Name: Hawx Pest Control
Rating: 4.2

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Thomas Willson Boerne, TX

Similar to other companies, strong start with a little fade. Techs have a variable eye for things and miss spots that should get treated. It's sort of an expected thing, I have used several companies and feel non knock my socks off regularly but hawk is the one we use

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 28th, 2021

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Ron W. Sagarsee Kokomo, IN

Because they were very polite and did there job mean while they explained everything they were doing also they called us for about 3 wks after checking to see how things were going , I was very pleased

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Ron. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Nancy Dibert Tomball, TX

I have used HAWX for 3 years and every service tech that has come to my house has been friendly, very professional and thorough. The phone support has also been very friendly and knowledgeable.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Nancy. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Charlotte DeWitt Charlotte, NC

I became very unsatisfied with the contract terms/promotional terms. I should be able to leave at any point if the pest control service is not working. I was told I would owe additional money if a stopped my mosquito services with Hawx because i had gotten a promotional rate on agreement of 8 complete services. I was outraged. I ended mosquito service with Hawx and continued quarterly pest control purely for the fact that i do not have a replacement company to do the job.

3 years ago

Reply from Hawx Pest Control

We would be happy to send out a manager to assist with any issues.

Jun. 28th, 2021

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Doug Moore Columbus, IN

They are flexible on their scheduling. They also have been responsive on responding to specific issues. And the bottom line is that i had an "ant problem" prior to Hawx, now I don't!!!

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Doug! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 25th, 2021

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Jeanne Saint Louis, MO

Basically this company is great!! They have super nice people and are very helpful an understanding. Took them awhile to stop just scheduling appointments and sending someone over when I didn't need anyone but have seemed to straighten that out. All in all I have really been happy with Hawks

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 28th, 2021

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Carla Ulibarri Ogden, UT

Today our tech was Gage. He went way beyond for us. He climbed under our huge deck and sprayed and knocked down 13 + wasp nests. He quit counting. He is courteous and professional. We were impressed!!

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 28th, 2021

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Janelle Skeen Ogden, UT

My account somehow was canceled. My husband had someone else do our house. I had bugs! I called Hawx, got things straightened out. They came out sprayed haven't seen another bug since

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Janelle! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 25th, 2021

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Janice Comstock Elk Grove, CA

they have very good about emailing the day or two before their visit so i can open the gate. Usually calls that am to remind me. I would be less stressed if my payment in check form was posted the month i mail with out reminders in the email two weeks after i send it.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 28th, 2021

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Barbara Burleson, TX

I think they usually do a good job but when it's beginning to rain they need to reschedule the appointment. This time he rushed and did not do a good job as expected. I will have to have them come back out after if ever it stops raining. There was no way a proper job was done.

3 years ago

Reply from Hawx Pest Control

Barbara, We are so sorry to hear of the frustrations you’ve experienced with our company. We try not to spray on rainy days, let us know if you ever need a reservice.

Jun. 28th, 2021

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Ann Lena Ballwin, MO

They're not perfect. And I first started with them it's because I got tricked into a one year contract when I thought I was getting a bargain pest control service I don't need pest control that often I'm only using mosquito now

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Ann. The mosquito spay is awesome!

Jun. 28th, 2021

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Dave Wilke Algonquin, IL

service techs that have come out are interested in addressing issues, should there be any. Solutions selected have always had a good impact. If something needs addressing between visits, Hawx is responsive to coming out.

3 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Carmine Temecula, CA

Michael...what a pleasure doing business with you! Michael has been at my house back in October. He remembered where to spray! Thank you for employing such a great associate!!!

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Carmine! Feel free to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Charles Edward Flinn Greenwood, IN

The treatments have taken care of any problems that I have had and when I called about an ant problem that wasn't resolved they sent someone out and applied a different treatment that took care of the problem.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Charles. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Angela Indianapolis, IN

We've had zero issues with pests since Hawx has been treating our home. They will also dust outdoor structures for carpenter bees, which hasn't been offered to us from past companies.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

May. 26th, 2021

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Amy Poncy

TERRIBLE SERVICE. HAD TROUBLE GETTING SOMEONE TO ANSWER THE PHONE IN LATE JUNE AND EARLY JULY. TRIED EMAILING THEM AND TEXTING AND NO ANSWER. TRIED SETTING UP A SERVICE VISIT VIA THEIR ONLINE PORTAL AND IT JUST SPUN AND SPUN AND NEVER WENT THROUGH. CHECKED MY ACCOUNT AND IT SAID THE SERVICE CONTRACT ENDS IN JUNE. CANCELLED ACCOUNT IN MID JULY. NOW HIT WITH EARLY TERMINATION FEE OF $200 EVEN THOUGH THE CONTRACT WAS DONE. THEY DON'T HONOR THIER SIDE OF THE CONTRACT BUT I HONORED MINE. CRAPPY SERVICE. FIND ANOTHER SERVICE.

