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SunPower Reviews

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8.3

Overall Score

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cpjs Gualala, CA

They delivered what they promised and the system works.

1 year ago

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Reply from SunPower

We appreciate your review and delighted to read that your expectations were met. Thank you for helping us change the way our world is powered!

Mar. 6th, 2023

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Shazad Los Angeles, CA

Solar panel reports are delivered monthly

1 year ago

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Reply from SunPower

Shazad, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Mar. 1st, 2023

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Chris Garza Peoria, AZ

Great Customer service from start to finish!

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Mar. 1st, 2023

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Alek Pekin, IL

Excellent communication, wonderful customer service

1 year ago

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Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Mar. 1st, 2023

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Bev

Love watching solar power generated each day, online app.

1 year ago

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Reply from SunPower

Bev, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Feb. 22nd, 2023

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Scott Rockville, CT

The solar panels work well. The phone/PC app leaves a lot to be desired.

1 year ago

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Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. We are thrilled that Warren provided helpful service. Please reach out to us if you need any assistance. Thank you for helping us change the way our world is powered.

Feb. 22nd, 2023

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Larry San Jose, CA

I have 22 panels for a 2200 sq ft house. It is the correct amount.

1 year ago

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Reply from SunPower

Hello Larry, thank you for reaching out! If you provide your phone number and email address, I will have a SunPower Solar Advisor reach out directly to assist you accordingly. Alternatively, you can call our Solar Advisor team directly at (844) 877-8676.

Feb. 22nd, 2023

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Ronald Santa Clara, CA

Great service and communicated well and professional

1 year ago

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Reply from SunPower

We are delighted that you experienced great service! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Feb. 15th, 2023

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Richard Bakersfield, CA

Works great. No complaints. Has big impact on our energy bill.

1 year ago

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Reply from SunPower

Richard, we appreciate the review and are glad to see you are enjoying your solar savings. Thank you for helping us change the way our world is powered!

Feb. 13th, 2023

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Josh McCartney Hemet, CA

Everything and everyone from beginning to end out great.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Feb. 10th, 2023

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Karen Bullhead City, AZ

Great customer service! App for iPhone is easy to use .

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Feb. 2nd, 2023

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Jo Big Bear, CA

Great customer services. Met all of my expectations.

1 year ago

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Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change how our world is powered!

Jan. 27th, 2023

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Steven Visalia, CA

great system, really like it. would recommend them. 100%

1 year ago

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Reply from SunPower

It's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thanks for helping us change how our world is powered!

Jan. 26th, 2023

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Michael North Hills, CA

Good response when there is an issue with our solar.

1 year ago

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Reply from SunPower

Michael, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jan. 25th, 2023

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Jim Arlington, TX

Solar system is well designed and has performed flawlessly.

1 year ago

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Reply from SunPower

We appreciate your feedback, Jim. It is wonderful to read your system is exceeding your expectations. Thank you for helping us change the way our world is powered!

Jan. 23rd, 2023

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Kevin West Islip, NY

Excellent product saving money. No complaints yet

1 year ago

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Reply from SunPower

Kevin, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jan. 18th, 2023

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Richard Schwartz Joshua Tree, CA

It pays my electric and more all year long

1 year ago

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Reply from SunPower

Richard, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jan. 12th, 2023

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John Columbus, OH

Quality of the panels, wiring and technical support.

1 year ago

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Reply from SunPower

Glad to read you're enjoying your system, panels and service, John. Thank you for helping us change the way our world is powered!

Jan. 11th, 2023

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Caleb Aliso Viejo, CA

Great customer service and product adaptability.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jan. 11th, 2023

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Matthew Locke Tucson, AZ

Is it very reliable form of solar power for your home RV business needs.

2 years ago

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Reply from SunPower

Thank you for the review. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Jul. 5th, 2022

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Giordano International Montreal, QC

not impress ! Had an appointment and they never called or showed up. They didn't called back either. Did business with someone else.

2 years ago

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Reply from SunPower

Hi Giordano International, we want to apologize to you on the dealer's behalf regarding the issue. If you like we can set up a follow-up call to talk further about this matter. We look forward to hearing from you.

Feb. 28th, 2022

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Ti Li Bradenton, FL

The sales guy had a good presentation. Didn't go with them

2 years ago

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Reply from SunPower

We are glad that you had a good experience with sales. While you decided not to select our services, we genuinely appreciate being considered. Thank you for helping us change the way our world is powered!

Feb. 22nd, 2022

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Srđan Lalatović

Great customer service, quick installation, etc.

2 years ago Edited January 10, 2024

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Reply from SunPower

Thank you for the kind feedback and review, Srđan. Let us know if we can assist you with anything in the future, we are always happy to help. Thank you for helping us change the way our world is powered.

