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David FL

I apprecaite and I am grateful for the remarkable work and services provided so far.

1 year ago

Reply from Sunnova

Thank you, David! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Vivian McCann Whiting, NJ

Workers were friendly and gentlemen. They were efficient a and clean up was excellent.

1 year ago

Reply from Sunnova

Hi Vivian McCann! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Benito

So far I do not have any problems with the system. The system was intalled fast .

1 year ago

Reply from Sunnova

Hi Benito! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DM*

May. 25th, 2023

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Timothy Armand Cape May, NJ

The best decision I have made as a homeowner. Sunoca is a responsibie and reliable leader in Solar

1 year ago

Reply from Sunnova

Hi Timothy Armand! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 25th, 2023

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joann mazerolle Leominster, MA

We have had nothing but good experiences with the installers and the the solar works awesome

1 year ago

Reply from Sunnova

Hi joann mazerolle! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LS*

Oct. 21st, 2022

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Nelida Gomez Bloomfield, CT

I had enjoy service and support to the point of recommending the product to others.

1 year ago

Reply from Sunnova

Hello Nelida Gomez, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LS*

Oct. 21st, 2022

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Verified Customer

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David M. Walker Deltona, FL

So far the system is not doing what I was sold on.

4 years ago

Reply from Sunnova

Hello Mr. Walker, Thank you for reaching out. I see that the agent assisting you with your open case did attempt to reach out to you earlier today. I will contact her directly so she can follow up with you again tomorrow to address these issues for you. Thank you.^JD

Jun. 22nd, 2020

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Verified Customer

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Patience johnson

Im paying even more than before on my regular bill now i just have two bills

4 years ago

Reply from Sunnova

Hello Patience, we are sorry to hear that this was your experience with Sunnova. If you could please send us a private response with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^MP

Mar. 4th, 2020

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Verified Customer

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Mrs Ream

They need better communication with the inspectors

4 years ago

Reply from Sunnova

Good morning Mrs. Ream, Thank you for bringing this to our attention we use all of our customer comments to better our customer service programs. Thank you for choosing Sunnova. ^MP

Feb. 11th, 2020

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Verified Customer

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AJISHA Hempstead, NY

I am still getting a regular bill for my light bill and I shouldn't be

4 years ago

Reply from Sunnova

Good Morning Ajisha, Thank you for bringing this to our attention. If you could please send us your contact information to and one of our Issue Resolutions Specialists will reach out to you soon to further assist. Thank you^MP

Dec. 3rd, 2019

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Verified Customer

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Kimberly

I had a lot of problems with the company installing the solar.

4 years ago

Reply from Sunnova

Good Morning Kimberly, We are sorry you had to go through this ordeal. This is not the typical Sunnova Experience. If you could please send us your contact information via one of our Issue Resolutions Specialists will contact you soon. Thank you ^MP

Nov. 26th, 2019

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Verified Customer

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Felicia Clair Ridgecrest, CA

It took 2.5 years for my solar project to be conpleted

5 years ago

Reply from Sunnova

Thank you for your feedback Felicia Clair. We are sorry to hear that this was your experience with your installation process. This is not the typical Sunnova experience, our drive is to make solar hassle-free by being attentive when explaining the product to our customers.^OA

Sep. 17th, 2019

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Leonardo Gonzalez

Very much needed in PR. Great costumer service.

9 months ago

Reply from Sunnova

Thank you for reaching out to us, Leonardo. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 15th, 2023

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JERRY C

they are good the system works saves me money

9 months ago Edited March 21, 2024

Reply from Sunnova

Thanks for reaching out to us, Jerry C. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 8th, 2023

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David Overby Orlando, FL

This all sucks can you come and get the crap off my roof. It has been off over a month and no one even told us

9 months ago

Reply from Sunnova

We apologize for the inconvenience. We will look into this for you right away and ensure you receive the assistance you need. Please send us a private message with your case details to customerservice@sunnova.com and we will follow up with your case owner to expedite the response.

Nov. 22nd, 2023

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Paul Haas Las Vegas, NV

The employees would just show up to do repairs, no phone calls beforehand

10 months ago

Reply from Sunnova

Greetings Paul Haas, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova.

Nov. 20th, 2023

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Tommy Garcia

The quality of panels the info turn around rate was quick.

10 months ago

Reply from Sunnova

Hello Tommy Garcia, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 10th, 2023

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min zhuang

Like their Professional services did good job

10 months ago

Reply from Sunnova

Hi min zhuang, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Nov. 7th, 2023

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J Forked River, NJ

Took way too long and I had no idea what was happening next and when

10 months ago

Reply from Sunnova

Hello J we apologize for any inconvenience, and we would like to over turn your experience In order to further assist you or answer any concerns, feel free to reach us via email at Customerservice@sunnova.com and include your name and system Id so we can locate your account in order to provide you with the best assistance.

Oct. 27th, 2023

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Marc Wate Fresno, CA

Everything got done but it took a while.

10 months ago

Reply from Sunnova

Hi Marc Wate, We appreciate your additional feedback as we are committed to providing the best service possible. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us. Thank you for your patience.

Oct. 26th, 2023

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Jason Baker

Customer service is very helpful and courteous.

10 months ago

Reply from Sunnova

Thank you for your message, Jason Baker. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Oct. 23rd, 2023

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Salvador Torres

The installer was on time and very completely professional

11 months ago

Reply from Sunnova

Hi Salvador Torres , congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Oct. 19th, 2023

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Rick Kamotts Arizona City, AZ

Everything went smooth. Schedule was completed.

