Sungevity Reviews
7.0
Overall Score
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susannah harte Antioch, CA
I have had a Sungevity product since 2011. My true ups have gone from $200 in my first year to now $1700. I have reached out and complained several times with comments such as "you are using too much energy" or "the solar panels are generating just fine" But I have no way to track the production. I have asked that they do a servicing to make sure that the energy generated is properly going to PGE and company, HelioPower, they contract the servicing to is horrible. They called me and hung up stating they need to call back, and then I received a text a month later that they have been trying to reach me. Bull. I went through all my phone records and never received another call from them. I set up an appointment with HelioPower only to call them that morning when the service tech was a 1/2 hour late to find out they never scheduled the appointment. My neigherbor has the same system as mine but with 4 more panels and his true up right now is $10, whereas mine is $400 and the year is not out yet. Once I get the reports needed from all parties, I will be filing a complaint to the FTC. I am fed up.
5 years ago
Reply from Sungevity
Hi Susannah,
I am sorry to hear you had this poor experience! I can understand why you would be fed up. I sent you an email directly explaining that we are actually not the company that services your system and provided you with contact information about who to reach out to for service and solar questions. I hope this helps you out! Please let me know if there is anything else I can do to further assist you.
Blake Hazelrigg
Senior Manager
I am sorry to hear you had this poor experience! I can understand why you would be fed up. I sent you an email directly explaining that we are actually not the company that services your system and provided you with contact information about who to reach out to for service and solar questions. I hope this helps you out! Please let me know if there is anything else I can do to further assist you.
Blake Hazelrigg
Senior Manager
May. 21st, 2019
Elo Fair Oaks, CA
Stephen was extremely helpful and patient with all of the issues we had. From the reroof to the movement of the electric line. He was knowledgeable.
5 years ago
Reply from Sungevity
Hi Elo,
Thank you for leaving a 5 star review about your experience with Stephen. He definitely is very well versed in the solar world and I am glad to hear he took great care of you. I will make sure he gets some recognition! Please let us know if there is anything else we can do to further assist with your solar experience.
Blake Hazelrigg
Senior Manager
Thank you for leaving a 5 star review about your experience with Stephen. He definitely is very well versed in the solar world and I am glad to hear he took great care of you. I will make sure he gets some recognition! Please let us know if there is anything else we can do to further assist with your solar experience.
Blake Hazelrigg
Senior Manager
May. 17th, 2019
Paul Norton, MA
I did not get past the review/initial discussion stage, so cannot rate the company on performance or deliverables or support. I did have a quality discussion with Cameron L.; informative and good scope. I will check back next Spring if I do decide to 'go solar' - not a practical step for me to do at this time.
5 years ago
Kenn Huber Glendora, CA
Crystal was amazing to work with and helped me get exactly the system that I needed at a great price! They also offer the best warranty in the business
5 years ago
Reply from Sungevity
Hi Kenn,
Thank you for a wonderful review. We are so glad you chose us as your solar provider. If you ever have any questions, don't hesitate to give us a ring.
Blake Hazelrigg
Senior Manager
Thank you for a wonderful review. We are so glad you chose us as your solar provider. If you ever have any questions, don't hesitate to give us a ring.
Blake Hazelrigg
Senior Manager
Apr. 22nd, 2019
Francisco G. Livermore, CA
Very happy with our system from Sungevity and excited to be part of the green community. Blake H was very quick in providing customer service when needed. Thanks Blake!
5 years ago
Reply from Sungevity
Hi Francisco,
Thank you so much for taking the time to leave feedback about your experience. We are so glad you chose us as your solar provider. If anything else comes up, please let me know!
Blake Hazelrigg
Senior Manager
Thank you so much for taking the time to leave feedback about your experience. We are so glad you chose us as your solar provider. If anything else comes up, please let me know!
Blake Hazelrigg
Senior Manager
Apr. 17th, 2019
Srini Nagendran San Ramon, CA
I had positive experience with Sungevity. Felicity was very helpful and responsive. Alex was very patient in explaining the options and answered all the questions.
