Sungevity: Read 1,993 User Reviews From Real Homeowners

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Verified Customer

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Raymond Kirby

Very polite and professional. Ensured work area was net and clean when finished.

5 years ago

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Verified Customer

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MartyH

Speedy and accurate site assessment leading to a performance- guaranteed design.

6 years ago

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Verified Customer

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Zhengyi Hicksville, NY

I haven't had any problems with them at all. They came in right away and were very patient.

6 years ago

Reply from Sungevity

Hi Zhengyi,

Thank you for the kudos! We love getting this kind of feedback and plan to offer this same level of service over the life of your solar system. Thank you for choosing us as your solar provider!

Blake Hazelrigg
Senior Manager

Oct. 10th, 2018

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Verified Customer

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Rod Riverside, CA

They were very professional, they were on time on everything, and they answered all my questions.

6 years ago

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Verified Customer

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Ronald Porterville, CA

They're fast in getting back to me and letting me know where things stand and what comes next in the system.

6 years ago

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Verified Customer

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Howard Hesperia, CA

Customer support is always right there if we have problems. They ensure that everything is working.

6 years ago

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Verified Customer

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Lucio Norco, CA

The sales representative was very easy to work with, and readily available. So far everything is going very well.

6 years ago

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Verified Customer

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Shirley El Centro, CA

Installation was smooth, and the people that I interact with at Sungevity are amazing.

6 years ago

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Verified Customer

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E Vinole

Horizon installed our solar system. We wanted Canadian solar panels and they made sure we got them.

6 years ago

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Verified Customer

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Peter burleigh Palm Desert, CA

Excellent on all and everything especially their personnel and efficiency in all aspects.

6 years ago

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Verified Customer

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Benito

It was a nice and neat and in the short time the crew was excellent and I have no complaints.

6 years ago

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Verified Customer

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Vern

The panel is doing what is needs to and we haven't had any questions or problems with it

6 years ago

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Verified Customer

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m San Diego, CA

Had a failure of my solar system it took horizon 21 days to come out and fix my system, that's terrible service in the month of July such shinning and no producing . Adding insult to injury, I was billed for the month!

6 years ago

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Verified Customer

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Dee Beaumont, CA

Horrible from start to finish no coordination. Last minute phone calls. Change of schedule. Discrepancy between what we got and what was promised. The list is endless. Call me and I will enlighten you.

6 years ago

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Verified Customer

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Paul Encinitas, CA

They address every question and concern immediately. It works great, you get lots of power.

6 years ago

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Verified Customer

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Mike Bradley

They were very responsive every phone call I had. The product is working very very well.

6 years ago

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Verified Customer

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Beth Donnelly Hampton Bays, NY

They did a great job being competitively priced but their customer service stinks! I've called them four times in the past ten days and not received one return phone call.

6 years ago

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Verified Customer

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Leonardo J. Vel'zquez Head of Westport, MA

They experience was very good from beginning to end. Would definitively recommend it to people.

6 years ago

Reply from Sungevity

Hi Leonardo, we would really like to let you know how much we appreciate you leaving us such a nice review. Now that you have experienced the many benefits of going Solar with us let us reward you with up to $2000. Here’s how • Earn $500 for your first referral. • Earn $1,000 for your second referral. • Earn $2,000 for your third referral and every referral thereafter. * We make it as easy as 1, 2, 3, to share your love of Solar with family, friends, and neighbors. Login to the Ambassador portal. Straight from your portal you can share your Link on social media or enter referrals manually by using the direct entry form. For Assistance Call: (866) 488-1922 or Email Warm Regards, Blake Hazelrigg

Aug. 1st, 2018

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Verified Customer

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Fred Reynolds Waltham, MA

OK, The system was installed and clean up was good. System is now active and producing power to run metter backward.

6 years ago

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Verified Customer

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Lillian Rivera Haverhill, MA

The maximum production I get from my system is about 60% it's nominal capacity (8.5 only get 5). Company does not provide backup battery in my area.

6 years ago

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Verified Customer

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Frank Rancho Mirage, CA

We just barely got Horizon Solar at our house. I think it is a little more expensive than other companies.

6 years ago

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Verified Customer

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Matt F. Cypress, CA

Customer service is pretty prompt, and come when they say they will. I don't have many issues, but I do have one with their box they gave me.

6 years ago

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Verified Customer

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JIM BAUER

EXCELLENT SERVICE AND HONESTY.....GREAT COMMUNICATION AND FOLLOW UP AFTER THE INSTALLATION

6 years ago

Reply from Sungevity

Hi Jim,

Thanks for the 5 star review! Please let us know if there is ever anything we can assist you with.

Blake Hazelrigg
Senior Manager
925.241.1531 (direct line)

Jul. 3rd, 2018

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Verified Customer

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Joyce Upland, CA

I am very displeased with Sungevity. So far, I still don't have an operating system, and have had numerous missed appointments. They installed it, but it still doesn't work. I would not recommend going with this company.

6 years ago

Reply from Sungevity

Hi Joyce,

I am sorry to hear it sounds like we dropped the ball. I would love to learn more about your experience and see what I can do to help turn things around. Please don't hesitate to reach out to me using my contact info listed below. I look forward to discussing in further detail with you soon.