3 months ago

Reply from Hawx Pest Control

We're truly sorry to hear about your experience. We strive to provide effective pest control solutions and it seems we fell short this time. We'd like to understand more about your situation and find a way to make things right. Please reach out to our customer support at sydney.johnson@hawxservices.com. Thank you.

Oct. 7th, 2024

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Sajid Syed Austin, TX

They are through with the process and always make a point to consult us for any specific issues before they start their work and would focus on the task at hand.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Sajid! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Sarah S Sadler Florence, KY

The technicians have always been extremely friendly and accommodating. I can never quite get rid of the ants, but it's definitely an improvement after them come.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Sarah! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Michelle N/A Sesker Waxahachie, TX

Come on time when they are scheduled. Very efficient. Send reminders before they come and leave notes of the treated areas and what they used to treat them.

3 years ago

Reply from Hawx Pest Control

Thank you for showing your appreciation, Michelle.

Jun. 24th, 2021

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M. McKeon Indianapolis, IN

Good communication. They let me know when the technician is coming, when he has been there, and if the scheduled appointment is changed. Technician is always polite.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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RUSSELL HUNNICUTT Riverdale, GA

it seems like more bugs come when you spray. you only spray outside around the house and the carport area. Before you come to spray we dont see any bugs, but after you leave 3 or 4 days we se bugs crawling again. Do this suppose to happen

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 24th, 2021

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Tommy Quinonez Riverside, CA

My one request when signing up for service was that all servicing would be done after 3pm. Several times I've had technicians come by before 3pm and only service the front yard, leaving the backyard with ants/spiders/cob webs. Also, I know weather plays a big part but we'll have spiders/earwigs/ants inside the house.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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Kendra Schofield Smithfield, UT

Polite, competent workers. Relatively affordable. Consistent schedule and can have them come between treatments for hot spots such as wasp nests, ants, etc.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Kendra.

Jun. 24th, 2021

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Julie Etringer Huntsville, UT

Employees are knowledgeable and polite. If I have issues between quarterly calls they always help me out. I get a call when to expect them which is nice..

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Julie. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Troy Rialto, CA

Inconsistencies in service. My comment is simple and to the point, but requires 40 characters to explain. The fact that this Survey is required to cancel my service will most certainly permanently end any future relationship or business with this company. I will note that your costumer service representatives were friendly and professional.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Mark Buchanan Greenwood, IN

Requested service be done the last week of June or first of July for a July 4th event & they ignored my request & came & performed service without me being there! Not happy with fact I had set time for beginning of July to do & it was ignored! Mark Buchanan

3 years ago

Reply from Hawx Pest Control

Mark, We are so sorry to hear of the dissatisfaction you've experienced with our company. Our scheduling system is on an automatic process and sometimes misses those requested days. We would love to speak to you further in regards to your services. Please give our office a call at 855-527-2343.

Jun. 17th, 2021

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Leah Fishers, IN

I had called prior to our quarterly appointment and advised we were having issues with ants so they would be prepared when they got here. The technician did not have the ant gel to treat the ants inside once he got there and I have now had to call and request another appointment.

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Michael Gresham Hamilton, OH

The amount of time spent assessing pest problems every visit. Do I really need outside applications in the dead of winter? And after asking technician to treat around window frames where insects get inside of siding to live and lay eggs I've yet to see them actually apply anything to the frames.

3 years ago

Reply from Hawx Pest Control

Michael, Our winter services are actually the key service of the key. The reason why is because the pests hide in the cracks and crevices of the home. When we come out, we will do a dusting treatment that will get into those holes. When the pests come out for the spring they will get in contact with the product and die off. If you have any other questions or concerns, please give our office a call at 855-527-2343.

Jun. 17th, 2021

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Michelle Mahoney Belleville, IL

Constantly have trouble with them servicing while it's raining. I have to ask them to come back, which they seem to not understand. When I question if spraying outside while it's raining is effective, they reply that it isn't. We're seriously considering canceling our service.

3 years ago

Reply from Hawx Pest Control

Michelle, We are so sorry to hear of the frustrations you’ve experienced with our company. We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 17th, 2021

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Michael T Naish Indianapolis, IN

For the first several years we would have given them 5 stars; however, we have been dealing with spring tails (a bug that comes through our kitchen plumbing pipes). Hawx has been to our room numerous times to treat but the spring tails never go away completely. We have treated the problem ourselves lately and they are gone!

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Keith Jay Citrus Heights, CA

We received notice the tech was coming out to do our service but didn't show up. Then we received smother notice he was coming the following week. My husband moved everything thing off of our patio for the second time, he didn't show again. I called to complain and they got someone out that day but I'm sure if I hadn't called we would have been skipped again.

3 years ago

Reply from Hawx Pest Control

Keith, These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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J. Huang Ontario, CA

Not sure if it's not part of the standard visit, but I noticed a lot of cobwebs not knocked down. I could understand not noticing the ones high up, but the ones found by the front door light I thought would have been obvious.