5 years ago
Reply from Sungevity
Hi Srini,
Thank you for taking the time to leave such an awesome review! Felicity and Alex make a great team and work hard to be some of the most knowledgeable reps in the business. If there is ever anything we can do to make your solar experience even better, please just let us know!
Blake Hazelrigg
Senior Manager
Thank you for taking the time to leave such an awesome review! Felicity and Alex make a great team and work hard to be some of the most knowledgeable reps in the business. If there is ever anything we can do to make your solar experience even better, please just let us know!
Blake Hazelrigg
Senior Manager
Apr. 12th, 2019
CurtVT Ellicott City, MD
We purchase a 42 panel system about 3 years ago. That system went down, so I contacted the sub-contractor who actually did the install. The technician told me that Solar Spectrum held our account and they would have to refer the service request to that sub. I got shuffled to a voice mailbox (with no option to speak to a human) and got no return call. Fortunately, the sub-contractor suspected a faulty connection, that I was able to localize, and with this technician's guidance correct the problem in question. He said that he would Solar Spectrum's approval to facilitate monitoring from SolarEdge (inverter maker) - I am unable to get through to them to get help. We spent $30,000 on this system, and we now have no support or any way to get it. I am very disappointed in sungevity- and would love to be able to work directly with the local contractor...
5 years ago
Juan Vallejo, CA
Had a very good experience with sungevity. Alex help me size my system perfect...I purchased a system to cover all my bill .....it's working perfect....
5 years ago
Reply from Sungevity
Hi Juan,
Thank you for the kudos! Alex is one of our very knowledgeable reps and loves taking care of our customers. We are glad to hear your system is working well! Give us a ring if you have any questions.
Blake Hazelrigg
Senior Manager
Thank you for the kudos! Alex is one of our very knowledgeable reps and loves taking care of our customers. We are glad to hear your system is working well! Give us a ring if you have any questions.
Blake Hazelrigg
Senior Manager
Apr. 1st, 2019
Sean Livermore, CA
Sungevity was professional throughout the entire process start to finish. I highly suggest people use William M to help guide them through the process.
5 years ago
Reply from Sungevity
Hi Sean,
Thank you for taking the time to submit a 5 star review! I will make sure William and his manager are aware of your great feedback. We are here for you going forward if you need any solar support!
Blake Hazelrigg
Senior Manager
Thank you for taking the time to submit a 5 star review! I will make sure William and his manager are aware of your great feedback. We are here for you going forward if you need any solar support!
Blake Hazelrigg
Senior Manager
Mar. 21st, 2019
M. Bee Fontana, CA
The sales people are excellent. However, the problems all started thereafter. I signed a contract on 10/1/18, and have yet to receive solar power. Every couple of weeks when I contact the person in charge of getting my solar power running, I get the same response. I am told that in the next week, an inspection will be scheduled and they are close to being down. However, months have passed and no inspection has been scheduled and no one is updating me on what is taking so long. In the meanwhile, I am paying a monthly bill to Edison (which they have promised to pay but I have yet to receive the check that was allegedly mailed over three weeks ago), and a monthly solar bill (even though I have no solar power and they have also promised to reimburse me for that payment). However, my phone calls and emails have gone unanswered in the past three weeks. I have received multiple broken promises and continue to get the run around from this company. I am extremely dissatisfied with the poor customer service. In December, I spoke with Blake H, who assured me that he would handle all complaints/issues moving forward. However, he has yet to respond to my emails or voice messages for the past three weeks (including an email and voice message from today). On today, I also called three people within this company and no one answered my calls or returned my calls. I find this to be very unprofessional and have run out of options on how to get things handled with this business.
5 years ago
M Acosta Northvale, NJ
Our Salesperson Patrick was amazing. He ensured we had a seamless process from the beginning to end. We have reccomended him to several family members and friends.
