Sungevity: Read 1,993 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

John Campbell Benicia, CA

Everything went as planned and went really quickly. A lot faster that I expected. They did a good job

7 years ago

check_circle

Verified Customer

star star star star star

Konna Laflower Brockton, MA

When I was shopping for solar, they had the best deal at that time. Everything has been fine - no problems at all.

7 years ago

check_circle

Verified Customer

star star star star star

David E Perrone Cathedral City, CA

They were great..no nonsense. It was great to always get my question answered and they did a very good job.

7 years ago

check_circle

Verified Customer

star star star star star

Elaine Winter Wildwood, NJ

Their attention to detail is fantastic, and their prices are unmatchable. I am pleased all around with this company.

7 years ago

check_circle

Verified Customer

star star star star star_border

Abigail Fuller Pinole, CA

Sungevity does a really good job about answering all of my questions and they are were able to get everything done in a timely manner.

7 years ago

check_circle

Verified Customer

star star star star star_border

Patrick Thomas Gloucester, MA

We are very satisfied with the quality of the installation process. The sales team was great to work with too, they were very informative.

7 years ago

check_circle

Verified Customer

star star star star star

Frank Patterson Barre, MA

We went with sungevity and we are really pleased. Everything has been really excellent. We are pleased.

7 years ago

check_circle

Verified Customer

star star star star star_border

Anita Levine Toms River, NJ

I have been perfectly satisfied with Sungevity, so there isn't much to say about them. Everything went according to plan.

7 years ago

check_circle

Verified Customer

star star star star star

Michael Becker Putnam, CT

They were a great company to work with. The installation was easy, the sales team was excellent, everything was good.

7 years ago

check_circle

Verified Customer

star star star star star_border

Bryce Giggey Leicester, MA

Sungevity did a good job! The consultation went well, management is very nice, and the installation was great. Everything with them is pretty good.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Greg Brown Poway, CA

My son had a great experience with Sungevity, so I decided to give them a try also. Everything seems to be pretty good, I like the final product. No complaints.

7 years ago

check_circle

Verified Customer

star star star star star

Julius Allen Menifee, CA

Sungevity was actually a referral from a friend, and they were astronomically great. I would refer them to anybody!

7 years ago

check_circle

Verified Customer

star star star star star

William Regan Galt, CA

They answered all of my question, the installation went very well, i'm happy. Sungevity is a good company altogether.

7 years ago

check_circle

Verified Customer

star star star star star_border

JA Canton, MA

I am a big fan of their technology, their customer support is wonderful. I like the company a lot, and I recommend them.

7 years ago

check_circle

Verified Customer

star star star star star_border

Rodney Perkins Newark, DE

We are very happy overall with this company, they have done a great job, we are totally satisfied. We're just not a big fan of the lease option.

7 years ago

check_circle

Verified Customer

star star star star star_border

Steven Taylor Foothill Ranch, CA

This was a great company to work with. The price and warranty were the reason that I went with them, I am very satisfied.

7 years ago

check_circle

Verified Customer

star star star star star_border

Hendry Jacques De Jager Pleasant Hill, CA

I did some research online and found that Sungevity was the best company. Everything was excellent, I really enjoyed dealing with this company.

7 years ago

star star star_border star_border star_border

bryant Chester, NJ

I have been with Sungevity for just over a year. Although they boast about the size of their company, I suspect there are very few employees. The work on our system was contracted out to a 3rd party. When I inquired why the solar generation is less then their guarantee they informed me that some parts were recalled (they never notified me prior to my inquire) and set a team over to replace the defects. This year the production is even worse. I have invested over $70,000 with this company to become more eco-conscious but I believe I chose the wrong company. I have emailed the company 3 times asking for help regarding the poor solar production. My emails have gone unanswered. My hope is that there is a problem with email system so I have felt forced to employ social media to ask for a response from the company. Not happy - production is off 30% from expected

4 years ago

Reply from Sungevity

Hello Bryant,
Thank you for taking the time to leave us a review. I am very sorry to hear you have had trouble getting in touch with the team and I really want to get resolution for you. Will you please email me at my email address listed below with the details of what has taken place as well as the property address where you have solar installed? I will take action on this for you right away.

Blake Hazelrigg
Senior Manager
Blake.Hazelrigg@Sungevity.com

Aug. 26th, 2020

star star star_border star_border star_border

Danielle Juarez Antioch, CA

I wanted to go with Sungevity but unfortunately I can not go with a company full of LIARS. I was told if I make an appointment and attend a session (about an hour long) I would receive an Amazon gift card. I love how they broke down the costs and savings for me. My partner and I were saving so that we could pay all cash. I then received a call from the manager who was upset that I did not return his phone call and was not available to answer his calls as he kept calling when I was at work. Then he mentioned that I would get my gift card within a few weeks. It’s been about 4 months and I have not received my gift card. Thankfully I realized how shaddy they are before getting my solar panels with them.

