Sungevity Logo

Sungevity Reviews

star star star star star_border

7.0

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

David Vorspan Woodland Hills, CA

We're happy with Sungevity. All the reviews that we read are right; great customer service, quality equipment, great prices. We are very happy.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Timothy Cameron Runnemede, NJ

I looked at Solar City and their costs were higher, so thats why I chose sungevity, great quality for lower costs. Everything has exceeded my expectations.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Richard Cunningham Vallejo, CA

Sungevity had the right panels, they had the right prices, everything was great with them. I am totally happy with Sungevity.

7 years ago

star star star star star

Vanessa Huerta Riverside, CA

After getting several bids from different companies, we decided to go with this one. Our sales rep Steve was great, and our project manager Karla M was phenomenal. She kept me updated every step of the way and answered any questions I had.

4 years ago

star star star star star

Samuel I. Corona, CA

Sherril T at Horizon Solar did a wonderful job for my project. She responded to all the emails and provided me all up-to-date information on a continuous basis. She was very professional and courteous throughout the entire process and was a pleasure to work with.

4 years ago

star star star star star

Amy Cooper Hemet, CA

Ever since Sherrill T took over communication with us, she has been awesome. She communicated with us promptly, provided us with updated information, and personally took over ensuring our solar and skylights project was completed.

4 years ago

Sungevity Logo

Reply from Sungevity

Hey Amy,

Thank you for your positive feedback!

If there is ever anything that we can do to assist you in the future, please do not hesitate to contact our customer service team @ customerservice@sungevity.com and we will be more than happy to help.

Oct. 20th, 2020

star star star star star

Sab Boardman, OR

Justina F, our project coordinator, did a awesome job to make Solar panel installation process seamless by coordinating several other parties and promptly solved the issues. She engaged her management in-timely manner to speedup process. Because of her, we are recommending Sungevity to our family and friends.

4 years ago Edited September 14, 2021

Sungevity Logo

Reply from Sungevity

Hi Sab,
I am so glad to hear that Justina took such wonderful care of you! I will pass your feedback on to her manager to ensure she gets the recognition she deserves. When you tell your friends and family about us, don't forget we have the industry best referral program. Thanks again for the great feedback!

Blake Hazelrigg
Senior Manager
Blake.Hazelrigg@Sungevity.com

Sep. 4th, 2020

star star star star star

Brad Barefoot Lakeside, CA

Install was occurring during the stay at home order, so it was difficult to get SDG&E and the city aligned, but my coordinator, Justina F, kept pushing, so I could have my panels turned on in time for the hotter part of the summer. Which is great being able to offset some of the cost of running the A/C

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Brad,
So happy to hear of your positive experience and glad to hear your are up and producing for these hot summer months. I will be sure to share with Justina your wonderful feedback.
Thank you for taking the time to respond.

Michelle Steffani
Sr. Manager Customer Experience
Michelle.Steffani@sungevity.com

Sep. 1st, 2020

star star star star star

Angel Lake Elsinore, CA

I have nothing but great things to say about Sungevity. They were absolutely amazing and were proficient even with COVID-19. Karla M our project coordinator Was amazing made the process easy and answered all my questions. Would definitely recommend!

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Angel,
Thank you for taking some time to leave us feedback about your experience with us and specifically Karla! COVID-19 has definitely made things tough but we have continued to work hard to still deliver our customers the best experience in the industry. We are glad to have you as part of our family!

Blake Hazelrigg
Senior Manager
Blake.Hazelrigg@Sungevity.com

Aug. 7th, 2020

star star star star star

Sebastian Los Angeles, CA

Terrific company. I contacted Blake by error. I needed to get ahold of their Netherlands offices but contacted the wrong location. Blake took the time to get me the contact information I needed. Always a great experience with this company.

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Sebastian,
I am so glad that you were able to connect with me so I could get you the contact information you were in need of. Thank you for taking the time to leave a great review about your experience with me.

Blake Hazelrigg
Senior Manager

Mar. 19th, 2020

star star star star star_border

David Brzozowy Bristol, RI

We are satisfied with the first phase of the process. Anthony is very knowledgeable about the best solar incentive programs in your area. The company is able to support financing, so no upfront costs. We decided to go with Sungevity because of the strong warranty. I’ll post an update after the second phase once the system is installed and running.

