Name: Aptive Pest Control
Rating: 4.6

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Verified Customer

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Karen Sholder Bridgeville, Pennsylvania

Good professional service. They do a great job

1 month ago

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Kristin Waites Hampstead, North Carolina

Mark R. and Ian did a great job. Thank you

1 month ago

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Amy Johnson West Jordan, Utah

Awesome to work with and helpful in knowing what I need

1 month ago

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Bill Reimann

Aptive Pest provided yet another amazing service to help keep those pesky bug visits to a minimum. It's great knowing Victoria, our friendly service provider by name. She quickly knocked out the spraying, confirmed no new or major issues and still took time to say "hi" to Grandpa's bet duck and ensure no side effects for pets. 5 Stars, highly recommend!

7 months ago

Reply from Aptive Pest Control

We're so glad to hear that Victoria continues to provide the kind of service that gives you confidence and helps keep pest activity to a minimum, Bill!

It's especially nice to hear that she took the time to check in on any concerns, ensure your pets' security, and even say hello to Grandpa's pet duck. Those personal touches, along with thorough service, are what make a great experience. We'll be sure to share your kind words with Victoria. Thank you for choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Jun. 18th, 2026

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Lorraine Moroney

I am happy with Aptive, you can change your appointment anytime on-line now. I also wish they would send the same tech to the home. I am sure there is always a turn over with employees. They take photos of the areas they sprayed and text them to me after the service. If I have an issue they always ask before they come. I was not happy with the price hike they kept raising without notice. When I talked to them about it, they lowered the price. We have been with them for many years. All tech's that have come here, have done a great job and are very respectful. Thank you!

8 months ago

Reply from Aptive Pest Control

Thank you for your continued trust in Aptive over the years, Lorraine! We're glad to hear that the flexibility of online scheduling has made managing your appointments easier and that our service professionals have consistently provided thorough, respectful service.

We also appreciate your honest feedback regarding Service Professional consistency and pricing. It's great to hear that when you reached out about your concerns, a solution was found that worked for you. We're especially pleased that the service updates, photos, and communication have helped give you confidence in the work being completed. Thank you for choosing Aptive to handle your pest concerns!

-Alexis, Aptive Care Team

Jun. 18th, 2026

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Alice Marker Raleigh, North Carolina

Customer service is unacceptable and apparently training is poor. I received a notice just 5 minutes before the team member was set to arrive (the standard is supposed to be 30-60 minutes) to which I responded that I was not home. I did not hear back from the team member and assumed they did not come. It turns out that they came, did the outside of our house (whereas they are supposed to do both inside and outside) and then left a gate that was fastened OPEN. My dog escaped, attacked another dog, and I was injured in the process. The team member entered the visit as if it was normal, charged full price (while actually not having done the inside) and also did not send photos after. I can assume this was a new or poorly trained person, but when I called customer service, AFTER hearing what the issue was, I was on hold for over 25 minutes before speaking to a manager. I cancelled my service and more than 2 weeks later still have not received a refund for that ill-fated visit.

3 months ago

Reply from Aptive Pest Control

We really appreciate you bringing this to our attention, Alice. The situation you've described is deeply concerning, particularly given the impact it had. We can understand why receiving limited notice, believing service would not be performed, and then discovering the visit had been completed under those circumstances would be incredibly upsetting. It's also troubling to hear about the communication challenges you encountered afterward while attempting to address your concerns.

We'd like the chance to review the details of your experience, including the treatment, follow-up interactions, and the unresolved refund concern. Please email socialmedia@goaptive.com with your service address and any additional information you'd like to share. Our team would be happy to help and hope to hear from you soon!

-Alexis, Aptive Care Team

Jun. 18th, 2026

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Shawn Wate Lacey, Washington

the amount of money i paid was not worth the service i received. they sprayed on rain days and the product was just washed off. Customer service was not helpful when i tried to cancel the service. They offered to reduce my service cost from $99 to $49 if i would stay a customer. i agreed against my better judgement. then i found out they would only show up every 60 days instead of 30 for the reduced price. That was the final straw. I canceled the service. Then i find out they that apparently this is an 18 month contract. Since i was 9 months into there was an exit charge of $179. I will never do business with this company again and make sure i tell everyone i know to avoid the Aptive trap.

