ADT Solar: Read 1,446 User Reviews From Real Homeowners

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Verified Customer

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Donna Hendershot Mabelvale, AR

Their service techs are 4. It took several months to get them out to our house. The service tech are great.

3 years ago

Reply from ADT Solar

Hello Donna,
I am glad to hear you had a positive experience with our technicians. Thank you for taking the time to provide feedback on your experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 14th, 2021

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Verified Customer

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CurtisA Ayrey Rockledge, FL

3 years ago

Reply from ADT Solar

Hi Curtis,
Thank you for the perfect review! I am glad to hear we delivered on our commitments and you enjoyed your experience. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 3rd, 2021

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Verified Customer

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Shana Davis Carbon, TX

Did what they said in timely manner. Did not bring daylight bulbs as promised sent soft white, we don‚Äôt use those.

3 years ago

Reply from ADT Solar

Hello Shana,
Thank you for the feedback. I am glad to hear that we were timely and am sorry to hear about the light bulbs! If there is ever anything I can do to further assist you, please do not hesitate to reach out to me directly and I will be happy to help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 3rd, 2021

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Verified Customer

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Truitt Dwight San Antonio, TX

3 years ago

Reply from ADT Solar

Hello Truitt,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Michael O Harmon Nolanville, TX

Service, honestly, dependability, reliability, and the impression they cared about us and hour needs financially.

3 years ago

Reply from ADT Solar

Hi Michael,
It sounds like we carried through and got you the perfect experience you were looking for. If we can ever be of further assistance just give us a ring!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Luis Bautista Jr. El Paso, TX

Very satisfied and happy with my solar panels hopefully soon in the future I can get the battery for my solar panels

3 years ago

Reply from ADT Solar

Hello Luis,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Noe Rio Grande City, TX

All their promises have been kept. The panels are really good. We’re producing more than my other panels.

3 years ago

Reply from ADT Solar

Hello Noe,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Donna Rockport, TX

Real good service with good follow up. They are courteous and it has gone smoothly. I feel very positive about them.

3 years ago

Reply from ADT Solar

Hello Donna,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Anonymous Madison, FL

They did a fantastic job with installation. They need a better support team though because some of them are not qualified and don't know what they're trying to sell.

3 years ago

Reply from ADT Solar

Hi There,
I am glad to hear you had a great experience with the installation. The Sunpro team always works to provide a high quality install and leave our customers homes in better shape than we found them. If you are open to sharing the rest of your concerns with me, I would love to learn more. We are always working to improve as we work to deliver the best customer experience in the industry.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Verified Customer

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Alfonso Olmito, TX

They did not give what was advertise. Wer'e not producing any power. I'm paying for solar panels and electricity so now our monthly bill is tripled.

3 years ago

Reply from ADT Solar

Hello Alfonso,
I am sorry to hear that you are paying for both solar and electricity. I would love to look into this for you and help get resolved. Will you please send me an email? I would really like into this and help you out.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Jeremy Colcord, OK

They had to come back three separate times because they kept messing up the engineering for the solar panels. I ended having to build a structure to put them on.

3 years ago

Reply from ADT Solar

Hi Jeremy,
Thanks for the feedback. We are sorry it took a few visits for us to get a clear game-plan in place to get your solar project in action. Please do not hesitate to let me know if there is anything I can do to help turn your experience into 5 stars. We are here and committed to your solar journey!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Verified Customer

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Don Benson

Handled things in a professional manner. good communication wrt questions etc. Price may be a bit high though.

3 years ago

Reply from ADT Solar

Hi Don,
Thanks for the 5 star review! We are glad to hear you had a positive experience. We are confident that our pricing is very competitive considering we offer the industry best customer experience, top quality equipment and the best warranties and guarantees out there! Please don't hesitate to reach out to us if there is anything we can do to help you with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2020

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Verified Customer

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Susan

The panels are not doing nearly what he told me it was supposed to do. They told me the meter would spin backwards and it does not. The installers did well but the electrician was a little unruly.

3 years ago

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Verified Customer

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Lowell Morrison

they were reasonable, helped with financing, and were prompt at installation, and finished in a single day.

