ADT Solar: Read 1,443 User Reviews From Real Homeowners

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Verified Customer

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Barry Goldstein Deer Park, TX

Gage the salesperson provided amazing service and educated me throughout the process

2 years ago

Reply from ADT Solar

Hello Barry,
Thank you for taking time to leave us a review. I am very glad to see you have had a 5 star experience! If there is ever anything myself or anyone on the ADT solar team can do to help with your experience, please do not hesitate to let us know!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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Verified Customer

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Rosemary Gioia Chalmette, LA

Capable and reliable, though I am still waiting on one of my panels to be repaired.

2 years ago

Reply from ADT Solar

Hello Rosemary,
Thank you for taking time to leave us a review. I am very glad to see you have had a 5 star experience! If there is ever anything myself or anyone on the ADT solar team can do to help with your experience, please do not hesitate to let us know!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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Verified Customer

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Ann Semler Humble, TX

Cost and dependability. Due to buy back plan, I have not paid for electricity in six months.

2 years ago

Reply from ADT Solar

Hello Ann,
Thank you for the wonderful review. We are so happy that you chose us to help power your home. Don't hesitate to reach out if you ever need anything!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 22nd, 2022

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Verified Customer

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Justin Dinwiddie Sierra Vista, AZ

I asked to split my panels from front to back and they put it all on the front. Therefore I loose some of my time producing solar power.

2 years ago

Reply from ADT Solar

Hello Justin,
I am sorry to hear that your design was not what you were expecting. Typically our design team will do what they can to have as many of your panels as possible on your south facing roof. If that is not an option, they will do what they can to help ensure your system is efficient as possible producing as much as it can. If there is anything I can do to help with your ADT Solar experience, please do not hesitate to reach out to me directly!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 22nd, 2022

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Verified Customer

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Craig A Pazian Blum, TX

Good system Took longer than expected to get installed and took longer than expected to get repairs done

2 years ago

Reply from ADT Solar

Hi Craig,
I am sorry to hear things to longer than they should have to get fixed. If there is anything I can do to assist you at this point, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Verified Customer

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Donna Gaines Jonesboro, GA

I loved the way the assigned Representative/Project Manager kept us informed on the progress.

2 years ago

Reply from ADT Solar

Hello Donna,
That communication is so important! Especially when it is a product that is foreign to so many. Thanks for the wonderful review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Verified Customer

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CHRISTINA A PENNINGER Las Vegas, NV

I am able to monitor my panels and if I have any questions their customer service is top notch.

2 years ago

Reply from ADT Solar

Hello Christina,
I love reading your review. It is wonderful to see you have had very positive experiences working with our customer service team. We are here if you ever need us!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 24th, 2022

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Verified Customer

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Cheryl Dietrich Leigh, NE

They kept in touch as things were going. Due to the state of our country they did well.

2 years ago

Reply from ADT Solar

Hello Cheryl,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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Alexandra R Revell Mary Esther, FL

Great customer service, my 1st electric bill was $10.61 as compared to $268. a month.

2 years ago

Reply from ADT Solar

Hello Alexandra,
We love hearing about this awesome "savings stories." Talk about wonderful news! Thanks for the review and for choosing ADT Solar.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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Michael Parker Conway, AR

We like the solar panels. They are doing well for we have seen improvements in our bill

2 years ago

Reply from ADT Solar

Hello Michael,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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Chona Harris Alamogordo, NM

I called to report that one of the panels was not reporting and offline and 3 wks layers I still haven't received an update on when they will come to fix the issue.

2 years ago

Reply from ADT Solar

Hello Chona,
I am sorry to hear that you are having an issue with 1 panel. I have escalated this to our service team and we will work to get this taken care of for you right away. If there is anything else I can do to further assist you, please do not hesitate to reach out to me directly!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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David Sara Covington, LA

Tech still has not returned to complete the installation. Called sales to request service still no call backs over a month.

2 years ago

Reply from ADT Solar

Hello Mr. Sara,
I have escalated this to the leaders on our service team. They will be reaching out to you right away to help resolved.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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Michael Burke

Professional work and service. They back up their warranty in very reasonable time.

2 years ago

Reply from ADT Solar

Hello Michael,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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Alan

It took a long to get it set up but it went well and the people were courteous. We haven’t had any issues so far.

2 years ago

Reply from ADT Solar

Hi Alan,
Thanks for the review. I am sorry to hear it took a long time to complete the install but I am glad you had good interactions with our team.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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Amanda Yukon, OK

They're always available to answer questions and they're friendly. Installation was quick.

