Name: Hawx Pest Control
Rating: 4.2

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Michele Frost Temple, TX

My rating is really 4.5, but that's not an option... We live in central Texas, which means pest control really isn't optional. Hawx was our service for 2 years - we switched to them because of a *large* billing dispute with our previous contractor. Hawx also offered service every two months instead of quarterly like our other service. The first year was fantastic, they even got rid of all the dreaded fire ants (I'm originally from California, never heard of them til I stepped in a mound while wearing flip flops, discovered I'm allergic). They were very responsive to any "in between" issues, sent a tech right out. The second year was a little rockier, out of the three who rotated our area two got assigned to a different area and one changed jobs. The new group of techs who covered our area weren't quite as diligent, we had to make "in between" calls nearly every time. The main office was still super responsive and helpful, so that was good. Honestly, the only reason we switched was because our new service claimed to offer the same type and frequency service we had been getting at a lower price. Oops. As soon as our contract is up we'll be switching back to Hawx

2 years ago

Reply from Hawx Pest Control

We are so happy to hear you like our company and are choosing to switch back! Let us know if there is anything we can do for you!

Jul. 4th, 2022

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Lynn R Reynold Springboro, OH

I've been fairly happy the last few years but yesterday they sprayed the outside of my windows, leaving a film that will require all of them to now be washed

3 years ago

Reply from Hawx Pest Control

We are sorry that we left a film! We will try to be better next time, thanks for leaving a review!

Oct. 19th, 2021

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Remigio R Lake Elsinore, CA

When they arrive, they make sure we are aware of their presence and also they ask if we have any questions or need anything else.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jul. 9th, 2021

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Mark Ayson Menifee, CA

They are prompt and professional. The first year we were having problems with spiders returning even after there was service.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 24th, 2021

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Nicholas Grafton Sun City, CA

Easy to deal with, would prefer a little more notice before visits in case i need to postpone but other than that, no complaints

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Robert Price Lake Forest, IL

Technician was professional, courteous and timely. Thoroughly explained process and answered all questions.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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mohan rajagopalan Morrisville, NC

The service staff is always very friendly and ask every time for any concerns and issues. I have never had any issues.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Mike Heer Cedar Hill, TX

Great service. They will always come back when needed and do things the way you asked them to be done.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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Madhu Iyer Austin, TX

I've had a very pleasant experience with HAWX. They respond to my emails, send people out if specifically needed.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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marie johnson Charlotte, NC

I have been a client of Hawx for several years. They hae never failed me nor disapoint me Alway there.

3 years ago

Reply from Hawx Pest Control

Thank you for showing your appreciation, Marie.

Jun. 24th, 2021

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Teresa J Shopnitz Montgomery, IL

They're normally great, but for the first time ever, I haven't heard from them and I should have by now for my quarterly service.

3 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our technician went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Sherry Walker Fairfield, CA

Haven't had any complaints in 4 years. They do a very good job also answer questions when asked of them. I'm happy with their service.Thank you.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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William Russell Indianapolis, IN

Courteous, reliable, and consistent. They communicate well through email notifications and receipts.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Antonio Ortiz Saint Charles, MO

Great communication, effective service, I can count on the technician to be on time and bugs are gone.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Vernice Armstrong Stockbridge, GA

They are courteous and accommodating. If I see any bugs after treatment they come back at no cost to me.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Karen Hempstead, TX

The person doing the treatment send pictures of the job as he was working. We were not home at the time, so pictures of the work are appreciated.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Karen! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 17th, 2021

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Mike Shutt Rancho Cucamonga, CA

They're a small Company & they take time with their customers that larger companies are to big for.

3 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Nyiama Anderson Douglasville, GA

I continue to have issues with ants even though they have been out to treat the issue several times. A manager was scheduled to come, but never showed up. I plan on canceling my service.

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Jorge Garcia Lake Elsinore, CA

Always here on schedule date,, Do good work around the outside perimeter of home ,, Explain the process

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Diane Wilson Carmel, IN

Their customer service is great. They are prompt on their services and always work around your schedule.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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Donald Smelcer Apex, NC

THey listen and try to help with our problems. Victoria. who was our last tech did a fantastic job.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Donald. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Era Cooper Arlington, TX

I like their promptness, professionalism, thoroughness, and always eager to help with any pest problems.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Emily Campbell Grand Prairie, TX

Average experience, nothing phenomenal. Techs don't appear to go above and beyond, but are in and out fairly quickly. They do leave a notice on the front door which is nice.

3 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our technicians went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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Carole Crater Statesville, NC

every good at what they do. They do their job and ask if there is anything else we need for them to do.

3 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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Beverly Long Vacaville, CA

Flexible to work with my schedule, friendly techs, punctual and always alert me when they are going to service my home!

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Beverly. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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Cindy Schaper Saint Louis, MO

The young man that comes to my home is very friendly and knows exactly what I need. Wonderful service!!!!