Blake Hazelrigg
Senior Manager
925.241.1531 (direct line)

Jul. 3rd, 2018

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Verified Customer

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Tom's de Fontana

I know little about Solar Systems Everything was installed and went well but took a long time to finally start up.

6 years ago

Reply from Sungevity

Hi Tom,

Thank you for leaving us a positive review. Going solar is a large construction project with many moving pieces and parties involved. We always try to cross the finish line as quickly as possible but sometimes we do run into unforeseen delays. Thank you so much for your patience as we worked to install a beautiful system.

Blake Hazelrigg
Senior Manager
925.241.1531

Jun. 15th, 2018

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Verified Customer

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They are punctual as the Sun.

I had observed from the beginning of installation and they are meticulous like new oiled machine.

6 years ago

Reply from Sungevity

Hi There,

We always love getting incredible feedback like this. Our team constantly works hard to improve our processes so we can provide as much ease in going solar as possible. Please don't hesitate to let us know if there is anything we can do to help you out!

Blake Hazelrigg
Senior Manager
925.241.1531

Jun. 15th, 2018

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Verified Customer

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Yadira Guzman Blythe, CA

Excellent representatives! They make the entire process of going solar easy and comfortable.

7 years ago

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Verified Customer

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Dave Joshua Tree, CA

To be honest, this wasn't the right choice for me. My experience with them hasn't been the best, and the system does not operate correctly. I certainly wouldn't recommend them.

7 years ago

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Verified Customer

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Sergio Palm Springs, CA

I wasn't very happy with them because they were having issues with a lot of things when they were installing the system. They had bad communication among themselves, and nobody knew what was going on inside.

7 years ago

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Verified Customer

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Ronald Yorba Linda, CA

We chose Horizon Solar because we liked their proposal and the savings we offered. Overall, my experience with them wasn't the best; they have a very poor follow up.

7 years ago

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Verified Customer

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Ed Edwards Oceanside, CA

Because their roofers were very courteous to me and no arguemenitive conduct between them

7 years ago

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Verified Customer

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Marc Riggins Temecula, CA

Communication, and follow through are LOUSY! They didn't get the permits like they should have before inspection. That delayed my being able to use my panels by almost a full month!

7 years ago

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Verified Customer

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Colin West Covina, CA

The company is a rip off. I have solar and felt like I had was the ripped off as soon as I got the system. The minute I am as lock d into the system, the good customer service stopped.

7 years ago

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Verified Customer

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Dr Charles Wayne Kendall Norco, CA

I have written numerous times about things you need to correct or do according to our contract, you don't return email, you don't call, what the h.... is wrong with this company?

7 years ago

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Verified Customer

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X San Marcos, CA

I am not getting my questions answered and do not have a system that is consistent every day in production and I have asked to have it checked out but nothing I have heard yet.

7 years ago

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Verified Customer

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Teresa Hayden, ID

Billing issues, took two months to get my bill. Then said I was out of compliance and late fees were added.

7 years ago

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Verified Customer

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Scott Homan Placentia, CA

They did everything they said on time, extremely professional with their notifications and following up

7 years ago

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Verified Customer

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Mildred Zatar Uniondale, NY

I haven't had any problems and they've been great with all of my questions. So far everything has been excellent.

7 years ago

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Verified Customer

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Rosanna Chilcoate Selbyville, DE

They're just very responsive I never had any problem even when there's an issue.

7 years ago

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Verified Customer

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Suzanne Davis Wallkill, NY

Our interactions were very positive, they took care of everything I just have to sign my name.

7 years ago

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Verified Customer

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Ernest Dube Fairhaven, MA

Everything's been very good with them. When I call with questions, they've been very helpful.

7 years ago

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Verified Customer

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Philip Brandt Bronx, NY

They did a good job. It's working well and they have kept in contact with me about how it's doing.

7 years ago

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Verified Customer

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Joseph Westfall Montrose, NY

My experience with our solar consultant was very positive- they guided me along the whole process.

7 years ago

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Verified Customer

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Richard Brueckner Santa Maria, CA

I'm really happy with the system. I like the pricing and the relation I have with them.

7 years ago

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Verified Customer

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Cecil Hudson Del Mar, CA

Its over all was very good, there were some errors on installation which they took care and fixed it

7 years ago

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Verified Customer

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Adrienne Borge Belvedere Tiburon, CA

I thought they were responsive and timely and informative. We are pleased with the system.

7 years ago

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Verified Customer

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Linda Scorsone Chester, NY

Absolutely zero complaints with this company. Everything was very easy for us, it was a no-brainer.

7 years ago

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Verified Customer

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Karl Kiessling Viola, DE

We had a great experience working with Sungevity, and we are very pleased with the system.

7 years ago

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Verified Customer

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Vincent Johnson Bear, DE

I was weighing my options with Sungevity and Solar City. I felt that Sungevity had a better quality product.

7 years ago

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Verified Customer

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David Adams Castro Valley, CA

I first heard about Sungevity from a friend. The company was very easy to work with, and everything has been very good.

7 years ago

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