Nov. 17th, 2021

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Alice Stevens Salt Lake City, UT

test review hi how are you? i'm doing great!

3 years ago

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Kurt Lucas Olney, MD

After using SunPower, it reduced my electric bill. It was a great value.

3 years ago Edited September 14, 2021

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Tri nguyen Phoenix, AZ

You guy very good specially jannie she the best

3 years ago

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Mike Middletown, NY

They use sun system technology for repair which are unreliable as for the scheduling department .I am waiting 3 months for the system to be repaired!

3 years ago

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Reply from SunPower

Hi Mike, we apologize for the delay in repair. Would you please send us a private message with your contact details so that we may look into this further?

Apr. 16th, 2021

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Philip Marcotte Buckeye, AZ

Great customer service (Lei) and a great product!

3 years ago

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Lizbeth Guerra Baytown, TX

It works like a charm and it’s is great!

4 years ago

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Deanna McKinlay Lake Forest, CA

Answered my question quickly and professionally.

4 years ago

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Alice Estrada Avondale, AZ

Patrick was very patient and answered all me questions.

4 years ago

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Ed Brown Manitou Springs, CO

Fifteen minutes after my scheduled appointment, got an email stating I needed to submit electric usage to RESCHEDULE! Not happy!!!

4 years ago

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Reply from SunPower

Hello Mr Brown, I'm sorry that your expectations have not been met. I have reviewed your account. SunPower does not have any records an appointment set for you. However, I do see that you had a consultation appointment with Steel City Solar, LLC. They are a third party sales team. I have sent your posting to them for review. Your sales representative should be reaching out to you shortly. Please let me know if you have any further questions.

Oct. 18th, 2019

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John Bills Ladera Ranch, CA

Great job from quotation to turn on, excellent

5 years ago

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g r dion Bristol, CT

REally good except I expected a little follow up which has not happened

5 years ago

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Reply from SunPower

Hello Mr. Dion, We're glad you're happy with your SunPower system. We would be happy to answer any of your follow-up questions. Feel free to send us a private message so we may better assist you.

Aug. 5th, 2019

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kitty tanguay Vincentown, NJ

very professional and will answer all qestions

5 years ago

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Reply from SunPower

Thank you!

Aug. 5th, 2019

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Viengboupha Sabandith Hurst, TX

Great services, I recommend this company for the best.

5 years ago

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Reply from SunPower

Thank you!

Aug. 5th, 2019

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Mary Goggi Ansonia, CT

Courteous, knowledgeable, wonderful experience.

5 years ago

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Ngoc Huynh Stockton, CA

Very friendly and professional customer service.

5 years ago

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RICHARD MURPHY Marlton, NJ

best price best customer service . best overall

5 years ago

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Jason Menifee, CA

Technician was on time and informative.

5 years ago

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Reply from SunPower

Thanks!

Jul. 10th, 2019

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Rod Simi Valley, CA

Good experience, good financing options, good installation

5 years ago

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Reply from SunPower

Thanks, Rod!

Jul. 10th, 2019

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James epsteen Murrieta, CA

Great job very helpful ansewered all my questions and needs

5 years ago

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Reply from SunPower

Thanks!

Jul. 10th, 2019

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Felix Quiroz Jr Sacramento, CA

Showed up on time did a good job two thumbs up!

5 years ago

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Frederick Perry Conroe, TX

Quick response, product knowledge, professionalism, and waranty

5 years ago

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K. Arras Peoria, IL

I have not been contacted for an appointment for an estimate and it has been at least two weeks since I made the request.

5 years ago

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Reply from SunPower

Hello, I'm sorry that your expectations have not been met. We would like to look into this further. If you would please send me a PM with your contact info and address. I will have an Executive Service Specialist contact you to go over your concerns in detail. Thank you for your time. I look forward to hearing from you.

Jun. 3rd, 2019

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Michael Yutuc Lake Elsinore, CA

Our rep Michael J was exceptional

5 years ago

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Reply from SunPower

Thanks!

Jul. 10th, 2019

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Gregor Livermore, CA

They were great to work with from start to finish

5 years ago

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Reply from SunPower

Thank you, Gregor!

Mar. 1st, 2019

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Nathalia Camacho Lancaster, CA

Desmond was amazing explaining the product.

5 years ago

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Reply from SunPower

Thank you, Nathalia!

Apr. 2nd, 2019

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Shen 沈 Sunnyvale, CA

The panels are installed on time and on budget.

5 years ago

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Reply from SunPower

That's great to hear, Shen, thanks!

Jan. 22nd, 2019

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kal Dublin, CA

Happy with the SunPower system.superfast installation.

5 years ago

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Reply from SunPower

Thank you!

Jan. 22nd, 2019