star star star star star

Syeda Valley Stream, NY

Excellent service and saving a lot on our electricity bill 😀

4 years ago

Reply from Sunnova

Thank you for the note, Syeda. Welcome to the Sunnova family!^JD

Jun. 29th, 2020

star star star star star

Juan Acevedo Cranston, RI

I'm going to pay less money guarantee always going to pay the same

4 years ago Edited September 14, 2021

Reply from Sunnova

Thank you for the note, Mr. Acevedo. Welcome to the Sunnova Family!^JD

Jun. 4th, 2020

star star star_border star_border star_border

Gloria Louise Broussard Houston, TX

I like the savings . I don't like the way I have been treated regarding my contract. I have been put aside, like it doesn't matter.

4 years ago

Reply from Sunnova

Hello Mrs. Broussard, we are here to help. One of our agents will contact you soon to help get this issue resolved. Thank you. ^JD

Jun. 1st, 2020

star star_border star_border star_border star_border

HAWK Las Vegas, NV

Terrible company!!! Customer service is a nightmare! They do not do what they promise or follow through, and employees are changing over all of the time.

4 years ago Edited September 14, 2021

Reply from Sunnova

Hello Hawk, thanks for bringing this to our attention. Can you please send us a private message with your System ID and a phone number where we can reach you? We'll look into this right away. Thank you. ^JD

May. 26th, 2020

star star star star star

Carolina Read Malden, MA

Great customer service. A ++++++ Will recommend it to anyone!.

4 years ago

Reply from Sunnova

Thank you for the note, Carolina. Welcome to the Sunnova Family!^JD

May. 19th, 2020

star star star star star

Daniel Paul Redding, CT

We had a solar system installed and everything went smooth from start to finish

4 years ago

Reply from Sunnova

Hello Daniel Paul! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family!^OA

Apr. 25th, 2020

star star star star_border star_border

Andrew and Cheryl Danbury, CT

Very hard to reach someone to answer questions. I got more information from the installers than anyone else.

4 years ago

Reply from Sunnova

Hello Andrew and Cheryl, thanks for bringing this to our attention. Can you please send us a private message with your system ID and phone number where we can reach you? We'll look into this right away. Thank you ^JD

Apr. 14th, 2020

star star star star star

Anthony phillip Woodbine, NJ

Great company to do business with and very dedicated workers

4 years ago

Reply from Sunnova

Hello Anthony phillip , Thank you for your kinds words and 5-star feedback. Welcome to the Sunnova family!. ^OA

Apr. 7th, 2020

star star star star star

Terry Walker Red Lion, PA

They work very hard with you to come up with the best individualized plan

4 years ago

Reply from Sunnova

Good morning Terry, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 4th, 2020

star star star star star

Victoria L Carter Parkville, MD

Sunova was very knowledgeable and friendly. They did superior work.

4 years ago

Reply from Sunnova

Good Afternoon Victoria, Thank you for your feedback and Welcome to the Sunnova Family!. ^MP

Jan. 14th, 2020

star star star star star

Lil rastaman Haines City, FL

Well explained services, professional, and great customer services

5 years ago

Reply from Sunnova

Thank You Lil rastaman! We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.^MO

Sep. 20th, 2019

star star star star star

Javier Gutierrez Fisherville, MA

All was perfect and one time as they said. Faster than I expected.

5 years ago

Reply from Sunnova

Hello Javier, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.^MO

Aug. 26th, 2019

star star star star star

Alfredo T DaCosta Cumberland, RI

Staff always very professional in answering any questions that I may have.

5 years ago

Reply from Sunnova

Good Morning Alfredo, Thank you for your feedback and Welcome to The Sunnova Family!. ^MP

Aug. 12th, 2019

star star star star star

Daniel El Paso, TX

Great service, my questions were answered promptly and clearly.

5 years ago

Reply from Sunnova

Hello Daniel, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Welcome to the Sunnova Family!^MO

Jul. 23rd, 2019

star star star star star

Geri Mahaffey Lemoore, CA

Very helpful, timely, explained program well. Thank you so very much...

