check_circle

Verified Customer

star star star star star

Solar-Fit

Great product that is reliable. This is our second purchase of SunPower products. The first was to reduce our carbon footprint some 10 years ago, this time I wanted to add battery back-up and needed additional panels to ensure the batteries would be fully charged. It works very well here in Florida and I don't really understand why Solar is not required for new buildings given the amount of sun we enjoy, great way to conserve energy.

4 years ago

check_circle

Verified Customer

star star star star star

Steve & Alyse

We had such a positive experiencewith from sales to the installation and completion of our solar project with Northern Pacific Power system. Extremely profesional and quick to make the project happen. It was a very easy process. We received four differnet bids and Northern Pacific was the most detailed and transparent out of all the solar companies we considered.

4 years ago

check_circle

Verified Customer

star star star star star

Scubaman

I actually interviewed 3 companies and the SunPower Maxeon monocrystalline panels were the best product offered, because of their high efficiency rating and durability along with the 25 year warranty on the system. Jason the sales rep, provided detailed information on the products along with my concerns on batteries and the competition which I verified. Solar technology continues to evolve and improve, I believe it is important to be as close to the leading edge when making purchasing decisions seeing these panels will be utilized for many years.

4 years ago

check_circle

Verified Customer

star star star star star

Tito Candelaria Pleasanton, CA

Ken W, made our solar buying experience 'painless' we did most our communication via email as my wife and I our very busy. We had to meet twice. We have had our solar for over a year now and have saved ( according to our online dashboard) over $5,000 dollars. Our solar is running / operating 100% and would highly recommend Renova Solar to anyone interested in solar.

4 years ago

star star_border star_border star_border star_border

Bob W

I am extremely dissatisfied with the service request that I submitted via phone more than two weeks ago. My inverter stopped working. I was assigned a case number. I have been calling every few days and the current status is the case is waiting for someone in Sum Power to approve before they can schedule an onsite inspection. I am missing solar generation for more than two weeks. Waiting for more than 2 weeks to get a service request approve is not customer focus.

1 month ago

Reply from SunPower

Hi we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.

Aug. 13th, 2024

star star star_border star_border star_border

Dona J Centner

The installation process was great! My sales rep and project manager were very helpful and available. The customer service care since then SUCKI!! I had to make a claim for a roof leak over 3 weeks ago, and have camped out on the CS line for hours trying to get help!

1 month ago

Reply from SunPower

Hi Dona we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.

Aug. 13th, 2024

star star_border star_border star_border star_border

J Hawkins

Made inaccurate statements and kept changing their responses after calling them out on it. Made promises that did not appear in the agreement. Eventually, they went out of business and did not tell me. When I reached out asking about delays they shared they are "not taking any new leases", even though my agreement was signed prior to this announcement. They began searching for other companies that are under SunPower to pass the project on to, but without the benefits promised with SunPower, one of them being a company they spoke negatively about and encouraged me not to go with. Going out of business for a reason, over promise, under deliver, bold faced lies. Dodged a seriously terrible situation with them going out of business when they did.

2 months ago

star star_border star_border star_border star_border

Anthony Joseph DiPlacito

poor, poor customer service. signed up in December 2024 now August 2024 and not hooked up yet. Constant delay's no contacts with state consumer affairs or their own engineers to ok the project. Finally got the system installed in May but Failed inspection in July because of paperwork not finished correctly. Was told it would be taken care of next week, two weeks now no calls or emails and they won,t answer the phone to let us know wha'ts going on. PGE just let us know today that it will be 30 days for ok from the solar company to turn us on , so we save NO money this summer on our electric bill when it is so high. Why did we go solar, sure don't need the aggavation

2 months ago

Reply from SunPower

Anthony, we want to restore your faith in SunPower and apologize that your expectations have not been met. We have escalated your case and concerns for investigation and follow up regarding your system operation. Thank you for bringing this to our attention and we look forward to talking to you soon.

Aug. 1st, 2024

star star_border star_border star_border star_border

Margo White

My system has been half down due to a failed inverter for over 3 1/2 months now. My electric bill has soared over $1000 and I can't get anyone to fix my system. Rather than sending someone out to diagnose my system, Sunpower had me, the homeowner, do all the troubleshooting for them. They refused to send a tech out prior to declaring bankruptcy, stalling me on the repair for more than a month before flat out stating they had no one to send. Then they closed my case without asking or taking any action to remedy my situation. Now I reopen the case every time they close it, which is roughly once a week.

