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Sunnova Reviews

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9.7

Overall Score

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Jerry Reynolds Tampa, FL

Very little communication from the start. I hope my system is doing what it is supposed to but no analysis from anyone so far. Not sure when my first payment is due and how much to r pect from TECO. Ruben A from Protec said that my deficit balance with Teco because of my levelized payment would be taken care of and he promised a $250 Visa for being a senior and another $250 Visa for being a veteran. I’ve tried to contact him about this but no luck!!

11 months ago

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Reply from Sunnova

Hi Jerry Reynolds, Thank you for your feedback; it's invaluable to us in improving our services. We sincerely apologize for any inconvenience caused. Please contact us at customerservice@sunnova.com. We would love to address your concerns.We appreciate your understanding and patience and are eager to help ensure you have a positive experience with us.

Oct. 12th, 2023

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Kathleen Knochel Pittsburgh, PA

We have just gone online with our new solar panels. Things are beginning to payoff. Everything from the beginning has been seamless. Our salesman Garrett was exceptional. Explained everything in great detail. The support staff handled all the paperwork and the installers were also very good. Glad we went with the Sunnova group.

11 months ago

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Reply from Sunnova

Thank you, Kathleen! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Scott

From the first call, to the appointment with Allison, to the site evaluation, to the installation, to the activation, everything promised was delivered. Our system is up and running and producing more than we’re consuming. We are extremely satisfied and will refer others to Sunnova.

11 months ago

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Reply from Sunnova

Greetings, Scott, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 5th, 2023

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Bert Labrador

Technicians promptly arrived at all scheduled appointments. Every step taken during installation was relayed to the homeowner (me). So far, everything is running smoothly since my solar activation a month ago, and I do not anticipate any issues.

11 months ago

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Reply from Sunnova

Hello Bert Labrador ,welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Oct. 4th, 2023

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Waleska Bolzan Orlando, FL

I didn't like the fact that at the time of installation I was charged fifteen hundred dollars for some part that was supposedly not included in my contract. I thought it was bad faith and thought about canceling everything. The person who charged me said he would pay out of his own pocket. I didn't understand what happened and I didn't like it. I also didn't like the fact that one of the installers used my bathroom. He used it and left the toilet all dirty.

11 months ago

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Reply from Sunnova

Hello Waleska Bolzan, and Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Oct. 4th, 2023

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Laura Hershey Mesa, AZ

Sam was very professional and helpful. He took time to explain all aspects. Elsie responded quickly to all text messages and kept me up to date on the process. Everything went smoothly considering city and electric involved. Have not received first bill to see savings, but very happy with service to date.

11 months ago

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Reply from Sunnova

Thank you, Laura! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 3rd, 2023

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Lis Martin Wernersville, PA

We love the solar panels. Set up was great except the guy smoking while up on the roof or on our property. Rest of the guys were awesome. They did not inform PP&L they were ready to start. So we ended up paying another whole month to PP&L which stinks. They did not inform us that there was a problem connecting until we called then all of a sudden we got all these emails about a problem. That’s not ok. Anyone working on the project was very professional and nice but the one smoker. These little things were not ok

11 months ago

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Reply from Sunnova

Thank you Lis for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Oct. 2nd, 2023

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Peggy Ford Dallas, TX

This my first experience with sun nova but I believe I’m paying too much for my panels. I don’t work I was wanting them because I was told they were free and my bill would be less but I’ve had to get help from Texas bill help.. I have never use them in the past, 😩

11 months ago

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Reply from Sunnova

Thank you, Peggy, for bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. If you have any additional concerns or questions, please contact us at customerservice@sunnova.com. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Sep. 26th, 2023

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Robin Wilvers Phoenix, AZ

This company had the Solar panels installed in less than 3 hours! The lady behind me said they are the most Beautiful panels she has ever seen! The Customer Service Team is just Outstanding! They keep you updated on what’s happening next. Plus, they are all so friendly!