3 months ago

Reply from Aptive Pest Control

Thanks for sharing this with us, Shawn. Concerns about the value of the service, the frequency of treatments, and the cancellation experience clearly had a significant impact on your overall impression, and we'd really like to help.

We'd like the opportunity to better understand the concerns you've described and review the experience from your perspective. If you're willing, please email socialmedia@goaptive.com with your service address and any additional details you'd like to share. We're here to help and hope to hear from you soon!

-Alexis, Aptive Care Team

Jun. 18th, 2026

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Elizabeth Boulder Creek, California

I thought it was okay. I still have a lot of ants

4 weeks ago

Reply from Aptive Pest Control

Hi Elizabeth,

We appreciate your honesty and understand that an okay service doesn’t feel like enough when you’re still seeing a lot of ant activity. At Aptive, we want the treatment to make a noticeable difference and leave you feeling confident in the results.

Please reach out to socialmedia@goaptive.com directly so we can review the ongoing ant activity and see how we can help get the issue properly handled.

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Joseph Lamons Clarkston, Washington

I got a call the technician was in the neighborhood and could come by early. Communication was good before and during treatment. Part of my house and fence line were inaccessible, so finally I’m not sure how much was covered.

3 months ago

Reply from Aptive Pest Control

We're so glad to hear communication was strong both before and during your treatment and that our service professional kept you informed along the way, Joseph! Clear communication is something we strive for, and it's great to know that ours stood out to you.

We also appreciate you mentioning the areas that were inaccessible during treatment. If you have any questions about the coverage provided or would like to discuss those areas further, please don't hesitate to reach out to socialmedia@goaptive.com. Thank you for choosing Aptive to help handle your pest control needs!

-Alexis, Aptive Care Team

Jun. 18th, 2026

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Larry Denver, Colorado

Seemed to be better then what I was using

1 month ago

Reply from Aptive Pest Control

We’re glad your experience with Aptive has been a step in the right direction, Larry! We appreciate you allowing our team to care for your home and hope to keep earning that confidence with each visit. Thanks for choosing us to handle your pest control needs!

-Alexis, Aptive Care Team

Aug. 12th, 2026

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Kathy Ontario, California

ANTS!! They seemed like a reliable company.

1 month ago

Reply from Aptive Pest Control

Thanks for sharing your feedback, Kathy! We know ants can be persistent, and we’re here to help if you’re still seeing activity that needs additional attention. Just reach out to us at socialmedia@goaptive.com, or give our Solutions Center a call at (844) 826-2642 to schedule a re-service so we can ensure this is taken care of for you! Your satisfaction is important to us, and we're here to help.

-Alexis, Aptive Care Team

Aug. 12th, 2026

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Joseph Albuquerque, New Mexico

Good product, great service & customer care.

1 month ago

Reply from Aptive Pest Control

It’s wonderful to hear that the results, service, and support from our team have all contributed to a positive experience, Joseph! We appreciate your confidence in Aptive and are grateful you trust us to handle your pest control needs.

-Alexis, Aptive Care Team

Aug. 13th, 2026

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Sam Santa Rosa, California

Sounded good and price was good. Also the salesman was very persistent

1 month ago

Reply from Aptive Pest Control

We’re glad the service and pricing sounded like a good fit for your home, Sam. We appreciate you giving Aptive a try and hope your experience with our team continues to give you confidence in your decision. If there's ever anything we can do to help, don't hesitate to reach out. We're always happy to help!

-Alexis, Aptive Care Team

Aug. 14th, 2026

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Lyle Memphis, TN

Still seen sign for fleas that's around and inside my home,,??

1 month ago

Reply from Aptive Pest Control

We appreciate you letting us know the flea activity is still present both inside and around your home, Lyle. Fleas can sometimes require multiple treatments depending on the level of activity, and we’d like to help with the follow-up needed to get things under better control.

Please email socialmedia@goaptive.com with your service address and reference this review so our team can review your recent treatments and help arrange additional service. We’re here to help and hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 14th, 2026

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Tonya Tucker Los Angeles, California

Looking to making sure no bugs are getting into my home.

