Name: Aptive Environmental
Rating: 4.7

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Janet Neuman Marysville, CA

The gentleman that came to spray for our first service call was fantastic. He was very professional and polite. He knew his job very well. Answered all of my questions. Thank You for the outstanding job. I’m keeping my fingers crossed that the treatment is successful!

4 years ago

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Hebri Ballal St Louis, MO

I was not rude to the technician. Door bell rang. I opened the door with my mask on to see who it was. Tech said he was spraying. I said ok and closed the door. Do not understand why he thought i was rude. I did not invite him in to the house, since it was only an outside application. If he thought i was rude, my apologies to him Regards, Dr Ballal

4 years ago

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Carlos Bejar Chula Vista, CA

He was very attentive and professional. I requested spider service with vehicles. He was not able to perform the service because he was not told about the vehicle and the special brush. It needs to be re done. I still have spiders on the vehicles!

4 years ago

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Cathy Oberkampf New Braunfels, TX

Paul C was friendly and listened to my pest concerns. After the treatment was finished he reported on the status of my concerns and mentioned several other pests that were discovered and treated. Very friendly and efficient. Cathy O. New Braunfels TX

4 years ago

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Jerome Fischer Snoqualmie, WA

I like the early notification of the upcoming event and the calling before the visit. I find the techs very polite, formal and efficient. The young lady that performed our service was polite, helpful and answered my questions. Unfortunately I did not get her name but believe she should receive the $5 incentive pay.

4 years ago

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Catherine Salt Lake City, UT

I really like how Aptive calls me ahead of time to let me know when they are coming. Cyrus K was my tech today. He was so friendly. If I had a question about any particular trouble spots, he would have an answer for me. He was very kind and courteous. Catherine S.

4 years ago

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Raime Ralyte River Grove, IL

Great service, friendly and knowledgeable professionals. Thank you to Liam R for outstanding speedy and efficient service, for deterring the best treatment of our house and the barn from insects bugs and critters... We look forward to having you back soon!

4 years ago

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Michelle W Fort Lauderdale, FL

Had an emergency pest control situation with German cockroaches. Tabensky J was the technician that came out. Very kind and courteous when he answered my questions and concerns. Was prompt and did a great job on a short notice.

4 years ago

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Jeremy W. Indianapolis, IN

Extremely friendly and efficient. Took great detail in the problem areas that I have noticed, and went above and beyond treating the entire perimeter of the house! Great customer service both on the phone and in person. - Jeremy W.

4 years ago

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Wayne Aspey Reynoldsburg, OH

Remarkably good company; tech Marsune R was on time, helpful, competent, friendly, and offered useful suggestions, and incorporated all safety/distance standards for safety. We have been perfectly pleased with the service of this company and its employees! Wayne A.

4 years ago

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Tjack Woodbridge, VA

Initial visit was awesome! My tech; Douglas T was very professional and thorough. It was an evening appointment but he still took his time. He explained what he was doing. He was also very aware of the social distancing. He had his mask. Overall very positive experience.

4 years ago

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Jack M Roswell, GA

Our Tech, Daniel M, was great. He arrived on time and thoroughly explained the services he was to provide and asked if we had any questions or concerns. He went about his business and performed well. At the end, he reassured us that if we have any questions or concerns he would return. All-in-all a great job,

4 years ago

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Thelma Garza Stafford, TX

well the service we received today 5/5/2020 was very professional Mr. M called me first but i didn't answer the phone but he still came to the house and even ask if he could help me with my dogs so he can spray in the back yard and then sprayed all over the house it fills great having people like him good job for having great workers Thelma Garza.

4 years ago

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Ralph Westpoint, IN

We just started our regular service and Adam R was very friendly and professional. He took the time to tell us exactly what he would be doing. We had a couple of questions and he made sure they were answered for us. All in all, we are happy that Adam helped us and that we are with Aptive Environmental.

4 years ago

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Bonnie Wright Bothell, WA

Frederic was very professional & courteous. He is the only reason I still have this account, (my past dealings with office staff has left a great deal to be desired. ) Thank you Frederic for all your hard work and God bless!

4 years ago

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Andrew Coleman Reston, VA

Leslie G was one of the most amazing technicians I have ever met (not just pest control, any type of technician). He took the time to explain everything and did the job like he was servicing his own home. Thank you Leslie. I hope you are able to service our home again!

4 years ago

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Valerie Lee Issaquah, WA

Thanks for the technician's work, and he is a very friendly person and I am sorry I forgot his name. I did not watch the tech's work, hopefully he did a good job although he stayed here quite short time. We had two RODENT BAIT STATION from the previous company and they took one back after the service termination. (I think they forgot there were two) The Aptive tech said he would bring two new one from Aptive to our house next time, I am looking forward for that. Thanks again, Valerie Lee EPA # NA

4 years ago

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J Glatt Lenexa, KS

Our tech this morning did an incredible job treating our home! He was very through and answered the question that I had about carpenter bees! Great service, professional and very polite keeping his distance of 6ft, which I greatly appreciated ! Thanks Aptive for employing such a great technician!

