Name: Hawx Pest Control
Rating: 4.2

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Kevin Busch dallas, texas

1 year ago

Reply from Hawx Pest Control

Thanks!

Sep. 25th, 2022

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Rick Boudreau Kokomo, IN

Thanks for making my day!Your tech does a great job! Yet I still have mice in my garage and shed also still have ant nests on my patio and pavilion but I worked in my backyard and was had fleas all over my feet and lower legs! Just about ready to cancel my service with Hawkes! Now I have to purchase my own product to try to take care of my problems!

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Rick! We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 24th, 2021

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Kelly Bacliff, TX

Great service and wonderful products. I've used them for over a year now and the products work so well, they've never had to spray inside of my house. The technicians do an excellent and thorough job! I love the pictures sent after their work is completed. I'm usually never home when they come but the few times I've been here they technicians are very respectful and pleasure to talk too.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Patricia Gibney Belgium, WI

They make regular on-schedule visits, with advanced notice by email. They have auto billing/payment, so I don't have to mess around with that. Every technician is polite and willing to please. He will treat any area I ask him to. Since I started using HAWX, I haven't had any bugs in the house or basement, and just an occasional bug in the garage. If you do have a problem, such as with wasps or hornets, they will come when you call them

2 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Jane Scharringhausen Palatine, IL

Carpenter bees had done quite a bit of damage to the wood posts on our deck and our cedar sided house. We retained Hawx Pest Control about 5 years ago to get rid of them and since then, with quarterly applications, we've had no more problem with these scary and damaging little creatures. The Hawx people listen to a customer's priorities and special areas requiring attention. They also visit in between quarterly applications, at no charge, if necessary.

2 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our technicians went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Gabrielle de Serres Round Rock, TX

They have good customer service in their office. They have good customer service from their people who come to the house and spray. And they have an excellent business model with no contract. I pay for the service I receive. If something goes wrong with my finances, i only owe for 1 visit and don't have a ridiculous bill of hundreds and hundreds of dollars and not receive the service.

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Gabrielle. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Joy Alkema Cary, NC

The company has followed through with service on getting rid of my ants. 2 years ago I had them really bad and they treated the backyard and the front quite successfully. This year the ants were still in the front yard and on the side of the house. They treated the house and I decided that I was going to go out and buy some poison. But, their customer service called me and asked me how things were going? I told them I have ants. They sent their service out twice to solve the issue. I do not have ants. They will remain my service as long as I live in this home.

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Joy. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Suzy M. Baytown, TX

Hawx is an excellent pest control Co. that does an outstanding job with excellent customer service. My technician is always cheerful and knowledgeable. I am on the Quarterly service plan for about 2 years now and i can tell a huge difference in fleas and spider control! They just started with a mosquito spray but I have not tried that service yet. Those pests are awful this year!

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Suzy. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Deborah Hastings Grand Prairie, TX

The quality of the product is very good and works well when not applied during rainy days. However, there seems to be a great deal of miscommunication between the office and the technician. The most recent service the technician locked the back gate when leaving; therefore, my lawn mowing service was unable to mow the back yard. I have continually asked for instructions to be on my account regarding the back gate and lock. It is apparent either these directions are not provided to the technician or the technician does not pay attention to the instructions. This is ongoing and is exceeding annoying.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Deborah. We will look into this.

Jun. 28th, 2021

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John Brock Muncie, IN

Hawx always gives me a heads up a few days before my next service appointment and the again on the day of when they 20-30 minutes from my house. The technician working on my house that day sends their name and photo so I know who they are when they arrive. Once finished, the tech sends me a rundown of services performed as well as photos of the areas on my house they treated. Top notch customer service.

2 years ago

Reply from Hawx Pest Control

Thank you for the review, John. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 28th, 2021

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D. Morgan Kaysville, UT

We tried 3 separate pest control companies to resolve an infestation of carpent beetles that had been brought in by an air duct cleaning company. No one could rid us of the problem until I called Hawx. They were familiar with this pest and after one treatment, the beetles were gone. They did check back and did one more treatment, but after months of fighting it, they were the only company of several that solved the problem!

