Name: Aptive Environmental
Rating: 2.5

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Carole Blodgett Carlsbad, CA

Not only am I pleased with the pest control but I am very pleased with the nice technician NICK. He helped me move our large microwave off the floor when a construction crew left without putting it back. I call that going the extra mile! Thank you Nick from Carole B. in Carlsbad CA.

6 years ago

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Carol-Ann Dickinson, TX

Always such great service! Jorge did an amazing job and was thorough and friendly. He went above and beyond. He made sure to check everything thing out first (our yard is huge) and then went back and hit the whole yard and around our house. He even noticed some things in a tree out front and took care of that too!

6 years ago Edited September 14, 2021

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kathy l Simi Valley, CA

We just moved in to a new home and we were being over run with spiders!!! Aptive came out not once but twice to make sure the problem was taken care of. Raymond really seemed to care and helped us get rid of our problem spiders. Thank you.

6 years ago

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Jaime Manassas, VA

Mr. Leslie G was a true professional. What a pleasure to have such a rockstar represent your company. I would request to have him as my tech that services my home. What an amazing soul. So knowledgeable and courteous!! Best experiences I have had with aptive thus far!!

6 years ago

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Paul Jaeggi St Louis, MO

Friendly tech. On time. Service completed in a timely fashion without shortcuts. My questions and concerns were answered with knowledge and without judgement. While I have not shopped all available pest control services, Aptive has performed well. I can't express opinion on the pricing without more research, but, this works.

6 years ago

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Zareh K. Granada Hills, CA

Erick E is the best Aptive service technician i have ever met, he is very kind and understanding the customer's needs and does his job excellent and beyond my expectations. Thank you Erick, hope to see you again soon whenever i will need service.

6 years ago

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Elissa Ide Roseville, CA

Our technician arrived, let me know he was here and what he was going to do, asked if we are having any issues, did his job, and again let me know when he was done. He was very professional and made sure I was not having any issues and if issues do arise that I can call any time and they will come out.

6 years ago

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Angel Vacaville, CA

Very polite, asked about problem areas of concern, worked as expected. Checked with us before departure, and said to call if any problem arose. informed us to keep dog inside for at least a half an hour ater he left. I liked Ray very much and so did my husband,

6 years ago

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William Demus League City, TX

The Technician who recently provided service at my residence provided the most impeccable job. He was extremely polite, thorough in the spraying inside an out and helpful in explaining what he was doing. He seems to take extreme pride in his job. If he worked for me I would have hiave him on the fast trach for promotion

6 years ago

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Wes Girvin Woodbridge, VA

Our ant problem is a tough one since they are clearly in the walls and Terrence took a great deal of time treating in the walls through the outlets and other very challenging areas to treat through. New to Active, but I plan to stay with them forever.

6 years ago

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John Tapp

The technician came to the door to alert us to his presence and to ask us if we were having any problems that he needed to attend to. He completed the service in a quick and professional manner and was polite and respectful of our property. Great job! I didn't get the technician's name but he deserves the bonus.

6 years ago Edited September 14, 2021

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Joel Richmond, TX

Very professional. Got right to problem areas and no problem making suggestions to aid with controlling my spider problem. I had to schedule an early appointment due to work but he was able to perform the service appoint early and promptly.

6 years ago

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Dan Begley St Louis, MO

Justin O was outstanding when he came to service our home. He was very personable, professional, and courteous, and he took his time explaining things to me. He also did a very thorough job sweeping away the cobwebs and spraying the house. It was a pleasure meeting Justin and chatting with him, and I give him the highest A+ rating possible.

6 years ago

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Mark P. O'Fallon, MO

Justin O was my rep. he called when he was on his way over to let me know what time he would be here and then was on time. He explained everything he was going to do and then proceeded to do it. Justin was very professional and courteous. I was very impressed with his work ethic and the way he went about his business!

6 years ago

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Umul Parsippany, NJ

I am really happy with the service provider Miguel O (sr tech at aptive). He knew his stuff really well. Besides that he was very friendly with my kids around. Explained to my 4 yr old to what he was doing and answered to his non stop questions repeatedly! He did a very thorough check of my house I would definitely recommend to friends

6 years ago

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Jessica L Alexandria, VA

I was VERY HAPPY with William K, who provided the close attention to detail that I need. I live in a townhouse that has a deck, so requires access through the house to attend to almost the entire back half of the house. William also gave me advice on how to best schedule my appointments to they are on days I can be available. Additionally, he scoured the entire house outside, front and back, and eliminated all the myriad of spider webs that infest my house, I guess because it's so near a tidal basin parkland immediately behind my house. He was one of the most attentive agents I've had. Thank you, William!!

6 years ago

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Chris Thorntona Elk Grove, CA

Marcus was great. He was patient and thorough, and allowed us the time to put the dog up. He listened and answered all of our questions and made sure we were completely satisfied with the treatment throughout the yard. So professional and kind. Thank you.