4 years ago

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Teresa Ransom Belleville, IL

The technician let me know what his approach was going to be for taking care of my problem. Afterwards he let me know that he was finish and asked if I had any questions. He even gave me insight into the behavior of ants in the spring and left me some glue traps to use. He was very good. My name is Charles R.

4 years ago

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ILuvMyMimi H Norcross, GA

Aptive has always been a great company to work with. They are always helpful, the techs are always very knowledgeable and today, he was even more informative on the specific issue I'm currently having. I appreciate the time taken each service period to help protect my home. Thanks!

4 years ago

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Michelle Ruiz San Antonio, TX

Stephen R did an amazing job with servicing us today. He was very informative regarding some of the concerns I had about some past that are in our area. He did an amazing job servicing my home and I'm glad that he was chosen to work for Aptive.

4 years ago

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manreet Chicago, IL

Donavan (Don) L is an awesome technician who actually likes his job and helps people. He listened to my concerns and needs and acted accordingly. I sincerely wish that he’s the technician that I always get to do my treatments. Thank u so much!

4 years ago Edited September 14, 2021

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ALberto Musi Montgomery, TX

I saw Brandon working at my neighbor's house, I asked about their service and he explain in detail and answer all my questions and concerns about what his company offer. I decided to go ahead and have my home service by Aptive and today Brandon was at my home on time and he did what he said they would do in the first visit.

4 years ago

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Mary Morstorf , NY

Christian M was very friendly and was able to help us decide what we needed done now. When he was outside dusting I had the kitchen window open and all the kiddos looking out he was polite and let them know they needed to step away from the window. Cares about his customers! A job well done! Thank you!

4 years ago

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BHAVESH MEHTA Centreville, VA

Great job by Douglas P. Although he could not come in because of COVID-19, he explained that he will spray everywhere outside and we can call Aptive after things are back to normal and Aptive will send someone out for free. Again, great job overall.

4 years ago

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Julie G Marion, TX

Due to this nightmare that we are all going through, Mark has to call upon arrival. I know this extra step has to be more than they sign up for. No door knocking. No doorbell ringing. Extremely mannerly with introducing himself on the phone. I was actually home for this visit and was impressed how thorough he was. Thank you, Mark!

4 years ago

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David City of Saint Peters, MO

The technician was so thorough and listened to our issues. He took the time to answer all of our questions and explained our issues very patiently. He made sure to treat all of our problem areas. Very satisfied! His name was Jared, I think. And if I have his name wrong, I apologize.

4 years ago

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Mike Greer Fairfield, CA

Our technician Brad today was outstanding. My wife asked me to ask him to spray around the air conditioning unit after she moved some gardening material out of the way for him. He went back and took care of if. He has a great attitude. I'd have to admit, I was skeptical about your service, but, ever since the second or third application of your product, I have not seen any insects in our house. A few cobwebs, but no spiders.

4 years ago

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Bruce S Manassas, VA

William K provides my service today. Excellent communication with the customer, very professional and thorough. Also took note of a potential issue (Infestation) with a tree near the house. He treated it and put a note in the file to monitor. Great service.

4 years ago

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Sean Sandberg Leesburg, VA

Yosef A is an experienced tech will great knowledge of the product and it’s effectiveness. During these troubling times with the COVID-19 pandemic Yosef went above and beyond following all health and safety precautions while still providing excellent service. Thank you!

4 years ago

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dana J Gainesville, VA

Todd G is amazing! He is so helpful. Shows us what issues we have and recommendations of how to fix it. He goes above and beyond. Wouldn't chose another provider because of the cer we get from him for both of our homes! Dana J

4 years ago

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Kris Silva San Antonio, TX

I was on a conference call and was unable to attend the technician to let him in our backyard. I called the support line and spoke to someone and sent the technician back out and he completed the job and assisted me with an issue on the side of my house. Thank you Aptive.

4 years ago

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Jeane Cagle Friendswood, TX

Tim was absolutely fabulous. He was very professional yet very friendly at the same time. He took his time explaining to me what he would be doing as well as answering my questions. I highly recommend Aptive Environmental. Ask for Tim!

4 years ago

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Jurisam P Kyle, TX

Jose C regularly services our home and is always very polite. He is very thorough when taking care of any issues that we may have including fire ants, and knocking down wasps nest. We have young children that regularly play outside and this gives me a sense of peace. Very happy with the service. Jurisam P - Kyle, TX.