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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Beverly L Corley Charlotte, NC

awesome service and techs. Last tech took the time to actually explain how the mosquito treatments works. Job well done

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 17th, 2021

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Verified Customer

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G Lashley O'fallon, MO

We have noted improvement in mosquito and other insects in that they are almost non existent after treatment.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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Ginny Van Buren Arlington, TX

HAWX is on time, always calls before coming and then rings the doorbell to see if I want anything special

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Ginny! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Gaby Pinto Marietta, GA

I love Hawx Pest Control and have been a customer for years. Excellent customer service and overall very effective!

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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Joel Algonquin, IL

Hawx products really seem to work. We have used Hawx for years, and have had no rouble with pests during that time.

3 years ago

Reply from Hawx Pest Control

Thank you for showing your appreciation, Joel.

Jun. 24th, 2021

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Verified Customer

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Kathleen Murphy Mount Prospect, IL

On time, product worked. Using them for several years now. Courteous & friendly technicians and customer service

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Ken Sakamoto Riverside, CA

The tech came early and was professional. I appreciated him wanting to communicate with me to understand me concerns

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Verified Customer

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Larry Harder Saint Louis, MO

Professionally and qualitatively Hawk is very good. They are just a bit overpriced, however not enough for me to walk away from them.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 28th, 2021

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Melody Best Waller, TX

Next time someone calls to have the inside done for Fleas they should let them know they need to be done for a few hours when they make the appointment

3 years ago

Reply from Hawx Pest Control

We would be happy to send out a manager to assist with any issues.

Jun. 28th, 2021

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Jerry Harrison Syracuse, UT

Your team is always courteous and quick. They introduce themselves and explains what service they will be providing.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Linda Sorenson Euless, TX

Sometimes the actual workers cannot seem to understand that because my house sits on a lot line, some of my traps are in my neighbor's yard.

3 years ago

Reply from Hawx Pest Control

Linda, We are so sorry to hear of the dissatisfaction you've experienced with our company. Please give our office a call at 855-527-2343 at your earliest convenience to get those taken care of!

Jun. 28th, 2021

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Mary Gomez Lancaster, SC

They alwsys arrive when expected. If I have a problem I can call and they will return. I have no problems.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Mary! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Lynde Brooks Wake Forest, NC

Constantly left backyard fence gate open, putting my dogs safety at risk. Cancelled service and they still send emails trying to access my property. When I respond that I've already cancelled, I receive another email stating I have to call to cancel, WHICH IVE ALREADY DONE.

3 years ago

Reply from Hawx Pest Control

Lynde, We are so sorry to hear of the frustrations you’ve experienced with our company.

Jun. 29th, 2021

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Paul Vaughan Spring, TX

Each week after the technician leaves I have more ant beds, more wasps, etc. Active technician came by yesterday (I have video) and saw what he thought was a home that hasn't had pest control in over a year! Last technician stated he couldn't remove a honeycomb because the space it was in was too small. What's the point??

3 years ago

Reply from Hawx Pest Control

Paul, We are sorry to hear about the negative experience you’ve had with our company. We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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Randy Spivey Hockley, TX

There is a new technician every time, it seems to be a very prescribed service and it is difficult to arrange to have someone service the inside of my home.

3 years ago

Reply from Hawx Pest Control

We would be happy to send out a manager to assist with any issues.

Jun. 28th, 2021

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Verified Customer

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Robert Chic Elk Grove Village, IL

Technicians are friendly, professional, and do a nice job. We had very few follow ups necessary over the years.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Ryan Judkins Hooper, UT

They always have me covered and are very timely and stick the agreement that was made upon purchase of my contract

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Ryan Kimbel Copperas Cove, TX

They are really good. The last time they came out it was raining and our yard still has ants bad and he didn't stay very long.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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Verified Customer

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sean macdonald Santa Ana, CA

They often do not spray the inside when they say they will. The rules change often, they promise to reschedule and never do, and they don't communicate what someone needs to do to get the full service

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Verified Customer

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Sanja Knezevic Antonijevic Spring, TX

They are reliable, they always try to find the solution to problems, and the staff is very pleasant and polite.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Sanja! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Theresa Coleman Knightdale, NC

They are very professional and respond when I call for a pest problem and take care of it as soon as possible.

3 years ago

Reply from Hawx Pest Control

Thank you for taking the time to leave a review, Theresa.

Jun. 24th, 2021

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Stephen Casper Houston, TX

They communicate from start to finish. Always announce when they are coming. And always are proud about their jobs

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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Bernie Campbell Greenfield, IN

The positive results are the same regardless of technician being sent out. Carried out in a professional manner.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 25th, 2021

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Verified Customer

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Irene Alexander Saint Louis, MO

You can always improve on something. Make sure your service guys know what they are suppose to do on a service call to make it complete.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Irene. We do our best to make sure the service is done best to our ability.

Jun. 28th, 2021