2 months ago Edited September 23, 2024

Reply from SunPower

Margo, we'd like to help you with your current system issues and concerns. Please send us a private message here with your account and contact info and we will follow up with our Escalations Team to help make sure your system is performing to your expectations. We appreciate you bringing this to our attention and look forward to talking to you soon.

Aug. 1st, 2024

star star_border star_border star_border star_border

Krista Diamantopoulos

I have been extremely dissatisfied with this company. My husband called the company back in January 2024 to inform them that 7 out of our 20 solar panels were not working. They told us they would put an order in for the parts and once the parts came in they would contact us to schedule an appointment for someone to come out and repair them. It is now July and the issue has still not been remedied. We have called them every month since to get an update and try and figure out what the hold up is. We continue to get the same run around that either the order was put in wrong, the parts aren’t ready, they are waiting on the other company to schedule a date but it doesn’t actually seem that anyone knows anything. They have not been proactive about contacting us, we have always had to be the ones to reach out to them which involves long wait times with little to no new information. It has been extremely frustrating and if I could do it all over again I would choose a different company.

2 months ago

Reply from SunPower

Krista, I am sorry to read about your experience and apologize that your expectations have not been met. We'd like to help get your case escalated and require additional information. At your earliest convenience please send us a private message with your account and contact details and we will submit your concerns to our Escalations Team to investigate and follow up. We appreciate you bringing this to our attention and look forward to talking to you soon.

Jul. 25th, 2024

star star_border star_border star_border star_border

Dom Tedeschi

I originally signed an agreement in nov 2023. After receiving many excuses for the delay, panels were installed on 6/28. Was told I would be contacted within a week to complete setup. As of 7/23 I’ve reached out to installer (js industries llc) 4 times. They’ve not answered calls or responded to message sent. I was given installers contact information by Sunpower support along with a Sunpower email address should I require additional help. When I sent an email to Sunpower requesting assistance, I received an automated response that the address was not monitored. My project manager represents energypal an authorized Sunpower distributor. I will update this review if the situation improves.

2 months ago

Reply from SunPower

Dom, we'd like to help resolve your current concerns and appreciate you bringing this to our attention. Please send us a private message with your account and contact information and we will have a specialist follow up to assist you. Thank you for bringing this to our attention and we look forward to talking to you soon.

Jul. 25th, 2024

star star star_border star_border star_border

Dominic Bilodeau

**Review for Sunpower:** Avoid Sunpower at all costs. Their technician left our battery installation unfinished and claimed someone else would fix it. After two months of constant calling, they insisted everything was fine and just waiting for a permit. Once we finally got the permit, two hours on the phone with their customer support revealed they needed to send someone out again, which will take another five weeks. Meanwhile, we're stuck paying for both a solar panel loan and California Edison, effectively doubling our bills. Their incompetence and terrible customer service have wasted us hundreds of dollars. When we asked for compensation, they flatly refused, hiding behind their contract. Do yourself a favor and go with local providers—they'll likely be cheaper and far more reliable.

3 months ago

Reply from SunPower

Dominic, we apologize for any inconvenience and appreciate you bringing this to our attention. We have followed up with the coordination team as well as your case manager requesting further investigation and follow-up. We'd like to restore your faith in SunPower and look forward to talking to you soon.

Jul. 3rd, 2024

check_circle

Verified Customer

star star star star star

Dave

They are very quick to respond to any questions or concerns I had. It went great. They came out in a couple days, had the holes up and another couple days they had the wires run and the panel's on, so it was very quick, very concise. I've been pleased with it so far.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

check_circle

Verified Customer

star star star star_border star_border

James

It was difficult. Install was probably the most difficult part. Part of it was not on Sun Power but on local communities trying to get things approved. But I think part of it was not understanding the landscape when the team was going to arrive and when equipment was going to arrive and where I was going to be staged and and so forth. So there was a little bit of lack of collaboration and if I had not had some foresight that could have been a major mess, but we were able to work through that part. The installation itself, once it got going, was done probably in record time compared to other homes that I had heard from him. The guy that the main lead that installed. However, once the install was done, it took forever. Matter of fact, just recently did I actually have things working. So I guess what I'm saying in a nutshell is that last fall when we set all this up, it was determined that I would probably be getting installed sometime March, April and rolling along there and and literally it was just July before things actually got turned on.