4 years ago

star star star star star

Michelle Dawson New York, NY

It's a pleasure working with William. He knows what he is talking about and gives clear, honest answers. He always gets back to me in a quick manner and still checks in from time to time which I really appreciate.

4 years ago

star star star star star

Nanika Peoples Vista, CA

We are greaful that we chose Horizon!! The customer is second to none. Emily P was our coordinator and she made the process as easy as possible. Very helpful and knowledgeable. Our overall experience was superb.

4 years ago

star star star star star

Weber Piscataway, NJ

I called and connected with Blake when I noticed I had a bunch of squirrels making a home under my panels. He worked with me and quickly got the problem fixed. I am happy with my experience.

4 years ago

star star star star star

Glen Olinger Street, MD

Amory is the best. He is intelligent, knowledgeable, and most articulate. In addition, Amory is very detailed and knows more about solar than anyone I have ever talked to. I would highly recommend him!

4 years ago

Reply from Sungevity

Hello Glen,
I am so glad you hear you really enjoy your time with Amory. I will make sure he gets a shout for the review you left him. Thanks for the great feedback and for reaching out to us!

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

star star star star star

Danny Paris, 75

I acquired a rental estate lot with their panels. Young man Blake was friendly and taught me on it so I could educate my tenants. He made it far more simple than I expected it to be.

4 years ago

Reply from Sungevity

Hi Danny,
I am so glad that we were able to connect. Please don't hesitate to ever give me or any of the Sungevity team a ring if anything else comes up.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

star star star star star

Luke Bailey Middletown, NJ

Extremely knowledgeable and strong attention to detail. Quickly put together a detailed presentation and was able to answer questions on the spot. Super helpful and highly recommend!

4 years ago

Reply from Sungevity

Hello Luke,
I am very glad to hear you had such a good experience with us. Thank you for the wonderful review.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

star star star star star

Rene Mathis Chula Vista, CA

Process was explained well and was able to get all my questions answered. I was working with Mrs. Rosa T as project coordinator, she walked me step by step through the whole installation process.

4 years ago

Reply from Sungevity

Hello Rene,
Thank you for leaving Rosa a 5 star review. We are so glad to hear you had a wonderful experience. I will make sure she gets some recognition for the hard work on your project.

Blake Hazelrigg
Senior Manager

Mar. 3rd, 2020

star star star star star

David Hofseth Irvine, CA

Eric was extremely knowledgeable, competent, and honest. I greatly appreciated all the time and information he gave me. Thank you, Eric for answering all my questions so professionally.

4 years ago

Reply from Sungevity

Hi David,
Thank you for leaving Eric a great review. I will pass your feedback on to ensure he gets a shout out!

Blake Hazelrigg
Senior Manager

Mar. 3rd, 2020

star star star star star

Randy H Kailua-Kona, HI

Quick, thorough, courteous service by Blake. I emailed him with questions about a solar system that had been installed several years ago. Blake went to the trouble to research it, find plans, and send a detailed explanation.

4 years ago

Reply from Sungevity

Hi Randy,
I am very glad we were able to connect. Thank you for leaving me a 5 star review. Please don't hesitate to let me know if there is ever anything else I can do to help you out with your solar experience.

Blake Hazelrigg
Senior Manager

Mar. 3rd, 2020

star star star star star

Scott Novato, CA

Alex was very knowledgeable and made the process very easy and transparent. He was able to answer all my questions and walked me through every step. Highly recommended him to all my friends. Thanks again Alex!

4 years ago

Reply from Sungevity

Hello Scott,
Thanks for the great review. Glad to hear you had a great experience with Alex. Don't forget to tell your friends to let us know you referred them so you can take advantage of our industry leading referral program!

Blake Hazelrigg
Senior Manager

Feb. 19th, 2020

star star star star star

John New York, NY

William M was our sales person. I can't say enough good things about our experience with him. He walked us through the process step by step. He was very patient answering all our questions.

4 years ago

Reply from Sungevity

Hi John,
Thanks for giving William a shout. He is very dedicated to his craft and works hard to provide his customers the best experience in the industry. Thank you for his review!

Blake Hazelrigg
Senior Manager

Feb. 6th, 2020

star star star star star_border

Salam Binny , CO

They have good way to approach customers, saving a lot of time and effort doing first estimate online and phone. Also they make everything clear as to the details and the needs that covers the whole process. They are truthful and honest with the good vendors of the panels and the inverters.

4 years ago

Reply from Sungevity

Hello Salam,
We are very glad to hear you had a positive experience. Thank you for reaching out and considering us as your solar supplier.