2 years ago

Reply from Hawx Pest Control

Thank you for the review, D. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 28th, 2021

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Carliss A Mora Saint Louis, MO

They give notice when they are coming to service, if it starts to rain or is raining they allow me to reschedule without charging me for it. The carpenter ants are nearly gone, the wasps the burrow holes in my deck are gone, and though it took an extra cost, to me, they took care of an unexpected invasion of another kind of insect. Then, they returned at no cost to me after I saw evidence of the same insect, again. care of another infestation

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Carliss! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

May. 26th, 2021

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Kevin Johnstone Holly Springs, NC

All of the people that have come to our houses to spray the interior / exterior have been polite and expedient, during the trying times of covid19 that became more of a challenge but it hasn't impacted the quality of service I feel they have been consistent in providing.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Kevin! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Susan Schwarz Norcross, GA

I rarely see pests in my home. On the occasion that I do it is close to the next scheduled treatment. Personnel are always friendly, do a thorough job and remind me that they will come back before the next scheduled treatment if need be at no additional charge. They treat the outside and inside of the home.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Rebekah Hyer Killeen, TX

Always have had professional correspondences with the techs. They have also done well to make free visits in between whenever I call. Under the assumption that pest control is about maintenance and not elimination, I am so grateful for the work they do.

2 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Desiree Worthington Beaumont, CA

I've always had a pleasant experience with the Hawx team. Whatever they use works just as well as the harsh chemicals but it's safer for pets. I don't notice the pests until it's time for my next treatment. And I love that they are willing to retreat for free if I notice any new pests between treatments. They really back their product.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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James Anders Streamwood, IL

Easy to work with and great results. They send notifications before a quarterly visit so you know someone will be stopping by. When I had a small problem in the house all I had to do was pickup the phone and they came out the next day.

2 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Eugene Samuel Montgomery, IL

The majority of service technicians are good, there are some that are exceptional but there are few that spend all their time at your home on their cell phone. They use a wired or wireless connection to their cell phone but their on the cell phone none the less. I expect more personalized service for the $100 I spend for the hour of work. I have had technicians not complete the entire service, skipping over certain items and still write on the service ticket they completed the work. I expect more dedicated service technicians. The ones that are good and exceptional I heard you can request but the seed has been planted.

2 years ago

Reply from Hawx Pest Control

Eugene, We are so sorry to hear of the dissatisfaction you've experienced with our company. Please give our office a call at 855-527-2343 at your earliest convenience to get those taken care of!

Jun. 28th, 2021

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Deepti datt Sacramento, CA

They are nice over the phone even when they come to service after 2 years I have the same person coming to place from hawx he is really nice and when ever I ask him to cover certain area he is always willing to take care of my request

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Deepti. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Jeff Rideout San Antonio, TX

They come out every 2 months and if you need them to, they will come out again or if you have special needs they handle them as well. I only had to tell them once what name I go by (not my first name) and they've called me that ever since. Awesome and friendly staff.

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Shruti Kohli Schaumburg, IL

Professional and courteous people. Great service. Easy to reschedule and reservice if needed. However, our issue is that the products used in the spray are NOT very effective. After the application, we still see wasps and spiders. We had asked Hawx to spray for wasps and remove any nests from the property. We still have an issue of wasps. So I searched on my own and found 3 small nests outside and sprayed them with a Wasp and Hornnet spray that I got from Home Depot. I am sure we have more nests hidden around the property. Plus, I see shavings on the deck which may be a sign of carpenter bees. I wish Hawx would help with these issues so that I can give them a higher rating.

2 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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Curt Toovey Highland, CA

Hawx employs intelligent, cordial people who know their products and business. They're on time, get the job done, and can explain in detail what they're doing. If you need special treatment for any problems, they're there to help.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Curt! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Danielle C. Crystal Lake, IL

They come in between quarterly visits to do touch ups for whatever issue arises for no additional charge and they always schedule based on my convenience. They hire the best most personable people from the call centers to the technicians. The technicians are always thorough and polite and respectful to my home and family. Couldnt be happier.