1 year ago

Reply from SunPower

Hi there James. We appreciate you sharing your SunPower experience and generous feedback. It's always a goal to provide our customers with the best service possible. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star_border

Heidi

There has not been any follow up since it was installed and we had a hookup problem that I had to call them to come fix. Once I instigate communication, then they're on it, but they do not follow up outside of that, no training, no nothing. We were missing a part so solar was not working until that part came, or the app was not working until that part came, and then we had to do some adjustments after that.

1 year ago

Reply from SunPower

Hi Heidi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star

Chris

I haven't had any issues and it looks great. They were in and out of here in two days. They were here probably six hours each day. It was pretty fast and convenient. Can't really beat it. Anytime I've called with any questions they giving me answers right away.

1 year ago

Reply from SunPower

Hi Chris, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star

Jeffrey

It has all worked as advertised. The installation of the solar panels was quite and the people involved in the installation who came to the house were also nice and unobtrusive. They have always been quite responsive and pleasant in helping to solve any problems that arose.

1 year ago

Reply from SunPower

It is great to read that you had an amicable installation experience, Jeffrey. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star

Jon

I had an issue with my bill to start out with. I called them and they had it taken care of, so everything they've done so far for me has been great. The installation process was a very good one. The guys that they sent to install were very professional, courteous and quick. They were good people.

1 year ago

Reply from SunPower

Jon, we appreciate you sharing your exceptional installation experience. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star

David “Hankerton” Smesrud Ticonderoga, NY

Excellent customer service. Friendly and helpful staff. Awesome panels. Mobile app is useful. Best warranty in the business, simply no comparison. I don’t usually make very large purchases but this is one of the best and likely most important purchases I have ever made. Electrical bill is basically non-existent since installation.

1 year ago

Reply from SunPower

Hi David, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jul. 19th, 2023

check_circle

Verified Customer

star star star star star

Michael Huntington Beach, CA

We love our SunPower Solar. We had an extremely rainy winter and we still didn't have a bill at the end of our year. Everyone associated with SunPower went above and beyond to be sure we were satisfied with our new system.

1 year ago

Reply from SunPower

Michael, it is wonderful to read how happy you are with your system and panels. We appreciate your feedback and congratulations on your solar savings. Thank you for helping us change the way our world is powered!

Jul. 17th, 2023

check_circle

Verified Customer

star star star star star

Saul

What I liked about aUn Power is that I was able to reach people at every step of installation. They even helped me find a roofer to install new roof. Not that I needed it but I didn't want to have to take all my panels down shortly after install.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 14th, 2023

check_circle

Verified Customer

star star star star star_border

William Berry Alhambra, CA

I relied heavely on reviews before choosing SunPower. With the exception of a couple scheduling hiccups and failure to notify me they have delivered as promised. The sales representative was very thorough with her explanation and answers, the installation team was very effecient and did a nice job. My system has only been active a few weeks and seems to be doing fine, only time will tell. I am happy with my decision to go with SunPower.

1 year ago

Reply from SunPower

William, we appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Jul. 14th, 2023

check_circle

Verified Customer

star star star star star

Jacqueline Citrus Heights, CA

I recently completed my first year with my solar panels (June, 2023) and I am extremely happy with the output. PG&E owed me money! From the sales person to the office staff I experienced professionalism, courtesy and understanding whenever I had a questions or concerns.

1 year ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Jacqueline. Thank you for helping us change the way our world is powered!

Jul. 14th, 2023

check_circle

Verified Customer

star star star star star_border

Ulrike Cary, NC

Overall great. I'd give it a 4.5 stars. Initial install was great and fast. No problems. Added 6 more panels this year and the system was down for a lot longer than I thought. At least Sunpower made a payment for the initial system because it was so long (about 7 weeks, I expected more like 3-4). Had to come out multiple times to change equipment out.

1 year ago

Reply from SunPower

Ulrike, we appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star

Beau Janzen Huntington Beach, CA

Start to finish a truly 5 star experience! Panels are generating exactly what was promised and the install crew (Urban Energy) completed a super clean install. Really above any beyond, they even tidy’d up some stuff that was outside their scope just to make the overall install that much better!

1 year ago

Reply from SunPower

Beau, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star

Mark Litchfield Park, AZ

From the initial contract, installation, and to our current production, SunPower has been transparent and followed through with expectations that were communicated. They were very communicative throughout and made our process easy. Great job!

1 year ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Mark. Thank you for helping us change the way our world is powered!

