Name: Aptive Environmental
Rating: 2.5

star star star star star

Christine Labelle Columbus, OH

Michael S was very knowledgeable and willing to answer all of our questions. He has great attention to detail and we appreciate him taking the extra time on our home to make sure we were satisfied with the treatment. Thank you Mike!

5 years ago

star star star star star

Debbie Stinebaker St Louis, MO

I am not good at remembering names, but he was fantastic!!! He wore his mask and was very good at social distancing. He completed the requested treatment to the home and went above and beyond doing a very through job! I would definitely recommend Aptive Environmental to anyone needing pest protection.

5 years ago

star star star star star

shanelle wright Chicago, IL

Cody M is the gentleman who came to our house today. He was kind and friendly. He showed up on time did a great job amd then without hesitation, came inside and did our creepy basement as i asked! He was great and we look forward to future visits with him. Thanks Cody!

5 years ago

star star star star star

Jim R Schertz, TX

I like the fact that Aptive uses natural components in their treatment as I have two toddlers who spend time in the yard and also have a koi pond that is sensitive to chemicals. Also Technical Degerald P did a great job and I am already seeing results after his application.

5 years ago

star star star star_border star_border

jajones Wharton, TX

Less than impressed with my last treatment. I understand that they weren’t doing any interior treatments lately due to COVID. I asked if there was something that could be done to the inside (even if I did it myself) due to the fact that we had been seeing some pests inside the house. After getting it approved by someone in management, they scheduled the inside treatment. When the technicians (3 people) arrived, they knew nothing about the interior treatment. I told them I could show them the email and he said he would contact the office. After a little while he came back to the door and said he could do it but he didn’t have any shoe covers. I said he could just take off his shoes. He treated the common areas only and left. I also requested some additional sticky traps for the garage and some silverfish bait strips for inside the house which were not provided. I understand times are tough right now, which is why I give 3 stars I stead of 1 or 2.

5 years ago

star star star star star

D. West Arnold, MO

Angel was amazing. Courteous, professional, friendly, informative and thorough. I was very impressed. This is the type of employee a company wants engaging with customers! She is definitely an asset to your organization.

5 years ago

star star star star star

Anna Rivera Alvin, TX

Wasn’t told by my salesman that I would have to pay $99 in 30 days with the next application. He told me it would be in 3 months. And I asked him several times. He said the next payment would be a quarterly payment. I am not pleased with that.

5 years ago

star star star star star

Fareed Assad Woodinville, WA

Andrew came in today to apply the initial treatment at my house in Kirkland. He was very professional and punctual. Explained everything well and impressed me with his quality work. Very mature for someone his age. Thank you, Andrew! Can't say much yet about whether Aptiva treatment works or not, but I will write that up after I see the results.

5 years ago

star star star star star

Christina Parker Fredericksburg, VA

Mr. Denzel O was the Aptive technician sent out to take care of an issue when I called Aptive yesterday after seeing a mouse in the yard, near my house. He was on time, extremely professional, kind, respectful, and very knowledgeable! He answered all of my questions and I am very grateful! Thank you, Mr. O!

5 years ago Edited September 14, 2021

star star star star star

Debbi Lynch Granite City, IL

I really was pleased by the work Javon did today!! Polite, knowledgeable, hardworking... Service was beyond what I expected! Time will tell how effective the treatment is, I’ll update later. But I was very pleased with my first service. I will ask for Javon again!!

5 years ago

star star star star star

Garrett R Fishers, IN

First time customer. Jeff E came out and did a fantastic job. He educated me on exactly what he was going to do and was very thorough. I could tell that he takes great pride in his work and he was meticulous. Excellent service! Garrett R.

5 years ago

star star star star star

Clifton Sweet Elk Grove, CA

Hello, Monday, May 18, 2020 your crew of two came out to my Orangevale house and did an awesome, thorough job on my property. Very helpful and friendly, and asked me if I had any concerns or other pests problems. They found an ant hill in the back yard I didn't know was there, thanks. C. Sweet

5 years ago

star star star star star

Courtney Morris New Braunfels, TX

We just switched to Aptive earlier this month and we have been having some issues with wasps. I called to let them know that we were still having issues and they sent a technician out within a couple of days. José W came out today to get rid of the nests and he was very professional, knowledgeable, and kind.

5 years ago

star star star star star

Betsy Sizemore San Antonio, TX

John R was our technician he sprayed all areas we discussed. John was very polite and and didn't miss a thing . I would prefer for him to be our technician from now on if possible. Later in the evening we did see dead bugs where he had sprayed. I am very pleased .

5 years ago

star star star star star

Marjorie Laningham Pasadena, TX

You should equip your technicians with masks! Your company is working in Harris County and at this time masks are required in public! Fortunately I had an extra one that I gave Jay! Jay was very professional, and was very good at his business! He took care of a big wasp nest in my storage building! Much to my relief!

5 years ago

star star star star star_border

Primera Iglesia Bautista New Braunfels, TX

I arrived after Adam C had completed the visit. He had mentioned to my spouse removing 10 bee nest and also provide service to the detached garage which we had not expected. There was still a large yellow jacket nest above the back door. I noticed another of your truck at my neighbor, DeGerald was finishing, I mentioned the nest he came right over and removed it then continued to check the rest of the house. I noticed only 1 bee nest on the ground. We appreciate DeGerald going the extra mile.