Blake Hazelrigg
Senior Manager

Jan. 27th, 2020

star star star star star_border

Emmanuel Dorchester, MA

I like to leave this review for Matt for his awesome customer service. He took time to explain every bit of solar installation process and was always ready to accommodate my tight and dynamic schedule into his. I love the 25 years warranty.

4 years ago

Reply from Sungevity

Hello Emmanuel,
Thank you for the wonderful review. We have to agree that we have one of the best warranties in the industry and we stand behind it. Please let us know if we can ever do anything to help you out. Thanks again.

Blake Hazelrigg
Senior Manager

Jan. 27th, 2020

star star star star star

Shreya Chicago, IL

Blake helped me get all the info I needed to prepare my taxes to ensure I could take advantage of the solar on my taxes return. He is a great employee and I am glad I have him to reach out to.

4 years ago

Reply from Sungevity

Hi Theodore,
Thank you for the great review! We are glad to hear that Justina took such great care of you. I will pass along your feedback to ensure she gets the shout out that she deserves.

Blake Hazelrigg
Senior Manager

Jan. 21st, 2020

star star star star star

Steve Goloskov Pikesville, MD

Had a great call with Bill and went over the estimate and costs involved. What I liked most about Bill was his honesty - ends up that solar will not work for me from a cost perspective.

4 years ago

Reply from Sungevity

Hey Steve,
Glad to hear things went so well with Bill. We up you will keep us in mind in the future when the cost perspective changes!

Blake Hazelrigg
Senior Manager

Jan. 21st, 2020

star star star star star

Salam Chula Vista, CA

I like that they are truthful with what system they are offering I like the neat work and courteous behavior of their people, and the comprehensive information given with the details

4 years ago

Reply from Sungevity

Hello Salam,
We always work to provide an education first approach as we believe it is very important for our customers to have a complete understanding as to how their system will benefit them. We are glad to hear you had a great experience and thank you for your review!

Blake Hazelrigg
Senior Manager

Jan. 21st, 2020

star star star star star

Jeric McCoy New York, NY

The inverter on our system stopped working after 4 years. Blake and his tech got it replaced in two weeks and did a very good job at emailing my wife to let her know their plans. Appreciate the service when I need it.

4 years ago

Reply from Sungevity

Hello Jeric,
I am glad we were able to connect. It is always a bummer when your system experiences down time but we are here to provide service in the event you need us. Please save my contact info and don't hesitate to let me know if there is ever anything I can do to further assist you.

Blake Hazelrigg
Senior Manager

Jan. 14th, 2020

star star star star star

Mayel Downey, CA

Mr Eric E was very professional and candid when it came to explaining the process of electrical power. He most certainly will be recommended to my family shall the need arises for solar panels.

4 years ago

Reply from Sungevity

Hi Mayel,
We are glad to hear Eric gave you a great presentation and was up front with you. He always does a great job of providing an education first approach. Don't forget when you tell your family about us and Eric that you will get to take advantage of our industry best referral program!

Blake Hazelrigg
Senior Manager

Jan. 3rd, 2020

star star star star star

Noel Smith Santa Barbara, CA

I spoke with Blake when looking for info to get a 2nd system on my new summer home. He gave me all the info I need and I will reach out to Sungevity when I am ready to make this purchase after the holidays. Thank you, Blake!

4 years ago

Reply from Sungevity

Hello Noel,
Thank you for taking the time to leave me a 5 star review. I am glad that we were able to connect so that I could answer your questions. Please just give me a ring if anything else comes up.

Blake Hazelrigg
Senior Manager

Dec. 30th, 2019

star star star star star

Dave M. Rochester, NY

Sales reps honest and forthcoming of pricing. When we completed discussion he actually told me that it would not be worth it for the cost outlay at this time but if my circumstances changed to give him a call.

4 years ago

Reply from Sungevity

Hello Dave,
Thank you for the 5 star review! We are glad you considered us and certainly hope you will keep us in mind in the future.

Blake Hazelrigg
Senior Manager

Dec. 26th, 2019

star star star star star

Sarah Long Beach, CA

Had a great experience with Sungevity. I am new to solar energy, but they really took their time explaining everything. I would definitely recommend Sungevity to my friends and family.

4 years ago

Reply from Sungevity

Hi Sarah,
Thank you so much for your review. Don't forget about our great referral program and the benefits you will receive when you tell your friends and family about us. Happy solar!

Blake Hazelrigg
Senior Manager

Dec. 19th, 2019

star star star star star

Mike Woloszyn Chowchilla, CA

The project was completed in a timely manner .The price was fair and all went according to the schedule I was provided. I highly recommend this company to anyone considering installing solar.

