Sunnova Logo

Sunnova Reviews

star star star star star_half

9.7

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Yasmine Port Saint Lucie, FL

Great customer service, very efficient and on time

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Yasmine, Thank you for your kind words! Providing exceptional customer service, efficiency, and punctuality are at the core of our values. Should you ever require further assistance or have additional feedback in the future, please do not hesitate to get in touch. Your satisfaction is of the utmost importance to us, and we remain dedicated to assisting you. We truly appreciate your choice to select our services!

Sep. 14th, 2023

check_circle

Review Source

star star star star star

marc dorvilus Orlando, FL

I like it cause it helps me save some money on light bills

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Marc, We're pleased to hear that our service helps you save money on your electricity bills. If you have any more feedback or questions in the future, please don't hesitate to reach out. Your satisfaction is important to us. Thank you for choosing us!

Sep. 14th, 2023

check_circle

Review Source

star star star star star

tamara cantrell Pekin, IL

Friendly. Seem honest. Good communication

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Tamara! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

check_circle

Review Source

star star star star star

Tucker Bell Greensburg, PA

Awesome rates and awesome customer service!

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Tucker Bell, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Sep. 12th, 2023

check_circle

Review Source

star star star star star

Cristina Montijo La Jolla, CA

Very serious about the clients and service.

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Cristina Montijo, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Sep. 12th, 2023

check_circle

Review Source

star star star star star

Jeffrey Silverstein Long Beach, CA

very effective for the cost compared to others

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Jeffrey Silverstein , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Sep. 12th, 2023

check_circle

Review Source

star star star star star

Allen Comeau Bloomfield, CT

Easy to work with Explained every detail clearly

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Allen! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

check_circle

Review Source

star star star star star

ELLSWORTH C PEIFFER, JR

I was always kept informed every step of the way.

1 year ago Edited March 21, 2024

Sunnova Logo

Reply from Sunnova

Thank you, Ellsworth! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

check_circle

Review Source

star star star star star

John Mounier Tucson, AZ

Straight forward contract for leasing equipment.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, John! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 15th, 2023

check_circle

Review Source

star star star star star

Ian Deodat Lehigh Acres, FL

I like that they were quick and easy to install.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, Ian! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 15th, 2023

check_circle

Review Source

star star star star star

Keith Greenawalt Philadelphia, PA

Great company great product… reliable on both

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Keith! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

check_circle

Review Source

star star star star star

Scott Hamilton Alice, TX

Good service to the point and easy to follow

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Scott! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

check_circle

Review Source

star star star star star

James Sweeten

Friendly and informative customer service

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, James! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

check_circle

Review Source

star star star star star

Suanne Morin Winter Springs, FL

Very helpful. Follow-up to problems consistant.

1 year ago Edited September 12, 2023

Sunnova Logo

Reply from Sunnova

Hello Suanne Morin, Thank you for your review. We appreciate your positive feedback and are happy to know your problems have been resolved!

Sep. 14th, 2023

check_circle

Review Source

star star star star star

NANCY HESHLER Pittsburgh, PA

Great company to work with, from sales to present.

1 year ago

Sunnova Logo

Reply from Sunnova

Thanks for reaching out to us, Nancy Heshler. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 14th, 2023

star star star star star

robert dickerson Clifton, NJ

The sales, instillation , service & price.

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Robert Dickerson, We appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 14th, 2023

check_circle

Review Source

star star star star star

Scott Exaros Allentown, PA

Customer service was top notch. Cost savings are nice.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Scott Exaros, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 14th, 2023

star star star star star

Thomas Brown North Augusta, SC

I like there service and the friendly phone operator

1 year ago

Sunnova Logo

Reply from Sunnova

Hello, Thomas Brown. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Sep. 12th, 2023

check_circle

Review Source

star star star star star

MsLorainev

I wish more company’s were as easy to work with.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello MsLorainev, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 12th, 2023

check_circle

Review Source

star star star star star_border

Mark Sullivan New Bedford, MA

Service was great. The install process was longer then expected

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Mark Sullivan, We appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 12th, 2023

check_circle

Review Source

star star star star star

HSMTHCOACH

Great efficient service. I would recommend them.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello, HSMTHCOACH. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 12th, 2023

star star star star star

dora smith Beverly Hills, FL

Job was done in a timely manner clean up after there self

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings dora smith, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 8th, 2023

star star star star star

jeff hunsucker

The team that came to the hose were amazing

1 year ago Edited December 22, 2023

Sunnova Logo

Reply from Sunnova

Hello, Jeff Hunsucker. We value your positive feedback. We're dedicated to offering the finest customer service possible, thus we're happy you had such a smooth and effortless experience!

Sep. 7th, 2023

check_circle

Review Source

star star_border star_border star_border star_border

Samantha Phillips-Varneke York, PA

Seemingly everything that could go wrong has gone wrong. Everything has been delayed, communication has been terrible and confusing.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello, Samantha. We take your concerns seriously and are dedicated to giving you the best customer service we can. Please email customerservice@sunnova.com with your system ID and name so we can address the issues you are experiencing.