4 years ago

Sungevity Logo

Reply from Sungevity

Hi David,
Thank you for taking a moment to leave a review about your experience with Anthony. We are glad to hear you found financing that meets your needs and got all of your questions answered during your consultation. If any questions or concerns come up along your solar journey, please do not hesitate to reach out to Anthony, myself or any of the Sungevity team. Thank you for choosing us as your households solar energy provider.

Blake Hazelrigg
Senior Manager

Mar. 19th, 2020

star star star star star

Gabriel Santos Pacoima, CA

Amory was educated and mindful of what I wanted as a customer and consumer. Thank you for your help. I would highly recommend. He educated me and showed me information that 4 other solar companies didn’t even bother to show.

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Gabriel,
We are glad to hear that Amory was able to get you all of the information and then some that you needed during your consultation. He takes a lot of pride in the experience he provides his customers and works hard each day to try and earn this kind of feedback. I will make sure he gets some recognition. Thanks for the great review!

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

star star star star star

Doug D Haverhill, MA

Alex and Sungevity were highly informative and courteous throughout the whole process and tailored their information to the need of the customer. The experience was truly informative without high pressure or trying to talk you into something you don't want or need.

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Doug,
Thank you for leaving us a 5 star review! We are glad to hear you had a positive consultation filled with the answers you were looking for. Thank you for reaching out to us to learn about our product!

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

star star star star star

Dave Sturn Suisun, CA

Amity was very helpful in addressing my unique solar configuration. He wasn’t selling, but solving, which I appreciated. He was professional and was direct in advising me that they could not assist me, but suggested options to consider.

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Dave,
Thank you for leaving Amory a 5 star review. It sounds like he provided you with an education-first approach to help ensure you got the information you needed. We hope you will keep us in mind in the future!

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

star star star star star

Timothy McDevitt Old Saybrook, CT

Erik S was outstanding in answering all my questions and finding the information that I.needed to know. He would not let price get in the way of me getting the best system and best warranties through Sungevity. You are lucky to have such a devoted employee.

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Timothy,
We are glad to hear that Erik took such great care of you! I will pass your feedback on to his manager to ensure he receives the feedback he deserves. Please don't hesitate to reach out to Erik, myself or any of the Sungevity team if any questions or concerns come up.

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

star star star star star

Mark Seattle, WA

When I inherited my sisters home it had panels on it that she rented from them. Blake helped me get it all set up in my name and made it easy. I want to leave another 5 star review once I see how much money it saves me. It’s all been very easy so far and there is a apple app that you can use to see how the system is doing.

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Mark,
I am glad we were able to connect so I could walk you though everything and help you understand it all. Thanks for the great review.

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

star star star star star

Avp142 Riverside, CA

Excellent customer service, always willing to answer my questions I had with the whole process and installation. They made the whole solar process easy. Shari R was especially helpful and friendly, she always returned my calls and addressed all my concerns.

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Avp142,
Thank you for leaving Shari a 5 star review. I will pass your feedback on to her manager to ensure she gets the credit she deserves. We are so glad that you are happy with your experience with us.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

star star star star star

Cheryl Los Angeles, CA

We just bought a house that has their equipment installed. I was helped by a man name Blake and he was my first interaction with this company. He explained things well and really helped me understand it. I am happy with this company so far.

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Cheryl,
I am so glad that we were able to connect. Please don't hesitate to reach out to myself or any of our customer service team and we will be happy to help you out. Welcome to the world of powering your home with the sun!

Blake Hazelrigg
Senior Manager

Feb. 19th, 2020

star star star star star

Shawn Pratt Windsor, CA

This Company Rocks, They have done everything they said they would do and did it in an extremely quick and efficient manor. The communication was awesome and the steps to getting my solar panels installed were completely painless. I would highly recommend using this company, they are stars above the rest.

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Shawn,
Thank you for the awesome review! We work hard to get this kind of feedback and it makes our day when we see it come through. Happy solar!