4 years ago

Reply from Sungevity

Hi Mike,
Thank for you the wonderful 5 star review. We work hard to complete our solar installs in a timely fashion and it makes us happy to hear you had a great experience. Please reach out to any of the Sungevity team with any questions or concerns at any time. Thanks again!

Blake Hazelrigg
Senior Manager

Dec. 5th, 2019

star star star star star

John Sherry Monterey, CA

I have always found Sungevity to be staffed with smart, knowledgeable and courteous people and today's encounter with Rosanne was another great example of the professionalism I've consistently experienced.

4 years ago

Reply from Sungevity

Hi John,
Thank you for the 5 star review. I am so glad to hear you had a wonderful experience. Please don't hesitate to reach out to us with any questions or concerns.

Blake Hazelrigg
Senior Manager

Dec. 6th, 2019

star star star star star

Walt Odets Berkeley, CA

Sonny has been incredibly helpful, knowledgeable, thorough and straight forward in putting my solar project together. I wish I'd been working with him when I bought the house and my last three cars! I highly recommend him.

4 years ago

Reply from Sungevity

Hi Walt,
Sonny is a top rep in the industry. We are glad to hear you had a wonderful experience. I will make sure he gets a shout out!

Blake Hazelrigg
Senior Manager

Dec. 6th, 2019

star star star star star

Marek Stockton, CA

Presentation was easy to follow and understand, representative was honest and courteous. I have better understanding of the solar systems thanks to consultant Crystal G. I would highly recommend Sungevity to my friend.

4 years ago

Reply from Sungevity

Hi Marek,
We always try to focus on an education-first approach and it sounds like that is just what Crystal provided you. We are glad to hear you had a great experience and thank you for your review.

Blake Hazelrigg
Senior Manager

Dec. 5th, 2019

star star star star star

Catherine Flores Brentwood, CA

The representative who helped me figure out the plan was very helpful and not a typical salesman. He was honest and straight to the fact. He allowed me to decide based on my needs.

4 years ago

Reply from Sungevity

Hi Catherine,
Thank you for leaving feedback about your experience with Joe. We are glad to hear he was able to get a system designed for you that is a great fit for your family's household energy needs. Please don't hesitate to reach out to Joe, myself or any of the Sungevity team if you have any additional questions or concerns. Thanks!

Blake Hazelrigg
Senior Manager

Nov. 6th, 2019

star star star star star

K. Pence Murrieta, CA

I enjoyed the simplicity of the entire process, and how friendly Rosa T ,and all the other people involved in the process were, I would recommend horizon solar to anyone who wants to make the switch.

5 years ago

Reply from Sungevity

Hi K.Pence,
We are glad to hear that you had a wonderful experience with Rosa. She works hard day in and day out to provide her customers the best solar journey in the industry. Thanks for the review!

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

star star star_border star_border star_border

Right Brain

I tried to work with this company for a 7Kw installation, the salesman was so inept, both at selling and basic building knowledge I gave up. His "design team" (sic) didn't have access to different size panels to fit my roof. As an architect I was surprised at their lack of construction knowledge or even layout abilities. I offered them house plans but they preferred to use Google Earth which is silly. I even explained that I was willing to do the layout myself to expand the quantity of panels but was told "we've been doing this ten years." If so, badly. They "designed" a $37,000 system would remove 31% of electricity bill. Ridiculous. They are used to bullying homeowners and not working with building professionals.

5 years ago

Reply from Sungevity

Hello Right Brain,
I am sorry to hear that you had a poor experience and that our team was not able to deliver the exact design you were looking for. If there is anything I can do to help improve your solar experience, please do not hesitate to reach out to me.

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

star star star star star

Carlos g Santa Ana, CA

Blake quickly helped me receive payment for when my system didn’t work. He also explained to me why it didn’t work and helped me get it fixed. Nice man to work with and replied to emails fast

5 years ago

Reply from Sungevity

Hello Carlos,
I am so glad we connected. Thanks for the review and please don't hesitate to reach out to me directly if any questions or concerns come up.

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

star star star star star

Jacob Wright West Sacramento, CA

Kelton S with Sungevity helped me to understand much about how solar works, we decided that our other projects are currently a higher priority. We will sure to come back to Sungevity when the time is right. Thanks!

5 years ago

Reply from Sungevity

Hey Jacob,
Glad you enjoyed working with us so much! We always seek to be competitive on price and excellent in customer experience. Thanks for your review!

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

star star star star star

v. clague Portola Valley, CA

We had a great experience working with Erik. He was very responsive to our concerns and to our changing needs after we got an electric vehicle. We would defnitely work with him again!

5 years ago

Reply from Sungevity

Hi V.Clague,
Thanks for leaving Erik a 5 star review. I will pass your feedback on to him and his manager to ensure he gets some recognition. Happy solar!

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

Sungevity Reviews