star star star star star

Esma Stefanovics

The process was very easy and the installation team was great.

4 months ago

Reply from Sunnova

Hi Esme, thank you for your message. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

May. 9th, 2024

star star star star star

Alfredo Leon

Very professional and insightful. From the first step to up and running.

4 months ago

Reply from Sunnova

Hello Alfredo, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 9th, 2024

star star star star star

Michael MacCreery

Promptness and attention to detail. Installer was efficient and courteous.

4 months ago

Reply from Sunnova

Hello Michael, We are happy to hear our services have been nothing but satisfactory. We appreciate your feedback, and should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

star star star star star

Tom Mcg

The company is very easy to work with no pressure and excellent products

4 months ago

Reply from Sunnova

Hello Tom, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

star star star star star

Don Massey

Fast, professional staff. Love the solar panels and battery backup.

4 months ago

Reply from Sunnova

Hello Don, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 2nd, 2024

star star star star star

Erica S Young

Sunnova has been amazing! Thanks for making the entire process easy for me

4 months ago

Reply from Sunnova

Hi Erica! Thank you for the positive feedback. We work hard to make sure you understand every part of our process. We're thrilled that your experience reflects our dedication. Welcome aboard!

Apr. 26th, 2024

star star star star star

Jose Pernia

Good service, good customer service and follow up after every part completed

4 months ago

Reply from Sunnova

Hi Jose. Our goal is to provide world-class customer service, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Apr. 26th, 2024

star star star star star_border

John Adams

Would like for the company to have done a better job of keeping me updated on the progress.

4 months ago

Reply from Sunnova

Thank you for reaching out to us, John. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. We apologize if it was not at the level it should be, however please know that we appreciate the submission of your review in order to better our customer service.

Apr. 26th, 2024

star star star star star

Ken

Prep and install all in one day. Everything clean when they left

5 months ago

Reply from Sunnova

Hi Ken, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, and we are so happy to hear your experience reflected what we strive for. Thank you for choosing Sunnova!

Apr. 1st, 2024

star star star star star

frank ryan

Professional and friendly from start to finish. Extraordinarily helpful.

5 months ago

Reply from Sunnova

Hi Frank, thanks for the positive feedback. Know that we're here to support you every step of the way, and we are so happy to hear your experience reflects our goal is to provide world-class customer service.

Apr. 1st, 2024

star star star_border star_border star_border

dpavo

No communication, had no idea what was going on. They never paid the company and didnt send us any paperwork about billing so I'm very unhappy.

5 months ago

Reply from Sunnova

Hi dpavo, We appreciate your additional feedback. We are committed to providing the best customer service possible and take your concerns seriously. Could you provide your system ID and name to customerservice@sunnova.com so we can address your concerns?

Mar. 30th, 2024

star star star star star

jose passalacqua

Very good company with fast response with warranty and service

5 months ago

Reply from Sunnova

Hi jose passalacqua, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

star star star star star

Jesse Marrero

The customer service and surveyors are very good at their jobs.

5 months ago

Reply from Sunnova

Hello, Jose. We appreciate your review and are happy to hear that you received excellent service and a positive experience.

Mar. 30th, 2024

star star star star star

Vernon Forrest

Great company they really care about the service they give to their customers

5 months ago

Reply from Sunnova

Hello, Vernon. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Mar. 30th, 2024

star star star star star

Idelfonso Class

Great product and company, recommend to all my friends and family.

5 months ago

Reply from Sunnova

Hello, Idelfonso. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy to hear you have had a positive experience. Thank you for your recommendations. You may refer your friends and family through the portal for an incentive on behalf of Sunnova!

Mar. 30th, 2024

star star star star star

yaakov miller

will my sales rep frank s., u wont be steered wrong. he will always try to help

5 months ago

Reply from Sunnova

Hello, Yaakov. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Frank S!

Mar. 30th, 2024

star star star star star

Luis Colon

Excellent company. Great services and top of the line products.

5 months ago

Reply from Sunnova

Hi Luis we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

star star star star star

ADRIAN DARRINGTON GRANT

I am very impressed with the service that the company offered.

5 months ago

Reply from Sunnova

Hello, Adrian. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 30th, 2024

star star star star star

Otniel Ruiz Pierluissi

Excellent service overall. The solar sistems give overall confidence

5 months ago

Reply from Sunnova

Hello Otniel, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

star star star star star

Carolyn Alston

For the most part, they kept me informed of each step which was great!!!

5 months ago

Reply from Sunnova

We value your view, Carolyn. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 30th, 2024

star star star star star

Tomtom 24

Very good customer service very prompt. I am very happy with these guys.

5 months ago

Reply from Sunnova

Hello, Tom. We appreciate your review and are happy to hear that you received excellent service and a positive experience from our team!

Mar. 30th, 2024

star star star star star

Tom&Tanya Cruz

We are happy to invest in solar power, which Sunnova definitely delivers!

5 months ago

Reply from Sunnova

Thank you, Tom&Tanya Cruz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

star star star star star

Robert Swinge r

customer service was a little lacking when I contacted them.

3 months ago

Reply from Sunnova

Hello Robert. Thank you for giving us the opportunity to serve you better. We look forward to helping you with your future concerns. Thank you kindly!

Jun. 27th, 2024

star star star star star

Robert Leonard Wilson

Looked at several solar companies and decided Sunnova was the best.

