Sungevity: Read 1,994 User Reviews From Real Homeowners

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becky arce San Diego, CA

I appreciate the professional experience we had. Rocco answered all questions without long winded responses. I learned a lot and I have confidence with this representative. He was patient to rework panel layout that was critical to me. He verified figures and the entire evening was pleasant.

7 years ago

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Dennis McNabb San Diego, CA

Service and follow-up were first rate. Eric answered all my questions and kept me appraised of the job every step of the way. Installation time was amazingly quick and took place shortly after we entered into an agreement. The entire Horizon staff was first rate and very helpful. Would HIGHLY recommend.

7 years ago

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Reba Ontario, CA

I was truly impressed by the knowledge that Michael A. conveyed during our visit. He was truthful and up front with me about the product that I was researching. Yes, I had my reservations, especially because there are so many solar companies out there. However, he explained it at a level that I could understand.

7 years ago

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Hanns Bergquist Placerville, CA

Great experience. Customer Service provided by Zac O. and Patrick L. were next level. I've had 5 different Solar company estimates and Solar Spectrum beat them in all capacities; cost, product, customer service. They truly earned my business.

7 years ago

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Ronald Robinson Pomona, CA

I found Jeff L. (Senior Solar Consultant) to be an excellent representative for Solar Spectrum and knowledgeable about the product. He was informative but not pushy, friendly & professional. The sales and customer service experience was exceptional. Ron

7 years ago

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Steve Hooper Santa Clarita, CA

Robert H. consulted us on the workings of solar and various programs. We ask a lot of questions when make these types of big decisions. Robert was patient and answered all of our questions. He is a really good resource that was not just trying to close the sales on the first visit.

7 years ago Edited September 14, 2021

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Christian M. Stratford, CT

Just signed with Solar Spectrum - My account manager Alex is very knowledgeable and followed through to every single question I had in an efficient and professional manner! My review is purely on his skills as well as pricing and design of the system. Comparing apple with apple Solar Spectrum system is substantially less costly.

7 years ago

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David Carney

They provided the information quickly without the "hard sale" Let me ask questions and go at my own pace. Appreciated the straight forward attitude - if after the figures are crunched I want to move forward, they had plenty of options to acquire; each were explained as I inquired.

7 years ago

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Jay R. Bedford, MA

Their Solar advisor Scott G. was very friendly and knowledgeable about the product and all of the incentives in Massachusetts. When I had follow up questions he would always return my e-mails and phone calls very quickly. We had 50 panel installed. The crew installed them all in 1 day in the pouring rain.

7 years ago

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Brigitta Grimaldi Murrieta, CA

Jeremy's representation was accurate and honest. Everything was done as promised and installed quickly. Unfortunately I did have to wait for SCE too long to grant PTO, permission to operate and incurred my high summer bills when really SCE could have just approved it!

7 years ago

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Roy Bayani Livermore, CA

I research the viability of having solar for my house as I am near my retirement age. I contacted Jeff L of Solar Spectrum. He is very professional and told me right at the beginning of our initial conversation that he wants it to work for me and there is no pressure to sign a contract if it will not work in my situation. Jeff is a great guy, a good communicator and he will not waste your time with sales talk. He tells it like it is. Thank you Jeff for being a professional. I will contact you as soon as I move to my new home after my retirement. Roy

7 years ago

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James Loretta

Scott sold me on Solar Spectrum; he was so knowledgeable and helpful and positive....exactly as he described, the Sunnymac install was superb....great equipment and an excellent crew.....Scott has been very available for all questions....he returns my calls immediately...don't lose him...he is an invaluable asset to your company!

7 years ago

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Camille Gamble Santa Maria, CA

Our representative, Scott, was fantastic. He provided us with great information and the pricing was very competitive. Really worked with all of our concerns and patiently waited for over 6 months to make our final decision. Highly recommend.

