Name: RIDD
Rating: 3.9

check_circle

Verified Customer

star star_border star_border star_border star_border

Jauhar Naman Cameron, NC

It simply did not work at all. We still have roaches in the garage and in the house.

1 year ago

Reply from RIDD

Hi Jauhar,

We are sorry to hear that you still have roaches in your home. We want to be able to review your account and the work that was done so that we can ensure your home was properly taken care of. Unfortunately, we are unable to find an account under the name of Jauhar Naman, but we understand that oftentimes the name on the account can be different. Please give us a call at 833-378-0537 so that we can review your account and see about sending someone else back to your home to touch it up. Thank you.

Sep. 28th, 2023

check_circle

Verified Customer

star star star star_border star_border

Richard Myrtle Beach, SC

Scheduling issues and then equipment problems

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Mark NC

I don’t think I’m receiving everything I was promised.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Julian Ash, NC

So far haven't seen an improvement in pest control

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Deborah Marion, SC

Flea control is fantastic! Ant control sucks!

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Travis Gaskins-Smith NC

Not great having problems with ear wigs in the house

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mike Barbare

Didn’t clean out gutters or any of the other services I was promised and bugs have not gone away

1 year ago

Reply from RIDD

We are sorry to hear about this experience. Unfortunately, we are unable to locate an account under 'Mike Barbare'; we understand that the account can be under a different name. You are entitled to free reservices if there are ever any issues in between you regularly scheduled appointments or something that was missed. Please give us a call at 833-378-0537 so that we can schedule an appointment for you.

Sep. 21st, 2023

check_circle

Verified Customer

star star star star_border star_border

Stephanie Henning Melbourne, FL

Its good. The service is great, could be more affordable.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Jonathan Winter Haven, FL

Technician is knowledgeable and friendly

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ayala Palm Bay, FL

They would spray for spiders, two days later the spiders returned. Repeat. Repeat. Repeat.

1 year ago

Reply from RIDD

Hi Ayala,

It is common for there to be increased pest activity a few days after service since the pests are disrupted and driven out and away from your home. Please give us a call at 833-378-0537 so we can come out for a free reservice to take care of those spiders!

Jun. 7th, 2023

star star star star star

Luz FL

Good customer service, punctual. The job is well done. No roaches o insects.

1 year ago

check_circle

Verified Customer

star star star star star

Bobbie Shock Vero Beach, FL

Randy is very thorough and always leaves an email when he is done.

1 year ago

check_circle

Verified Customer

star star star star star

Jennifer Spagnoli Melbourne, FL

Work around my schedule and remove webs and nests from screen porch.

1 year ago

check_circle

Verified Customer

star star star star star

Chester Sebastian, FL

Service technician, very competent, very friendly, and very professional

1 year ago

star star_border star_border star_border star_border

James Neville Charlotte, NC

RIDD is a scam!! They sign you up start charging you and don’t show up! Then when you cancel they want to charge you a big cancellation fee! TOTAL SCAM!! STAY AWAY!!

2 years ago Edited November 27, 2023

Reply from RIDD

James,

We have reviewed your account and we do not have any billing information on your account. Therefore, there was nothing charged on your account as we are unable to charge any customer without any billing information. Since you were also never serviced, there are no pending charges or anything of that nature. Your account is closed and will remain closed. We hope this explanation helps!

Apr. 12th, 2023

star star star star star

Linda Ludeke Southport, NC

Everything seems great. They didn't do inside because I was not available the day they came.

1 year ago

star star star star star

Benita Myrtle Beach, SC

Haven't had your service yet but had interaction with office staff. Very nice and courteous

1 year ago

star star star star star

Diane Conway, SC

Very friendly and knowledgeable staff. I appreciate how they explained each step.

1 year ago

star star star star star

Lynda Little River, SC

We are very happy with the service and the technicians who have come out to take care of things.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Travis Florence, SC

Was good, but the bugs are still here. How can we fix this

1 year ago

Reply from RIDD

Hi Travis;

Please give us a call at 833-378-0537 so that we can schedule an appointment for a free reservice! We also want to know the specific areas that there are still treated so our service processional can focus on those areas. Thank you

Sep. 26th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Bill Plag Myrtle Beach, SC

Still seeing bugs next to the house and in our garage

1 year ago

Reply from RIDD

Hi Bill,

It can be common to see increased pest activity as they are disrupted and driven out and away from your home. This is why you are entitled to free reservices if there are ever any issues in between you regularly scheduled appointments. Please take advantage of these! We see that you have only had one appointment; you have an upcoming appoint on 9/26. Please give us a call at 833-378-0537 if that day will not work for you

Sep. 21st, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Melissa Gavelek Seminole, FL

It really varies service to service. They we're much better to start

1 year ago

Reply from RIDD

Hi Melissa,

We are sorry that we have not been able to keep up to the high standards that we set for ourselves. We have scheduled you for a full service on this coming Thursday on one of our lead service professionals. Please let him know where we can help assist you in keeping your home pest free. Thank you!

Jul. 10th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Tolbert Squad

They have not been coming to my house but have been charging me.

1 year ago

Reply from RIDD

Hi Tolbert,

We were looking for an account with the name used on this review but are unable to pinpoint the exact account and we want to be sure we are reviewing the correct account. Please give us a call at (833)-378-0537 so that we can get your home serviced!

Jul. 10th, 2023

star star star star star_border

M Thomas Toccoa, GA

Great service and pest control, I will always use there services

1 year ago

star star_border star_border star_border star_border

Bob OShell

Terrible service. Very deceitful. Tried to cancel and they doubled the fee. Signed up in early April and they haven’t been back since.