1 month ago

Reply from Aptive Pest Control

Keeping unwanted pests from making themselves at home is exactly what our team is here to help with, Tonya! We’re glad you chose Aptive and look forward to providing the thorough care your home needs. Thank you for trusting us with your pest concerns!

-Alexis, Aptive Care Team

Aug. 18th, 2026

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Ruth Ann And Bob Flowers Boulder Creek, California

I liked what Wyatt told me about the co. 60/60

1 month ago

Reply from Aptive Pest Control

It’s great to hear Wyatt made a positive impression and gave you helpful information about Aptive and what you could expect from our service, Bob and Ruth Ann! We appreciate you giving us the opportunity to care for your home. Thank you for choosing Aptive!

-Alexis, Aptive Care Team

Aug. 18th, 2026

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Candi Mcneilly Chicago, Illinois

Recommended by grandson through his friend, Blake.

1 month ago

Reply from Aptive Pest Control

A recommendation from someone you trust can mean a lot when choosing a company for your home, Candi! We’re glad your grandson and his friend Blake helped introduce you to Aptive, and we appreciate you giving our team the opportunity to serve you. Thank you for choosing us to handle your needs!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Todd Jensen Seattle, Washington

Pricing and people were what made me try you guys

1 month ago

Reply from Aptive Pest Control

A great team and pricing that made sense for your home sounds like a winning combination, Todd! We’re glad those were the things that encouraged you to give Aptive a try, and we appreciate the opportunity to earn your continued trust. Thank you for choosing us!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Lisa And Jim Kolb Albuquerque, New Mexico

Sounded like they would meet our pest control needs.

1 month ago

Reply from Aptive Pest Control

We’re glad our approach to pest control sounded like the right fit for what your home needs, Jim and Lisa! We appreciate you giving Aptive the opportunity to earn your trust and look forward to providing the care and support you’re looking for for years to come. Thank you for choosing us!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Larry Oakley Lewisville, North Carolina

The price is right. Service is good. Techs are friendly.

1 month ago

Reply from Aptive Pest Control

Hi Larry,

A fair price, dependable service, and friendly service professionals make for a combination we’re proud to provide! We’re glad Aptive continues to deliver the value and experience you’re looking for. Thank you for choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Aug. 19th, 2026

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Ramona Mineard Mazomanie, Wisconsin

I feel it’s really too soon to give a how I feel it went.

1 month ago

Reply from Aptive Pest Control

That’s completely fair, Ramona. Sometimes it takes a little time to see how the treatment progresses before forming an opinion, and we appreciate you giving us a chance to handle your pest control needs. We hope the results over the coming weeks leave you feeling confident in your decision. Thanks for being a part of Aptive!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Jeanie Pearson Minneapolis, MN

I like that they come out each month and treat my property.

1 month ago

Reply from Aptive Pest Control

Having consistent care each month can make it much easier to stay ahead of pest activity around your property, and knowing you've been satisfied means a lot to us, Jeanie. We’re glad the regular visits have been valuable to you, and we appreciate you continuing to trust Aptive with your home's pest control needs!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Linda Strickler Chippewa Township, Ohio

They are always nice and answers any question

1 month ago

Reply from Aptive Pest Control

We appreciate your feedback, Linda! Having a friendly team that takes the time to answer your questions can make every visit that much better, and we’re glad our local experts consistently make you feel comfortable and informed. Thank you for continuing to choose Aptive to protect your home against unwanted pests!

-Alexis, Aptive Care Team

Aug. 25th, 2026

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Jen Cook Philadelphia, Pennsylvania

Two visits and still have a HUGE bees nest in my tree right next to the wasp bag the service guy hung. Ridiculous

1 month ago

Reply from Aptive Pest Control

We understand how concerning it is to still see a large nest near your home, and it's disheartening to know you've had this experience, Jen. We appreciate you connecting with our team directly and allowing us to review the situation and assist with next steps. If you have any lingering questions or concerns, we’ll continue working with you through the resolution and appreciate your patience while we do so!