5 years ago
Reply from Sungevity
Thanks so much for the awesome 5-Star review. We will be sure to let Patrick and his managers know about the shout-out and thank you for sharing your love of solar with your family and friends. We sure appreciate you!
Kind Regards,
Liz D.
Kind Regards,
Liz D.
Jan. 24th, 2019
Paige Moyer Helendale, CA
We had Sungevity install panels just before the bankruptcy. Shortly after, we received an email from Solar Spectrum, saying they would honor our warranty. After 6 attempts to contact them, we still have received no response. Our system is not producing, is showing multiple error codes, and I received a bill from the electric company in November for over $1,700, so the system clearly hasn’t been producing for sometime. I received an email from Sungevity (?!?) earlier this month, so I called them, hoping to get someone out here to fix the production problems. We’ll see, but I am not impressed, and would certainly advise anyone against going solar with any company! They’re great right up to the point they get you online and start taking your money, but after that, you’re left high and dry.
5 years ago
Derrick Lake Elsinore, CA
I reached out to Sungevity at the end of October 2018; signed with Alex at Sungevity 11/02/2018; I later found out after signing paperwork for Solar Spectrum, NOT Sungevity, which was fine. I have not put eyes on anyone at this point. I met with the initial home inspector 11/07/2018. Everything seemed fine until installation time. This section is to be performed by Horizon, NOT Sungevity NOR Solar Spectrum, ok that is fine, however, the 1st day was a NO SHOW, I called the project manager which is located in Kansas City, spoke about it in detail, and was told I can not back out of contract without penalties, ok he set up a 2nd appt, guys showed up, worked for a couple hours, placed some railing on roof and left rest of equipment in the back yard, ok that is fine, next day NO SHOW AGAIN. I called again, and now spoke with regional manager also in Kansas City, he calmed me down and assured me moving forward, the install will go as planned. Day 4(12/20/2018), scheduled for completion on install, NO SHOW AGAIN! I'm already screwed, so this is to ASSIST others. If you can not meet who you are paying in person, don't do it! I will be looking into the legal aspects of this contract today!
6 years ago
Dan San Jose, CA
Initial Sungevity rating would have been good, but nobody let's you know that they were bought out by Solar Spectrum, and THEIR customer ratings, track record, and attentiveness to customers attempting to get their attention for warranty-related issues is atrocious. Do your homework on "both" companies. I promptly cancelled my contract, and they harrassed me by phone for days, until I finally blocked all their numbers. If you're smart, you'll look elsewhere.
6 years ago
Chavis Chauychoo Boston, MA
No possible to decide for further step without knowing the products. The website is quite negative to my feeling as immediately force the viewers to fill in on just for first enquiry. I did filled it because the grade 9.2 from the raters.
6 years ago
Debbie Rose San Clemente, CA
Company was timely on returning emails but process was impersonal. Ultimately decided to go with another company because they visited our home immediately, educated us on best choices for installing solar and had our roof inspected prior to discussing options. A much faster process all around and more personal. Not prepared to make a big decision such as this one via email ):
6 years ago
Josh Vista, CA
Very deceptive bait and switch practices. Seller (Anthony) quoted me a price for 13 panels and after going through all the documentation, processing my credit and even sending me the loan documents he say he can no longer sell me the solar panels and the price he quoted and that the cost has to go up over $900. He dismissed it as it only increased my monthly payment by $1. Then he later tried to increase the value of the deal by adding another panel for a total of 14 panels for an additional $47. The next day he comes back saying that he can't sell me the 14 panels for the $47 price increase and that he needs to charge me an additional $600+ dollars. My deal is now over $20k for 14 panels. He then goes on to talk about how the large price tag is due to a dealer fee because I am getting a loan. Why did he not mention this from the very beginning? Super deceptive and not transparent. Buyers beware.
**Update**
Anthony's manager (Marco) called me back to apologize for the issue I described above. I'll give 2 star for customer service for that. He also offered to extend a discounted price, at which he states, where he will break even so I gave him a chance to offer a new price. $500 off. $500 off? Are you kidding me. While I appreciate the gesture... 2.5% discount? The system will still be over $20k for a 4.2kwh system.