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star

Roderick Watson Irvine, CA

The system works well. What I did not know is the surrounding things. Everything is working despite my ignorance. I did not understand the SCE and SGIP process. I was also a bit lost on the 'taxes' situation. I have a better understanding of how all of that works now.

1 year ago Edited July 17, 2023

Reply from SunPower

Hi Roderick we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jul. 11th, 2023

check_circle

Verified Customer

star star star star star

Paul A New York, NY

Have had the system for a little over a year and I am very happy with it. The panels produce the expected amount just as described. The app is easy to use and visualize production. They have finally added a way to monitor each panel independently to see if one is producing significantly more/less than the others. Very satisfied

1 year ago Edited July 6, 2023

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jul. 6th, 2023

check_circle

Verified Customer

star star star star star

Kipp Barker Goodyear, AZ

In our new home build process, SunPower stood out as the best company to work with, from the initial purchase process through the installation. I am so happy that we choose SunPower among all of the competition. I have referred SunPower to many of my neighbors as well.

1 year ago

Reply from SunPower

Hi Kipp, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

Poshan Tam Brooklyn, NY

Salesperson (Beth) is awesome. She followed up with me all the way, from selecting the product to installation, making the entire project painless. Project manager was helpful too. The crew came in on time and clean up after. Can't ask for more. Thank you SunPower!

1 year ago

Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. We are thrilled that Beth provided helpful service. Please reach out to us if you need any assistance. Thank you for helping us change the way our world is powered.

Jun. 28th, 2023

check_circle

Verified Customer

star star star star star

Jasper

There was a team that installed the panels. I think it took 2 days at the end. Very organized, smooth, didn't bother me at all. Good communication, I knew when they were coming. The system produces electricity without problems, so that's exactly what I wanted.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

check_circle

Verified Customer

star star star star star_border

Wendy Schroeder Winchester, CA

We went with Sunpower because their components were higher rated than their competition. However, within a year, our inverter went out. And unfortunately, the SunPower app doesn't alert you when production drops off so I didn't know that we weren't producing electricity for over two months. This was rather disappointing. Time will tell if we have any more disappointments. Fingers crossed that we don't.

1 year ago

Reply from SunPower

Hi Wendy, we appreciate your review and feedback. We are happy to look further into your previous issue and have a specialist reach out. Send us a private message here with your account and contact details if you would like further assistance. Thank you for helping us change the way our world is powered!

Jun. 16th, 2023

check_circle

Verified Customer

star star star star star

Robert San Jose, CA

I liked everything about SunPower. The price, installation, and follow up. My last bill was $50 and that was for gas and other charges. I normally pay about $250 for this month year after year. I'm looking for a solarpanel cleaner if you have any recommendations.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jun. 14th, 2023

check_circle

Verified Customer

star star star star star

shadow knows Roseville, CA

This is my first experience with Solar. SunPower made it easy to understand my options, get the system up and running, and even working out the bugs that caused me to not be able to monitor the system for the first few days. Great people, great service.

1 year ago

Reply from SunPower

Hi Shadow, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jun. 7th, 2023

check_circle

Verified Customer

star star star star star

Mansoor Mastan Brooklyn, NY

Sunpower installation is reliable company. Installation of solar panel was quick and professionally done. I have been sunpower customer for 2+ years and didn't had any issue with the company. Customer service and project is excellent.

1 year ago

Reply from SunPower

It is great to read how satisfied you are with our product and service, Mansoor. Thank you for helping us change the way our world is powered!

May. 16th, 2023

check_circle

Verified Customer

star star star star star

Pamela Pleasant Hill, CA

A reliable company and honest pricing. Customer support has been excellent with communication and quick responses. Installation went pretty smoothly. Our appointment was moved up sooner than expected when there was an opening and everything went quickly and efficiently. We haven't had any issues with the equipment so far.

1 year ago

Reply from SunPower

We sincerely appreciate the feedback and couldn't be happier with this glowing review! We pride ourselves on our customer service and see your experience has been no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2023

check_circle

Verified Customer

star star star star star

Paul Sharon, CT

They were always available to answer questions. They came out and were very thorough with their measurements and explanations. We got along great. The installation was seamless. SunPower worked quickly and we didn't have any problems.

1 year ago

Reply from SunPower

Paul, we appreciate your feedback. It is great to read that you have an exceptional service experience. Thank you for helping us change the way our world is powered!