3 years ago

Reply from ADT Solar

Hi Lowell,
We are glad to hear you had a wonderful experience. Thanks for the fantastic review!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 15th, 2020

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GBR Alamogordo, NM

The lowest rating I could give is a one star. The above rating and all star ratings below would be NO STARS or ZERO if I was allowed to do that. I had solar installed by SunPro, and about 1/2 year later lost function of 1/2 of my panals. Upon trying to find a number for SolarPro, I discovered that SunPro had sold to ADT. I contacted ADT, and did have a service call in a timely fashion, for diagnosic investigation. They found a totally fried and burnt out optimizer, which they left in place. The promise was they would check with the Manufacturer and get back to me. I waited about 2 weeks and called back. The response was that they were still dealing with the manufacturer. After that, despite calls every day to every few days, with promises that someone would call back within 24 hours, I NEVER received a single call, email, text, or boo back from ADT. Not even after I requested that the Customer Service agent communicate with his supervisor. And the representatives NEVER let me know if there was any type of problem with me, my solar, my location, or my electricity supplier. It was always, " we will get this resolved for you. " I would have been fine with them simply telling me they didn't want to do business with me, rather than being strung along. (That's an airlines' tactic)! I finally gave up calling, and despite a lenghty file of calls and communications, now 3 months later, not a single peep. This is a totatly unprofessional and unscrupulous company, at least as far as the solar is concerned, and I would have to conclude that it applies to the home security business as well. DO NOT get involved with them. Find another company. G Richardson Alamogordo, NM

9 months ago

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art donlon Troy, MO

JOSEPH F WAS GREAT TO DEAL WITH, EMPHASE EQUIPMENT IS DOING EVERYTHING THAT WAS PROMISED. THEIR REFERRAL SYSTEM IS QUESTIONABLE.. I REFERRED TWO DIFFERENT FRIENDS AND RECEIVED MONIES FROM THE SECOND. THE FIRST IS ACROSS FROM MY HOME, ADT SOLAR SAYS SOMEONE ELSE REFFERED THEM..THE SALESMAN GOT THE SALE ON THE DAY OF MY INSTALL. SO WHAT WOULD YOU THINK

1 year ago

Reply from ADT Solar

art donlon,

Thank you for expressing your concerns with ADT Solar. Your feedback is a valuable source of information in improving our service to our customers. Please accept our apology for the poor service you feel we have given. You may reach out to our Customer Relations team at customersuccess@theprocompanies.com.

Apr. 4th, 2023

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Forest Hatfield Spring, TX

I worked with SunPro’s engineers to over produce monthly to cover the usage in the 5 summer months in this Texas heat. My real complaint is service issues reported to service technician timelines. Customer service explains that they are short on service personnel and lag time is about 4 weeks for a call back let alone how much time from there to on site and repair. This is the second time I needed on site service and they delayed. The first time I was given the same 4 week service delay notice and I had to call in 3 times after the 4 weeks delay. If this is your business plan moving forward you’ll fail! This is going to affect your other sales of services. I purchased 54 panels to ensure that my system produces 2800 KW monthly on average. A couple of months during the summer it produced up to 3000 KW. In November it experienced an issue where production fell over 1500KW. Obviously it’s costing me money on top of using all of my banked credits. Do you need someone to help you put the correct personnel out to resolve these types of issues? It only takes a week to train certified electricians on solar. It must be your absorption of free service with the purchase. This only works with an understanding that budgeting comes from sales of units broken out by current installation cost and future service calls. Most likely figuring 1 call per 12 months. Happy customers produce future sales and greed produces failure ultimately. Everything has a cost and good practice of 100% customer satisfaction will always keep you selling My advice was free so fix my system! Forest H.

1 year ago

Reply from ADT Solar

Hi Forest,

We apologize for the poor customer service you feel you've received. Please email your concern(s) along with the name and address on your account to customersuccess@theprocompanies.com. Thank you.

Jul. 13th, 2023

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Robert Alpers Union, IA

The ONLY reason we give ADT Solar 3 stars instead of 2 is the response and follow through demonstrated by Roland L, Virtual Sales Solution Specialist. Roland reached out to us, listened to us, and did what he said he'd do in a timely fashhion. The two technicians that came for an "eyes-on " evaluation also seemed professional. Other than those 3 people (a total of 3 interactions over a 6-month period), working ADT Solar was not satisfactory.

1 year ago

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Chuck Holley Scottsdale, AZ

I purchased in May2022 ,after several calls to find out when will start happening. The phone calls are seldom answered leave your name and number , will get back to yo in 23 to 24 hours .I had gone 23 to 24 days and never heard. Communication is one of their problem with employees and customer . I am STILL not operational I will be paying to APS about $2,000 more than I should based on the average install of my friends .I have 2 people that were not typically ADT employees They were most apologetic and were real nice .My HOPE is after this boondoggle it works well I hope if I have an issue I will not wait 6 months .

2 years ago Edited January 25, 2023

Reply from ADT Solar

Hi Chuck, we are very sorry to hear that your project experience has been less than perfect. Someone from our customer success team will reach out to ensure your install ends on a positive note.

