Name: Hawx Pest Control
Rating: 4.2

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Jennifer Parker New Caney, TX

Multiple times I have had technicians come out and not actually complete the service due to not seeing anyone home, however they reported that the service was complete. (Total access to front and back of house was ensured)

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Guadalupe Becerra San Antonio, TX

Service has been excellent! And very good servicemen. I am happy with HAWX UP TO NOW!!!

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 25th, 2021

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James Laurie Mansfield, TX

Friendly service. Ant control doesn't work real great However they will reapply for no extra cost.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 28th, 2021

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David J Price Greenwood, IN

I'm very happy with their service, I do however feel that there are issues they miss from time to time.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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Carl Brigham City, UT

They come and go in less than 15 minutes. I dont watch them do their work, but i would probably get better service if i did.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Carl.

Jun. 28th, 2021

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Dennis W Parker Saint Charles, MO

Good communication about scheduling treatments and responsive to personal needs.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Dennis! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 28th, 2021

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Beth Micksch Grayslake, IL

Have always had great service and very attentive to any pest issue we've mentioned.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 28th, 2021

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Debbie Bjerregaard Tooele, UT

Associates are very detailed on work supplied and supply good customer service.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Debbie.

Jun. 28th, 2021

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Elizabeth Gail Bennett North Richland Hills, TX

Courteous, friendly, on time. Wish they were as good on my other property per renters.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 28th, 2021

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Jalen Saint Charles, MO

They have great products and service that keeps everything away. Great peace of mind knowing that.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 28th, 2021

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Donna Ransdell Avon, IN

They show up when expected, guys are friendly but professional, and they get rid of the bugs!

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 28th, 2021

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Darrine Distefano Rancho Cordova, CA

Courteous technicians and customer service representatives, ease of service, good product

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 28th, 2021

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Barb Vlack Saint Charles, IL

I have had to check up on technicians to be sure they cleaned up spider webs around the outside of the house.

3 years ago

Reply from Hawx Pest Control

Thank you for taking the time to leave a review, Barb.

Jun. 28th, 2021

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Angela Jaramillo Provo, UT

they are great to work with and if you need them to come back, they are gracious to do so

3 years ago

Reply from Hawx Pest Control

Thank you for taking the time to leave a review, Angela.

Jun. 28th, 2021

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Chris Villarreal Round Rock, TX

Well apparently you just come out when you feel like it. I was not notified and someone came out the other day and the gate was locked the 2nd time in a row so you're basically only pest controlling my front very small yard.

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Bill Buchanan Waco, TX

Reasonably priced, give ample notice of service to be done, and excellent customer service.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

May. 26th, 2021

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Aynan Chaudhry Sacramento, CA

Gets the work done very flexible and never say no attitude don't nickel and dime you

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

May. 26th, 2021

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Charles Cabral Denton, TX

Good service and great customer service. Always receive communication on dates of services.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Charles! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

May. 26th, 2021

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Cheryl Hodges Bolingbrook, IL

Recently had a treatment and have more spiders than ever before. Would call but based on last year they were short staffed.Last year started my mosquito treatment very late and not get all treatments.

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

May. 26th, 2021

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David Johnson Converse, TX

Quality dependable service at affordable rates. Technicians exude utmost professionalism.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, David! Feel free to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Dallen Adams Eden, UT

I don't know if it really works as well as its being sold. I still get spiders and wasps like crazy even after they spray.

3 years ago

Reply from Hawx Pest Control

Dallen, We are sorry to hear about the negative experience you’ve had with our company. We would love to address any questions or concerns that you may have. Please reach out to our office if you would like to speak to a representative!

May. 26th, 2021

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Alex Morales San Antonio, TX

Provide professional service & work. Technician was courteous, friendly and informative.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Bill Renaud Saint Louis, MO

They are very good at what they do regarding service and attention to their business.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Barbara Surles Austin, TX

They'e always great with scheduling, and their technicians are always kind and efficient.

3 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our technician went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Brandi Flannery Harrison, OH

I've used others, always had to call back. I don't even have to give my dogs flea prevention!