Marco tried to justify his cost and even state that solar costs have gone up over the years because in the past solar companies were installing at cost or a loss to gain market share. All my research shows otherwise.
All my other quotes are significantly less (roughly 35% less) and they are not a no name company. They are reputable local companies with great reviews. I will never go for the cheapest bid because obviously you get what you pay for, but I don't think Sungevity is worth the 30% premium. BE SURE TO GET OTHER QUOTES. Compare apples to apples.
6 years ago
Reply from Sungevity
Hi Josh,
I am very sorry to hear about this experience! We always do all we can to offer the best customer experience in the industry and it sounds as though that is definitely not what you received. I have asked one of our Senior Sales Managers to reach out to you directly and see if there is anything we can do on our end to help mend things and review pricing etc. Again, we are very sorry your initial experience was not ideal and hope we can get this turned around from a 1 star rating. Thank you for considering us for your solar needs.
Blake Hazelrigg
Senior Manager
I am very sorry to hear about this experience! We always do all we can to offer the best customer experience in the industry and it sounds as though that is definitely not what you received. I have asked one of our Senior Sales Managers to reach out to you directly and see if there is anything we can do on our end to help mend things and review pricing etc. Again, we are very sorry your initial experience was not ideal and hope we can get this turned around from a 1 star rating. Thank you for considering us for your solar needs.
Blake Hazelrigg
Senior Manager
Nov. 2nd, 2018
Unhappy in California Suisun, CA
Currently, I have had a lot of issues with this company - been called by different company names without them identifying Sungevity association, bad customer service, impersonal, rapid-fire sales that don’t allow the consumer to get answers needed to make an informed decision, over-selling of panels (want to sell me panels to cover 200% of my current usage but won’t explain why that is a good choice for me). Felt as though they were rushing me through everything. Highly considering going with a different company, not comfortable with Sungevity at this point, and unless things change will not refer others to use Sungevity.
6 years ago
Lowell Richards Martinez, CA
We decided not to go with Sungevity even though the bid was reasonable, because of our particular configuration was not a fit. The sales person was very responsive and good to work with.
6 years ago
Ms Shari Schreiber MA Altadena, CA
Phone interchange was lovely... but was promised a call back, and didn't get one. This is on the heels of nobody responding to my online query. I'm not inclined to trust a company that doesn't follow-through in the earliest stages of negotiations.
6 years ago
Monti Ladd Oceanside, CA
I am writing my review based on my experiences with Solar Spectrum. This is the company that bought Sungevity. The irony is I called them based on their top review rating on this website.
Anthony was very informative although he required me to sign an agreement to get the estimate of what it would cost to have solar put on the house. All of this occurred in one phone call. I was impressed with the expedience, but concerned about docusigning the agreement. He said the agreement wasn't valid until the Solar Spectrum people had signed it and sent me a copy with both signatures. I was also given a Notice of Cancelation, which by law I have 3 days to use. He sent an home inspector out to see if our roof was a viable option for solar within the three days. I canceled the agreement, (which still was not signed by the company) on the third day. I sent this to Anthony. He responded several times afterwards, so I know he received it. 10 days later I get a message from the project manager at Solar Spectrum saying they have submitted my project to the building dept. for a permit! I also get an email from billing to go over how I would be billed for my project. I called the billing dept. and explained that I had canceled this agreement 10 days prior. Today I get a phone call from the project manager saying I would be billed for the work they had performed after I canceled my agreement. I told him that he had no right to perform this work, due to the fact that the agreement was canceled. He argued with me until I was infuriated! He also told me that I didn't send my Notice of Cancelation to right person....which was the person who request said agreement from me in the first place. I told him that I would seek an attorney if I receive a bill from him. He said to do so and that "we're a big company"! I feel bullied. harassed and threatened by this company. I would advise to stay away from them.
