star star star star star

Dennis Russell

I love the design of my solar panels and they are operating at peak performance.

5 months ago

Reply from Sunnova

Hello Dennis! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Drazen Bjelica

Sunnova is the best solar company because it has great prices and effective customer service!

6 months ago Edited June 5, 2024

Reply from Sunnova

Thank you for sharing your positive feedback, Drazen Bjelica! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jun. 6th, 2024

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Déjà vu

I don’t have any complaints so far my questions and return phone calls have been really good

6 months ago

Reply from Sunnova

Hi Déjà vu Vu, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 22nd, 2024

star star star star star

Barrie Lindenmuth

Liked sales person for the solar system and was impressed with the speed of the installation

6 months ago

Reply from Sunnova

Hi Barrie Lindenmuth! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Gail

Always great customer service, no issues with system. Major electricity savings year after year.

6 months ago

Reply from Sunnova

Thank you, Gail! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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oscar ramos

Very serviceable and reliable. I have been with this company for over a year now.

6 months ago

Reply from Sunnova

Thank you, Oscar Ramos! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

star star star star star

Suberita Harrison-Smith

Sunnova helped me from beginning to finish. They answered all my questions and concerns

6 months ago Edited June 5, 2024

Reply from Sunnova

Hi Suberita Harrison-Smith! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

star star star star star

Angel Almodovar

The transparency. Everything is as I was told it would be. No surprises or additional costs

6 months ago

Reply from Sunnova

Thank you, Angel Almodovar! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Ryan Dunn

Excellent and knowledgeable sales and service contractors. Can't beat the savings either.

6 months ago

Reply from Sunnova

Hello Ryan Dunn, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

star star star star star

Sarmenjan Vartan

The process for installation and everything were so fast and easy … Thank You Sunova

6 months ago

Reply from Sunnova

Hi Sarmenjan Varta! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

star star star star star

Lois Kingman, AZ

Great Company, no problems. All questions are answered with polite employees & that's a treat!

6 months ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 20th, 2024

star star star star star

Cindy Freeland Mohrsville, PA

Great company. No complaints with the installation. Everything as is as promised.

6 months ago

Reply from Sunnova

Hello Cindy! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 20th, 2024

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Victor Marrufo

Tech was very knowledgeable and answered all my questions. Went above what I expected.

6 months ago

Reply from Sunnova

Hello Victor Marrufo, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 13th, 2024

star star star star star

Sylvia Bangura Philadelphia, PA

Smooth and easy transition to solar, customer service very helpful and informative.

6 months ago

Reply from Sunnova

Thank you for your positive feedback, Sylvia ! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 11th, 2024

star star star star star

Cristina Pena

Great customer service! They kept me informed from the beginning to the end of the process.

6 months ago

Reply from Sunnova

Hello Cristina, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Feb. 29th, 2024

star star star star star

Nick Darchik

Total transparent operation A very nice feeling getting a bill for grid usage of $13.85 per Mo.

6 months ago Edited June 28, 2024

Reply from Sunnova

Hello Nick Darchik, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Feb. 22nd, 2024

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Williams Phoenix, AZ

Lack of communication and visibility. Website timelines not updated and rarely received updates regarding project, changes to timelines, approval failures, etc.

7 months ago

Reply from Sunnova

Greetings Williams, thank you for submitting your review. We take your feedback to heart and would like to extend our apologies for any inconvenience. Please write us at customerservice@sunnova.com with your system ID or phone number and we will gladly reach out to assist or clarify with any question or concern.

Feb. 15th, 2024

star star star star star

Abby Walborn Dauphin, PA

Great customer service by everyone from the salesperson to the installer, to the support team

7 months ago

Reply from Sunnova

Hello, Abby Walborn. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Feb. 13th, 2024

star star star star star

Danielle Mitchell Fort Myers, FL

Loved the way they let you know step by step how they was going on your project.

8 months ago

Reply from Sunnova

Congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 19th, 2024

star star star star star

Frank Sandlin St Louis, MO

No cost way to go solar. The install was very quick so far everything is working as it should.