5 years ago

Reply from Sunnova

Hello Geri, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Welcome to the Sunnova Family!^MO

Jul. 23rd, 2019

star star star star star

Kathy

Easy to work with and our electric Bill's are exactly as they stated

5 years ago Edited January 10, 2024

Reply from Sunnova

Hello Kathy, we are glad your happy with the system and savings. Welcome to the SUnnova family!**MV

May. 25th, 2021

star star star star star

Dj Jose

Is a great company to deal with easy to make a deal go SUNNOVA

5 years ago

Reply from Sunnova

Good Afternoon Dj Jose, Thank you for your positive feedback and Welcome to the Sunnova Family! . ^MP

Jul. 3rd, 2019

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Guillermo Ramirez Riverside, CA

Ive had a few leaks after the panels were put on. I called sunnova and they refuse to help me out even when the leaks are right under my pabels. .....

5 years ago

Reply from Sunnova

Hello Guillermo Ramirez, we are here to help. Can you please send us a private message with your system ID and a phone number where we can reach you? We'll look into this right away. Thank You. ^OA

Jun. 27th, 2019

star star star star star

alba e acuna

happy that everything came as expected miss kim is very helpful

5 years ago

Reply from Sunnova

Good morning Alba, Thank you for your positive feedback and Welcome to the Sunnova Family!. ^MP

Jun. 21st, 2019

star star star star star

Sandy G Enfield, CT

Pleasant experience. Hold time was minimal. Questions answered quickly.

5 years ago

Reply from Sunnova

Hello Sandy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.^MO

Jun. 12th, 2019

star star star star star

Sebastian New Bedford, MA

they keep you informed step by step thru out the complete job

5 years ago

Reply from Sunnova

Hello Sebastian, we appreciate your positive feedback. Welcome to the Sunnova Family!

Oct. 27th, 2018

star star star star star

Noel M. Baitlon

Your staffs are so professionals any asked info. Well answered and informative

5 years ago

Reply from Sunnova

Thank You Noel! we appreciate your positive feedback!

Oct. 25th, 2018

star star star star star

Erin MacDonnell North Haven, CT

The staff was professional and kept me up to date with emails.

6 years ago

Reply from Sunnova

Hello Erin,, we are excited to welcome you to the Sunnova family! We are so happy to hear your experience reflected what we strive for. We appreciate your positive feedback.

Aug. 31st, 2018

star star star star star

Brendan Haugh The Bronx, NY

Everything going great install went smoothly and roof install went smooth

6 years ago

Reply from Sunnova

Hello Brendan, we are excited to welcome you to the Sunnova. family We are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. KM

Aug. 25th, 2018

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hedy Li PLLC Phoenix, AZ

They taking forever to remove it since we bought a foreclosure house. I just keep calling them,never give me a time frame when will be remove it. thanks

6 years ago

star star star star star

John Stracensky San Francisco, CA

Excellent experience and I was totally impressed with their work.

8 years ago

star star star star star

Tom White San Francisco, CA

Excellent customer service and professional installation process.

8 years ago

star star star star star

Maggie Starkey Farmington, NM

The employees we have dealt with have been courteous and friendly

8 months ago

Reply from Sunnova

Hello, Maggie Starkey we appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Jan. 2nd, 2024

star star star star star

Dave Lynn Haverhill, MA

Making use of the environment to ssave energy, and Trinity came to us.

8 months ago

Reply from Sunnova

Thank you, Dave! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

star star star star star

Martin L Tulare, CA

I like everything about the company to the workers to customer service

8 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

star star star star star

Lynette J. Deptford, NJ

Great service. I’m enjoying my panels. Can’t wait to see the savings.

8 months ago

Reply from Sunnova

Thank you, Lynette! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

star star star star star

Alphawindman IVL Las Vegas, NV

I've had no problems at all with the service and I am very happy

8 months ago

Reply from Sunnova

Hi Alphawindman IVL, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

star star star star star

Devon Maple Tucson, AZ

Easy installation, a long process but they make sure its done right.