5 years ago

star star star star star

Jackie Garrett Humble, TX

Julio was very kind & arrived promptly at time of appt. I’ve never had a good experience with any company that gives windows of possible arrival times until today. He was very knowledgeable and did an excellent job. I’m extremely pleased with choosing this new company!!

5 years ago

star star star star star

Pamela Blankenship Imperial, MO

My tech, Mike W was excellent! He even educated me on brown recluse spiders! He was very pleasant, did the job in a timely manner and I hope he is my tech from now on. I'm praying the products used work well, still too early to tell as it was just applied the other day.

5 years ago

star star star star star

Elias Carrillo Lynnwood, WA

Every once in a while I get bugs/spiders in the house after a service, however when I do they take great care of me by coming back out for a touch up. The service technicians are always friendly and communicative, the desk number you always get someone. All in all I’m happy with them and the service I receive.

5 years ago

star star star star star

Rosemary Hall Tampa, FL

I really like Mr.J. He was outstanding!! He was very informative. He answered all my questions. I want him to come back to my House EVERY TIME. He was thorough. He took time to help me to understand and make preparations...so the treatment could be successful. HE IS A TREMENDOUSLY GOOD ADDITION TO YOUR TEAM.

5 years ago

star star star star star

Janet Neuman Marysville, CA

The gentleman that came to spray for our first service call was fantastic. He was very professional and polite. He knew his job very well. Answered all of my questions. Thank You for the outstanding job. I’m keeping my fingers crossed that the treatment is successful!

5 years ago

star star star star star_border

Hebri Ballal St Louis, MO

I was not rude to the technician. Door bell rang. I opened the door with my mask on to see who it was. Tech said he was spraying. I said ok and closed the door. Do not understand why he thought i was rude. I did not invite him in to the house, since it was only an outside application. If he thought i was rude, my apologies to him Regards, Dr Ballal

5 years ago

star star star star star

Carlos Bejar Chula Vista, CA

He was very attentive and professional. I requested spider service with vehicles. He was not able to perform the service because he was not told about the vehicle and the special brush. It needs to be re done. I still have spiders on the vehicles!

5 years ago

star star star star star

Cathy Oberkampf New Braunfels, TX

Paul C was friendly and listened to my pest concerns. After the treatment was finished he reported on the status of my concerns and mentioned several other pests that were discovered and treated. Very friendly and efficient. Cathy O. New Braunfels TX

5 years ago

star star star star star

Jerome Fischer Snoqualmie, WA

I like the early notification of the upcoming event and the calling before the visit. I find the techs very polite, formal and efficient. The young lady that performed our service was polite, helpful and answered my questions. Unfortunately I did not get her name but believe she should receive the $5 incentive pay.

5 years ago

star star star star star

Catherine Salt Lake City, UT

I really like how Aptive calls me ahead of time to let me know when they are coming. Cyrus K was my tech today. He was so friendly. If I had a question about any particular trouble spots, he would have an answer for me. He was very kind and courteous. Catherine S.

5 years ago

star star star star star

Raime Ralyte River Grove, IL

Great service, friendly and knowledgeable professionals. Thank you to Liam R for outstanding speedy and efficient service, for deterring the best treatment of our house and the barn from insects bugs and critters... We look forward to having you back soon!

5 years ago

star star star star star

Michelle W Fort Lauderdale, FL

Had an emergency pest control situation with German cockroaches. Tabensky J was the technician that came out. Very kind and courteous when he answered my questions and concerns. Was prompt and did a great job on a short notice.

5 years ago

star star star star star

Jeremy W. Indianapolis, IN

Extremely friendly and efficient. Took great detail in the problem areas that I have noticed, and went above and beyond treating the entire perimeter of the house! Great customer service both on the phone and in person. - Jeremy W.

5 years ago

star star star star star

Wayne Aspey Reynoldsburg, OH

Remarkably good company; tech Marsune R was on time, helpful, competent, friendly, and offered useful suggestions, and incorporated all safety/distance standards for safety. We have been perfectly pleased with the service of this company and its employees! Wayne A.

5 years ago

star star star star star

Tjack Woodbridge, VA

Initial visit was awesome! My tech; Douglas T was very professional and thorough. It was an evening appointment but he still took his time. He explained what he was doing. He was also very aware of the social distancing. He had his mask. Overall very positive experience.

5 years ago

star star star star star

Jack M Roswell, GA

Our Tech, Daniel M, was great. He arrived on time and thoroughly explained the services he was to provide and asked if we had any questions or concerns. He went about his business and performed well. At the end, he reassured us that if we have any questions or concerns he would return. All-in-all a great job,

5 years ago

star star star star star

Thelma Garza Stafford, TX

well the service we received today 5/5/2020 was very professional Mr. M called me first but i didn't answer the phone but he still came to the house and even ask if he could help me with my dogs so he can spray in the back yard and then sprayed all over the house it fills great having people like him good job for having great workers Thelma Garza.

