Name: Aptive Environmental
Rating: 2.5

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Carleen B Cypress, TX

As always Freddy has done an outstanding job. He is polite, respectful, knowledgeable and goes above and beyond to get the job done perfectly. He will explain everything to you , and with him on the job you will not have to worry that something will go wrong. I thank you kindly Freddy! Carleen B

6 years ago

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Alex Coral Gables, FL

Luis went above and beyond to accommodate our schedule. He rapidly and professionally assessed our needs and attended to them forthwith. Moreover, he lumped our indoor and outdoor needs into one session. He was very friendly, knowledgeable and certainly the technician we will request every time. Only the highest recommendations for Luis.

6 years ago

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Larry Madison, WI

Rollin presented himself kind, courteous and professional. While I did not follow him around the outside of the house, I trust he did what he said he was going to do. He rang the bell to inform me he had finished. This is my first interaction with adaptive environmental therefore I feel it’s actually a little too soon to give a true review

6 years ago

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James Heidenreich North Royalton, OH

The sales person Kyle and tech Will were very professional and knowledgeable. Will took the time and effort to answer all my questions and made sure I was satisfied with my first application. Looking forward to a pest and bug free living environment.

6 years ago

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Cam Ringoes, NJ

Technician was professional, very knowledgeable and did a great treatment plan inside and outside taking care of the black ant problem. Also when I called about reoccurring problem person was very responsive and set up appointment to take care of problem.

6 years ago

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Carol C Woodstock, GA

I’ve been using Aptive for a couple of years and I’ve only had great service. My technician, Gene L, is very professional, pleasant and does a great job. Aptive has always addressed any issues I may have and takes care of it quickly.

6 years ago

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Danny Panorama City, CA

great understanding of the products he used and the proper handling fo them. Great advice to keep other pests off our lawn and yards. Very knowledgable on how to keep pest and rodents away. Would like to have this tech back for our 2nd service in the near future.

6 years ago

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Wendling, Grace & Allen Tampa, FL

John and Aptive have been great. As a new customer of 4 months, they have always given us an immediate response to any concern. John is very friendly and professional and I know he and Jessica will always be there to keep our home pest free. Thank You Allen & Grace

6 years ago

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Ron Trevathan Houston, TX

Call as promised. Met him at house - he went over what he would be doing. Very good explanation. Did his work and contacted me before leaving to make sure I was satisfied. Asked if I have any questions. He is very good representative for your company. Only concern on summary is it did not list the Garage. Assumed he did apply treatment in that area also but not listed.

6 years ago

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Vonnie04 Killeen, TX

Today was my 1st interaction with this company. And I really enjoyed it. It was not awkward the Technician explained himself , showed that he worked for the company let me know what he was going to do. All the areas that he was going to cover. Came in sprayed the the inside. Answered every question I had. I really enjoyed my 1st interaction.

6 years ago

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Robin Hurst, TX

My service tech today was Jeancy C, he was great. Treated the areas I wanted treated, was also very quick. The only reason I gave 4 stars instead of 5 is because you can't just give out a link to family and friends for the referral rewards. You have to submit an email to Aptive and then Aptive emails them. It just shouldn't be that hard. I should be able to just share a referral link on Facebook.

6 years ago

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Debbie Hollywood, FL

Excellent customer service , my technician Raina V went above and beyond. She was professional, thorough and careful while going through my home and fumigating. She was patient and answered every question I had. Aptive services have worked for me thus far and has definitely reduced my issues with pests.

6 years ago

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Alan J Brown Henderson, NV

Aptive technician Jordan did outstanding job at my residence today. His work was thorough and complete. Each step of the way he kept informed of what he was doing and why. Very knowledgable, courteous and professional. Thank you Aptive for the skilled and professional technicians you have on your staff. They really make the difference.

6 years ago

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Annette Q Spotswood, NJ

Our technician was Mike N. He was very professional and extremely knowledgeable about our issue. I appreciate his coming out on Saturday to apply a treatment. The issue with the ground wasps is 95% improved in 2 days, I highly recommend Aptive

6 years ago

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John Fleming San Antonio, TX

Tech did a terrific job. Upon arrival did a quick walk-about of the property than notified me of what he intended to do. After performing the service, he debriefed me on what he found. We’ve had a number of Aptiva techs but this one was the most thorough and professional. Great job!

6 years ago

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SHudnut Indianapolis, IN

I appreciated the thorough treatment information given when talking to Spencer E plus the company background. Alec T did great job with sweeping out all cob webs that had been collecting outdoors given the extreme heat we’ve had this summer. I feel Aptive will ensure my home remains pest free. Thank you

6 years ago

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Angela Wolfe Arlington, TX

Called half hour prior to appt and Pedro arrived on time. He treated both the outside and inside per my request. Pedro was very polite and informative. Would enjoy having this rep return in the future. he was excellent, enjoys his position at Aptive and happy to do a great job for us.