7 years ago

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Reginald Loyola

JD Miramontes called before came and arrived shortly after. Him and his partner finished the job smoothly and installed the necessary wiring and holes cleanly, as best as they possibly could. If I have future service calls I'd like him to be the person to come out again. Thanks, Reginald Loyola

7 years ago

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Wilson Hannold Trenton, NJ

Christina was tremendous as my project manager. She handled everything from start to finish and made the whole going Solar a pleasure. The process is always a little murky when dealing with your township but she kept me in the loop and let me know when I needed to step in and handle things. Very pleased with the customer service. Jeff W was the guy that came out to explain everything and he was fantastic. The system went live today so can't say anything about how it works yet but happy so far.

7 years ago

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Allen Pina

Great price - they beat solar city by $700 and the start up was bumpy. Things happen but I have a good rapport with my sale person Deanna and Project Manager Marvin, Sarah was non-responsive, I guess too much on her plate but the squeaky wheel gets the grease. I'm happy so far and hope I'm not negatively affected by the Chapter 11 bankruptcy filing....

7 years ago

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Barry Murphy Pomona, CA

It took several months to get the ball rolling, but the installation was finally completed in about 3 days (36 panels). My lease is $184 and change, and my Edison bill went from a minimum of $250 in the winter and over $500 summer to less than $10. In fact, my bill for Feb. 2017 was 50 cents! I should have done this years ago. The only drawback is that the system will not produce if the Edison fails completely. Apparently the inverters need an input in order to connect the solar panels. This is probably to protect Edison workers in case they are working on their power equipment.

7 years ago

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William

Very happy with the customer service and all the people from Sungevity. The consultant was on time and very friendly and explained everything clearly. He answered all questions and made it easy for us to choose Sungevity. I would highly reccomend them to anyone.

7 years ago

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Lori Rodrigues Pomona, CA

Our experience with Sungevity was superb! The Sungevity contact as well as the installer were both professional and great at their jobs. Our panels went up as scheduled. We have enjoyed over a year of extremely low PG&E bills. We recommend Sungevity to all of our friends.

8 years ago

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Paul Fiorello Wappingers Falls, NY

Sungevity made every step of the process easy and simple. From the solar consultant to managers and installers working with me everybody was professional and very helpful. The sales consultant worked with me to accommodate some changes I wanted. I have recommended Sungevity to friend and neighbors. Definitely a great company

8 years ago

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Edward Williams

I have been very happy with the way JD M has helped me with fixing my system. He has been very pleasant to deal with and is very professional regarding his trade. And I appreciate Horizon stepping up to the plate and fixing what I thought was wrong. Edward Williams

8 years ago

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Christopher Cole Sr

JD M was very knowledgeable and his customer service was top notch, best I've experienced from Horizon Solarpower thus far. If I have any issues in the future I would like to request JD. Thank You Master Gunnery Sergeant Christopher Cole USMC

8 years ago

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Suzanne Mulcahy Aliso Viejo, CA

J.D. M, from Horizon Solar Power, made a Service Call to my home regarding "0" production of my new Solar Unit. He was very professional, knowledgeable and polite and resolved the problem quickly. This young man is an Asset to the Company and I wish more businesses would have employees like him!

8 years ago

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Kahn El Dorado Hills, CA

After several revues from other companys I felt Sungivity was the best co for me. Every phase the company started there are five steps Every step went perfect the only part was the right time to start. It would take two weeks be-for start After that iit went fast now the system is complete and producing KH hours as the contract said I'm very happy with Sungivity

8 years ago

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Allan Mikolaycik Cedar Park, TX

We are extremely happy with our Horizon Solar. The initial process, install, and representative ,Norma , were all very qualified and showed well for their company. We definitely tell our friends how well we are pleased with our solar, and tell them of Horizon.