6 years ago
Amol sachdev San Jose, CA
I was most impressed with Peter R and how he handled the entire situation. He did a great job and he made it very enjoyable to work with Sungevity. He was the main reason I enjoyed the process and he did a fantastic job.
6 years ago
Carlos Wareham, MA
DO NOT GO WITH THIS COMPANY.
UPDATE: 8/3/2018
Still no phone call from anyone and their online monitoring system states that they stopped the monitoring on March 14, 2018. I did get a hold of the installer and they came out and stated I have not been producing energy and that I needed to call and get a new inverter. Still no contact form Solar Spectrum who are the people I am supposed to call for service.
UPDATE:
They have reached out about this bad review and stating that it is not fair, well my solar panels have not reported to their system since March 2018. I now have to pay my electric company $200 and I have again tried contacting Solar Spectrum as I suspect that they are no longer producing energy, but low and behold I still can not get a hold of anyone. I have called the number and left messages, and recieved a message that they do not have me on file. But they do want me to take down this poor review and when I mentioned it to the person, he stated that he can not help me as he is not a solar tech, but that my concern will be brought up to someone and they will contact me and that he can see that I am a customer with them.
******************************************************
I bought the solar panels through Sungevity, now I have been trying to get a hold of someone since the bankruptcy took place and they took over. I AM NOT A CUSTOMER AND THEY CAN NOT SEE ME IN THE SYSTEM. I am stuck with a loan and no one to service my panels!!!
Yet they sent me a letter stating that they were going to take over the monitoring of panels.
6 years ago
Marc Ament
We are not going with Sungevity because their prices are too high and we got a better bargain with SunPower. The guarantee with SunPower is better, and their service and products are little better. SunPower customer service is excellent.
6 years ago
Reply from Sungevity
Hi Marc,
We are sorry to hear that you didn't end up choosing us to be your solar provider! We feel that our customer service and product is also excellent and we are glad that you considered us. Please keep us in mind for your future solar needs.
Blake Hazelrigg
Senior Manager
We are sorry to hear that you didn't end up choosing us to be your solar provider! We feel that our customer service and product is also excellent and we are glad that you considered us. Please keep us in mind for your future solar needs.
Blake Hazelrigg
Senior Manager
Jul. 20th, 2018
Brenda Waters Sacramento, CA
We had our solar panels installed before the bankruptcy. We had roof leaks from nails that were removed when the panels were installed and not patched. We just replaced our floor. In doing so, the magnet for this company was thrown in the garbage while packing for the new floor installation this month. I had no idea this company still exists. My husband signed the contract, but I dealt with the company regarding the leaks twice. I got tired of hearing drips on my laminate floor at 5 am.
6 years ago
Pamela Lyons Vallejo, CA
I have had solar system for a year. I was informed last year that Sungevity had gone bankrupt and received a letter stating that. At the time of installation, it went smoothly and the workmen were great. When I called the company about my gift card was when I found out the company had gone bankrupt and was picked up by Sunrun who I have had no problem with. It was only after repeated phone calls to Sungevity that I got the information via mail they were in bankruptcy. Sunrun has been very good and always answer my questions. If someone is selling Sungevity they are using the name and is not the company you think it is. I also called one of the agents who sold the system to me and he too reinterated that the company had gone belly-up. STAY AWAY FROM SUNGEVITY.
6 years ago
Martin Graffman Orange, CA
I am working with Jacob G. now. He is courteous, knowledgeable, and available. In short, I can recommend him to discuss your solar panel needs. Martin Graffman
6 years ago
John Howell Mattituck, NY
I was contacted by Jacob from Solar Spectrum and even though I wasn’t able to purchase their product now, he was very informative and non pressuring and a pleasure to talk with
6 years ago
Rita Mobilia Cupertino, CA
Dorothee was very responsive and quickly provided me with quality information. She was helpful and understanding in our search for the best solution for us.
6 years ago
Richard East Hampton, NY
Kristin made this process amazing. Everyone after her was great as well from the project manager to the install crew. Very professional and knowledgable.