Mar. 20th, 2023

check_circle

Verified Customer

star star star star star

Brian New Braunfels, TX

It looks good, works, great for electricity. They are a little more expensive than on the other systems I priced, but I accept the higher price for the better appearing panels and the quality of the install. You can't see visible wires or the electrical tubing outside of the installation.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Feb. 23rd, 2023

check_circle

Verified Customer

star star star star star

Joseph Southington, CT

SunPower was one of the top manufacturers of the solar panels and they had a good reputation in the industry. They've been in solar for a while, so it just seemed like a good company to start with. I was in communication with the installers pretty regularly. We had one minor hiccup with the inspection that was resolved the day of.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jan. 19th, 2023

check_circle

Verified Customer

star star star star star

Erik Fearing Malden, MA

SunPower's honest yet competitive sales pitch really did it for us. Their price for panels and installation was much lower than the other quote we got. Competitors focus on low-payment, long term financing for overpriced hardware. SunPower's model is exactly the right one, although it can make it difficult or confusing to find financing.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

check_circle

Verified Customer

star star star star star_border

David W. Alexander Fallbrook, CA

My rating would be 5 stars except that one of my 16 panels consistently produces about 10% - 15% less electricity than eachof the other 15 panels. When I called to inquire why this was the case, I was told the panel in question is operating within normal parameters. I question this explanation If the panel was operating normally it seems like it should give similar readings to the other 15 panel. But it doesn't. It is always below the other panels, as just described.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Jan. 5th, 2023

check_circle

Verified Customer

star star star star star

Randy Colvard Surprise, AZ

Greg Field was great to work with and the installation team was awesome. Just a note regarding the installation time. It took longer due to Covid so I don't want the time it took for installation to reflect negatively on the installers. They did a great job and made sure the conduit was installed to my request.

1 year ago

Reply from SunPower

We're delighted that you experienced helpful service from Greg. We sincerely appreciate the feedback and couldn't be happier with this excellent review! Thank you for helping us change how the world is powered.

Dec. 22nd, 2022

check_circle

Verified Customer

star star star star star

Lou Bantam, CT

There were different crews that came out here, but everything seemed to be done properly. It was done quickly and they stayed until everything was done. Anytime that I've reached out to them there was fairly reasonable response times getting back to me, so that was good.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Dorothy San Francisco, CA

I'm very happy with it. I have not had any problems with it. I haven't had any other panels, so this is my only experience and I'm very happy with it. I think everyone should get some panels. I think everyone should be going for the alternative energy and I think they're very strong and SunPower is a good company.

1 year ago

Reply from SunPower

Hi, we are so appreciative of your wonderful feedback, and to read your SunPower success story! Thank you so much for this glowing recommendation and for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star_border

John Laughlin, NV

I'm getting everything I thought I'd get out of it. I mean I wouldn't go with any other company. I feel that I or other friends and family that have gotten something solar energy and they're still very dependent on the company and they're basically misled per say. I felt like it was told what I was getting so I kind of feel like the process was what I signed up for, not so much like a hidden agenda.

1 year ago

Reply from SunPower

We are so privileged to be able to read stories like yours. Thank you for the kind review and feedback. We are thrilled that you experienced personable, transparent service with our team. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Garrett Denver, CO

They respond to all questions and help me work out all issues. We had to get an electrician out to overhaul some things at the house level that wasn't their responsibility, but they pointed me in the right direction and were very supportive.

1 year ago

Reply from SunPower

Your feedback and review are appreciated, Garrett. It is great to know that we were able to provide you with the assistance you needed and lead you in the right direction. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Valerie Sicklerville, NJ

Anything that's wrong with the material, and anything that has to be handled, the technicians handle it. There was a little glitch that occurred and they came in and handled it. I never knew they came and never knew they went.

1 year ago

Reply from SunPower

Valerie, we appreciate your feedback and are glad to read the team is meeting your expectations. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Richard Clementon, NJ

They did a nice job. Nice, neat, clean, and efficient. They were prompt and answered my questions. My equipment is not operational right now, still waiting for the electric company approval, so I don't know how it's working yet.

1 year ago

Reply from SunPower

Thank you for the kind review and feedback. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Jim

They were professional from start to finish.

1 year ago Edited January 10, 2024

Reply from SunPower

We are delighted that Diana provided you with a positive experience. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Rosita Cantillep San Jose, CA

I think installation was slow but once it was up and running it has been headache free. I save a lot in my electric bill but at the same time I had spent a lot of money already. I just don't want to be burdened with monthly electric bill. I believe it is a good investment and have no regrets; just relaxed.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 1st, 2022

SunPower Reviews