8 months ago

Reply from Sunnova

Frank Sandlin, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Jan. 15th, 2024

star star star star star

Michelle Swarthmore, PA

Sunnova did all the work. They kept me in the loop on how everything was progressing

8 months ago

Reply from Sunnova

Hello Michelle, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 10th, 2024

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Bobby Bay Shore, NY

No complaints Ryan was very helpful the work was done thoroughly just waiting to see how it helps me in the future

8 months ago

Reply from Sunnova

Hello, Bobby. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Jan. 4th, 2024

star star star star star

Kimberly Hernandez

Awesome service and with the problems we have with electricity I'm PR Sunnova is our best choice

8 months ago

Reply from Sunnova

Hello Kimberly Hernandez, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Jan. 2nd, 2024

star star star star star

Rori Roberts

Aras was the reason I decided to do this because of her helping to make this change.

8 months ago

Reply from Sunnova

Hello Rori Roberts, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Jan. 2nd, 2024

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Verified Customer

star star star star star

PK Shrivastava Torrance, CA

Hassle free experience with Sunnova. There have been no outages or down time.

2 years ago

Reply from Sunnova

Thank you, PK Shrivastava! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *TP*

Jan. 18th, 2022

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Verified Customer

star star star star star

Judy L Becerra Fresno, CA

Always polite and professional. Prices are right for me,as I am only on SSI

2 years ago

Reply from Sunnova

Thank you for the kind words, Judy. Welcome to the Sunnova Family! ^JD

Nov. 8th, 2021

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Verified Customer

star star star star star

Kelly Ebelt Spring, TX

Very good and on top of my units providing me electricity to the fullest.

3 years ago

Reply from Sunnova

Thank you, Kelly! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DG*

Aug. 10th, 2021

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Verified Customer

star star star star star

Brian J McGowan Wrentham, MA

Easy billing, great installation service, zero issues with the solar panels

3 years ago

Reply from Sunnova

Thank you for sharing your story, Brian! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^vb

Aug. 3rd, 2021

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Verified Customer

star star star star star

Charles Colaresi Kensington, CT

Easy to work with. Took care of everything that had to be done.

3 years ago

Reply from Sunnova

Thank you for the note, Charles. Welcome to the Sunnova family! ^JD

Jul. 6th, 2021

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Verified Customer

star star star star star

marion van Den Boom Merced, CA

From commitment to solar power production every thing was smooth.

3 years ago

Reply from Sunnova

Marion, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Jul. 6th, 2021

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Verified Customer

star star star star star

Denise Ann Decosta Fairhaven, MA

They changed my fuse box to a circuit breaker unit for NO money..

3 years ago

Reply from Sunnova

Thank you for the note, Denise. Welcome to the Sunnova family! ^JD

Jul. 6th, 2021

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Verified Customer

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Alfred Aldan Saipan, MP

The customer service agents are very well informed. They will answer any questions I have

3 years ago

Reply from Sunnova

Thank you for the note, Alferd. Welcome to the Sunnova family! ^VB

Jun. 29th, 2021

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Verified Customer

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Mohanram Waterbury, CT

I have a bad service so I don't recommend no one else this company I am trying to do my roof and I'm calling you guys four the quote and if 2-week continue mistake

3 years ago

Reply from Sunnova

Hello Mohanram, thank you for reaching out. We are very sorry for the experience you have encountered, and we appreciate your patience. Can you please send us an email at resolutions@sunnova.com with your system ID and a phone number where we can reach you? We’ll look into this right away. Thank you. ^VB

Jun. 29th, 2021

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Verified Customer

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Cindy Dudas Tuckerton, NJ

So far we are saving money and we like the idea of using the sun as energy.