8 years ago

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Malcolm Harris Barstow, CA

My experience with Horizon Solar was the best I ever had. Everything went accordance plain without any problem at all. Ms. Norma Aguila was great in keep me inform of what was going on, also she gave me great customer service. I will like to thank your company for having her work with me. Again Thx

8 years ago

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Wendi Hurley Laguna Hills, CA

Horizon Solar made our change to solar the easiest transition ever! Lilly Henderson was our project manager. She was easy to get a hold of, easy to work with, and walked us through every step in the process. We highly recommend Horizon and Lilly!

8 years ago

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Sharon Young Blythe, CA

Had an issue and Horizon service man took care of it as soon as they knew about it. Service man was polite, informed and willing to do what ever was need to resolve the problem. He also actually listened to what I had to say and. Responded accordingly. My experience with Horizon was positive!!!

8 years ago

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Karen Estes Chula Vista, CA

Brita Richardson, the Project Coordinator at Horizon Solar does her job excellently. I believe she has a check off sheet because ever time I spoke with her she knew the stage of my project. I am satisfied with my installation. I strongly suggest that you do your research when you buy. Also, I was not bombarded with phone calls, because I was ready to buy.

8 years ago

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Estelle and John Foster Ojai, CA

Communicating with Norma Agulla prior to our Horizon Solar installation was one of the benefits of Horizon Solar. Norma was there, on the phone, to help us with changes in timing and delivery. She definitely made things easier and always called back promptly. She is an asset to Horizon Solar. It was great working with her and she was one of the things that made us want to recommend Horizon Solar….Customer Service! J. foster

8 years ago

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Mr. & Mrs. Larry Larson Huntington Beach, CA

Customer service was exceptional! Norma Aguila, the project manager, called regularly to keep us apprised of every aspect of the installation. The installers were timely and neat and very organized. I would highly recommend Horizon Solar power.

8 years ago

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Michael Tamburri Fort Lauderdale, FL

My experience with Sungevity was wonderful. My solar project was explained and professionally installed to perfection. total installment of solar panels and updated electric panel neatly done in one day. Actually the job was completed in 8 hours.

8 years ago

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Robert Haddon Heights, NJ

Excellent customer service. Pricing was better then what I was shown from the other two Solar companies that talked with me. I took the time to read the reviews both here and on the BBB site. They had far less cases on the BBB then the other companies and all were resolved. I am very happy with my system.

8 years ago

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Ken Far Rockaway, NY

I was a little hesitant to go solar. Sungevity is an excellent company taking me through step by step. Very thorough in explaining the equipment, process and cost / savings. Customer service also has been very responsive and professional. I would definite recommend them for others.

8 years ago

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Ira Wechsler Brooklyn, NY

My major problem with Sungevity is their lack of familiarity with the regulatory process in New York and their failure to provide crucial information I need to obtain my real estate tax abatement and income tax credits bnoth federal and State. They have not sent me any data tohelp my accountant complete these forms. Also the tax abatement form requires a signature from an architect. I do not understand this notr am I prepared to pay an architect to to look at my system and sign off on this. They have never been transparent about the requirements to get these credits and I am about ready to to lose my temper with them. My installation had its final inspection in August, 2015 and works fine. I purchased it and am counting oj these credits to offset the moneys I paid from my retirement funds.

8 years ago

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bIlly Highland, NY

Sungecity handles everything. I met a guy at Lowes got a quote that in 2 months I was paying $32 a month for electricity. Best company I have ever done business with. They actually are paying my heritage tax that my town has for solar because my taxes were not supposed to go up. I called one time got an american and the situation was resolved.

9 years ago

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Nick Morgan El Cerrito, CA

They were on time for every appointment, accurate with their design and estimates, and now the panels are working perfectly. We are saving $ and getting power from the sun. Couldn't have been any simpler or a better process.

9 years ago

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Charles Taylor Long Beach, CA

Sungevity Solar is saving us tons of money that had been going to the electric company. Now, it is not only paying for itself but putting money in our pockets. The company does what it says it will do and makes good on its commitment to its customers. I highly recommend Sungevity.