Oct. 26th, 2022

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Veronica Manka Matthews, NC

Sales Rep was very informative and nice to work with. Other staff was helpful as well. Only negative is sometimes they are hard to get ahold of and there is usually a delayed response by some memebers.

2 years ago

Reply from ADT Solar

Hello Veronica,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

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paul kaelin Mena, AR

I signed my contract with Sun Pro now ADT solar, July 2021 told would be a delay due to shortage of Tesla batteries, finally showed up with an Enphase battery. was told the ballon payment could be made by the 26% rebate I would receive that would be due at the two year mark. No rebate turned out was a tax credit now I am stuck with a 20k+ payment at end of 2023, now it is July 2022 still no solar hooked up install failed twice by state inspector, Electric company says still hasn't received the passed inspection paper work, have been moved through three different account managers 2nd one was very professional and kept me updated, third one didn't reach out at all till I called him and was told he'd address issues, that the salesman was let go so he'd have the district sale manager contact me about the rebate issue, has not happened been a month since I called him said he'd have people contact me, no one has called me, including him. I understand ADT hasn't had control of their new company very long but a few months and all I want is contact and updates and would like to know if there is any help they can offer on the rebate issue that was main reason I made this large purchase and now it is making a big life change to try and get that ballon payment made.

2 years ago

Reply from ADT Solar

Hello Paul,
I am very sorry to learn you have had trouble getting updates on your project! I will connect with leaders on our Account Management team this afternoon to help ensure we get and keep you updated right away. If there is anything else I can do to help turn your experience around, please do not hesitate to reach out to me directly.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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P Columbus, OH

After a sales presentation, I decided to convert to a solar panel system. I was told by the salesperson that the system I would be getting would be sufficient to virtually eliminate my current electric bill. While waiting for the process to run its course I continue to do research and came up with some questions. I referred back to my paperwork that I had received and noticed that the information that had been discussed with me was not presents and said paperwork. I contacted by utility company and it turns out that there would only be a 60% reduction in my usage. Meaning that me being told that my solar design would virtually eliminate my bill was a lie. Upon discovering this, I called to cancel the project. In doing so I was connected with a woman by the name of laura. Laura attempted to try to fix the issue and was able to reduce the cost greatly and took a good deal of time explaining to me that which was omitted in the original presentation. I commend her for her efforts and her honesty and transparency. If I had been offered this from the beginning I might have considered continuing the process but because of the dishonesty of the original salesperson I still opted to cancel the project. If I had to rate my experience with each party individually Laura would receive five stars and my original sales person Jared would receive one.

2 years ago

Reply from ADT Solar

Hello P,
I am very sorry to hear about your system sizing mistakes. This is a very important issue and will be taken seriously. I will reach out to you to get additional details via a private message. I am glad to see that things were better with Lara but I wish that it did not have to come to that!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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Atlcomicsfan Silver Spring, MD

Solar power process can be very involved from seeking approvals, obtaining finance, and performing the installation. ADT Solar team was there to keep me connected to the project and keep it moving. Is solar power beneficial, you bet…why not pay yourself so, do your research and if it’s right for you do it. Cheers everyone!

2 years ago

Reply from ADT Solar

Hi Altcomicsfan,
You are right - there are tons of moving parts! Thank you for being patient with us as we navigated through it all for you. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 22nd, 2022

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Chris Pascua Jacksonville, FL

Fast and great costumer service. Everything installed and work in just a few months. And best thing is, it cut my electric dramatically. I will recommend ADT solar if your looking for one. Thank you

2 years ago

Reply from ADT Solar

Hello Chris,
I am glad things went so quickly and you are pleased with the end result. Thanks for the great review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Veronica Pinnix Stoneville, NC

Great SunPro salesman explained everything in detail. I didn't like all the upfront incentives that make you feel as though you're getting something free, but you still pay on the back end. I'd prefer a simple straightforward contract that says this is what you pay.

2 years ago

Reply from ADT Solar

Hello Veronica,
Thank you for the review. I am glad to hear that your salesman explained everything in detail. If there is anything else we can do to further assist with your solar experience please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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david speicher Gainesville, FL

They have made the process easy. I have numerous people to contact with any questions and they solve problems quickly. Not the cheapest or the most expensive but the product is awesome.