3 years ago

Reply from Sunnova

Thank you for the note, Cindy. Welcome to the Sunnova Family! ^JD

Jun. 22nd, 2021

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Verified Customer

star star star star star

LISA ZUSSMAN Egg Harbor Township, NJ

Your representative that helps me every month Lisa is wonderful

3 years ago

Reply from Sunnova

Thank you for the note, Lisa. Welcome to the Sunnova Family! ^JD

Jun. 22nd, 2021

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Verified Customer

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JAMES M GASKILL Selma, CA

They promised to has someone come out and clean the panels, since we've had them no one has ever showed up to clean them.

3 years ago

Reply from Sunnova

Hello James, thank you for bringing this to our attention. One of of our agents will reach out to you directly to address this issue. Thank you. ^JD

Jun. 22nd, 2021

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Verified Customer

star star star star star

Sue Appler Hanover, PA

No problems with them and save money on electric bill each month and year

3 years ago

Reply from Sunnova

Thank you for the note, Sue. Welcome to the Sunnova family!^VB

May. 24th, 2021

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Verified Customer

star star star star star

Carol Hamden, CT

Just the best , everything is good , above my expectations

3 years ago

Reply from Sunnova

Thank you for sharing your story, Carol! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^vb

May. 24th, 2021

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Verified Customer

star star star star star

TJ Peters Coplay, PA

good service and much cheaper than having a regular electric bill

3 years ago

Reply from Sunnova

Hello TJ Peters, thank you for your feedback! Welcome to the Sunnova family.**MV

May. 18th, 2021

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Verified Customer

star star star star star

Ed Przydzial Naugatuck, CT

Extremely responsive and understanding.Easy to speak to someone.

3 years ago

Reply from Sunnova

Thank you for the review. Welcome to the Sunnova Family. ^JD

May. 17th, 2021

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Verified Customer

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Meraris Lopez

They are pretty responsive when I need something, great customer service.

3 years ago

Reply from Sunnova

Meraris, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

May. 17th, 2021

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Verified Customer

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Nora Merced, CA

Excellent installation and follow up and questions promptly answered!

3 years ago

Reply from Sunnova

Thank you, Nora! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family!**MC

Apr. 19th, 2021

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Verified Customer

star star star star star

David Krucek Bloomfield, CT

Great company for solar. Best thing I’ve done. Super easy process.

3 years ago Edited January 10, 2024

Reply from Sunnova

David, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Mar. 25th, 2021

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Verified Customer

star star star star star

Jonathan Mellett New Egypt, NJ

Great communication and not one negative experience throughout the process.

3 years ago

Reply from Sunnova

Thank you for the note, Jonathan. Welcome to the Sunnova family!^ JD

Mar. 10th, 2021

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Verified Customer

star star star star star

Daniel San Diego, CA

Great financing options, transparency, and efficient work tempo.

3 years ago

Reply from Sunnova

Daniel, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Feb. 9th, 2021

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Verified Customer

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Nora Whitman, MA

Pleasant and thorough to deal with. Kept informed on project with professional emails.

3 years ago

Reply from Sunnova

Thank you for the note, Nora. Welcome to the Sunnova family! ^JD

Feb. 9th, 2021

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Verified Customer

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Theresa

Very Professional and always were in touch for appointments

3 years ago

Reply from Sunnova

Thank You so much for the 5 stars!*MV

Dec. 10th, 2020

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Verified Customer

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Beth Phillips Millerstown, PA

Great product, knowledgeable and pleasant people to work with, good customer service.

4 years ago

Reply from Sunnova

Thank you for the note, Beth. Welcome to the Sunnova family!^JD

Jun. 22nd, 2020

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Verified Customer

star star star star star

Marilyn Cunningham-Williams San Diego, CA

The workers were on point in knowing what to do, they did a bumper job!!!

4 years ago

Reply from Sunnova

Thank you for the note, Marilyn. Welcome to the Sunnova Family!^JD

Jun. 16th, 2020

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Verified Customer

star star star star star

Carla Cicchi Placerville, CA

They are great, straightforward, and I am very happy being with them.

4 years ago

Reply from Sunnova

Thank you for the note, Carla. Welcome to the Sunnova Family!^JD

Jun. 16th, 2020

Sunnova Reviews