1 year ago

Reply from RIDD

Hi Bob,

You are signed up for the Pest 6 subscription, meaning that you will receive service bimonthly. Your home was serviced April 4th and I can see that the home was serviced, today, June 7th. We had also put you on the schedule of our branch manager since we did not meet your expectations the first time. We hope that our manager was able to clear up any concerns that you had! We are able to see that the contract was signed and that the welcome call was completed; both mention the cancelation fee to ensure that all the terms and conditions are understood and transparent. We hope that we can better our working relationship going forward!

Jun. 7th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Lori FL

Right after they would come and treat for ants and cochroaches we see less. Then we see them right back again.

1 year ago

Reply from RIDD

Hi Lori, we apologize that you are still seeing pests. Please give us a call for a free reservice! 833-378-0537. Thanks!

May. 11th, 2023

check_circle

Verified Customer

star star star star star

Georgianna Homestead, FL

Very professional and provides excellent work

1 year ago

check_circle

Verified Customer

star star star star star

Paul CA

I like the professional way you do the work.

1 year ago

check_circle

Verified Customer

star star star star star

Roger Palm Bay, FL

no pest problems since RIDD started ------

1 year ago

check_circle

Verified Customer

star star star star star_border

Patrick Melbourne, FL

Had a problem with Hornets, technician came out and removed them.

1 year ago

check_circle

Verified Customer

star star star star star

Mary Palm Bay, FL

thanks for you service I have a house out of bugs 👍🏽

1 year ago

star star star star star

Byron

They have been really helpful and knowledgeable about our bug problems.

1 year ago

star star star_border star_border star_border

Bucky

Great first treatment and impression. Haven’t heard or seen anyone since. Large ant hills all over yard. Not satisfied

1 year ago

Reply from RIDD

We are sorry to hear about this experience. Unfortunately, we are unable to locate an account under 'Bucky'; we understand that the account can be under a different name. It can be common to see increased pest activity as they are disrupted and driven out and away from your home. This is why you are entitled to free reservices if there are ever any issues in between you regularly scheduled appointments. Please give us a call at 833-378-0537 so that we can schedule an appointment for you.

Sep. 21st, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Christy Schlagel Conway, SC

Too expensive and do not come without calling.

1 year ago

Reply from RIDD

HI Christy,

You have regularly scheduled appointments bimonthly. You are always welcome to call if there is a day that works better for your schedule or if you need something particular done. We are here to help with you needs! We see that you have had two services so far, please take advantage of these reservices that we have to offer. We hope to hear from you soon. Thanks!

Sep. 21st, 2023

check_circle

Verified Customer

star star star star star_border

Ted Mulligan Titusville, FL

Excellent service and products at a reasonable price

1 year ago

star star_border star_border star_border star_border

Sthitaprajna Sahoo Brandon, FL

I wish can give a zero star . They lock you into a contract and provide the service that you didnt wish for. Stay away.

3 years ago

star star star star star

Guy Frattini Myrtle Beach, SC

Everyone is very helpful and friendly . Good crew

1 year ago

star star star star star_border

Thomas Makar Wilkes-Barre, PA

The technician did a good job applying the product to the house and yard.

1 year ago

star star star star star_border

Michael Sarasota, FL

They do a good job, I can count on pests to disappear after each appointment.

1 year ago

star star star star star_border

Russ Cary, NC

Bugs are almost completely gone. A stray occasionally

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

A.R. Horn Melbourne, FL

We tend to have more insects after the treatments.

1 year ago

Reply from RIDD

This behavior can be common as after each treatment the pests and insects are disrupted from their living spaces as they are driven out and away from your home. If you are still having problems after about 2 weeks of receiving a treatment, please call us at 833-378-0537 and we will get you on the schedule for a free reservice! Thank you

May. 5th, 2023

star star_border star_border star_border star_border

Penny Mckinney Myrtle Beach, SC

Not taking care of fire ants . Big mounds.

1 year ago

Reply from RIDD

It can be common to see increased pest activity as they are disrupted and driven out and away from your home. We see that you have only had one service on your home so far; your next service is due in another week or so. This is why you are entitled to free reservices if there are ever any issues in between you regularly scheduled appointments. Please give us a call at 833-378-0537 so that we can schedule an appointment for you. We hope this helps!

Sep. 21st, 2023

star star_border star_border star_border star_border

Justin Waid Lexington, SC

They ignore NO SOLICITATION signs. Bad business practice.

1 year ago

Reply from RIDD

Hi Justin,

Thanks for letting us know. We will be sure to review this with out sales teams.

May. 16th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Miguel Porras Palm Bay, FL

I haven't really seen a differce before and after using the service. I had them treat both the outside and the inside of my home and the bugs still come back before the next application time. I had the service that sprayed every 3 months, and perhaps if I payed for the upgraded packages with more regular applications, like monthly, then it would make an difference. But for how much it is for the base package, and the results I got, I feel it would be the same as just getting over the counter stuff and sparying regularly on your own. Perhaps it may even be cheaper, if a but more time consuming.

1 year ago

Reply from RIDD

Miguel,

We are sorry to hear that you are still having problems with the pests. Please give us a call and we would love to come out for a free reservice! 833-378-0537

May. 5th, 2023

star star_border star_border star_border star_border

The Thomas cousins Tv FL

Awful pest product and customer service.

3 years ago