9 years ago

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George Mollo Monsey, NY

I interviewed six solar companies before selecting Sungevity. Their prices were great as well as their customer references. They were a pleasure to work with from start to completion and even after my system is up and running. Friendly, courteous, helpful with any questions I may have. Highly recommend.

9 years ago

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Michael A Collins Sewell, NJ

I am very pleased with the solar panels that were installed at my home in Williamstown NJ. The installation of the panels and all other related equipment was first class. The performance of the system thus far has exceeded my expectations. My last electric bill was $3.87. Mike Collins

9 years ago

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al an m vande griend Visalia, CA

we have enjoyed our solar for two and a half years...the guys are awesome..and the whole experience was wonder ful..my highest bill was 1.40..and that was because we had our motor home plugged in w/it 2' air cond....., .running besides our home

9 years ago

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egoldstein Mountain View, CA

I've had a Sungevity system on my home since Feb. 2015. The installation process was smooth and timely and working with Sungevity was great. The system has high quality panels - I opted for the mono crystalline type - and I really liked their quoting process. They can sometimes be a little more than SolarCity, but its more than worth it.

9 years ago

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Amity Glendale, AZ

Awesome company! So what if you have a small $1 increase in your lease every year! Its better than the $10-$15 your electric company is going to give you in 2 years. Plus your electric company should be paying you for all the extra electricity you're not using. Win win!

10 years ago

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kevin Littleton, CO

They did a great job for us 4 years ago...and since then. Very personal service! We have had four friends get referred by us and get systems so the referral fees Sungevity has paid us have paid a significant part of our total lease cost too!

10 years ago

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Sean Powers New Bedford, MA

we couldn't be happier! We have saved a ton of money, and we are doing something good for the environment. sSungevity was awesome from the start,we did nothing, they did everything and the installers were fantastic! No complaints here.

10 years ago

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Dan St Jacques New Berlin, NY

No problems. They have exceeded my expectations. I would have asked for a few more panels to completely cover the roof. So far system is putting out more then I am using. My home uses on average 16kw a day and my system is putting out 20 to 50 kWh a day. Utility owes me money now.

10 years ago

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Verified Customer

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Kevin Wacaster Atlanta, GA

the third party company they sent to install. put a hole in my roof and i have used roofing nails everywhere. Whats holding my shingles on ??Cant get a return phone call from them.

4 years ago

Reply from Sungevity

Hello Kevin,
I am sorry to hear that you have concerns with your roof and trash left behind. I will reach out to you directly and will also immediately follow up with our team to help get this addressed right away for you.

Blake Hazelrigg
Senior Manager
Blake.Hazelrigg@Sungevity.com

Sep. 1st, 2020

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Verified Customer

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Alberto

The system was supposed to be running for a week or week and a half and it's only been running for one day and I haven't received help with that. Installation was really fast, but it has only worked one day. Waiting one week to make an appointment to come to my house is not acceptable. Need better customer service.

5 years ago

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Verified Customer

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Asa Palm Springs, CA

I used Horizon Solar in the past and Sungevity has great customer service. Horizon Solar (before you purchased them) had terrible customer service.

5 years ago

Reply from Sungevity

Hello Asa,
Thank you for the 4 star review. Customer service is at the heart of what we do and we love to hear we are improving. Please don't hesitate to give us a ring with any questions or concerns.

Blake Hazelrigg
Senior Manager

Jul. 24th, 2019

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Verified Customer

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Ann Coulston & Robert Marcus

all who came to do specific tasks during set-up were knowledgeable, capable, and very polite and considerate.

5 years ago

Reply from Sungevity

Hi Ann and Robert,
Thank you for the great review. This is the kind of feedback that continues to push us to work hard day in and day out. If you ever need any solar service or have questions you need answered, just give us a ring!

Blake Hazelrigg
Senior Manager

Apr. 30th, 2019

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