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Brandi. Feel free to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Dave Behling Janesville, WI

Do a great job, and friendly service. I recommend them to friends, neighbors and family.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Dawn Wilkins Indianapolis, IN

I have never had a problem with coming out if I need them to.They are all really friendly.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

May. 26th, 2021

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DeEvelyn Heggins Dallas, TX

Not bothered with pest so far thati is harnful to me or my property. Keep up the good work!

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Rob Lambert Lake Geneva, WI

Great. Do a great job. No problem with coming back for a retreat if necessary. Only happened once.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

May. 3rd, 2021

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DB Pleasant Prairie, WI

Hawks has fixed the ant problem we had with multiple nests in different locations in our yard!

3 years ago

Reply from Hawx Pest Control

Thank you for the review! We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

May. 3rd, 2021

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Boda Fond Du Lac, WI

Always pleasant and thorough! Calls on time and communicate with what work is being done!

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Boda. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

May. 3rd, 2021

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Kitty Milwaukee, WI

Professional and accurate, they will come back and reservice if wasps try to take over

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Apr. 29th, 2021

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NN Cleveland, WI

Good service. They are very responsive. If something is not right, they will fix it.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Apr. 13th, 2021

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Mark Nadolski Menomonee Falls, WI

The team has been great since we joined. Took care of our problem areas prior to joining.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Mark. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Apr. 13th, 2021

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Juan Gomez Racine, WI

Hawx is easy to work with when scheduling times for them to spray the inside of my home.

3 years ago

Reply from Hawx Pest Control

Thank you for showing your appreciation, Juan. We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Apr. 13th, 2021

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Barbara Racine, WI

Someone came to the door and I found him very knowledgeable and nice. I haven't seen any bugs.

3 years ago

Reply from Hawx Pest Control

Thank you for showing your appreciation, Barbara. We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Mar. 22nd, 2021

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William Milwaukee, WI

Seems like they're very personable. I mean they listen to anything you have to say and then try to accommodate.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, William. We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Mar. 22nd, 2021

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Bruce Delavan, WI

Hawx came when they said they would. It works, though I would like more frequent application.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Bruce. We offer bi-monthly and quarterly services.
Please contact our office at 855-527-2343 with any questions!

Mar. 23rd, 2021

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Frank Oconomowoc, WI

Highly recommend. They are really good about getting rid of mosquitos though they are a little expensive compared to other places.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Frank.

Mar. 23rd, 2021

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Lee Kenosha, WI

Good pricing. Everything is done quickly. Never need to have extra service calls. They have done a great job.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Lee. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Mar. 23rd, 2021

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Sara Milton, WI

Anytime I call or request something minor, they always make it happen. Some issues still pop up.

3 years ago

Reply from Hawx Pest Control

Thank you for showing your appreciation, Sara. We always offer free re-services if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Mar. 23rd, 2021

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Michael

It is nice that I get regular updates. Sometimes I still find insects but it does help. I have an ant problem.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Michael. We always offer free re-services if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Mar. 23rd, 2021

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Gloria Fond Du Lac, WI

Customer service is very prompt and friendly and they provide a good service for a good price.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Gloria! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Niklas Carlson Mooresville, NC

Worst Experience Ever: We had a wasp problem at our house and signed up for yearly service, they send a tech out that was allergic to bees... Then they did not come out for 7 months and they refuse to hold up their end of the contract. I cancelled my agreement and they only refunded me 2 months out of the 8. They are not organized, professional, accountable, and customer service has been awful. After 11 months I have had zero service and nothing to show for the money they would not refund. Not an ethical company BEWARE!

11 months ago

Reply from Hawx Pest Control

Hey! This is Jenessa from Hawx Pest Control. I am so sorry to hear about your bad experience with our company, I would love to help. Please clink this link https://tinyurl.com/Hawxs to start a chat or email jenessa@hawxservices.com

Dec. 4th, 2023

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Jason Welsh Madison, WI

HORRIBLE. DO NOT SIGN UP! So a salesman showed up at my door over a year ago. I explained that I already had a pest service. He told me that he would give me a low one-time fee for a single treatment for our bushes that were outside of the area the other service treated. I signed up. Then nothing for over a year. A month or so ago, I have a tech arrive at my door and tell me they were there for our regularly-scheduled service. I told them they were mistaken, and that I had another service. They told me to call the office and get it straightened out. Then I get a guy calling, telling me that I had signed up for multiple services, but hadn't had them performed because they were cancelled every month (NOT by me BTW, except for that last one). He argued and argued saying that I had to fulfill the services - even though I didn't need them. He admitted that the fine print states I was contracted for 12 months - which was over. I was working, and had to go but let him know I would not be paying. Last week they charged my card over $300. Absolutely pathetic customer experience; they clearly do not care about their customers, are completely mismanaged, and can't keep track of their own customers and agreements.