Sep. 7th, 2023

check_circle

Review Source

star star star star star

Sergey Brushtein Windsor, CT

Very professional, the work was done on time

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings, Sergey Brushtein, We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Sep. 6th, 2023

check_circle

Review Source

star star star star star

Mike Fenton

Personal where quick to respond to questions and issues

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Mike, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 6th, 2023

star star star star star

Jerry Williams Deltona, FL

Very informative, very nice. Thanks for great job

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Jerry, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

check_circle

Review Source

star star star star star

Scott Soergel Melissa, TX

Communicated and did everything they said.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings, Scott. We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Sep. 6th, 2023

star star star star star_border

Donna Sekeet Mays Landing, NJ

Salesperson was great in the beginning but later not so good!!

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Donna Sekeet, We appreciate your additional feedback. We are committed to providing the best customer service possible, and we take your concerns seriously. Could you provide your system ID and name to customerservice@sunnova.com so we can address your concerns?

Sep. 6th, 2023

check_circle

Review Source

star star star star star

Amy Gudeahn Jewett City, CT

All the service recieved was kind and professional.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Amy Gudeahn, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

check_circle

Review Source

star star star star star

Edwill John Esquilin

Excellency servicing and professionalism.

1 year ago Edited December 15, 2023

Sunnova Logo

Reply from Sunnova

Hello, Edwill. We value your positive feedback. We're dedicated to offering the finest customer service possible, so we're happy you had such a smooth and effortless experience!

Sep. 6th, 2023

check_circle

Review Source

star star star star star

Brian Green

Process was very smooth and instalation was great.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello, Brian Green. We value your positive feedback. We're dedicated to offering the finest customer service possible, so we're happy you had such a smooth and effortless experience!

Sep. 6th, 2023

star star star star star

Rick Aguirre Columbus, OH

Service tech was very helpful and Friendly

1 year ago Edited September 5, 2023

Sunnova Logo

Reply from Sunnova

Hello, Rick Aguirre. Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

star star star star star

Manny Reyes Madera, CA

Everything thing is good and solar working great so far.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your message, Manny Reyes. We work hard to make sure you have a good experience with your solar system. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 29th, 2023

check_circle

Review Source

star star star star star

codegod Swedesboro, NJ

Very smooth process getting my solar project completed.

1 year ago

Sunnova Logo

Reply from Sunnova

Congratulations on becoming part of the Sunnova Family; we're thrilled to have you with us! At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 29th, 2023

star star star star star

Todd Jeffers Hyannis, MA

They were fast, respectful, and professional.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Todd Jeffers, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth and professional journey; it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback!

Aug. 29th, 2023

check_circle

Review Source

star star star star star

Brian Achy Philadelphia, PA

Kept us updated during the entire process

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your message, Brian Achy. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

check_circle

Review Source

star star star star star

Temidayo ojo Andover, NJ

Sun nova is a reliable with well trained employee

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Temidayo ojo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 28th, 2023

check_circle

Review Source

star star star star star

Denny (Turbo5) Baldwin Park, CA

Great communication, on time, professional!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your message, Denny. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

check_circle

Review Source

star star star star star

Donald Carawan Portsmouth, VA

Very polite and knowledgeable of the system.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Donald Carawan, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Aug. 28th, 2023

star star star star star

Ruth Carter North Las Vegas, NV

Met all expectations and more. Reducing carbon footprint

1 year ago Edited September 26, 2023

Sunnova Logo

Reply from Sunnova

Thank you, Ruth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Raul Michel

Very friendly and helpful explained everything good

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your message, Raul Michel. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

check_circle

Review Source

star star star star star

Daniel Agee Sr. Elkridge, MD

Service was great. Installers came on time

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Daniel Agee Sr., and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Aug. 25th, 2023

check_circle

Review Source

star star star star star

David W. Nolan Westminster, MA

The men were very professional, neat and did great job.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings David W. Nolan, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free and professional as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Aug. 22nd, 2023

star star star star_border star_border

Cathy Vellucci Brooklyn, CT

Poor communication. Very clunky system. Not much love lost between Trinity and Eversource.

1 year ago Edited August 22, 2023

Sunnova Logo

Reply from Sunnova

Hello Cathy Vellucci, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We apologize for any inconvenience caused. If you wish to further discuss your concerns or questions, please feel free to call us at 866.786.6682 or via email at customerservice@sunnova.com.

Aug. 22nd, 2023

check_circle

Review Source

star star star star star

Tug Bankert Runnemede, NJ

Efficient and accurate. Professional and on time.

1 year ago Edited September 12, 2023

Sunnova Logo

Reply from Sunnova

Tug Bankert, thanks for your message! At Sunnova, our commitment is to help ensure you have a professional experience and efficient process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Aug. 22nd, 2023

check_circle

Review Source

star star star star star

Grace Sanchez

I appreciate the patience of the electricians

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Grace Sanchez, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure you have a seamless transition, whether more time is needed or not. Thanks for the positive feedback. We're here to support you every step of the way!

Aug. 22nd, 2023

check_circle

Review Source

star star star star star

Dad Belleville, MI

On time and got the job done and in a timely matter .

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for the honest and kind message. We work hard to make sure you have a timely and well done process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 22nd, 2023

check_circle

Review Source

star star star star star

Angelica Gonzalez Walden, NY

Professional, well put together team. Will recommend

1 year ago

Sunnova Logo

Reply from Sunnova

Angelica Gonzalez, thanks for your message! We take great pride in providing you with a professional process and experience. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Aug. 22nd, 2023

star star star star star

Debbie Blatz Milford, MA

Communication was key. Always willing to call you back

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive feedback, Debbie Blatz! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Aug. 18th, 2023