-Alexis, Aptive Care Team

Aug. 25th, 2026

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Jerry And Kathlien Adams Noblesville, Indiana

Unknown since we hardly speak to your representative.

1 month ago

Reply from Aptive Pest Control

Thank you for sharing this with us, Jerry and Kathlien. We’d love for you to feel more connected to your service and have a clearer understanding of the care your home receives. Our local Experts are always encouraged to communicate about the work being completed and any concerns you may have.

Please email socialmedia@goaptive.com with your service address if there’s anything you’d like us to review or help improve. We’d be happy to make your experience feel a little more personal and informative moving forward!

-Alexis, Aptive Care Team

Aug. 27th, 2026

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Kyle Moseley Fort Worth, TX

Seemed like a good deal and usually does a good job.

1 month ago

Reply from Aptive Pest Control

We’re glad Aptive has been a good value and that our service continues to deliver an experience you feel good about, Kyle! We appreciate you giving our team the opportunity to care for your home and look forward to keeping up the good work.

-Alexis, Aptive Care Team

Aug. 27th, 2026

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Jill Smith Raleigh, North Carolina

Approve was recommended by a family member.

1 month ago

Reply from Aptive Pest Control

Thank you for giving Aptive a try based on your family member’s recommendation, Jill! We truly appreciate the trust that comes with a personal referral and are happy to have the opportunity to care for your home.

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Stephen Isaacson Valley Springs, California

Great service and very prompt. Did a great job!

1 month ago

Reply from Aptive Pest Control

Hi Stephen,

Thank you for the great feedback! We’re glad your Aptive service was prompt, thorough, and delivered the quality you expected. We appreciate you taking the time to recognize our team and trusting Aptive to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Sep. 11th, 2026

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Norma Houck San Rafael, CA

He was efficient and did a very good job

1 month ago

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Alan Kumamoto Los Angeles, California

professional look and approach...too many mistakes in automation

1 month ago

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Vern Kuykendall Denver, Colorado

Knock on door and price. Seemed ok for what was promised

1 month ago

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Bruce Fuselier Santa Clarita, California

He was honest and explained everything in detail. You can't ask for anymore than that.

1 month ago

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Ray Corradi Cincinnati, Ohio

Technical knowledge, responsiveness, assurancees

1 month ago

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Michael Love Newhall, CA

Thought I would try. Random choice when salesman came to door.

1 month ago

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Rita Wink Houston, Texas

Terrible company I could go into detail. but I have already voiced my complaints over the phone several times.

1 month ago

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Ed Theisen Southfield, Michigan

Chris was very courteous and professional

1 month ago

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Scott Little

I have used someone for the past several years. The last company kept telling me they could not get into the back yard and my gates are unlocked most of the time. I switched to Aptive and have had great luck so far. Alex has been my tech several times and he always communicates well and will address what ever i bring up to him.

7 months ago

Reply from Aptive Pest Control

Thank you for giving Aptive a try after your previous experience with another provider, Scott! We're thrilled to hear the switch has been a positive one. Consistent communication and follow-through can make all the difference, and it’s great to know Alex has continued to provide both.

We'll be sure to share your recognition with him. Taking the time to listen, address concerns, and ensure your needs are met is exactly the kind of service we strive for. Thank you for choosing Aptive to handle your pest concerns and for trusting us to protect your home!

-Alexis, Aptive Care Team

Jun. 18th, 2026

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Brian Petraska

We’ve been using Aptive Pest Control for over a year now. I would prefer that HQ send the same service people over, as they become more responsive and aware of our property and needs. That said, I’ve had no issues so far. Today, Antoine was our service rep and after he listened to my concerns with fall coming- he went above and beyond to make sure our home and property are protected and ready for the season. Thank you, Antoine! And the team at Aptive.

10 months ago

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Louis Farbstein

I would like to commend Casey for a job well done. She texted me before her visit to let me know when she was. I replied to her text and mentioned that I have recently had a problem with house flies. When she arrived, she sprayed around windows and on other trouble spots. She then gave me instructions on things to do after she left. Next she treated the outside of my house as is usually done. I was impressed by Casey's excellent communication skills and knowledge of pest control procedures. I rate her work 10/10.