6 years ago

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Marianne Grayslake, IL

Reinaldo was an exceptional technician. He was very helpful explaining the process and gave us good information on what to do at home to help the treatment process. He was very thorough and all of his equipment was clean and orderly. We were very happy with our first visit and have requested him for subsequent visits.

6 years ago

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Brittanie Fellows Folsom, CA

The technician that came to our home was Marco. He was very thorough with the treatment of our property and was even kind enough to help fill our small fountain with water. I'm a week away from having a 2nd baby so the help was very much appreciated!

6 years ago

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James Keitt Killeen, TX

I like you customer service. Your service technician Benjamin was a great Personnel help,he point out a few things around my house and took care of it. I he seen a Bee/horny nest. He's a great service technician. If I was his supervisor I will give him a promotion or a pay raise.

6 years ago

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Vivian Goodlettsville, TN

Heather is the most helpful, innovative and determined service Agent I’ve had the pleasure to meet. She was so thorough and sprayed and dusted areas that had never been done before. And I had a horrible Brown Recluse infestation. I recommend this service all the time!!

6 years ago

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Raymond Logan Las Vegas, NV

One MAJOR problem. Your man arrived at 6:17 yesterday and only sprayed the cement and block wall on our driveway and left. We had waited on him ALL DAY and finally left at 5:20 after one of us called the company and said we were not waiting any longer. Your man did not enter or spray anyting else. He DID NOT SERVICE OUR PROPERTY, but told you he did and the service was complete. A lie. You are welcome to view our security camera that surround our estate.

6 years ago

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DMoore Lake Orion, MI

The technician did a great job. I have no complaints but I wish I could have remembered his name. He was efficient and did the job well taking additional attention to a section on my home where wasps/hornets like to enter. Job well done once again!! Thank you very much.

6 years ago

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Allan Findlay Greenwood, IN

I just had my 1st pest control treatment w/Aptive by Cotton P and he was very thorough and polite. He took the time to ask me what concerns that I had and noted to NOT spray near my containers that have edible plants growing in them. I am very satisfied with the work that he performed. Allan F.

6 years ago

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sarah king Rancho Santa Fe, CA

Josh visited us today and did a very thorough job in looking after our home. He went above and beyond. He has a great personality and was thoughtful and listened to our needs. His explanation on products and what he was going to do was crystal clear. I hope he is the guy that visits us every time.

6 years ago

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Dawn Clarke Acworth, GA

Always happy to see Joey P come out to my property. You can tell he takes his job seriously and is always wanting to please the customer. He listens to my concerns and acts on them. Very much appreciated. He makes having the service of killing bugs a pleasant experience! Excellent employee. Thank you Joey!

6 years ago

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Kim Forest Hill, MD

The technician, Jeremiah W, came out for our first treatment today. He was right on time, very thorough, and explained both the treatments as well as the annual contract and services to my understanding. Wonderful service so far. Thank you!

6 years ago

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Mary Anne Potter Dallas, TX

This was our first treatment. The tech was very polite and friendly; I watched him in the back for a few minutes and in the front for a few minutes. He was thorough and efficient and, as I had requested, let me know when he was finished so that I could close the garage door promptly.

6 years ago

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Kenneth Davis Hopatcong, NJ

Jose and Guillermo were very professional, courteous and did a great job with the initial service. They explained everything that was going to be done, fully answered all of my questions and provided all around great service.

6 years ago

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Elyse J Flader Stony Brook, NY

I noticed a wasp nest in a shrub the day after a scheduled service. The technician that did the service did not notice the wasp nest as it was well hidden. I called and was told someone would arrive within 2hrs. Tyler indeed came as i was told and eliminated the wasps and nest.

6 years ago

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ER Port Washington, NY

Our technician, Michael did a great job, explained everything well before he got started and then gave us a recap of what he did and found after he completed the job. Really nice guy, I look forward to seeing him in the future.

6 years ago

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Alex Saint Charles, MO

There's a disconnect here. I'm a first time customer and the person who signed me up said that the technician was going to review my contract and treat for pests outside and in my basement for spiders. The review and basement were not done and I don't blame the technician.

6 years ago

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Donovan Las Vegas, NV

Great service! The captive gentleman was very professional and nice! Came in and got the job done quickly and informed what he will be doing and what he is spraying and how long to wait for the product to dry. Also answered what ever questions I had.

6 years ago

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Brett Haendel Kent, OH

A guy showed up to let us know he was here to complete the first application. He brushed webs off all around house, sprayed all around the house then spread granuals and he was done. Quick and simple, we just leave our dogs in for about 15 minutes.