8 months ago

Reply from Sunnova

Thanks for reaching out to us, Devon Maple . Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 26th, 2023

star star star star star

Grayson Sharp Davenport, FL

No pushy questions, I like getting billed as an email instead of snail mail.

9 months ago

Reply from Sunnova

Hello Grayson Sharp, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

star star star star star

Charmaine Shimizu Las Vegas, NV

Savings, savings, savings each month since I signed the agreement with Sunnova!

9 months ago

Reply from Sunnova

Charmaine Shimizu, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Dec. 14th, 2023

star star star star star

h0llyw00d 702 Las Vegas, NV

They are a great Companyand and team. They really do a great job

9 months ago

Reply from Sunnova

Hi h0llywood 702, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Dec. 8th, 2023

star star star star star_border

Billy Worcester, MA

Friendly and honest. Jake was very good at explaining Solar and how I would save money

10 months ago

Reply from Sunnova

Greetings Billy, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 9th, 2023

star star star star star

Shane Hyman

Ryan S is the man and so is Sunnova Energy. I get down with Sunnova

11 months ago Edited December 22, 2023

Reply from Sunnova

Thank you, Shane! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

JUAN A PADILLA

even though it is taking a big awhile...they are really on top of it

11 months ago Edited December 15, 2023

Reply from Sunnova

Hello JUAN A PADILLA thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Dec. 16th, 2023

star star star star star

Peter Fucci Medford, NJ

System was setup quickly and now it saves us hundreds of dollars monthly.

11 months ago

Reply from Sunnova

Thank you, Peter Fucci, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Sep. 26th, 2023

star star star star star

Eileen Bassett

I don't dislike anything. the folks that installed the panels on my rooftree very nice and polite

5 months ago

Reply from Sunnova

Hello, Eileen Bassett. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Rooftree!

Mar. 26th, 2024

star star star star star

Alvin Hong Valencia, CA

Simply, great service and truly helps bring down utility costs for electricity !

1 year ago

Reply from Sunnova

Hi Alvin Hong! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 19th, 2023

star star star star star_border

Felipe Febo

Sunnova need to improve in relation to warranty, it did not properly respond to the client complains

1 year ago

Reply from Sunnova

Thank you for bringing this to our attention Felipe. We are so sorry to hear about your experience. This does not represent the values of Sunnova. We would love the opportunity to look into this. You can chat with us through your MySunnova portal. Thank you for your patience.

Sep. 15th, 2023

star star star star_border star_border

Pablo Rivera Jiménez

I like that they answer quick to a system malfunction, but the offer me an update service that never happened or at least a reasonable offer

1 year ago

Reply from Sunnova

Thank you for bringing this to our attention, Pablo. We are so sorry to hear about your experience. We would love the opportunity to look into this. You can chat with us through your MySunnova portal. Thank you for your patience.

Sep. 15th, 2023

star star star star star

Elba Rivera

The service is great and they are always willing to try to fix any problems you may have.

1 year ago Edited September 15, 2023

Reply from Sunnova

Thank you, Elba We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

star star star star star

Charles D Lee San Diego, CA

No problems with their system or support. I only have a storage battery from them.

1 year ago

Reply from Sunnova

Hello, Charles D Lee. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Sep. 14th, 2023

star star star star star

Yessenia Rivas

Haven't had issues with the system, always having power and battery is working well.

1 year ago Edited September 26, 2023

Reply from Sunnova

Hello Yessenia Rivas, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 13th, 2023

star star star star star

John Riley Centerville, MA

The customer service was friendly. they helped me save money and it was effortless.

1 year ago

Reply from Sunnova

Hi John! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 5th, 2023

star star star star star

Jerilyn Kronstadt Cementon, PA

Only been working with company a short time but have they been very informative at each step

1 year ago

Reply from Sunnova

Thank you, Jerilyn Kronstadt! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 1st, 2023

star star star star star

Jose Alberto Apopka, FL

I had a good experience with Sunnova, the person who attended me explains everything

1 year ago

Reply from Sunnova

Hello Jose, we are so happy to hear that your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *VD*

May. 25th, 2023

Sunnova Reviews