3 years ago Edited September 24, 2021

Reply from ADT Solar

Hi David,
Thank you for taking the time to leave this feedback. I am very glad to read that you are pleased and impressed with your experience. Please do not hesitate to reach out to me if there is ever anything else I can do to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jul. 23rd, 2021

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Rebecca Stewart Milton, FL

The 2 stars is for their customer service which very poor. Everybody selling me the panels and getting them installed was fine. All the extras I got right away. I have 8 very dark leak spots on my living ceiling. I started trying to get the leaks fixed in Oct/Nov. Sunpro person finally came and said the leaks were under panels. My roofing company came out day after I called them, and looked at the leaks. Sunpro service man had the roofing man's phone number and vice versus because 2 rows of panels had to be taken down. Today is June 10th and finally got this date for the Sunpro. Called roofing company on Friday Afternoon and Tuesday of next they confirmed someone would be here on Thursday morning. It took 4 weeks of calling customer service once a week before a supervisor called me to make an appointment to have a work crew come to take panels. Now I find out that some of the leaks are from the panels. But I am really angry that I was not told by salesman or prior to install that putting panels on my roof of less than a year old would VOID my warranty on my 25 year warranty on my new metal roof. It costing me $2000.00 to have panels taken down for roofing man to fix their part of the leaks and reinstall the panels. I having the put up because I paid for them. If this happens again what to after you spend so much money???? Customer service it what builds a company. This why when my 38 year old house needed its 3rd roof I went with the same company that put my 2nd roof on as their customer service after install is AWESOME.

3 years ago

Reply from ADT Solar

Hello Rebecca,
I am very sorry to hear you have had a less than perfect experience. I have alerted the leadership team associated with you project to help ensure we implement swift action toward resolution. Please reach out to me directly if there is anything I can do to further assist with your experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 17th, 2021

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Gerald Swanson New Smyrna Beach, FL

The service was great. My sales agent, Alex A. was very informed and helpful. I had many questions about a PV system, and Alex answered all of them. SunPro has a computer generated online bid quote that helped me with many initial questions about my system of choice.

3 years ago

Reply from ADT Solar

Hi Gerald,
Thank you for the review. I am glad to hear you have had a positive experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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Darryl Milczarek Mesa, AZ

This is my first engagement with SunPro, and Michelle is leading me through it with professionalism and clarity. She is quick to respond to my questions and follows up with customized proposals which spells it all out.

3 years ago

Reply from ADT Solar

Hello Darryl,
Thank you for leaving us such a wonderful review! I am very glad to hear you appreciated your interaction with Michelle. I will pass your feedback on to ensure she receives the recognition she deserves!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 18th, 2021

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Ashanti Xcooper ,

I wanted more from SunPro. I need batteries for future projects and power usage it didn't get on my installation. My manager is Emily she is awesome. The installation was long but worth it. Emily was quick to respond to my calls, questions and concerns. I was I could a 4¾ rating.

3 years ago

Reply from ADT Solar

Hello Ashanti,
Thank you for taking the time to leave us feedback about your recent experience. I am very glad to hear you had a wonderful time working with Emily. I will pass your feedback on to ensure she gets the credit she deserves! If you ever need any assistance please do not hesitate to reach out to Emily, myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 8th, 2021

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Jeremy Thompson Lithonia, GA

They have the best products, price, warranty, customer service... Total no brainier after taking to several big companies and a few of the smaller ones. Totally happy with them!

3 years ago

Reply from ADT Solar

Hi Jeremy,
Thanks for the great review! The whole Sunpro team works very hard to offer the top products and pair it with the best customer experience in the industry. I am very glad to hear you have had such a wonderful experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 8th, 2021

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Rob Unger Houston, TX

We installed our solar about a year ago. Michelle is an awesome sales person. Just the other day we had to contact her about an issue and she took care of it right away!! Kudos to you Michelle!!

3 years ago

Reply from ADT Solar

Hello Rob,
Thanks for leaving Michelle this great review. I will pass your feedback on to ensure her team and manager is aware. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Y. Harvin Crestview, FL

Kaela was very helpful in providing us with information about Solar Panels for our homes. Professional in every sense. We are now awaiting installation. She is keeping us updated about the process.

3 years ago

Reply from ADT Solar

Hello Y. Harvin,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Dan Madison, TN

Kassidy G was informative, knowledgeable and patient. She took as much time as I needed to explain the solar system and it’s benefits. Kassidy was personable and has a good sense of humor.

3 years ago

Reply from ADT Solar

Hello Dan,
Glad to hear you were able to connect with Kassidy and get a high quality consultation. She works hard to provide her customers with an incredible experience day in and day out. I will pass your feedback on to her manager to ensure she gets the recognition she deserves. Thank you for the 5 star review!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 11th, 2021

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Susan Waggle Milton, FL

SunPro’s service is very impressive. If you choose to go solar, this is the way to go. Kaela L provided outstanding communication, and Samuel D gave an excellent presentation of the proposal.