Blake Hazelrigg
Senior Manager

Feb. 19th, 2020

star star star star star

Kristin Ciszeski Hightstown, NJ

Excellent sales experience with Joseph - he explained everything very clearly and has been very friendly and helpful via phone and email. We are working through the install process now and hope that our positive experience with the team continues.

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Kristin,
Thank you for the 5 star review. We are glad to hear that Joseph provided you with a helpful and informative consultation. Please do not hesitate to reach out to Joseph, myself or any of the Sungevity team if any questions or concerns come up during the install process.

Blake Hazelrigg
Senior Manager

Feb. 19th, 2020

star star star star star

William Lake Forest, CA

Shari R was very helpful in being my project coordinator for my solar install. She always had a cheerful attitude and was extremely helpful guiding me through the process. All aspects seemed to go very smoothly. Thank you!

4 years ago

Sungevity Logo

Reply from Sungevity

Hi William,
We are so glad to hear that Shari took such great care of you. I will pass your feedback along to ensure she gets the recognition she deserves. Happy solar!

Blake Hazelrigg
Senior Manager

Feb. 19th, 2020

star star star star star

Robert Baker Los Angeles, CA

Amory is exceptionally easy to deal with. He tells you the facts straight up. No hidden ifs and or buts. I really appreciate that when dealing with salespeople. It is a pleasure to conduct business with this fine young man, even if he is a Chiefs fan. Can't hold that against him though. Amory, keep up the good work. Thank you for all you help.

4 years ago

Sungevity Logo

Reply from Sungevity

Hello Robert,
I am glad to hear Amory took great care of you and will make sure he gets a shout out. Thanks for the feedback!

Blake Hazelrigg
Senior Manager

Feb. 13th, 2020

star star star star star

Aiava Kolone Stillwater, OK

Thank you Janette J our representative that make sure all the arrangements and the finish product achieved. We won’t be able to know or who to call but your expertise is well deserved thank you again for letting it be a smooth ride👍 We know that Horizon Solar Powers is the best. Thank you!

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Aiava,
We are so glad to hear about your 5 star experience with Janette. Thank you for taking the time to leave this great review. I will pass your feedback on to her manager to ensure she gets some credit for her hard work. We are so glad that you chose us to help you power your home with sunshine.

Blake Hazelrigg
Senior Manager

Feb. 6th, 2020

star star star star star

Andrew Brown Lake Forest, CA

Shari R was my project coordinator and she did an excellent job managing the entire process. There were circumstances outside of her control that was frustrating (dealing with the city) but she made sure to always keep me in the loop. This is my second solar project via Horizon and I couldn't be happier :)

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Andrew,
Sorry to hear you ran into issues with your city. It is always frustrating when this sort of thing happens but I am glad to hear we were able to make the best of the situation. Thank you for choosing us as your solar provider not one, but two times!

Blake Hazelrigg
Senior Manager

Feb. 6th, 2020

star star star star star

carla New York, NY

They are very knowledgeable. We spoke to William and he gave us clear and honest answers, even if it meant our house was not suitable for solar at this moment. Would definitely recommend and come back to sungevity if the situation changes.

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Carlia,
Thank you for the 5 star review. We are very glad to hear you had a positive experience even through solar doesn't necessarily make sense right now. We sure hope you will keeps us in mind in the future.

Blake Hazelrigg
Senior Manager

Feb. 6th, 2020

star star star star star

Abel Cassell Vista, CA

With so many companies out there selling solar I was a little concerned with which one I would go with. Once I made the decision to move forward with Sungevity and Horizon, Shari R, really walked me through the process and what I needed to do, she was great.

4 years ago Edited September 14, 2021

Sungevity Logo

Reply from Sungevity

Hi Abel,
We are so glad that you chose us as your solar provider and that Shari took great care of you. Welcome to the Sungevity solar family!

Blake Hazelrigg
Senior Manager

Feb. 6th, 2020

star star star star star

Lisa D'Alessio Chula Vista, CA

Although we are not quite ready to invest in solar, Crystal was the absolute best in listening to our considerations and designing a system that would not only meet our needs, but maintain the esthetics of our home. When we are ready to move forward, we will definitely call Crystal at Sungevity--she was an awesome person with whom to work!

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Lisa,
Thank you for giving Crystal some kudos. I have passed on your feedback to ensure she gets a shout out for all of her hard work!