1 year ago

Reply from Hawx Pest Control

Hi, this is Jenessa and I work for Hawx customer care, I would like to personally apologize for the negative experience you've had, and our team wants to investigate as best we can to assist your situation! Please clink this link https://tinyurl.com/Hawxs to start a chat or email jenessa@hawxservices.com

Oct. 16th, 2023

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Michael Greathouse Douglasville, GA

I would of put a negative score but it won't go any lower than 1. This was the worst service I have ever received. Morgan was extremely nice and offered to cut the cost of a monthly service. Likewise they threw in multiple services for free. Sounds great right? It was horrible. I had to have them come out multiple times over the course of 3 months and the problems never were fixed. No, it wasn't roaches or anything due to being nasty or infested, it was scorpions, yellow jackets , millipedes, and spiders. I asked the sales rep Morgan if there would be a cancelation fee if I was unhappy with the service, and I was assured that there would be no fees or anything, but he doesn't know of any reason why I would be unhappy. Well, I was unhappy the first tech who came forgot to do the services. To cancel I was informed I was lied to, and its 200 to cancel after I was laughed at by the first rep. He was very disrespectful, and told me that I only had two options. Either keep the service at a discount of 50 a month and one month free, or cancel and have a 200 charge. I asked to speak to someone who could help me and his response was, " It could take 72 hours or longer if I receive a call back at all from one of the managers. After persisting he finally put me on the line with a manager( She claimed to be one anyways), she said the same thing and that if I can't prove he lied about the fee then I would have to pay it or they could sue or put it against my credit. Bot were incredibly unprofessional. It was one of the worse business experiences I've had to go through with a company. 100% would not recommend, and If asked I would steer anyone who asked me to someone else.

1 year ago

Reply from Hawx Pest Control

Hi, this is Jenessa and I work for Hawx customer care, I would like to personally apologize for the negative experience you've had, and our team wants to investigate as best we can to assist your situation! Please clink this link https://tinyurl.com/Hawxs to start a chat or email jenessa@hawxservices.com

Sep. 24th, 2023

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Nader Ramsi

I signed up for Hawx pest control services on May 16th after a representative came to my door. After much discussion and questions with the Rep., I specifically asked the Rep. about the cancellation policy as many pest control companies have no problem canceling within 30 days no questions asked. The rep’s response was the same which was 30 days. I was also given a complimentary mosquito treatment for signing up which supposedly lasts 90 days (complete LIE) for free and if I wanted to add the Mosquito service after 90 days, then I would have to pay for it. Since I signed up for the service, I had to call the company (Hawx) 3 times to come back and re-do the service as I have not seen any improvements, in fact, the mosquito issue was even worse to which they responded that they cannot do anything about the mosquito since I don’t have the subscription for that. I reminded them that the rep. who signed me up specifically told me that the mosquito service lasts for 90 days, and I only took the service 2 weeks ago! They refused to perform the mosquito service. I was very frustrated by the wait time on the phone every time I called so I requested to cancel my subscription to which they responded you can only cancel after 3 days and now you must pay a $199.00 cancelation fee. I reminded them That I was told specifically by your agent that I can cancel within 30 days and not 3 days and the guy told me that he is only following procedure and doing his job and that there is nothing he could do. That’s ironic how some people and companies are dishonest to make money and go to the extent to cheat people out of their hard-earned money. Their business ethics and integrity are in question. I would caution everyone to think twice before signing up for this crooked company’s services. WHAT’S UP WITH THAT HAWX PEST CONTROL?

1 year ago

Reply from Hawx Pest Control

Hey! This is Jenessa from Hawx Pest Control. I am so sorry to hear about your bad experience with our company, I would love to help. Please reach out to my email jenessa@hawxservices.com and I would be happy to help!