3 years ago

Reply from ADT Solar

Hello Susan,
We are glad to hear you have been very impressed by our team with your project! Thanks for the great review and please don't hesitate to reach out to us if there is ever anything we can do to further assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 29th, 2020

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Ben Atlanta, GA

Kaela has been super helpful in getting some quotes for my family and I. This included options available to us as well as tax incentive wise is available to us to maximize our value.

3 years ago

Reply from ADT Solar

Hi Ben,
Thank you for leaving Kaela a 5 star review! We are glad you are looking to use the sun to help power your home. Please don't hesitate to reach out to the Sunpro team with any questions and we will be happy to help you out.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Nov. 24th, 2020

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Matthew Laney Perris, CA

ADT Solar installed solar panel system in a former residence of mine. They did excellent work. They were prompt, professional and knowledgeable. The system worked as advertised and when any service was needed they honored their promises. I would highly recommend them to any family considering solar.

2 years ago

Reply from ADT Solar

Hello Matthew,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

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Mary Kate F Greer, SC

ADT solar is the way to go if you are thinking of installing solar systems! Their organization and professionalism are off the charts, and they helpfully explained and outlined the plan before installing the system, even updating you on the process before completion! What’s more, the installation was executed in a relatively timely manner, and performs up to its name and saving you thousands in the future. When it comes down to it though, their customer support and service was what proved really impressive - even more so than the price deal.

2 years ago

Reply from ADT Solar

Hi Mary Kate,
I am so happy that you have had a great experience with our customer support and service. We all work hard to get this type of feedback! Myself and the rest of the team are here for you if ever need us!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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Erik Lewis Atlanta, GA

It's a good product, when I purchased the system they were operating under a different name. The installation was trouble free and we added a battery pack at the last minute which has proven invaluable when trees take down power lines in my neighborhood in the middle of the night.

2 years ago

Reply from ADT Solar

Hello Erik,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your ADT Solar experience. Please do not hesitate to reach out to me directly if I can ever be of additional assistance with your solar project.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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Brenda Anderson Waxahachie, TX

ADT SOLAR is a great company. They are professional and came highly recommended by some neighbors around the street and so I called them and had them install solar as well as saving their electricity in Texas I also feel like I’m reducing my bills. If I had it to do over again I would use this company

3 years ago Edited June 29, 2022

Reply from ADT Solar

Hello Brenda,
Thank you for taking time to leave us a review. I am very glad to see you have had a 5 star experience! If there is ever anything myself or anyone on the ADT solar team can do to help with your experience, please do not hesitate to let us know!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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Alexandria Lekberg Chesterfield, VA

I am from CA and many people from CA choose this company. I have many friends and family who are very happy with their solar and the quality of this company. They don’t hide anything and are very upfront about the entire process. They have great warranty options and affordable plans. Great company!

3 years ago

Reply from ADT Solar

Hello CC,
Thank you for picking Sunpro as your solar provider. I know you had a choice when you were picking who you would have install your system and I am very proud that you chose us. Please do not ever hesitate to reach out if there is anything myself or any of the team can do to help with your solar experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 7th, 2021

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Verified Customer

star star star star star

Scott Sollmann Mason, OH

They fulfilled every promise in an efficient & professional manner. We're in constant contact.

2 years ago

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Verified Customer

star star star star star

Elmer Francisco Fort Walton Beach, FL

The customer service is fast and will respond to your concerns or question-same day

2 years ago

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Verified Customer

star star star star star

Carolina Rivera Santa Fe, NM

Everything is good from the initial contact to completion. Regular check from company.

2 years ago

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Verified Customer

star star star star star

Jerious Ayoub Riverside, CA

They did excellent job, I have 30 panels I wish I have more to cover the summer time

2 years ago

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Verified Customer

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Robert Washington Augusta, GA

Haven't seen any difference as of right now one thing nobody showed me how to read these things so I don't know if I'm saving or not

2 years ago

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Verified Customer

star star star star star_border

Mike Fisher Bella Vista, AR

Cost and pay back issues why reduced cost for electricity not making money off system. Only savings.

2 years ago

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Verified Customer

star star star star star

Ron Carrabotta Dawsonville, GA

Answering all my questions was great. People were very attentive and professional.

2 years ago

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Verified Customer

star star star star star

Marcia Miller-Roberts Ellenwood, GA

Excellent customer service, and prompt response and resolution if there is ever an issue

2 years ago

Reply from ADT Solar

Hello Marcia,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

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Verified Customer

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Roberta Teeter

Very knowledgeable, efficient, and professional

2 years ago Edited January 10, 2024

Reply from ADT Solar

Hello Roberta,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

ADT Solar Reviews