6 years ago Edited September 14, 2021

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Sandy S Maple Valley, WA

Devon did a great job today! Took his time and was very thorough both inside and outside. He was very professional, courteous and respectful. Thanks to him and Aptiv for great service. Please make sure that he receives his $5 bonus.

6 years ago Edited September 14, 2021

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Terese Koestering Plymouth, MI

I moved to a new home and wanted some help with the inside spiders. Jeremiah from Aptive did a fantastic job for me and was very personable.!! He went above and beyond to make sure he took great care of all the areas of concern for me! Great Job Jeremiah for a job well done!! Thanks Jeremiah Terese Koestering Plymouth, Michigan

6 years ago

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Mike H Ballwin, MO

Ricky was amazing!!! Very positive and upbeat. He did a thorough job he took his time to make sure the job is done right the first time. He went the extra mile to do the job at a very high-level !!! He makes the service definitely worth the money !!!

6 years ago

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John Tampa, FL

As far as the total experience, he did a good job. The only problem is that he knocked down two small wasp nests, but didn't spray the wasps. He left about 2 hours ago and about 10-15 wasps keep flying around my front door. I will have to go out there and finish the job once they settle down. Other than that, he was professional and courteous and seemed to do a good job. I will see as the days/weeks go by.

6 years ago

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Betty N Miami, FL

Ashlee R is an outstanding representative who performed a very professional service to my home. She is very well trained, has a wonderful personality, provide information about her service and answer above and beyond any questions or concerns you may had. I will definitely refer her and ask for Ashlee for my next services.

6 years ago

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Robyn Auburn, WA

Well, today, as with all Aptive servicing, Avery did a great job communicating and troubleshooting for us. He was very courteous, efficient, thoughtful and professional. Thank you Avery! We hope the mice will stay outside!

6 years ago Edited September 14, 2021

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Becky Ballwin, MO

Darrion W. Took care of everything. I had lots of questions which he answered. He looked up information for me, sprayed, put out traps and took care of several areas about which I expressed concern. I’m very happy with the job.

6 years ago

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Katelyn S Converse, TX

Mike S performed my service and was amazing. He was extremely patient, kind, and courteous. He was very knowledgeable and asked questions to make sure he addressed my concerns. I have not had any pest control problems since he came out and treated.

6 years ago

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Mark M Uniontown, OH

Billy did a super job. He is the first associate to spray around the whole house and not just tell me swept for spider webs, I feel he should be rewarded for his stellar performance. I wish that he becomes my primary my primary person to apply product. Thanks Billy for a job well done. Mark M

6 years ago

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Jean R O'Meara

Alex was professional, thorough and explained what he was doing to treat my home/yard for fleas and why. He was very easy to talk to and was knowledgeable regarding all of the questions I asked. Alex represents his company in a very positive way an I am sure is considered an asset. His customer care skills are excellent.

6 years ago

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Kim Dorlaque City of Saint Peters, MO

I've been a customer for over a year and felt the technicians that came to the home were not actually covering all of the areas they needed to be spraying. This summer has been a bit difficult due to extreme weather conditions so I was blowing it off when I started seeing excessive spider webs popping up all over outside. But then I started seeing spiders in the house. I called the company and a sked to speak with a manager and instead they sent one to my home. He was excellent. He cleaned all of the bushes above and beyond my expectations. He also treated them all as well as the treating the complete exterior. Then he offered to return in two weeks to ensure all issues have been resolved. He also brought another technician with him that treated the entire house, taking the extra time to move things away from the walls so everything was treated. My disappointment was quickly turned around into great appreciation. I had expected them to make excuses for the condition they found the property in but they agreed this was not acceptable and took the utmost care in ensuring a positive outcome.

6 years ago

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Karla B. Dacula, GA

I have used Aptive services for the past two years and I never had any issue or complaint. However, I need to commend the exemplary service I received today from three very dedicated Aptive company professionals who went above and beyond in servicing my property. They are truly an asset to Aptive Company.

6 years ago

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Omar Herndon, VA

We had a bug infestation to say the least and they came to do the job on a holiday. The gentleman who showed up was punctual, professional, thorough, and kind. He even sprayed the garage and cleared out all the cobwebs outside and inside. Best exterminators around and my neighbors want to hire them as well.

6 years ago

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Hope Tillman Indianapolis, IN

Michael O did a great job servicing our residence this past Friday. He let us know he was there and handed us a card that explained everything he was going to do. Afterwards, I was thrilled to see a difference! All my spiderwebs were gone. Even the ones in the bushes!

6 years ago

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Jipto Bothell, WA

We had Nikia came today to our house. He's very courteous, and did a good hard work today. He's so professional in his conduct and treated our house with the proper pest product to eliminate the issue. I would have him to treat our house again in the future.

6 years ago

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Cat Wentzville, MO

Ashton was an excellent technician! He explained everything as he was treating my place. Very detailed and really shows that he cares about what he is doing. I appreciate this experience and will be requesting him for my next appointment

6 years ago

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Verstene Traylor Houston, TX

The Aptive Technician who serviced my home arrived at my home very promptly at the beginning of the scheduled time range. I really appreciated his promptness so that I could go ahead and complete the rest of my busy Saturday schedule without having to wait for him to arrive.