Blake Hazelrigg
Senior Manager

Feb. 6th, 2020

star star star star star

Richard Fuessel Yorba Linda, CA

I had an excellent experience with Emily P as my PC for the Horizon Solar Panel installation on my home. She was competent and efficient in keeping me informed of progress in the project and in answering my questions. Emily should be view by Horizon as a valuable employee in the company.

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Richard,
We are glad to hear that Emily took great care of you. I will pass your feedback on to ensure she receives a shout. Thank you for the great review!

Blake Hazelrigg
Senior Manager

Jan. 14th, 2020

star star star star star

Clark Capistrano Beach, CA

We bought a house with one of their sun systems installed. I am impressed with their service and can’t believe I am living without a dreaded monthly energy bill. It is great having a company I can call when I have problems or questions. Thanks Blake and Sungevity.

4 years ago

Sungevity Logo

Reply from Sungevity

Hi Clark,
Thanks for the review. I am glad we were able to connect! I look forward to hearing about the savings you experience by having a sun powered household. Please just let us know if you ever need anything.

Blake Hazelrigg
Senior Manager

Jan. 3rd, 2020

star star star star star

S. Pacion Oxnard, CA

This was such a great and quick experience. I am so glad everything was done in a timely manner. Everyone especially our project coordinator, Emily P was so professional and very helpful with all my needs. Customer service and communication throughout this process was amazing!

5 years ago

Sungevity Logo

Reply from Sungevity

Hi S.Pacion,
We are glad to hear you had a very positive with Emily. Thank you for choosing us as your solar provider! And please don't hesitate to give us a ring if any questions or concerns come up along the way.

Blake Hazelrigg
Senior Manager

Dec. 19th, 2019

star star star star star

Kevin Costa

We just recently completed our solar install with Horizon and we appreciated the communication and customer service that our project coordinator Justina F provided to us during the process. In all, the entire team that at Horizon was very professional and we recommend the company overall.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Kevin,
We are glad to hear you had a great experience. We know that communication is extremely important. Thanks for the great review.

Blake Hazelrigg
Senior Manager

Dec. 26th, 2019

star star star star star

Carlos R Schettini Fontana, CA

My experience was a very pleasant one, My project coordinator Emily P was very professional and easy to work with. responsive and easy to contact. she kept me informed of the status of my system on a regular basis she definitely made this easy for me. Thankyou for that.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Carlos,
Thank you for the 5 star review. Glad to hear Emily made things easy for you and it all went well. We will be here for you along your solar journey.

Blake Hazelrigg
Senior Manager

Dec. 6th, 2019

check_circle

Review Source

star star star star star

Cortney garig Oakland, CA

Customer Review Video

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Cortney,
Glad to hear you received an education-first conversation when you reached out to us to go solar. We always want to ensure our customers are fully aware of all the benefits they will receive and just how everything will work. Thank you for your review.

Blake Hazelrigg
Senior Manager

Dec. 6th, 2019

star star star star star

Dominic Scimeca Canoga Park, CA

Joe D was really great with me. I appreciate him and look at the company favorably. I was in initially going with another company but was very disappointed with the customer service. Sungevity was able to do it all over the phone quickly which was great. Thank you Joe

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Dominic,
Thank you for taking the time to leave us a review about your experience with Joe. We are glad to hear you have had a great experience. If any questions come up, please do not hesitate to reach out to Joe, myself or any of the Sungevity team and we will be happy to further assist you. Thanks!

Blake Hazelrigg
Senior Manager

Dec. 2nd, 2019

star star star star star

Louie Chavez Barstow, CA

I have been woring with kelton for about a month now and I am glad I contacted Sungevity. My decision to go sloar has been a nightmare so far and elton has prived me with some clarity. Unfortunately, I have decided to put solar on hold until things slow down a bit. I look forward to our next conversation.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Louie,
We are glad you were able to connect with Kelton and that he provided you with a 5 star experience. We sure hope that you will keep us in mind in the future when you are ready to power your home with clean energy. Thanks for the review!