6 years ago
angie j manuyag Oxnard, CA
Great customer service, very helpful and does what he says. Jacob is here to help you and to make sure you total understand the system and how solor works.
Thank you so much
6 years ago
Brad Miller Fallbrook, CA
Professional at all times, timely in all aspects, competitive in pricing, exceeding all expectations. What's not to like about getting my solar from Solar Spectrum
6 years ago
Lisa A Rodecker Medford, NY
I purchased the solar panels from Sungevity in 2016, project was completed in December 2016. March of 2017 we started receiving bankruptcy notices from the US Bankruptcy court. We contacted Sungevity, and we were assured that even though we purchased our panels and monitoring services outright, we would still be provided with monitoring service when the new company took them over. Long story short, we have been in contact Patrick M. (CEO) and Blake H.(Senior Solutions Manager), Solar Spectrum will not monitor them, and the vendors they supplied to us will charge us. Be careful if you purchase anything from this company.
6 years ago
Elena Roberts Sun City, CA
We were enthused to find out we could save immediately with a locked in rate. Thank you for the professional and friendly salesman who worked with us...Robb S
6 years ago
Bob Widtfeldt Mission Viejo, CA
Enjoyed working with Alex. He answered all my questions and put together a very professional package for my review. Unfortunately we could not get to a price that I was happy with, so I decided to go with another company.
6 years ago
Na Fremont, CA
Sales pushing to purchase now. Provided the feeling solar spectrum only cared about selling the product instead of providing education of the pros and cons. Did not feel sales had the best interest for customer considering it is an all cash purchase
6 years ago
Candace Thompson Santee, CA
Referral fee not paid! I made a referral when (unbeknownst) to me, Sungevity (now Solar Spectrum) was being taken over by Sunrun. Subsequent to my referral, a contract was signed by my friends and a rather large solar system was purchased from Sungevity for their home. Neither Sunrun, Sungevity, nor Solar Spectrum ever made good on payment of the referral fee due me. I tried on numerous occasions to collect the referral fee, but was unsuccessful. Many of my calls were ignored, as were some of my emails. Sunrun pointed fingers to Sungevity as the responsible party, and Sungevity pointed to Sunrun. The only “collection” information I ever received (several months later) was that I could go to court and file as a creditor to get what was owed me. I did not...at this point it was not worth any more of my time or effort. And yes .... I believe this is what both companies expected. Create hassle for the victim to collect and chances are they won’t waste the time to do so. After a recent negative review I made against Sunrun, they again pointed to Sungevity for recourse, further advising that Sungevity was now Solar Spectrum.
Other than attempting collection of my referral fee through court, the only other remedy I now have is to tell others about my experience and offer my opinion about these dishonest companies. Sungevity (Solar Spectrum) and Sunrun failed to provide the referral fee promised. They are not to be trusted, make hollow promises and simply don’t care. With all the companies now offering solar, I would suggest that a potential buyer look at other solar companies before contracting with Sunrun or Sungevity (Solar Spectrum), that a potential buyer find a solar company that (first and foremost) is loyal to their customers.
6 years ago
matthew j howland North Dighton, MA
I got all the information I needed over a phone and on line presentation. Kyle was very helpful and explained all the intricacies of the systems and the benefits.
6 years ago
Elaine Pearson Healdsburg, CA
I spoke to Alex P. today and he explained everything and was very knowledgeable and patient. I’m just learning all the inns and outs of solar and he was very helpful.
6 years ago
Ricardo Hernandez Corona, CA
J.D. M. was really helpful. He broke down and explained how the system works and did it in a manner that was easy to comprehend. Would definitely recommend him.