2 years ago

Reply from ADT Solar

Hello Amanda,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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Julian Macclenny, FL

There sellsman lies like a rug. Still waiting on his promises. He also kept prices hideen un till contract was signed. If i new it was 61.0000 i would ha e waited untill i was more financially alble

2 years ago

Reply from ADT Solar

Hello Julian,
I am very sorry to hear you had a poor experience with our sales rep. I would love to look into this and help you in anyway that I can. Assuming you would like for me to help, please send me a private message with your property address where you have looked into getting solar installed and your contact information. I will then reach out right away. I look forward to helping you out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Verified Customer

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Daniel Gonzalez Austin, TX

Greta customer service, very knowledgeable staff, very responsive to emails and phone calls.

2 years ago

Reply from ADT Solar

Hi Daniel,
I am glad that you have had awesome customer service from a very knowledgeable team. Thanks for the perfect review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Verified Customer

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Steven Cantonment, FL

Customer service always returned my calls. Very smooth painless and quick for the install.

2 years ago

Reply from ADT Solar

Hello Steven,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Verified Customer

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Betty York, SC

Even though we haven't had it very long, everything went fine. They are good company.

2 years ago

Reply from ADT Solar

Hello Betty,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Verified Customer

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Darren Mustang, OK

Quick, well organized and very timely and done within one day with American made materials.

2 years ago

Reply from ADT Solar

Hello Darren,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Verified Customer

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jerry crabtree Excelsior Springs, MO

every one i worked with seamed to know what they were doing and pleasant to work with

2 years ago

Reply from ADT Solar

Hi Jerry,
I am glad to read that you had a 5 star experience. Thank you for your review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Verified Customer

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Kenneth White Lithonia, GA

Fast instillation and start up. Good service when needed. Clean up very satisfactory.

2 years ago

Reply from ADT Solar

Hello Kenneth,
Thank you for the wonderful 5 star review. I am very happy to hear that things moved quickly for you and we left the house in better shape than we found it. Thank you for choosing Sunpro as your solar provider!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2022

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Verified Customer

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GERARD PAHL Nurillo, TX

Equipment and sales person were fine, but it just took them way too long to getting around to installing the panels.

2 years ago

Reply from ADT Solar

Hi Gerard,
I am glad to hear that you enjoyed the sales presentation and like the system equipment. Sorry we ran into hurdles that took longer to get the project completed than estimated. If there is ever anything I can do to further assist you I hope you won't hesitate to reach out.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Verified Customer

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Nicholas Stanko Dallas, TX

Great customer service is exceptional. Financing options and service package are excellent

2 years ago

Reply from ADT Solar

Hi Nicholas,
Thank you for the perfect 5 star review. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Verified Customer

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Regnault The Villages, FL

Great company, too long between the installations. Too bad my commercial left before the complete work was done

2 years ago

Reply from ADT Solar

Hello Regnault,
I am sorry to hear that there was too much time between visits to your home. If there is anything I can do to assist you at this time please reach out to me directly and let me know how I can help.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Verified Customer

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Grover Cullipher Tennessee Colony, TX

They were fast and promt,they got the job done very quick,they stay on top of things

2 years ago

Reply from ADT Solar

Hello Grover,
I am so glad you experienced a speedy timeline. Thank you for the great review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Verified Customer

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Ryan Bidyk Katy, TX

Install was done well and the electrician on site was very helpful and informative

2 years ago

Reply from ADT Solar

Hi Ryan,
I am glad to hear you are pleased with your installation experience. Thank you for the review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Verified Customer

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Theodore K. Cashel Alamogordo, NM

The ease of working it personnel prior to , during the final steps for activate. All very professional

2 years ago

Reply from ADT Solar

Hi Theodore,
I am glad you are pleased and have had a very professional experience! Thank you so much for choosing Sunpro as your solar provider.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Verified Customer

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Jada & Richard Ableiter Crescent, OK

So far the people we have been in contact with have been very polite and respectful.

2 years ago

Reply from ADT Solar

Hello Jada & Richard,
Thank you for the wonderful 5 star review. I am so glad to read that you are pleased with your experience. If you ever need help with your solar system please do not hesitate to reach out directly to myself or any of our team and we will be happy to help. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Verified Customer

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Susan Teare Molino, FL

Responsive to my questions and requests, professional, product as described so far

2 years ago

Reply from ADT Solar

Hello Susan,
Thank you for the great review and thank you for allowing us to be your solar provider. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Verified Customer

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Vicki Rothman Punta Gorda, FL

Very nice and knowledgeable. Took good care of us. Working better than we expected

2 years ago

Reply from ADT Solar

Hello Vicki,
Thank you for the wonderful 5 star review. I am so glad to read that you are pleased with your experience. If you ever need help with your solar system please do not hesitate to reach out directly to myself or any of our team and we will be happy to help. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Verified Customer

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Andrea Bonkowski Alamogordo, NM

Everyone I met and spoke with were very personable and made the process easy and simple!

2 years ago

Reply from ADT Solar

Hello Andrea,
Thank you for the great review. I know you had a choice when it came to solar providers and I am thankful you ultimately chose Sunpro. We will be here if you ever need anything!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Verified Customer

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Khashayar Shirvan Lynn Haven, FL

Some misinformation during the sales visit, but the assigned project manager remedied all my concerns.