Blake Hazelrigg
Senior Manager

Nov. 20th, 2019

star star star star star

Chuck Elliott Visalia, CA

So far, Alex at Sungevity has been spot on with all the answers to my questions. As everyone should study the options online to understand what is undertaken when purchase and installing your own mini power system, clarity comes from people that know what they are talking about. Alex fits that description. Very Knowledgeable.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Chuck,
Alex takes a lot of pride in the experience he provides his customers! We are glad that you two were able to connect and that you have had a great experience. I will pass your feedback on to his manager to ensure he gets a shout out for your review. Thank you!

Blake Hazelrigg
Senior Manager

Nov. 26th, 2019

star star star star star

Ron White Hudson, MA

My customer experience was excellent! I needed some guidance on finding information for my elderly father's leased solar panels. The representative was very professional and very helpful. There was missing history and I was pointed in the right direction. I highly recommend Sungevity as the experience was very pleasant.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Ron,
Thank you for leaving us a review! It is great to hear our team was able to get you the info you needed to help take care of your fathers system. Thank you very much for the feedback.

Blake Hazelrigg
Senior Manager

Nov. 26th, 2019

star star star star star

Jackie Ricardo Escondido, CA

When I emailed Sungevity, I didn't realize that I emailed the wrong company, GAH! However, Rosanna C answered my email, helped me figure out MY MISTAKE and followed up with me to make sure I received help. Rosanna's customer service is HANDS DOWN the BEST and more people could learn a few things from her. I wish I was a Sungevity customer.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Jackie,
Thank you for taking a moment to leave a review about your experience with Rosanna! I work very closely with her and will ensure she gets a shout out for the service she provided you. Thanks again for the review. We sure hope you will keep us in mind for any future solar needs.

Blake Hazelrigg
Senior Manager

Nov. 14th, 2019

star star star star star

Joseph R Waltz

Sales were done over the phone with the use of a computer screen. Crystal was easy to work with, totally professional,knowledgeable and answered all of our questions. No pressure was used to sign up. The whole process was very well done. Really like the computer presentation.

5 years ago

Sungevity Logo

Reply from Sungevity

Hello Joseph,
I am glad to hear you had a great experience. Thanks for reaching out to us!

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

star star star star star

Kathleen Streeter Livermore, CA

Kelton was friendly, knowledgeable and professional. He answered all our questions and if we could feel comfortable spending the money right now we would have. We have some unexpected demands but when we are ready we would like to work with him again.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Kathleen,
We are glad to hear that you are looking into powering your home with green energy and that Kelton took good care of you. We hope you will keep us in mind in the future.

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

star star star star star

Mark Gutierrez Walnut Creek, CA

Called about 4 companies looking for a good solar company I could trust. I chose Sungevity because of Alex A. He was friendly, very knowledgable and helpful about the questions I have since i had no idea about solar prior. Alex explained well to me the process/steps involved. Good pricing and excellent customer service.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Mark,
We are glad Alex was able to present an attractive proposal by using an educational-first approach. Please don't hesitate to reach out to Alex, myself or any of the Sungevity team if any questions or concerns come up.

Blake Hazelrigg
Senior Manager

Nov. 5th, 2019

star star star star star

Tushalini S Daley Pleasanton, CA

Bill was an informed sales person. He answered all of my questions with a lot of patience. He was not pushy but rather wanted to make sure I had a good understanding of everything I was getting into. AND he was a Patriots fan... so of course he is FANTASTIC!!

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Tushalini,
Wonderful to hear things went so well between you and Bill. I will make sure he gets a shout out for your feedback. Thank you for the 5 star review!

Blake Hazelrigg
Senior Manager

Nov. 4th, 2019

star star star star star

Christine San Jose, CA

We've been looking for solar for many years, and found the process to be complicated and not very enjoyable. By working with Sonny, he was able to alleviate all of our concerns, took the time to answer all of our questions, and ran different scenarios to determine what would best suit our needs. He's awesome!

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Christine,
Thanks for the comment about Sonny. We are glad you got connected with him and had a great experience. Happy solar!

Blake Hazelrigg
Senior Manager

Oct. 31st, 2019

star star star star star

Matthew Oakley, CA

Sungevity is a great company and always has a very responsive customer service. I contacted them very recently because my solar monitoring wasn’t working and they responded in less than 24 hours and were able to solve my problem.