6 years ago
Teri Christian Vacaville, CA
I waisted about 1.5hrs on the phone after researching solar to get some information on pricing. I reached Jacob Greenhoe, I asked what Solar products they sell he proceeded to tell me that Trina was there best product. I pulled up a Manufacturer Efficiency Rating Table on line and saw that Trina was RATED a Standard panel (middle of the road). I told him that I was looking for a Premium Panel and Jacob continued to tell me that Trina was a Premium panel which is completely false. .... as if I am imaging the ratings! He then proceeded to send me an estimate (after i have received 5 others) being 10,000 higher then the Panasonic which is considered a Premium panel with a 25 year warranty. It seems this company is like dealing with used car sales men. After telling Jacob I would NOT be purchasing a middle of the road panel for $10,000 more then a Premium, he tried to scare me by telling me that it would costs thousands to fix any errors that an installer would make if it wasn't there crew. I hung up. Don't waist your time calling these people, it was a joke!
6 years ago Edited September 14, 2021
Jimmie Jones Lancaster, CA
JD M.
He prompt, courteous and knowledgeable. I truly do wish that all Horizon techs that come to my house were of his caliber.
Sincerely,
Jimmie E. Jones
6 years ago
Randy Beverly Hills, CA
Seriously just the worst. It’s unfortunate that I’m writing this review. I feel that contracts mean absolutely nothing to Solar Spectrum/Horizon Solar Power/Sungevity (which is the all the same company). I have fought for months to get the money they promised me. I dealt with very nice people who seemed to care but unfortunately through all of the mergers/acquisitions/Bankruptcy they have created an upper management team that doesn’t need to take responsibility for anything. I truly feel sorry for anyone who signs a contract with them and and expects to receive what was promised in writing. I strongly urge everyone to avoid this company.
6 years ago
Steve Carmel-by-the-Sea, CA
Sungevity folded after lying to employees and homeowners. They were acquired by Spectrum, who claims 11 years in business, but also claims to be a "brand new company who acquired Sungevity assets".... which is it?
Any company that will throw it's employees and vendors under the bus (they owe millions in PTO, commissions, and other compensation).... does not deserve your business.
Look around online. The stories are widely available and easy to understand: Sungevity knew it was going bankrupt and chose to screw over employees and vendors instead of doing the right thing. Then they paid out handsomely for legal teams to protect them, instead of paying their debts.
S Spectrum is just a clever brand change in the hopes that their transgressions will be forgotten. You should choose any other company with whom to do business as this one is tainted and is still exposed to litigation.... if they go bankrupt again, where will they be to honor their warranty to you?
In their favor, they do have a nifty app. And slick marketing. And they really like orange.
6 years ago
Randy Beverly Hills, CA
Seriously just the worst. It’s unfortunate that I’m writing this review. I feel that contracts mean absolutely nothing to Solar Spectrum/Horizon Solar Power/Sungevity (which is the all the same company). I have fought for months to get the money they promised me. I dealt with very nice people who seemed to care but unfortunately through all of the mergers/acquisitions/Bankruptcy they have created an upper management team that doesn’t need to take responsibility for anything. I truly feel sorry for anyone who signs a contract with them and and expects to receive what was promised in writing. I strongly urge everyone to avoid this company.
6 years ago
Anyhony Franklin Elk Grove, CA
My contact at solar spectrum was with a Gentleman named Pete. He was very responsive but had no clue on his job. My contract was cancelled twice do to a errors on their part, Like another customer had the same name as me and cancelled but they canceled my contract. Or when Pete added my rebate with solar spectrum to receive it when I was supposed to. I'm not sure about them or maybe it was experience with one salesman.
6 years ago
Dennis Moreno Valley, CA
Worked with Jeff L. at Solar Spectrum. Great guy, awesome sales rep. Seems to be great pricing for the system they recommended. Hope to with him and Solar Spectrum again.
7 years ago
Michael Anglisano Orange, CA
The consultation was very informative, and the representative was patient and answered all my questions. If he didn't know the answer, then he called and found out immediately.
7 years ago
really Paradise, CA'
The process of executing a contract, design, obtaining a permit and getting the installation was very smooth and anytime I had a question, Mr. Glenn Stalter was there to answer.
7 years ago
KG 91011
Solar spectrum offers a top quaqlity product as a reseller of Sun Power. Their military culture supports introuduces a process approach that provides support though the entire process.
7 years ago