Jun. 26th, 2023

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Clay Fessier Los Angeles, CA

SLAM THE DOOR on these guys. PREDATORY sales tactics. Hawx salespeople are the only pests in my front yard I need to worry about. I blame myself for not reading the fine print, but this was their plan the whole time. As a new home owner, this will be the last time I'll be tricked into signing a contract from a solicitor at my door. They pull you in with a low introductory rate, but you'll wind up signing for a six month contract that extends into the next year. Their website is difficult to sign into to attempt to find out your own account info and if you call to cancel, they will transfer you to another department. Of course I had to wait forever for them to answer. But I wasn't done yet! After reading so many other bad reviews, I was prepared to be taken advantage of just one more time before closing my account. After the predatory sales rep offered me a lower rate of $80 a month and I declined, I was informed that I'd be incurring a cancellation fee if I were to end my service "early." My other option was that I could have them visit just two more times and we'd be done. Hell no. I'm not going through this cancellation process again. I'd rather lose money. I told him, "Lets just go ahead and move forward with my original plan." "Schedule your services?" he responded. I said, "No, I'll pay the $195 (wtf) cancellation fee and be done with it." Guy couldn't believe it, but he said "Okay, your account is closed." But it wasn't yet because he didn't have my card on file that I had removed, which he had not realized yet! Another predatory sales tactic to keep stringing me along. After giving him my credit card info, my annoyance with Hawx Pest Control was finally over. Do yourself a favor and go with a reputable mosquito control service and give these CLOWNS the cold shoulder the next time they ring your doorbell looking for their next victim. They're out for blood more than the ankle biters are!

1 year ago

Reply from Hawx Pest Control

Thank you so much for leaving a review. I am so sorry that you had a bad experience with our company. Please reach out to me through email at jenessa@hawxservices.com

May. 22nd, 2023

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Tracy Abildskov Salt Lake City, UT

I am not a fan of there policy or service. There are several things I do not like about there service. They come out when they want to. This is a problem since we have animals that walk the yard and potentially they are exposed to pesticides that could and have made them sick. We have not had any animals die but I really do not like them showing up unannounced. They do not consult you before they spray your yard. This is a problem because they may put on more pesticides than what is needed. Yards change with the application of they pesticides and insects move. If they consulted with the owner then they could find out what they need to look for or what to change in the application of pesticides. They do not allow you to skip months. This is simple, why spray when not needed. Putting on more pesticides is bad for the environment and the home. They have an over-inflated valuation on there service. This is a little harder to explain. The simple example is that they only come out once in a while but charge you every month. They they pesticides are so expensive that you are paying for service even when they do not show up. They have early termination fees. You may feel you no longer need there service but whey will keep charging you until the contract is up or you give them there $200. The family has had more health problems since using there service. The people that are there to fix problems have no empathy and laugh at you. I cannot say strongly enough how much I dislike Hawx. I would suggest to everyone to avoid them. If you do need pest control and you have no choice BE SURE TO CANCEL SERVICE BEFORE THE 30 DAY EARLY TERMINATION PERIOD EXPIRES.

1 year ago

Reply from Hawx Pest Control

Thank you so much for leaving a review. I am so sorry that you had a bad experience with our company. Please reach out to me through email at jenessa@hawxservices.com

May. 22nd, 2023

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Ian Sanchez Charleston, SC

Hawx Pest Control is one of the most expensive pest services available in our area. They claim to give prompt personalized service. My experience with their service and corporate maze was terrible. The technician never returned my calls. The corporate office is electronic and does not empower their people to make decisions in the interest of the customer. It took me months to speak to anyone about the issues with my account. They lock you into a contract that bills monthly and is strictly enforced even when they do not answer the calls or provide service they promise. It does not seem like they care about the customer experience but they certainly are adamant about getting your money. You can expect to pay about $200 per 20min visit. They make promises they do not keep. When it comes down to solving any issues, they are not willing to own up to their short comings. They love to blow their own horn on how great their service is. The service was probably the worst I have had from any company. I recommend staying away from them.

1 year ago

Reply from Hawx Pest Control

We are sorry to hear of the frustrations you've experienced, these are definitely not business practices that we follow, and we will be looking into this matter further.

Apr. 2nd, 2023