11 months ago

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Evoni Blackwell

DJ Brown came to treat our home in Modesto, CA this may have been his second or third visit and each time he has been nothing short of excellent. He is always respectful, professional, and very knowledgeable about insects and their behaviors. DJ takes the time to kindly answer all of our questions and shows genuine concern for our pets’ safety during treatments. His expertise and customer care give us confidence that we’re in good hands. I highly recommend DJ Brown and Adaptive to anyone looking for reliable, caring, and thorough pest control service.

11 months ago

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Kevin Crilly

The salesperson Brinton M who visited my home was professional, knowledgeable, and courteous. They took the time to explain the various pest control options available, tailored to my specific needs. I appreciated their transparency regarding pricing and the services included in the treatment plan. They answered all my questions without any pressure, making the decision-making process much easier. The technician Joseph who performed the treatment was equally impressive. He arrived on time, dressed professionally, and demonstrated a thorough understanding of pest management techniques. The technician conducted a comprehensive inspection of my property, identifying potential problem areas that I hadn’t even considered. During the treatment, he were meticulous and took care to ensure that all areas were addressed. The technician also provided valuable tips on how to prevent future infestations and was happy to answer any additional questions I had. Overall Impression Overall, my experience with Aptive Pest Company was excellent. From the initial consultation with the salesman to the hands-on service from the technician, I felt well taken care of. I would highly recommend Aptive to anyone in need of pest control services. Their professionalism, expertise, and customer service truly set them apart in the industry. New Customer Kevin C

1 year ago

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Ruth Mundy

I have been an Aptive customer now for 3 or 4 years. I used to have spiders and ants in my home. Since having Aptive it is a rarity to see any spiders (yes, I know they're good for the environment, but I don't like them in my house!) I have never seen any ants is the home si ce they have been treating my house. When I have seen any insects, I have called them and they return without any extra charge. The reports I receive includes photos of all the areas they treat, including my detached garage. They cover all they way around the foundation, any portals that connect from inside to out (dryer vents, lighting, water outlets, etc) and around windows and doors as well. They cover all areas! And once or twice -or whenever needed- they come inside and treat my basement. Always professional with reminders at least 2 days before they come that they are arriving. On the day they arrive, I usually get a 30 - 90 minute ETA text from the technician. And there have NEVER been any hidden fees, surprise charges, nor any pressure to add services. Aptive is a top-notch business.

1 year ago

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Meghan Ferguson

Every technician who has come out to my house over the past several years has been super accommodating and dedicated to addressing concerns. Today it was Moe and Marcus has been the most frequent technician. I generally struggle with adulting skills like household management. I am typically busy and do not always have time to advise/communicate concerns. But my mom who expects a lot has been impressed with each technician's attention to detail and the time they spend on the property during her stays. I highly recommend Aptive especially if you want a reliable and trustworthy company that you do not need to micromanage!!!

1 year ago

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Landen Tyler

I have been using Aptive for about a year now so I feel it’s appropriate to comment. It’s breaks my heart that some of you have felt like you have been Scammed. Reading some of these comments it sounds like the company might have to do a better job vetting some of the people that they work with. However with that being said the representative that I worked with was professional, kind, not too pushy and was very honest. He gave me a good deal and helped make it more affordable on the books. Since then I have been treated a total of 6 times and every time has been awesome. I’ve have seen three different technicians and they have all done a very very thorough job making sure my service matched the expectations of the dude that knocked on my door. I haven’t felt locked into anything that I didn’t know I was signing up for and I haven’t felt the need to cancel. And that being said I was pretty skeptical spraying anything that will kill the bugs but not hurt anything else. I truthfully didn’t think it would work. The service has met my expectations that my Rep gave me for the $174/treatment that I am paying. I’ve actually tipped Stephen the last two services for exceptional work. The point is, I do not feel like going to bad reviews is always the best way to judge whether a service is good or not. I feel like my experience has been exceptional! I’d say give em a go. Even with low expectations The worst that could happen is your expectations are met and the best thing that could happen is that your problem is actually solved. And that is good enough for an old construction worker like me. I will say this though. I wish you guys did termites. I have been having some issues with them and I’d love to give you guys my business but the other day when I called to ask for an inspection I was told that for now I’d have to go with someone else. Well everyone has to have a fatal flaw I guess.