11 months ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Robin! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Cheryl Manaraze Chandler, AZ

So far I have been very pleased with Sunnova.. The process was completed exactly when they said it would be done. What I like the most is you can see on their app how much energy you are producing and using on a daily , weekly and monthly.

11 months ago

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Reply from Sunnova

Thank you, Cheryl! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Wady Hernandez White Plains, NY

At 1st I was spectacle about getting solar panels with any company. Did my research and decided to go with Sunnova. But within time its been a worry free money saving decision I've made. And yes! I will use them.again if I move to another home no questions asked.

11 months ago

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Reply from Sunnova

Thank you, Wady! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Tomas Concepcion

Since the beginning of the installation process of my home’s photovoltaic system to the present time, I am extremely pleased with how my system is operating. I would 100% recommend Sunnova to friends and family interested in having their own photovoltaic system installed.

11 months ago

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Reply from Sunnova

Thank you, Tomas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Rudy Krantz Moreno Valley, CA

The installation was fast clean and no issues with the roof at all the price quoted was reasonable. We also had a upgraded air conditioner and electrical panel . I also recommend Sun Run to my neighbor and a friend who both had their systems installed and I got a little bonus for referring them, great company thank you.

11 months ago

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Reply from Sunnova

Thank you, Rudy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Larry Forst Oakland, CA

Senova has been a great company to work with for my solar needs. They are constantly monitoring my system to let me know if it is operating at a great rate or if there is any issues that may have come up during the month their follow up is in impeccable.

11 months ago

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Reply from Sunnova

Thank you, Larry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Rodney Mcsweeney Whittier, CA

Did my homework on solar an these guys were on top . Now I know why . The installation was fast an the guys very professional and just knew what they were doing answered any and all my questions. Service people are great . Get some of this ! You will not be sorry

11 months ago

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Reply from Sunnova

Hello Rodney Mcsweeney ,a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Sep. 26th, 2023

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Barry Sousa Goffstown, NH

we liked everything from Matt the project coordinator to the roofing company and solar panel installers to Jordan and Jamie the construction and solar coordinators who all kept us informed of the schedule changes because of the weather and times the installers would be at our home it was all superior coordination we couldnt be happier !!!!

11 months ago

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Reply from Sunnova

Thank you, Barry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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David Kozubal Dallas, PA

Everyone was very professional and went about the installation with no problems. They explained everything in detail prior to the installation. Whenever we had a question there was always someone there to give us a detailed answer. I would highly recommend Sunnova to anyone.

11 months ago

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Reply from Sunnova

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Dave Ellis Queens, NY

Steve was great to work with on our solar project and if we had a concern he was able to answer it or get us an answer without a problem!! Everyone else we spoke with was very knowledgeable about things going on and scheduling was great!!

11 months ago

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Reply from Sunnova

Thank you, Dave! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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William Domenech Alpharetta, GA

Very respectable and responsible. Answered all of my questions and cleared up all of the doubts that I had quickly and clearly. They delivered the equipment when they said that they would and the delivery crew was very helpful and accommodating to my requests regarding where to put the equipment.

11 months ago

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Reply from Sunnova

Thank you, William! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Susan Jeffries Carlsbad, CA

sunnova let me know my inverter wasn't operating via email. They sent me a new one, to be installed by someone they ise. All at no cost to me as I was still under warranty. It took 6-weeks without solar and about $600. in money I owed to my electric company (SDGE). How I missed it while it was out!!!

11 months ago

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Reply from Sunnova

Thank you, Susan, for taking the time to write us a kind review. Glad to hear we could address your concerns. We appreciate your support!

Sep. 25th, 2023

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Al Fenwick

Salesman did an excellent job going over our options. He explained everything so we understood and could make informed decisions. He also checked on the installation, and once we were up and running, to make sure we had the app working.

11 months ago

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Reply from Sunnova

Greetings, ,Al Fenwick, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 25th, 2023

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Faith Chavez

Once they arrived they were very through and nice. Installation went smoothly.

1 month ago

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Reply from Sunnova

Hello Faith. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 15th, 2024

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Thomas curzio

Very kind and helpful. Very happy to have a new roof and solar panels.