2 years ago

Reply from ADT Solar

Hi Khashayar,
I am sorry to hear some things were not correct at time of sale but I am glad to hear our project management was able to get it all fixed for you! Please don't hesitate to reach out if there is anything else we can do to help.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Verified Customer

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Clarence Reed Flowery Branch, GA

They made and kept their commitments. The system that I bought preforms above predicted results.

2 years ago

Reply from ADT Solar

Hello Clarence,
Thank you for the wonderful 5 star review. I am so glad to read that you are pleased with your experience. If you ever need help with your solar system please do not hesitate to reach out directly to myself or any of our team and we will be happy to help. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Verified Customer

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Timothy Darren Steele Princeton, TX

They are very responsive to my requests, and always keep issues alive until they are resolved.

2 years ago

Reply from ADT Solar

Hi Timothy,
Thank you for the great review. Our goal is to always be very responsive and give our customers industry best service!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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Verified Customer

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Liz Knoop Plano, TX

Install was good. Reporting is nice. Haven't received my first bill yet so can't assess financial impact.

2 years ago

Reply from ADT Solar

Hello Liz,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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Verified Customer

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Timothy Gensure Orient, OH

Great rep and stayed engaged while the work was completed. Tabitha was amazing!

2 years ago

Reply from ADT Solar

Hello Timothy,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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Verified Customer

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Michael Guida Bellevue, NE

Some logistical arose, issues but they were responsive and the issues were resolved. Over all the team was remarkable!

2 years ago

Reply from ADT Solar

Hello Michael,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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Verified Customer

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Kathy Mckenney The Colony, TX

They kept me informed all along as to where we were with the process from install to going live.

2 years ago

Reply from ADT Solar

Hello Kathy,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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Verified Customer

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LeVona Leavenworth, KS

The "installers" were all-business. Dealing with the people on the phones was another story.

2 years ago

Reply from ADT Solar

Hello LeVona,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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Verified Customer

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Robert Calderon Balch Springs, TX

Good service the process was smooth and easy. Savings on my light bill has been significant.

2 years ago

Reply from ADT Solar

Hello Robert,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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Verified Customer

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Andrew Oakwood, GA

Communication is poor. It seems like it is a pretty good system but they have been slow and disorganized getting it installed.

2 years ago

Reply from ADT Solar

Hello Andrew,
I am very sorry to hear we have been slow and disorganized. I would love to help you out! Please reach out to me directly using my email address below so I can work with you and help get things wrapped up as quickly as possible. I look forward to turning your experience around!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 7th, 2021

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Verified Customer

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Johnny Prosper, TX

Everything has been very positive dealing with the problems well enough that I have no issues with it.

2 years ago

Reply from ADT Solar

Hi Johnny,
Glad you are pleased and that you have had a positive experience. Thanks for the review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 7th, 2021

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Verified Customer

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Cody Powell Grand Prairie, TX

Started out good. The project coordinator did not keep me up dated on anything. We are 4 months in and still not done.

2 years ago

Reply from ADT Solar

Hello Cody,
I am sorry to hear about the lack of communication. If there is anything I can do to help with your solar experience please do not hesitate to let me know!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 29th, 2021

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Verified Customer

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Marion Rodman Kansas City, MO

They kept in close contact with us through the whole process, and answered all questions.

2 years ago

Reply from ADT Solar

Hi Marion,
Thank you for the 5 star review. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 29th, 2021

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Verified Customer

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phil bloomquist Boone, IA

easy to work with and i know they had an hard time working with my power company

2 years ago

Reply from ADT Solar

Hi Phil,
Thank you for the 5 star review! I am pleased that you are happy with your Sunpro experience.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 29th, 2021

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Verified Customer

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Brenda Webb Baxley, GA

Very professional very courteous from the first contact they walked me they everything step by step

2 years ago

Reply from ADT Solar

Hello Brenda,
Thank you for the 5/5 star review! Happy solar!!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 29th, 2021

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Verified Customer

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Doug masters Fort Smith, AR

Clean, on time and savings next bill,and happy with follow up. Salesman was very informed

2 years ago

Reply from ADT Solar

Hello Doug,
Thank you for the great feedback. I am glad you are pleased with your Sunpro experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 29th, 2021

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Verified Customer

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María Talavera Lawrenceville, GA

I'm happy with their service and got as they said just waiting for the rest in the next future

2 years ago

Reply from ADT Solar

Hello Maria,
Thank you for the great review. I am so thankful you chose Sunpro as your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever be of assistance!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 29th, 2021

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Verified Customer

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Larry Hawkins Pearland, TX

We've had it working about a month it's produced all we've used plus about 90 kwh

2 years ago

Reply from ADT Solar

Hi Larry,
Thank you for the 5 star review! Sounds like your system is doing exactly what is is supposed to. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 23rd, 2021

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