6 years ago

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Steven Hall Chula Vista, CA

The tech came over and sprayed around the house and wiped all the cobwebs down from the front of the house and our patio cover. I asked him to take the rat trap since we have not had any rats now for a year. He did a great job and did everything I had asked him to do. Thank you Mr. Hall

6 years ago Edited September 14, 2021

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Lynne D Ania Akron, OH

First time I've used Aptive. Was impressed with tech, Conner J, who explained what he was going to due on his initial visit and when he completed the job of getting rid of BUGS, told me what he found around my house and treated. If insects reappeared the company would come out and treat again - free.

6 years ago

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Jill D Tampa, FL

Very professional, on-time, efficient, courteous! This was a terrific pest control experience!! I’m not sure 5 stars is enough and give huge props to any person unafraid of spiders! (I am terrified...) Thanks for the fantastic service. So far, you have delivered on all you have promised! I am impressed!!

6 years ago

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David Camp Deer Park, TX

One word. Outstanding. He was courteous and explained who he was and what he was going to do. He ask if we were having any problems since the last visit. He preformed the job quickly and efficient. He knew what he was doing, an expert he is.

6 years ago

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donna Huntington Beach, CA

The salesman was persistent but not pushy and made me feel that the service would be great for me. The technician was polite and did his job promptly. The salesman worked around my schedule and checked to see if I was satisfied. I will know better about the service when I notice my bugs have disappeared. Thank you.

6 years ago

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Dale Miller Pleasant Hill, CA

It is a little early in our “relationship” to give a confident review. Our first service completed today was a very positive e experience. Our technician (Drake) was polite, efficient and professional. I was sent a text confirming the window of service, which was appreciated as it gave me time to put our dog in the house.

6 years ago

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michele C winslow Montgomery, IL

the lady did an ok job. She missed some things in the garage but to be fair the car was in the way and we could not move it for her. Other wise she was wonderful. Very pleasant to speak with. Knowledgeable on the product and how it works. was most helpful on the payment plan and how it works. Thanks for your help in sending qualified people to do the job.

6 years ago

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Rowtas Singh Centereach, NY

Mr. Kemar D did an exceptional job at my home. He was very professional and knowledgeable of his tasks. He explained to me what he was performing on my lawn and property. Mr. D was patient. Kind and Respectful to me and my family. I would like to request that Mr. Kemar D be the assigned Technician that always performs the treating at my home.

6 years ago

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Connie Romero Haslet, TX

Today was my first time appointment with Aptive, my technician Alex V was right on time, explained everything he was going to do today and explained the chemicals he was using. He was very very professional. He did an exceptional job. I was very pleased with Alex work. Very friendly and nice individual.

6 years ago

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Eileen Port Jefferson Station, NY

When the salesman came to my door I immediately googled the company and he was ready for it. He had good supportive answers to my questions. The service technician came the following day. He had just been attacked by a dog but still continued on with his appointments. Nice guy and obviously good work ethic!

6 years ago

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Gary L Pacheco Livermore, CA

I'm a bit frustrated. I went to go use my hose in the back yard and noticed the spider webs were not removed of that area behind the RV trailer that I pointed out with my sales man. Then went to the front yard and noticed the spray handle was removed and the rubber washer is now missing, then went to real the hose back in to the hose spool and noticed the entire spool handle was snapped off and broken. still sitting in the dirt. It may not be new and it may have been brittle but I would have at lest seen a note to say it was broke. I still see some spider webs that were missed. Felt like he did a not so good job.

6 years ago

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Geoff League City, TX

The technician that came to my house was awesome. He had a good attitude from the first second he arrived. Leo was polite and professional. He covered his boots before he came in the house and asked if there are any rooms to stay away from. After the first visit, I feel like I made the right choice in trying Aptive.

6 years ago

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Jennifer Galligan Hopewell Junction, NY

Michael was timely, courteous, and respectful. He went out of his way to determine the types of ants in my home. He gave advice, offered a magnet with his company phone number and encouraged me to contact if additional treatment is needed. I was comfortable with him in my house.

6 years ago

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Ken Van Sickle Wooster, OH

Gentleman was pleasant, informed as to my last application, what it covered (insects) what the new application covered. He went right to work and quickly completed his task. He seemed to have the right tools and knew how to use them.

6 years ago

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Darlyne Law Round Rock, TX

We have just recently started using Aptive Environmental and so far very pleased. Our technician has been Jason B on each occasion and he is very professional, knows what he is doing, and very sensitive to our needs. Also very friendly. Provides great customer service.

6 years ago

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TJ Bel Air, MD

Service has been good so far. Timely and impactful with courteous and professional service techs. I must admit, the results of their application/pesticide is significantly more effective the the HD or Lowes stuff. Glad I made the choice to go with Aptive.

6 years ago