2 years ago

Reply from Aptive Pest Control

Thank you for sharing your positive experience! We’re glad to hear that our team has been able to meet your expectations and provide you with great service. It’s always rewarding to hear feedback from long-term customers like you.

Sep. 23rd, 2024

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Margo Duba Gilbert, AZ

We have used Aptive at two different properties now and the service is great. It is best to be home when they spray so you can mention to the tech specific areas of concern. They successfully treated scorpions before and are now treating for cockroaches. Today, Roger came out and he was fantastic! FANTASTIC! He warned me about setting traps in my garage with my kids but they are older and I will take ownership of that risk. He set them up and showed me where. And then he sprayed outside thoroughly for me. I LOVE their complimentary respray. Yes, they come out every 60-90days, but you can ask for a respray if you see something. Thank you, Roger!

3 years ago

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Kat Littleton, CO

Living in the foothills, we had mice getting into our house. Aptive has worked well to prevent them from getting in the house with a combination of traps inside the basement room and inside the garage doors along with 4 bait boxes strategically placed outside to draw them away from the house. Secondly,, the service technicians have been polite, informative, and timely. And lastly, when my mother died earlier this year and I needed to cancel a service, I received a very kind email the manager suggesting my account be put on hold and resume when I was ready. This felt thoughtful and accommodating since I was continuing to make monthly trips out of state to manage her estate. Giving a little kindness can create loyal customers. No longer are there any mice inside my house and Aptive has been accommodating as well.

3 years ago

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Theresa Elgin, IL

We had serious ant issues! I’m talking large ant hills in the front, back and side yards. Ants all over the yard and sidewalks, even in our house. After 2 applications the problem is so much better. The ant hills are gone in the front and sides ( I haven’t walked the backyard, but I feel confident that they’re gone too). I was a bit skeptical when they came to my door to pitch their service (we have been burned badly by a siding company that folded before the job was finished). I am glad we decided to try Aptive, their communication is great - they respond quickly to texts/calls and they have done an amazing job!

4 years ago

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Yolanda S San Antonio, TX

My technician-Tyler D T was very considerate, professional and informative regarding my pest control needs. We were scheduled for a certain day and it started getting late, most companies would have delayed or rescheduled us, but Tyler kept to his scheduled date and I did not feel like he rushed through the treatment and gave us the complete service that we paid for. If I have ever needed them to come out for anything after their initial treatment, they went above and beyond to explain what my needs were before treatment. I also appreciate that they are eco-friendly. Yolanda S. #BestCompanyReview

4 years ago Edited May 6, 2022

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E. B. Miami, FL

Pierre H was the Technician that provided service on December 16th 2021 and did an AMAZING! job. Pierre was polite, courteous, professional, extremely thorough and, exceeded my expectations; the service Pierre provided was far and above what I had expected! Pierre took his time carefully inspecting and treating not only the areas that I had concerns about but also the areas that he believed were needed to be treated regarding the information that I had given him. Pierre listened to my concerns and gave me educational feedback as well! The quality of service and professionalism that my technician Pierre Hamel provided for my service on December 16th 2021 should be a setting example of how all technicians for Aptive Pest Control should go by. If I could give this person 20 Stars I would and, I would hope that I could keep this technician as the technician that comes for my reoccurring treatments and service.

4 years ago

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Malcolm Archer Algonquin, IL

I was thoroughly impressed with the detail at which the Aptive representative (LeeAnn, I believe?) carried out this quarterly edition of cobweb removal + preventative insect spraying/maintenance. Very detailed and patient - from the work/applications both inside and outside of the house, to kindly responding to my "touch-up" requests and her explanation of everything that was done and what it's intended to do for bug/insect prevention. This visit was a blueprint for how a paid service should be carried out. We've been waffling on whether or not to cancel our quarterly Aptive service, but I'm 'apt' to keep it in place if this is the type of service that will be provided ongoing. Keep up the good work and commitment to customer service!

4 years ago