4 years ago

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Lucy Elk Grove, CA

Marcus asked me questions regarding any pest concerns I have (mine were mice) & worked to accommodate these concerns by setting up mouse traps. He explained how they would work & Aptive's follow up with these traps. Marcus was very thorough & a great representative of your company.

4 years ago

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Carole Niere City of Saint Peters, MO

We appreciate you coming out on short notice to spray for the ant problem we were having. The technician examined and took are of spraying. We don’t usually need additional services - just our regular ones. We appreciate the additional service today.

4 years ago

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Ruth Helbig Springfield, NJ

Generally very thorough, professional and helpful. The yearly plan gives you unlimited call backs so that is helpful and gives you peace of mind. Only thing that needs improvement would be the appointment end of things where often the date and or time you want isn’t available or the tech isn’t on time.

4 years ago

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Matthew DiLiberto Eatontown, NJ

Frank T and his crew were at my home today and really impressed me with how prompt, efficient and thorough they were. They did not disturb us in any way while completing the job very very quickly. I greatly appreciate that level of service.

4 years ago

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Jane l Washington, DC

William K was the best tech we got so far. He took the time to find out what we wanted done and did it right the first time. In the past we have had techs come and spend only 5 minutes, skipping the lawn treatment and spending the majority of the time in their car. I'm so happy with William and hope he comes again for future treatments!

4 years ago

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Gary Campbell Fishers, IN

My service guy is Rex L. He did an excellent job! He went over my contract as a reminder, he did a thorough inspection around the outside of the house and discussed some other options we could consider if we ever have other types of problems like mice, etc. He really did a great job!

4 years ago

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Mary indihar Houston, TX

I like the technicians who have come by. They have been very well mannered and knowledgeable. Alcuin was the tech who came by . He was very responsive, knowledgable and well mannered and took care of everything I had talked to him about. Usually I do get a message the day before service, but this time I did not so I had no idea any one was coming. But it may be because of the COVID19 crisis we are in and that is completely understandable

4 years ago

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DABADRAVEN Rancho Cordova, CA

The technician did an amazing job cleaning the cobwebs and wasp nests away from my home’s rafters. He was very knowledgeable of the process and assured me he would give my home a good spray and that out my mind at ease. This technician is amazing. Glad I had him on my property today!!! Thanks Aptive!!!

4 years ago

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Frank C Masotto Ballwin, MO

Ever since we have been using Aptive, we have had no trouble with pests. We rarely get to talk to the person doing the spraying but in those few instances, he has always been courteous and efficient. We are happy with the service!

4 years ago

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Barbara Davis Houston, TX

Jordan serviced our house this morning. He was very professional. I especially appreciate the thoroughness in which he explained how Aptive is operating during this time of covid-19. Aptive keeps a great team of employees! I wish you all well.

4 years ago

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Carol Cheeks Gainesville, VA

Our tech was very courteous and professional. He answered our questions and helped us understand where the ants were coming in. Thanks for the sacrifice he and all of your techs are making during these unprecedented times. Be safe and God bless!

4 years ago

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Kathleen Duncan La Porte, TX

Benjamin Z and one other guy were professional, rang the doorbell made sure I was OK with them performing the service and was there any other areas I wanted treated. After they completed the service they asked again if I needed them to treat any other areas, I said no. They waved and said goodbye.

4 years ago

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Suzanne Weatherly Oceanside, CA

Saul explained everything very well and took care of everything we needed. May I make a couple of suggestions? During these times of COVID 19, while I'm not feeling sick and it appeared the technician was well also and we always stood several feet away, I suggest the technicians wear masks to set their customers' minds at ease. Also, I think the technicians should wipe down any spider webs they see around the house also. Thank you!

4 years ago

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CM VV Vacaville, CA

I had the pleasure of two technicians today who arrived and promptly and efficiently executed the described services. Both Techs were professionally, knowledgeable and courteous from beginning to completion. I appreciate the outstanding service received. Thank you

4 years ago

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Dominic Prakash Centreville, VA

If i need a follow up visit, usually for ants in the kitchen, they always respond quickly. I have dealt with several technicians and they have all been great. I like the service so much that I also have them service my elderly mother's property and they treat her very ell too.

4 years ago

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RAY MARTIN B LAUZON Renton, WA

The service technician (Shamar) completed the work according to the flyer left on my door, and according to the gentleman I spoke with over the phone after I noticed this email. According to the flyer, Shamar showed up earlier than scheduled, which is fine. However, it would've been great if he communicated to me by phone or at the very least, I expected for him to ring the door bell so we could chat about the issue, so now we missed the opportunity to communicate about the whole thing. I gave a similar feedback the last time they did their quarterly service, but it doesn't appear to be making a difference, which is unfortunate. I'm hopeful that the ant problem goes away as a result of this recent service.

4 years ago