5 years ago

star star star star star

Ralph Westpoint, IN

We just started our regular service and Adam R was very friendly and professional. He took the time to tell us exactly what he would be doing. We had a couple of questions and he made sure they were answered for us. All in all, we are happy that Adam helped us and that we are with Aptive Environmental.

5 years ago

star star star star star

Bonnie Wright Bothell, WA

Frederic was very professional & courteous. He is the only reason I still have this account, (my past dealings with office staff has left a great deal to be desired. ) Thank you Frederic for all your hard work and God bless!

5 years ago

star star star star star

Andrew Coleman Reston, VA

Leslie G was one of the most amazing technicians I have ever met (not just pest control, any type of technician). He took the time to explain everything and did the job like he was servicing his own home. Thank you Leslie. I hope you are able to service our home again!

5 years ago

star star star star star_border

Valerie Lee Issaquah, WA

Thanks for the technician's work, and he is a very friendly person and I am sorry I forgot his name. I did not watch the tech's work, hopefully he did a good job although he stayed here quite short time. We had two RODENT BAIT STATION from the previous company and they took one back after the service termination. (I think they forgot there were two) The Aptive tech said he would bring two new one from Aptive to our house next time, I am looking forward for that. Thanks again, Valerie Lee EPA # NA

5 years ago

star star star star star

J Glatt Lenexa, KS

Our tech this morning did an incredible job treating our home! He was very through and answered the question that I had about carpenter bees! Great service, professional and very polite keeping his distance of 6ft, which I greatly appreciated ! Thanks Aptive for employing such a great technician!

5 years ago

star star star star star

Teresa Ransom Belleville, IL

The technician let me know what his approach was going to be for taking care of my problem. Afterwards he let me know that he was finish and asked if I had any questions. He even gave me insight into the behavior of ants in the spring and left me some glue traps to use. He was very good. My name is Charles R.

5 years ago

star star star star star

ILuvMyMimi H Norcross, GA

Aptive has always been a great company to work with. They are always helpful, the techs are always very knowledgeable and today, he was even more informative on the specific issue I'm currently having. I appreciate the time taken each service period to help protect my home. Thanks!

5 years ago

star star star star star

Michelle Ruiz San Antonio, TX

Stephen R did an amazing job with servicing us today. He was very informative regarding some of the concerns I had about some past that are in our area. He did an amazing job servicing my home and I'm glad that he was chosen to work for Aptive.

5 years ago

star star star star star

manreet Chicago, IL

Donavan (Don) L is an awesome technician who actually likes his job and helps people. He listened to my concerns and needs and acted accordingly. I sincerely wish that he’s the technician that I always get to do my treatments. Thank u so much!

5 years ago Edited September 14, 2021

star star star star star

ALberto Musi Montgomery, TX

I saw Brandon working at my neighbor's house, I asked about their service and he explain in detail and answer all my questions and concerns about what his company offer. I decided to go ahead and have my home service by Aptive and today Brandon was at my home on time and he did what he said they would do in the first visit.

5 years ago

star star star star star

Mary Morstorf , NY

Christian M was very friendly and was able to help us decide what we needed done now. When he was outside dusting I had the kitchen window open and all the kiddos looking out he was polite and let them know they needed to step away from the window. Cares about his customers! A job well done! Thank you!

5 years ago

star star star star star

BHAVESH MEHTA Centreville, VA

Great job by Douglas P. Although he could not come in because of COVID-19, he explained that he will spray everywhere outside and we can call Aptive after things are back to normal and Aptive will send someone out for free. Again, great job overall.

5 years ago

star star star star star

Julie G Marion, TX

Due to this nightmare that we are all going through, Mark has to call upon arrival. I know this extra step has to be more than they sign up for. No door knocking. No doorbell ringing. Extremely mannerly with introducing himself on the phone. I was actually home for this visit and was impressed how thorough he was. Thank you, Mark!

5 years ago

star star star star star

David City of Saint Peters, MO

The technician was so thorough and listened to our issues. He took the time to answer all of our questions and explained our issues very patiently. He made sure to treat all of our problem areas. Very satisfied! His name was Jared, I think. And if I have his name wrong, I apologize.

5 years ago

star star star star star_border

Mike Greer Fairfield, CA

Our technician Brad today was outstanding. My wife asked me to ask him to spray around the air conditioning unit after she moved some gardening material out of the way for him. He went back and took care of if. He has a great attitude. I'd have to admit, I was skeptical about your service, but, ever since the second or third application of your product, I have not seen any insects in our house. A few cobwebs, but no spiders.

5 years ago

star star star star star

Bruce S Manassas, VA

William K provides my service today. Excellent communication with the customer, very professional and thorough. Also took note of a potential issue (Infestation) with a tree near the house. He treated it and put a note in the file to monitor. Great service.

5 years ago

star star star star star

Sean Sandberg Leesburg, VA

Yosef A is an experienced tech will great knowledge of the product and it’s effectiveness. During these troubling times with the COVID-19 pandemic Yosef went above and beyond following all health and safety precautions while still providing excellent service. Thank you!

5 years ago