11 months ago

Reply from Sunnova

Hello Rick Kamotts, Welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Oct. 16th, 2023

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Don Duquette Waterbury, CT

The Company is very professional and courteous.

11 months ago

Reply from Sunnova

Don Duquette, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy IndependenceTM. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family

Sep. 28th, 2023

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Lucky Cadelina 'Ewa Beach, HI

Great customer service and communication

11 months ago

Reply from Sunnova

Thank you, Lucky! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Cristlyn Harbert Port Arthur, TX

It’s been very easy access with everything.

11 months ago

Reply from Sunnova

Hello Crislyn, Welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 25th, 2023

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Lynn

Made process very easy step by step. No stress!!!

2 weeks ago

Reply from Sunnova

Hi Lynn, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 5th, 2024

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Sherri Vaughn

STAY AWAY from this company! You get misinformation from everyone! I can't even begin to tell you about all I have experienced!

4 weeks ago Edited September 3, 2024

Reply from Sunnova

Thank you, Sherri. We appreciate your review. We value our customers and appreciate the time you took to share your experience. Thank you for speaking with us today and giving us the opportunity to help you. We look forward to hearing from you again.

Aug. 21st, 2024

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MANUEL TIRADO

I never got any money back from buying solar.

2 months ago

Reply from Sunnova

Hello Manuel. Thank you for your 5-star rating! Feel free to contact our customer service at (866)786-6682 or customerservice@sunnova.com regarding your inquiry. Thank you for choosing Sunnova!

Jul. 5th, 2024

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Leonel Garcia

This was my dream project and you helped me make it happen.

2 months ago

Reply from Sunnova

Thank you, Leonel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Marisol Sandoval

Excellent best attention ever can't ask for more

5 months ago

Reply from Sunnova

Hello Marisol! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 26th, 2024

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Angel Ruiz

Excelent Service for our home. Highly recomended.

5 months ago

Reply from Sunnova

Thank you for your positive review, Angel Ruiz. We appreciate your feedback and your review inspires us to provide excellent customer service!

Mar. 26th, 2024

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Deniz Uzmezler

GOOD CUSTOMER RELATIONS FAST TO RESPONSE

5 months ago

Reply from Sunnova

Hello, Deniz Uzmezler. We appreciate your review and are happy to hear that you received excellent service and a positive experience from our team!

Mar. 26th, 2024

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Amadeo Abud

I can save money with sunnova and improve the inviroment

5 months ago Edited March 25, 2024

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 26th, 2024

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harry N Boyles Jr

timely manner they installed my panels good workmanship

5 months ago

Reply from Sunnova

Hello, Harry. We appreciate your review and are happy to hear that you received excellent service and a positive experience from our team!

Mar. 26th, 2024

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Joan Stremmel

Integrity of sales person. Efficiency of installation.

5 months ago

Reply from Sunnova

Hello, Joan. We appreciate your review and are happy to hear that you received excellent service and a positive experience from our team!

Mar. 26th, 2024

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Ashley Patterson

I like the communication I have with Sunnova most of all.

5 months ago

Reply from Sunnova

Thanks for reaching out to us, Ashley Patterson. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Mar. 26th, 2024

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David Ting

knowledgeable sales representative has been very helpful.

5 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Tito Sabat

Everything has been an upgrade since I have the system.

8 months ago

Reply from Sunnova

Hello Tito Sabat, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Jan. 3rd, 2024

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Mark barris Las Vegas, NV

The sales person brandon was a great guy very knowledgeable easy to work with.

11 months ago

Reply from Sunnova

Thank you, Mark, for taking the time to write us a kind review. Glad to hear that Brandon delivered great service. . Enjoy your new solar system.

Sep. 21st, 2023

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Orville McBeth Philadelphia, PA

Very efficient and good at their work. Very polite.

1 year ago Edited September 26, 2023

Reply from Sunnova

Thank you for the positive and constructive feedback Orville McBeth! Welcome to the Sunnova family! We take this feedback to improve our process and customer service!

Sep. 19th, 2023

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Tracey Becker Ridgecrest, CA

Friendly employees and great customer service

1 year ago

Reply from Sunnova

Hello Tracey Becker, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 19th, 2023

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Wanda Torres

Reliable, great communication and educational interactions

1 year ago

Reply from Sunnova

Hello Wanda Torres , Thank you for the positive feedback, as we are committed to providing the best service possible.

Sep. 19th, 2023

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qaruilk Minneapolis, MN

Solar Company With Great RATES ON POWER!

1 year ago Edited September 19, 2023

Reply from Sunnova

Hello Qaruilk, thank you for the 5 star review and feedback!

Sep. 19th, 2023

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luis cartagena

Good experience good Service and attention

1 year ago

Reply from Sunnova

Hello Luis Cartagena, We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 18th, 2023

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Pupe ElGufiao

I like the rate and is comfortable to me

1 year ago

Reply from Sunnova

Thank you for the positive feedback Pupe ElGufiao!

Sep. 18th, 2023

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Donald Bowie Baton Rouge, LA

Great service and helpful getting the correct rates

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Donald Bowie! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 18th, 2023

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Reg Whiting, NJ

Professional, informative, the best ✳️✳️

1 year ago

Reply from Sunnova

Thank you Reg for the 5 star review and feedback!

Sep. 19th, 2023

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Frances Rosado

Quality in products and services can thrust!

1 year ago Edited December 22, 2023

Reply from Sunnova

Thank you, Frances! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 27th, 2023

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Francie Garcia

Is the best in service! Maintain all functionally.

1 year ago Edited December 22, 2023

Reply from Sunnova

Hello, Francie Garcia. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 19th, 2023

Sunnova Reviews