5 years ago

Sungevity Logo

Reply from Sungevity

Hello Matthew,
Thank you for taking the time to leave a review. I am glad we were able to connect so I could help get your solar monitoring addressed. Please don't hesitate to reach out again if you ever have any additional questions or concerns.

Blake Hazelrigg
Senior Manager

Oct. 29th, 2019

star star star star star

Jason Beers Vacaville, CA

Alex provided the most complete information on our solar package and was able to respond quickly to all our questions. He was a great communicator throughout the process and the process has been going like clock work in a timeline that I couldn't be happier with. I am recommending to anyone interested in solar!

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Jason,
Thanks for leaving some feedback about your experience with Alex. He takes a lot of pride in the experience he provides his customers. We are glad to hear you had a great experience.

Blake Hazelrigg
Senior Manager

Oct. 29th, 2019

star star star star star

Daniel Johnson Brooklyn, NY

The process to inquire and purchase our solar product was amazing, and we would highly recommend to anyone seeking a positive experience. William was honest, consistent, and thorough in addressing our questions and concerns! Excellent service and company!

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Daniel,
Thanks for giving William some kudos. I will pass your feedback on to ensure he gets a shout out!

Blake Hazelrigg
Senior Manager

Oct. 29th, 2019

star star star star_border star_border

Tony Rancho Cucamonga, CA

The products are superior. However the customer service is extremely poor to say the least. The first rainy season the roof developed leaks around the vicinity of the panels. A tech was sent out and it appeared to help. A year later the roof leaked in the same two locations. The tech this time made the determination that it was non solar related . The contact Blake H sent me an email and stated since it was non solar related, that they had no responsibility in the matter. Besides paying to have a roofer fix the roof I would have to pay to have the panels removed and reinstalled myself. Every time I called to speak with someone I was immediately sent to voice mail. The roofing contractor did state that the only way to find the source of a leak is to remove the tiles themselves something the tech sent out never did. So yes I may be saving but at whose expense. Very poor customer service.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Tony,
We are very sorry to hear about your roof leak. We took this very seriously and quickly sent a crew out to to your home to review the leak to see if it was solar related. The roofer we sent to your home determined that the leak was not related to the solar install. We are happy to help you orchestrate the removal and reinstall of your solar system if need be for a reroof. Please don't hesitate to reach out to myself or our team for further assistance. Again, we are very sorry you are having to deal with this as we know that no one ever enjoys roof repair and we are happy to help in anyway that we can.

Blake Hazelrigg
Senior Manager

Oct. 23rd, 2019

star star star star star

Kelly J James Pleasanton, CA

I found your Company on the Web. I then completed the necessary information. I then got in touch with Scott G. He asked me for some info by phone and within about 3 hours he provided me with a great deal of information on panels, warranties, costs, financing, etc. He was very positive and eager to help me.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Kelly,
Thanks for the 5 star review! I will pass this on to make sure Scott gets some recognition. We are so happy you reached out to us.

Blake Hazelrigg
Senior Manager

Oct. 9th, 2019

star star star star star

Fred Penza Andover, MA

Crystal was very helpful in explaining the program with all its options and ramifications. After my discussions with her, I felt that I understood the whole process and program more fully. She also laughed at my jokes which made the interaction even better!

5 years ago

Sungevity Logo

Reply from Sungevity

Hey Fred,
Sounds like you and Crystal had a great interaction! We are so glad you reached out and had a great experience.

Blake Hazelrigg
Senior Manager

Oct. 9th, 2019

star star star star star

Vito Salvatore Patterson, NY

Kelton S was the rep that walked me through the details of a solar system. After talking with several competitirs, Kelton expalined in detail the answers to all my questions and mafde the whole process very appealing. I look forward to my solar system and compared to fearing the unknown.

5 years ago

Sungevity Logo

Reply from Sungevity

Hi Vito,
Glad to hear things have been smooth sailing so far and that Kelton has helped get you all of the info you need. If you ever have any questions please don't hesitate to give Kelton, myself or any of the Sungevity team a call and we will be glad to help you out. Happy solar!

Blake Hazelrigg
Senior Manager

Oct. 9th, 2019