possibly getting solar for our new home. Scott was very professional and provided me a comprehensive quote and overview of everything involved with the system. It was a pleasure to work with him.

5 years ago

Reply from Sungevity

Hello Farshid,
We are glad to hear that Scott took good care of you! He has been in the business a long time and really knows his stuff. I will make sure he gets some credit for your feedback!

Blake Hazelrigg
Senior Manager

Jun. 21st, 2019

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Jorge T Bakersfield, CA

Sunny N helped me out today. He was good at explaining the plans in a easy manner. I appreciate his patience with all my questions and the promotions he was able to get me, thanks.

5 years ago

Reply from Sungevity

Hi Jorge,
Thank you for taking the time to tell us about your experience with Sonny! If any additional questions come up, please don't hesitate to let us know.

Blake Hazelrigg
Senior Manager

Jun. 7th, 2019

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sreedhar Fremont, CA

Erik S has been a very helpful in making the decision on the solar option and he was very upfront and honest through the process. I would recommend anybody to work with him for their solr options.

5 years ago

Reply from Sungevity

Hi Sreedhar,
We are so glad to hear that you had a positive experience working with Erik! I will ensure he is aware of your feedback and gets some recognition. Please let us know if there is anything else we can do to further assist you.

Blake Hazelrigg
Senior Manager

Jun. 3rd, 2019

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Paul Lipski Los Alamitos, CA

The information was provided in a relaxed no pressure environment. The pricing was competitive and service was excellent. The beat out a competitor with comparable pricing based on the low pressure sale.

5 years ago

Reply from Sungevity

Hi Paul,
We are glad to hear you had a positive sales experience. We believe our pricing is very competitive and we like to ensure our customers are fully educated so they know what to expect over the long haul. The foundation to industry leading customer service. Please let us know if you have any questions or concerns along the way.

Blake Hazelrigg
Senior Manager

Jun. 3rd, 2019

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Lam Stotelmyre Moreno Valley, CA

The presentation was very informative. The installation was done well and quickly in one day. The inspection was transparent. The whole process from start to finish was quick and efficient.

5 years ago

Reply from Sungevity

Hi Lam,
Thank you for the perfect review. We are glad to hear everything went smoothly. Please give us a ring if any questions or concerns come up!

Blake Hazelrigg
Senior Manager

Jun. 3rd, 2019

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Ken Wong

Crystal was my Sungevity point of contact. She did an outstanding job presenting information about Sungevity and their solar system. Unfortunately, we went with another company based upon economics. She was great at answering all my questions and appeared to be very well informed.

5 years ago

Reply from Sungevity

Hi Ken,
Thank you so much for taking time to share about your experience with Crystal. We are very glad to hear you had a positive experience and hope that you will keep us in mind for your future solar needs.

Blake Hazelrigg
Senior Manager

Jun. 3rd, 2019

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Tin Cheung Arcadia, CA

I appreciate Blake H's responsiveness to my request for access to monitoring of my solar PV system. He answered and set up my account quickly and I was able to view my house's solar generation. Thank you Blake!

5 years ago

Reply from Sungevity

Hi Tin,
Thank you for the awesome review! I am glad I was able to help you out and get you access to view your systems production. Please don't hesitate to reach out to me with any additional questions!

Blake Hazelrigg
Senior Manager

May. 29th, 2019

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Jason Murrieta, CA

They were very informative and helpful. they answered all of my questions and made sure I had a clear understanding of everything. I would definitely recommend talking to Sungevity if you are interested in going solar.

5 years ago

Reply from Sungevity

Hi Jason,
Thank you for taking a moment to share feedback about your experience with Pat. Please give us a ring if any additional questions or concerns come up.

Blake Hazelrigg
Senior Manager

May. 31st, 2019

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Keith Damsky San Diego, CA

Patrick was very helpful in explaining the system and how it works with the utility company and the tax rebate. He also forwarded me the info needed for me to make an educated decision.

5 years ago

Reply from Sungevity

Hi Keith,
Thank you so much for taking a moment to provide a review for the experience that Patrick provided you. Just give us a ring if you ever need solar service or have any additional questions!

Blake Hazelrigg
Senior Manager

May. 28th, 2019

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Yvette

The salesman Mark B was the greatest salesman I've ever had the pleasure of doing business with. The experience was easy and I was able to easily understand the product and how it all works. He is an asset to your company.

5 years ago

Reply from Sungevity

Hi Yvette,
Thank you for passing some kudos on for Mark! I will make sure his manager is aware of your feedback so he gets some recognition. If you ever need any assistance please don't hesitate to give us a ring and we will be happy to help you out!

Blake Hazelrigg
Senior Manager

May. 24th, 2019

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Kristina Sun City, CA

John has been so great with helping us get our solar. He was very informative and explained everything we needed to know about what we where getting. We love our solar and we are so thankful for John G helping us out.

5 years ago

Reply from Sungevity

Hi Kristina,
We are so glad to hear that you had a very positive experience with John. I will pass your review on to his manager to ensure he gets a pat on the back. If you ever need any assistance with your system please let us know and we will be happy to help in any way that we can!

Blake Hazelrigg
Senior Manager

May. 24th, 2019

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Todd D Morongo Valley, CA

Mark B was very friendly and made us feel comfortable. He explained the benefits of solar to us very clearly. He also made the whole process clear to us. Very professional and personable.

5 years ago

Reply from Sungevity

Hi Todd,
We are so glad you had a great experience with Todd! We will pass your feedback along to his manager to ensure he gets some kudos. Please let us know if there is ever anything we can do to help with your solar experience.

Blake Hazelrigg
Senior Manager

May. 24th, 2019

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