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Danielle. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 28th, 2021

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Jessica Young Midvale, UT

Since utilizing HAWX, I havent had ANY indoor bug issues. HAWX only treats the outside of my home on a regular maintanance schedule which prevents any bug issues inside. I LOVE IT!!! The staff that come to my home are always professional, courteous, and thorough.

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Jessica. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 28th, 2021

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Gregg Ogden, UT

They communicate effectively every time that they are going to come out and perform a service, and I have had no complaints from the kiddos or the wife on the presence of icky critters. Easy to list any concerns with technicians or the office and they make sure to take care of issues right away.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Gregg! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 25th, 2021

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Carol Placentia, CA

The company is affordable and has very knowledgeable technicians. I love how they avoid my garden food and herb area when spraying and most important-the spiders are gone but my lizards live on. That last point was very important to me. Thank you Hawk.

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Carol. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Unknown Vacaville, CA

Hawk Pest Control has been consistent. Including the quality of work, notification and billing. Billing is important because they have made no attempt to increase our agreed upon pricing unlike other pest control companies I've used.

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

May. 26th, 2021

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William J Wagner Harrisburg, NC

I have had other pest control companies over the years and Hawx is by far the best. First and foremost they use Bayer products which are safe for my animals. and of course not to mention I have had greater than expected reduction in pests compared to other companies

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, William! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

May. 26th, 2021

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Priscilla Ollanketo Kenosha, WI

When I first answered the door to a young man going door to door promoting this company. I had a lot trouble with ants. I tried so many remedies. But these ants always came back. But with Hawx Control it’s under control amongst other Beatles and bugs. I am mostly tural so I need the mosquitoes sprayed plus fleas & ticks. I love my yard. Thank you Hawx Pest Control

3 years ago Edited January 10, 2024

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

Apr. 13th, 2021

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CeCe Green Lake, WI

Have been using Hawk since 2019 for a black ant problem on the outside of my home. Black ant problem went away after 2 treatments. Have them come out 3 times a year to ensure the ants stay away. I also use them in the summer months for mosquitos and have been happy with the results.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, CeCe. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Apr. 13th, 2021

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Renae Union Grove, WI

Here's my feedback. Number one it was not verbally told me up front that if I wanted to cancel my contract I only had three days to do it. I read that in fine print after three days was over so then I felt like I was stuck.The other feedback is everytime that I called to speak to a representative about how many more trips that I had for the pest control, the mosquito control each one of them gave me a different answer and I talked to three different people there at various times over the year, another man had the same story also how they communicate to me was another conflict from the representative the home office 1800 number I would get emails instead of text messages and I said well everytime I had a text message previously she said well that's not here in your chart so there's a lot of miscommunication with customer service.

3 years ago

Reply from Hawx Pest Control

Renae, We are so sorry to hear of the frustrations you’ve experienced with our company. We would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Mar. 23rd, 2021

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Juana Twin Lakes, WI

Had a really bad big black ant problem during the spring and summer and I couldn’t find a way to get rid of them and they have solved all my problems with the little critters. They make sure to spray really good. It is a really good company.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Juana. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Mar. 23rd, 2021

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Paula Albanese Marietta, GA

Service has gone down since signing up with them. And I was not happy with a reply from one of your technicians when I asked him to spray for a carpenter bee that was making a hole near my front door. He replied that he wasn't here to do that service today. I am thinking about going with another service. I have ants that have not been treated, or if they were it didn't work. I'm very disappointed in your service. Spider webs used to be cleaned . Not any more.

2 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Lisa Maryland Heights, MO

The products they apply work great. The service provided is often lacking. Rescheduling without notice, rescheduling due to scheduling conflicts, technician serviced wrong house and said it was mine completed. Jordan, the most recent technician I had was wonderful, however he shared that a service should take about 20 minutes and that is definitely not how long the other techs in the past have taken. The salesmen that come keep trying to get me to sign up with Hawx and claim I am not in the system, but every time I call for scheduling issues they have no trouble finding me.