6 years ago

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N Kelly Seattle, WA

Replied quickly and were able to get in and service the property right away with top notch work. Most importantly the customer service was excellent every step of the process with each person I spoke to just as helpful and friendly as the last. Will be recommending aptive to anyone in the future

6 years ago

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fahad syed Seabrook, TX

The service person was very professional and timely, and his treatment reduced the ant problem significantly. However, I am not happy with Aptive for giving me with a late appointment. I had called last week of august for an appointment and they couldn't send someone until September 3. This was a major inconvenience, and we suffered a lot from ant bites and increasing infestations all over the kitchen.

6 years ago

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Alice Takeshita Murrieta, CA

You have been on top of our buggy situations in our home and yard, and your technician was so courteous and thorough getting all the problem areas I told him about. Thank you so much. I wish I had a card with the name of the technician on it though, so I could rate his visit.

6 years ago

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Bobbi Dunn

Patrick took care of our reported issue as a follow-up. He was thorough at explaining what can be handled and what is not covered. I appreciated knowing all because we also have a bug treatment performed by another company. Looks like we might save some money!

6 years ago

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Steve & laura gonzales Corona, CA

My name is Steve G.and we are using Aptive as our pest control co. We are very satisfied with there service, our pro tec. Joseph M even went as far as removing cobwebs from our patio chairs. He went above and beyond. Thank you Josep/Aptive

6 years ago

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Norman Silnutzer Monroeville, PA

Recently received the scheduled second treatment. The technician (Michael W) did a terrific job, The results of the second treatment were far superior to the first. Unlike after the first treatment we have seen no live centipedes or ants in the house. We have found a fairly large number of dead bugs. A big thanks to Michael.

6 years ago

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Kim Kent, WA

On time professional that confirm company safety regulations when there was a question about safe exposure for our animals. Advised how to fix the situation , call when rectified and they can return to spray Finished dusting and laid new traps.

6 years ago

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Diann Bacliff, TX

Christian arrived even though it had been raining and efficiently accomplished treating the exterior of our home. I appreciate both him and Aptive over all for keeping their commitment and assuring us that the products used will still be effective in spite of the rain.

6 years ago Edited September 14, 2021

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Sandra P. Austin, TX

Quinton A provided exceptional customer service. He introduced himself asked if there was any particular problems that needed special attention and provided special attention to those areas along with the regular maintenance. Thank you.

6 years ago

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Donna G Sacramento, CA

Love our Aptive Technician. He always does a great job taking care of our home inside and out. He’s very professional and friendly. We receive quarterly service and if any issues arise between service they respond back out at no additional charge.

6 years ago

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Randall Wells Seffner, FL

Chad, You were both friendly and professional. Enjoyed meeting you and hope you continue to service my home as well as stayin in contact. I sent a review in on you giving you outstanding marks. Congrats again on the new baby to be. Randy

6 years ago

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Charlene Graves Fredericksburg, VA

Jay was very professional and took his time around the windows where biting bugs have been getting in my house thru the screens. Jay said the biting bugs are Chiggers. I thnK Jay very much and I would vote for him to hve $5 more in his paycheck.

6 years ago

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Clint Rogers Fountain Valley, CA

Ozzie came by and asked about all our concerns, he then walked through the treatment he would be doing as well as cleaning out all the cobwebs & start of wasp nests. Once done he explained he would be back in 30 days, but to check in 15 and let him know if any issues or concerns come up and he would be back anytime

6 years ago

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N Weeks Edwardsville, IL

I haven't had any trouble with bugs since I hired them. I fid have to have them return for a between- appointments issue at no charge. Murphy was here today and as they can only do outside at this time,was here a short while. He was very polite and personable and explained today's procedure. Good job, Murphy. Nancy W

6 years ago Edited September 14, 2021

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Raul Cardenas San Antonio, TX

Previous experiences have been great; however the most recent service and treatment application on April 29, 2020 could have been better. We understand due to the COVID 19 issue, the inside could not be treated; therefore, since the inside was not treated the spray treatment application outside should have been heavier to ensure and prevent any insects from getting inside the house. While both front and back porches were dusted, the back porch spray treatment was light and the front porch was not sprayed. Normally we see puddles on the porches where the spray treatment is done and we can see indications along the foundation where spraying was done, but not today. Based on previous experiences with Aptive, we were disappointed with the service treatment done on April 29, 2018.

6 years ago Edited September 14, 2021

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Kathy Boynton Beach, FL

This visit was a result of no one showing up for my last scheduled visit. The technician was kind and pleasant and made me aware she waited 2 hours to come to my scheduled appointment - I joked and said you wouldn’t have had to if the last guy showed up. We chuckled. She was thorough and sprayed inside and out. I told her how I have lots of snails attached to my house and whatever the previous people did, wasn’t working. She waited me it was taken care of. Time will tell but this company is very responsive if/when I’m not 100% satisfied.

6 years ago