3 years ago

Reply from Hawx Pest Control

Hello there, We are so sorry to hear of the frustrations you’ve experienced with our company. We would love to come back out for a free reservice to get that taken care of for you. Please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Kurt Miller Gurnee, IL

They don't show up for your appointment when expected and don't advise you you wont be there and then it takes over a month to get a another date they can come. The quality of the work is excellent however.

3 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that Kurt went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Erica Saint Peters, MO

At first I feel like it was going pretty well-really thorough and our any problem got waaaaay better. After the first 9 months to a year though I feel like they come treat super quickly sometimes and don't really look and pay attention to problems

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Anne-Berry OBrien Trevor, WI

We had problems with spiders because we have a cedar house. Hawx has kept our home spider free. We also had a problem this year with ants and Hawx got rid of them asap!

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Ameenah Ali Douglasville, GA

I find the Hawx technician that come by are always courteous and thorough. They check if I want inside sprayed as well as outside. And always ask if I have new issues to address. I am very happy with my service.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Janet Mallen Clover, SC

They are always prompt, they let us know when they are on their way, good phone educate, they will always come back if necessary, and very nice people.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Joe Moore Fond Du Lac, WI

Hawx provides a great service. My only concerns are these: notification of an upcoming service comes on short notice and it comes somewhat irregularly. For example, as of today I don't know when to expect the next service.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Joe. We will work on that!

Jun. 28th, 2021

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Lisa Milloy Rock Hill, SC

They take care of the pests like wasps, ants, spiders so well. They clean out the corners of the porches and spray under the house and in the garage also.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Lisa. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Kat Washington Charlotte, NC

You rid me of roaches and I am Ecstatic. Customer service is great and if I need you to come back out there is no question you are always there to service me

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Kat! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Suzanne Lindskog Murrieta, CA

Some of the techs are amazing and do a really thorough job. Other techs don't do as good of a job and I feel like it was pointless for them to even come into my yard. Basically it all depends on the tech..

3 years ago

Reply from Hawx Pest Control

We would be happy to send out a manager to assist with any issues.

Jun. 28th, 2021

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Michelle Pecak Wheaton, IL

I've had some bad experiences but it's such a pain to reach anyone and give feedback I just let it go. I had one guy leave powder ALL OVER my basement when he was dusting the eaves. It was awful. I hate logging into the website - it never works and can't remember my password. Somehow the "HAWX" always takes up the ENTIRE screen.

3 years ago

Reply from Hawx Pest Control

Michelle, We are so sorry to hear of the frustrations you’ve experienced with our company.

Jun. 28th, 2021

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C.M. Clearfield, UT

Seems like it prevents most pests from getting into our home, but we still get spiders sometimes. We also have plenty of ants, wasps, and other pests crop up a ton in between treatments. I know we can request people to come back out, but it's not always convenient and often takes a while to get someone out to the house.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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Jason Jones Fort Worth, TX

Hawx is responsive to specific issues we face with ants, and proactive on other pests found in our neighborhood. They have been well worth the service since day 1.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 25th, 2021

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EM Stimpfl Huntersville, NC

Hawx comes and does the job, however, the last time they couldn't get in the back due to the locked gate but no one told me about them coming or that they couldn't do the backyard.

3 years ago

Reply from Hawx Pest Control

Thank you for taking the time to leave a review, EM. We will try and better our communication.

Jun. 28th, 2021

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Brian Rush Arnold, MO

I see obvious results after they treat my property. They keep up with their appointments and communicate if there are any issues. They have earned a five star rating.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Brian. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 28th, 2021

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Joe J Zyirek Sacramento, CA

It seems that the care and attention isn't as good as it once was. They person is usually in and out in less than 5 minutes and when I go and examine the property I see spider webs that were missed. Every day I see more and more spiders, ants and bugs inside and outside my house like the treatment isn't doing anything.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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Jonathan Solis Highland, CA

They have good products, their service helps keeps insects, ants, spiders away from inside our house. I feel like their service is what is helping out.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 25th, 2021

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C McClendon Arlington, TX

In the last few years We mainly are concerned about ants,& that still is not taken of accurately. Think the ants are in our grass & of course they somehow get into the house every so often. So I don't know what could be done to deal with the ants in the yard to keep them out of the house.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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MN Dundee, IL

We called because we have ants. The tech came out and had a broken sprayer and said he would come back the next morning. Apparently, we had to call for that, but he never told us. When I called, the woman on the phone kept acting like it was a new house call. I kept trying to explain the tech just said he would come out that day (Friday) but she wouldn't schedule me for anything before Wednesday. I asked for a supervisor, she said someone would call me that day, no one did. My husband called on Monday and couldn't get someone to come out until Tuesday. That guy knew nothing of the service call from before. He sprayed and it was still a month and a half before the ants were gone. They are still trying to get into other areas of our house. No one tried to look outside for an ant hill or anything, despite the tech saying they had probably disturbed one with the last spraying and that's why the ants were coming inside.

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021