3 months ago

Reply from Sunnova

Hello Robert. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

star star star star star

Roger Judson

The are very quick to respond. They come out as needed in a short time

3 months ago

Reply from Sunnova

Hello Roger! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

star star star star star

Tito Martinez

It is a great company to work with. The installation was phenomenal!

3 months ago Edited June 5, 2024

Reply from Sunnova

Hello Tito. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

star star star star star

Antonio “Toñito” Alvarez

Excellent company. The experience with their services is very good.

3 months ago

Reply from Sunnova

Hello Antonio. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

TRACI POORMAN

We have been with Sunnove for almost a year , and they have been really nice.

3 months ago

Reply from Sunnova

Hello Traci! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

star star star star star

Johnny Moreno

Sunnove is great. Glad I purchased panels. I save a lot per month.

3 months ago

Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 17th, 2024

star star star star star

Brandy Bogert

The customer service is great, and I truly recommend them to anyone interested in going solar.

5 months ago

Reply from Sunnova

Hello Brandy Bogert, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 26th, 2024

star star star star star

Federico Fernandez

Provide backup power in case of emergency. No problem during my ownership in almost two years.

5 months ago

Reply from Sunnova

Hello Federico, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

star star star star star

Ben Campbell

Very professional and courteous organization. They do good work and treat you well.

5 months ago

Reply from Sunnova

Hi Ben. Thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 26th, 2024

star star star star star

Ralph Smith

I liked everything Josh had to say. Can't wait to have my solar installed and start saving money

5 months ago

Reply from Sunnova

Hello, Bruce. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Josh!

Mar. 30th, 2024

star star star star star

Anthony Leone

5 months ago Edited June 5, 2024

Reply from Sunnova

Hello Anthony Leone, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Aug. 4th, 2023

star star star star star

Ahna Fulmer

We have worked with Sunnova twice and plan to work with them when we build as well.

5 months ago

Reply from Sunnova

Dear Ahna Fulmer, Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

star star star star star

Aaron Smith

Our sales rep, Jalen is the best! He explains everything so clearly! Highly recommend!

5 months ago

Reply from Sunnova

Thank you, Aaron Smith, for taking the time to write us a kind review. Glad to hear that Jalen delivered great service and answered all of your questions. Enjoy your new solar system.

Mar. 22nd, 2024

star star star star star

Mauricio Alquezada

Great customer service. I recommend Sunnova 100% . I've never been disappointed.

5 months ago

Reply from Sunnova

Thank you, Mauricio Alquezada! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 22nd, 2024

star star star star star

Cheryl Leonard

My system was installed in one day. I've had absolutely no issues and I'm definitely saving money.

5 months ago

Reply from Sunnova

Hello Cheryl Leonard, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 22nd, 2024

star star star star star

Michael Hogan

Quiet and assured electricity. Just live your life and it’s there for you always!

5 months ago

Reply from Sunnova

Hi Michael Hogan. we appreciate your positive feedback and review.

Mar. 22nd, 2024

star star star star star

roderick sagucio

Great and satisfying. Solar panels are great help to the environment and to my home

5 months ago

Reply from Sunnova

Hello roderick sagucio, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 22nd, 2024

star star star star star

NOEMI OTERO

For the past 6+ years Sunnova has provided consistently economical and quality service.

5 months ago

Reply from Sunnova

We appreciate your review, NOEMI OTERO. We aim to ensure you comprehend each step of our procedure completely. Your comments and participation are crucial in enabling us to provide energy-saving solutions to more homes. We appreciate your support!

Mar. 22nd, 2024

star star star star star

Alex Rodriguez Rivera

Best company to finance your solar system with. Best customer service by far...

5 months ago

Reply from Sunnova

Hi, Alex Rodriguez Rivera. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

star star star star star

Susie mauga

Easy to talk to ! Very clear understand on what we are getting! ! Great overall service

5 months ago

Reply from Sunnova

Hello, Susie mauga. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Mar. 22nd, 2024

star star star star star

Brent Ouellette

Great experience! Great Tech! Very cool having the latest in equipment and efficiency.

5 months ago

Reply from Sunnova

Hi Brent Ouellette, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 22nd, 2024

star star star star star

kat shaefer

I enjoyed the way they were nice and sweet and explaining more to offer to lower the electric bill

5 months ago

Reply from Sunnova

Hello Kat! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. Thank you for choosing Sunnova!

Mar. 22nd, 2024

star star star star star

Frank Byers

So far everything is going well. System seems to be producing electricity as planned.

5 months ago Edited June 5, 2024

Reply from Sunnova

Hi Frank, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

star star star star star

Isaac Alvarez

It was a breeze getting approve and having our solar installed. Excellent work and service!

5 months ago

Reply from Sunnova

Hello Isaac, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

star star star star star

Watson Joseph

SUNNOVA is great, I appreciate that everytime I call them they are very helpful!

5 months ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™.Thank you for choosing Sunnova!

Mar. 22nd, 2024

star star star star star

Mayra Fernández

I like so much sunova. They bring a good assistance and attention to resolve problems.

5 months ago

Reply from Sunnova

Mayra, thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 22nd, 2024

star star star star star

Dave Miller

So far so good getting panels put on in 2 days . Everything to this point has been great.

5 months ago

Reply from Sunnova

Dave, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

Sunnova Reviews