2 years ago

Reply from Hawx Pest Control

Lisa, We are so sorry to hear of the dissatisfaction you've experienced with our company. Please give our office a call at 855-527-2343 at your earliest convenience to get those taken care of!

Jun. 28th, 2021

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Kathryn Basham Indianapolis, IN

It has been several years since I have needed for Hawx Pest Control to come inside to spray. They have done a wonderful job on the outside of the house, that we haven't seen anything inside for awhile.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Kathryn! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Patricia MacLeod Lake Elsinore, CA

I have never had an isuue with Hawx. They come quarterly so I never have to worry about calling them to come out. In the three years I've been using them, my house has been bug free.e

2 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Phyllis Gustafson Troy, IL

They are professional and accommodate your schedule dates. I haven't had those tiny ants in the spring/summer since they've been servicing me. Not too many bugs are seen inside my home.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Shirley Jauch Palatine, IL

I like the fact that they let me know when they arrive and are willing to spray inside if need be. I realize that some insects (spiders, ants, etc. are bound to find their way in the house, but as long as there are only a few I can handle it).

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Timothy Sacramento, CA

No pests in the house! Yay! He clued me into the lemon tree also being too close to the house and the aunts using it as a route into the house. So that is being continuously cut back from the walls.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Timothy! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 17th, 2021

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Kecia Cortrecht Lake Saint Louis, MO

They have been great for the most part. They have failed to clean all spider webs etc from the eaves on some visits. I know they would come back and correct if I took the time to call them.

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Kecia. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Jacqueline Sieberns Huntington, IN

I've always enjoyed the service I have gotten from Hawx Pest Control and their associates. However, there have been a few times when they were scheduled to come, but they did not show up. Also, the last person that sprayed my house, made a comment about my wall boards being dusty. I found that a little unprofessional. Thanks.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Bandal Moreno Valley, CA

Great service. The one thing I wish they would change is the appointment system. We receive a text message notifying us of our next appointment. But I always have to call the reschedule for a convenient time.

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 17th, 2021

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DEJ Mc Kinney, TX

Sometimes they come on days when we notified them not to come, because they will not have access to the inside of the house. They come, nevertheless and charge for full service. We have had to call them back on a number of occasions, because they left fire ant mounds untreated. They are okay if someone is walking along with them pointing areas to spray.

2 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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KELLY WILLIAM MUNCY Ogden, UT

Your young men who come to provide service are always helpful, eager to please and seem to want to do the little extra things to make sure we are served fight. Last guy , Nick , was fantastic.

2 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Joseph C Perry Cary, NC

Great communication and noticeable results. Bug and pest activity has decreased markedly since starting service with Hawx. The technicians are always courteous and punctual.

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 17th, 2021

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Jamie Moser Justin, TX

They always do a preventative treatment so I don't need spray inside the house. They knock down spider webs, dirt daub ears, and wasp nests around the house and eaves. No pests in my house!

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Jamie! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Doreen Pflugerville, TX

The products work and they are always good about coming out again if problems occur because of excess rain or other factors making bugs more present. Unfortunately they don't always have the same technician so treatment is inconsistent

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Argelia C. Weber San Antonio, TX

They have always been very thorough and courteous when providing my quarterly service. Once I asked for them to come back and respray my outdoor perimeter which they did gladly and promptly.

2 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Thomas Willson Boerne, TX

Similar to other companies, strong start with a little fade. Techs have a variable eye for things and miss spots that should get treated. It's sort of an expected thing, I have used several companies and feel non knock my socks off regularly but hawk is the one we use

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 28th, 2021

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Suzi Coyle Friendswood, TX

They show up when they're supposed to, they let me know ahead of time and even remind me on their way here. I have not had one single problem with them since day 1. They do their job thoroughly, professionally and swiftly.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Suzi! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021