1 month ago

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Reply from Sunnova

Thank you, Thomas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 6th, 2024

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Calvin Prince

All the steps needed to get the solar were done in a timely manner.

1 month ago

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Reply from Sunnova

Hi Calvin, thank you for your 5-star rating! We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Aug. 5th, 2024

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Gustavo Torres

Grate company. There are very good in service and monitoring the siate

1 month ago

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Reply from Sunnova

Hello Gustavo, thank you for your message. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Aug. 5th, 2024

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Tony Scacca

Excellent service and installation. Customer service very helpful

1 month ago

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Reply from Sunnova

Hello Tony. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 5th, 2024

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Barb Sokolowski

My roof leaked the first rain after installation. It still leaks. There are very poor at communication. They don’t get back to you. They ignore your calls.

1 month ago

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Reply from Sunnova

Hello Barb, we thank you for bringing this to our attention. We are working on resolving these issues for you. We do apologize for any inconvenience and do thank you for speaking with us today.

Aug. 2nd, 2024

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Teresa

They were very professional in dealing with the repair of my system

1 month ago

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Reply from Sunnova

Thank you, Teresa! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 2nd, 2024

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Suo Gumbus

Spoke with Chris J. who provided outstanding help with our issue.

1 month ago

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Reply from Sunnova

Hello Suo. Thank you for your positive feedback regarding our customer service! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Aug. 2nd, 2024

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Glenda C. Bell

From sales to installation I was informed every step of the way. I’m truly happy with my system.

1 month ago

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Reply from Sunnova

Hi Glenda, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jul. 30th, 2024

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Ed Howell

Great clean install. Very professional installers. Quick and efficient.

1 month ago

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Reply from Sunnova

Hi Ed, thank you for your message. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We appreciate the positive feedback.

Jul. 30th, 2024

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Curt Macias

Overall, very happy with my set up and their customer service is great

1 month ago

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Reply from Sunnova

Thank you, Curt Macias! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 24th, 2024

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Sunny days

When I was approached to have a system installed, the salesman and the follow up team were very informative and thorough. The installation was accomplished quickly and the team cleaned everything up and left the property clean. I have recommended Sunnova to all of my friends and acquaintances .

5 months ago

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Reply from Sunnova

Sunny days, our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

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Lucille Rockett Fall River, MA

When I was first interested in solar panels years ago, Trinity Solar was working in the neighborhood and they were connected with Sunnova and that’s how I was introduced to Sunnova. I thought they were going to put them on my house but I have a four stone garage and that seem to be the better place for it and I was thrilled that that’s where it, Sunova wanted to put them. I have never had any problem with their work that they couldn’t handle almost immediately and I’ve had lots of free electric bills over the years.

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Lucille! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 14th, 2023

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Merle Sharar

Well where to start, the guys who did the install were very very respectful with my property and did a very good job on install and clean up did not leave any mess behind at all, and the next thing is the salesman "TYLER M" is hands down the best salesman i ever dealt with i wish he could be the salesman for everything i want to buy he is the best i could go on and on about him but i will stop and if anyone ever wants solar i WILL recommend him for sure

1 year ago Edited February 27, 2024

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Reply from Sunnova

Thank you, Merle! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Daniel Osuna Lone Oak, TX

I have purchased solar panels and a battery back-up system from Sunnova. The process has been extremely smooth and I appreciate the constant inspections and follow up site visits. We had an issue with one of the batteries and and they figured out the problem before I knew it was a problem. The battery was replaced quickly. I would definitely recommend Sunnova!

1 year ago

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Reply from Sunnova

Hello Daniel, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Sep. 14th, 2023

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Duane Orloske

Our experience with Sunova was wonderful and seamless. Other than signing the contract we did not have to do anything, including arranging of the financing at rates that made it fell like a gift rather than an expense.. The crew that installed the system were extremely professional and quick. The installation was neat and attractive. We are very pleased with the reductions in our electric bills, especially in the summer. We only wish they did business in Vermont so we could use them to install solar on our cabin.

1 year ago

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Reply from Sunnova

Hello, Duane Orsloske, We're absolutely delighted to hear about your wonderful and seamless experience with us. It's fantastic that you found the financing rates so favorable. We're equally thrilled to hear that our installation crew was professional, efficient, and left you with a neat and attractive installation. Thank you for choosing Sunnova!

Sep. 14th, 2023

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Michelle Gregoire Auburn, MA

Doing a great job however I’m a little perplexed as to why no one has contacted us about coming out to the house to explain how the system works and what we need to do if there is a problem with our system and what happens when we don’t have sun for a long period of time or what happens when we have a power outage? There are lots of questions that need answered that I know other users have told me they didn’t get answers for as well and I think that Sunnova who takes over once the panels go love, need to make a home visit to discuss these types of things with the homeowners. I am in the process of trying to reach out to them now to set up an apt tongonpcer these things.

1 year ago Edited September 26, 2023

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Reply from Sunnova

Hi Michelle! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Carrie Huang San Jose, CA

Under PPA, I do not have to worry about too much hardware-related maintenance but just general cleaning which I do not mind since I have my own solar panels. I work in the semiconductor industry and I know that all the battery/inverter/solar panel materials deteriorate gradually, having professional teams to take care of the delicate build is worth the money.

1 year ago

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Reply from Sunnova

Hi Carrie! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Joseph Boison

Today is one month since my solar installation and, like clockwork, I received my first bill from Sunnova. They are part of the seamless operation put together by the folks at Lumina Solar. The experience has been seamless and thoroughly professional. As the entity handling the financial aspect of the project, Sunnova would fare, and I’m happy to report that they came through with flying colors, just like Lumina and Enphase. The experience has been positive all around. Sunnova sent a simple bill breaking down the key elements so I could understand. I am happy to recommend them anytime.

1 year ago

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Reply from Sunnova

Thanks for reaching out to us, Joseph Boison. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 12th, 2023

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Ron Murphy AR

The company was very proactive in contacting me even though I did not notice the emails at first (because of multiple companies involved). One I responded, I got a quick appointment at my convenience. The tech, Jesus, went above and beyond to try to get my Mobile app to talk to the solar Gateway after the fix. He stayed online with Tesla for 45 minutes waiting to get connected. Although we didn't get it solved, it later turned out to be that I needed to update the app. The tech was also very knowledgeable and respectful. The repair itself worked, and I am very satisfied at this point.

1 year ago

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Reply from Sunnova

Greetings Ron Murphy , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 8th, 2023

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Robert Miller Oakland, CA

Sunnova was installing solar panels in my neighborhood and stopped by my house and spoke to me. The sales people were knowledgeable and not aggressive. After we agreed to have the panels installed the installers came out and were fast and finished the project in about 2 days without any incident. The follow up from the customer service department kept me informed on where the project was at all times and the follow up with any questions was fast. I was very satisfied with doing business with sunnova and look forward to being a customer for years to come.

1 year ago

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Reply from Sunnova

Hello, Robert Miller. We value your positive feedback. We're dedicated to offering the finest customer service possible, so we're happy you had such a smooth and effortless experience!

Sep. 7th, 2023

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Mark Brown Phoenix, AZ

The service tech was knowledgeable, friendly and helpful. The work performed was not a slap-dash job but done well. The scheduling did get moved, and if the system had been out at the time I would have been irate, but it wasn't out, and their movement was days in advance, not after just ghosting the original date. In total, they were professional, which is a minor miracle these days.

1 year ago

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Reply from Sunnova

Thanks for reaching out to us, Mark Brown. Our commitment is to help ensure you have a clear, friendly, and helful understanding of every step in our process; it's fantastic to hear that your experience aligns with our commitment. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Aug. 22nd, 2023

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Tim Viltz Ossining, NY

The system is running quite well and the installers did a great job. I'm a little annoyed about two things. The hiccup that prolonged the activation period by about two months could've been communicated to me before I had to go calling Con Edison and have them explain the delay was on the solar company's end. The other thing is the fact that I was told micro inverters were not a problem even though the typical install involves a central inverter. Well, I expressed micro inverters were my preference but come game day I'm now saddled with a central inverter. Not the end of the world but I'm wondering when the inverter fails, and it ought to at some point, how long my entire system is going to be down for before a repair can occur. We'll see, I guess. For now I'm happy with the system despite these complaints.

1 year ago Edited August 16, 2023

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Reply from Sunnova

Hi Tim Viltz, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We're genuinely excited to have you join us. The concerns you have for the inverter is understandable and we would like to advise you that should there be an issue, we will resolve it as promptly as possible. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 16th, 2023

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Mary Ann Shafer Mechanicsburg, PA

Process went quite smoothly and in record time. Installers were courteous and knowledgeable about services they were providing. When finished the crew cleaned up and thanked us for going solar. From beginning to end the office and sales team were just as efficient and helpful in introducing solar energy to our family. I have recommended your company to some of my neighbors. Thanks to your entire team for helping us transition to solar energy.

1 year ago

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Reply from Sunnova

Hello Mary Ann Shafer, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Aug. 15th, 2023

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Chef Cat A 2 Z Living Well Solutions White Plains, NY

Despite the world erupting with Solar concepts there are not many companies actually working on servicing the systems. Sunnova was recommended under warranty to us by Generac, and has been the only reliable company that has serviced our units and achieved actionable results. However, do note, their out of country customer service helpline has been very spotty and not helpful in scheduling.

1 year ago

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Reply from Sunnova

Thanks for reaching out to us, Chef Cat A 2 Z Living Well Solutions. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Jul. 18th, 2023

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AGP Bock Asheville, NC

I worked with 3 different representatives. The lead, Marquis, his assistant Jared, and a female telephone customer service representative. Both reps at my door we're curtious and friendly. Thet did thier best to explain the situation and ensured I felt comfortable and informed. Dealing with the phone rep was about as helpful as screaming at a dumpster fire 🔥. She undermined the reps and insulted me more than once. She actively spent more time ignoring her responsibilities or placing blame on anyone else. She was the worst part of my experience and I hope to never deal with her again. A customer is a customer and if she can't be composed on the phone, she should consider a profession that highlights a different set of her skills.

1 year ago

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Reply from Sunnova

Thank you for reaching out and bringing this matter to our attention, AGP Bock. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Jul. 17th, 2023

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Philip Cisco Hesperia, CA

Everything they told me about how they will save me money on electric was true. They looked at my year consumption power. What I lease the panels for and what I would pay my electric company are close but when they raise rates I will be protected. Now Sunnova does a 1.5 percent increase a year. Still, I think I come out better. I want to know at the end of my electric company year when I settle my bill will I get that money back? If I do it would cover Solar bill and I will be getting electric for free.

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Phillip Cisco! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jun. 30th, 2023

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Frank Bartol

I was a contractor for 40 plus years and are accustomed to hiring subcontractors. Solar is a tough field. My experience is that there are many sellers that are inexperienced and don't have the necessary training or customer focus. Sunnova did the best in a tough field. Our sales person, Nigel, was personable, responded to questions, followed up and kept all appointments. One other guy said he would not come out until we cut our big maple trees down. I asked another guy for panel specifications and he sent me a picture. I guess he didn't know what specifications are. One or two didn't answer phone calls. They can use Google to look at your house and decide to return your call or not. My advice to them is if you don't show up it is guaranteed you won't get a contract. My advice to you is be sure to meet with Sunnova. We're happy with the work, contract and performance.

1 year ago

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Reply from Sunnova

Hello Frank Bartol, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 13th, 2023

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AL Biggs Glassboro, NJ

I was introduced to Sunnova through Evelyn L. I had purchased a system through her when she worked at Tesla. I wanted to increase my system and I called Evelyn at which time she was now working for Sunnova. We met and she explained the saving I would receive by adding to my current system. She was right and I am extremely happy with the system and Evelyn's expertise.

1 year ago

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Reply from Sunnova

Hi Al Biggs! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023